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Card Easy Reviews & Product Details

Whether your customers choose to pay over the telephone or via a digital channel such as email, SMS or web chat, CardEasy provides a simple, secure and cost effective payment solution that will protect your customers and de-scope your contact center environment from PCI DSS. Offering seamless integration with your existing telephony and IT infrastructure, CardEasy significantly reduces the risks and costs associated with managing card payment transactions in your contact centres, whilst improving your customer’s experience and trust. CardEasy removes the risk of payment card fraud within your contact center by preventing your contact center agents from hearing or seeing payment card data, automatically blocking it from your screen and call recording (without the need for a pause/resume function) and preventing it from entering your contact center systems and networks. Our patented technology creates a secure payment environment for payments handled over the phone, self-service IVR, email, webchat, SMS, social media or even via video calls.

Seller

Syntec Business Systems

Discussions

Card Easy Community

Languages Supported

English

Product Description

Syntec's patented CardEasy managed service allows your customers enter their card numbers using the touchtone keypad (DTMF) of their own phone, mid-call with the agent or using customer self-service autopay (IVR).

Overview by

Danielle Brown

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Jane M.

Information Technology Consultant

Mid-Market (51-1000 emp.)

7/17/2022

"Damnit i regret it for purchasing it with real-time information"

3/5

What do you like best about Card Easy?

It's efficiency with inventory tracking and item location management.

Simple to configure. Review collected by and hosted on G2.com.

What do you dislike about Card Easy?

It's more powerful with inventory tracking.

Very slow and unreliable with real-time financial reporting. Review collected by and hosted on G2.com.

UA

Verified User in Accounting

Small-Business (50 or fewer emp.)

2/6/2022

"I would purchase this one. They know what they are doing."

3.5/5

What do you like best about Card Easy?

I like that they are structured in a very professional manner, in this way is easier to manage the risk of outsourcing this service which is highly sensitive any provider's faults. With PCI DSS compliance and 15+ years in the business offers reassurance about their level of quality. Review collected by and hosted on G2.com.

What do you dislike about Card Easy?

Given their position as an incumbent in the market, my worry is that the competition will eat their share of the pie given the innovation-driven market competition pushing from many angles. The service, though, is very professional. Review collected by and hosted on G2.com.

Recommendations to others considering Card Easy:

If you are looking to secure your payments via over the telephone or via a digital channel such as email or webchat, this is your solution. Review collected by and hosted on G2.com.

What problems is Card Easy solving and how is that benefiting you?

With CardEasy I can manage card payment transactions compliance with a great customer experience. The main benefit is that given their PCI DSS compliance, you access an industry level of security to protect customer's data. Review collected by and hosted on G2.com.