--- title: caralegal Reviews meta\_title: 'caralegal Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 17 reviews by the users' company size, role or industry to find out how caralegal works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 17 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Data Privacy url: https://www.g2.com/categories/data-privacy-3d79da1e-6384-42b3-a11f-d04b6694e806 --- ### caralegal Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **easy documentation management** in Caralegal, ensuring compliance with GDPR through frequent updates. [(1 mentions)](https://www.g2.com/products/caralegal/reviews?filters%5Bsentiment_snippet%5D=1323593&qs=pros-and-cons#reviews) Users value the **organization features** of Caralegal, making it easy to document processes in compliance with GDPR. [(1 mentions)](https://www.g2.com/products/caralegal/reviews?filters%5Bsentiment_snippet%5D=1323229&qs=pros-and-cons#reviews) Users value Caralegal's **privacy management** with frequent updates and straightforward GDPR documentation processes. [(1 mentions)](https://www.g2.com/products/caralegal/reviews?filters%5Bsentiment_snippet%5D=2067024&qs=pros-and-cons#reviews) Users value the **real-time updates** of Caralegal, simplifying their documentation processes in compliance with GDPR. [(1 mentions)](https://www.g2.com/products/caralegal/reviews?filters%5Bsentiment_snippet%5D=1322911&qs=pros-and-cons#reviews) Users appreciate the **frequent software updates** of Caralegal, simplifying GDPR documentation and keeping their processes compliant. [(1 mentions)](https://www.g2.com/products/caralegal/reviews?filters%5Bsentiment_snippet%5D=1323400&qs=pros-and-cons#reviews) While effective, users find the **difficult setup** of Caralegal requires substantial effort to configure roles properly. [(1 mentions)](https://www.g2.com/products/caralegal/reviews?filters%5Bsentiment_snippet%5D=2067031&qs=pros-and-cons#reviews) Users find the **setup difficulty** of Caralegal challenging, though it's comparable to other tools on the market. [(1 mentions)](https://www.g2.com/products/caralegal/reviews?filters%5Bsentiment_snippet%5D=2066880&qs=pros-and-cons#reviews) ### Top Pros or Advantages of caralegal ##### 1. Documentation Management Users appreciate the **easy documentation management** in Caralegal, ensuring compliance with GDPR through frequent updates. [ See 1 mentions ](https://www.g2.com/products/caralegal/reviews?filters%5Bsentiment_snippet%5D=1323593&qs=pros-and-cons#reviews) See Related User Reviews ![Michael H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael H.") MH Michael H. Small-Business (50 or fewer emp.) 4.5/5 "Well-rounded tool for all your GDPR needs" What do you like about caralegal? Caralegal has frequent updates and provides an easy way for documenting your processes according to GDPR ##### 2. Organization Users value the **organization features** of Caralegal, making it easy to document processes in compliance with GDPR. [ See 1 mentions ](https://www.g2.com/products/caralegal/reviews?filters%5Bsentiment_snippet%5D=1323229&qs=pros-and-cons#reviews) See Related User Reviews ![Michael H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael H.") MH Michael H. Small-Business (50 or fewer emp.) 4.5/5 "Well-rounded tool for all your GDPR needs" What do you like about caralegal? Caralegal has frequent updates and provides an easy way for documenting your processes according to GDPR ##### 3. Privacy Management Users value Caralegal's **privacy management** with frequent updates and straightforward GDPR documentation processes. [ See 1 mentions ](https://www.g2.com/products/caralegal/reviews?filters%5Bsentiment_snippet%5D=2067024&qs=pros-and-cons#reviews) See Related User Reviews ![Michael H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael H.") MH Michael H. Small-Business (50 or fewer emp.) 4.5/5 "Well-rounded tool for all your GDPR needs" What do you like about caralegal? Caralegal has frequent updates and provides an easy way for documenting your processes according to GDPR ##### 4. Real-time Updates Users value the **real-time updates** of Caralegal, simplifying their documentation processes in compliance with GDPR. [ See 1 mentions ](https://www.g2.com/products/caralegal/reviews?filters%5Bsentiment_snippet%5D=1322911&qs=pros-and-cons#reviews) See Related User Reviews ![Michael H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael H.") MH Michael H. Small-Business (50 or fewer emp.) 4.5/5 "Well-rounded tool for all your GDPR needs" What do you like about caralegal? Caralegal has frequent updates and provides an easy way for documenting your processes according to GDPR ##### 5. Software Updates Users appreciate the **frequent software updates** of Caralegal, simplifying GDPR documentation and keeping their processes compliant. [ See 1 mentions ](https://www.g2.com/products/caralegal/reviews?filters%5Bsentiment_snippet%5D=1323400&qs=pros-and-cons#reviews) See Related User Reviews ![Michael H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael H.") MH Michael H. Small-Business (50 or fewer emp.) 4.5/5 "Well-rounded tool for all your GDPR needs" What do you like about caralegal? Caralegal has frequent updates and provides an easy way for documenting your processes according to GDPR ### Top Cons or Disadvantages of caralegal ##### 1. Difficult Setup While effective, users find the **difficult setup** of Caralegal requires substantial effort to configure roles properly. [ See 1 mentions ](https://www.g2.com/products/caralegal/reviews?filters%5Bsentiment_snippet%5D=2067031&qs=pros-and-cons#reviews) See Related User Reviews ![Michael H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael H.") MH Michael H. Small-Business (50 or fewer emp.) 4.5/5 "Well-rounded tool for all your GDPR needs" What do you dislike about caralegal? While the tool is able to mirror the internal processes, the setup including the different roles requires some effort. This, however, is basically the ##### 2. Setup Difficulty Users find the **setup difficulty** of Caralegal challenging, though it's comparable to other tools on the market. [ See 1 mentions ](https://www.g2.com/products/caralegal/reviews?filters%5Bsentiment_snippet%5D=2066880&qs=pros-and-cons#reviews) See Related User Reviews ![Michael H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael H.") MH Michael H. Small-Business (50 or fewer emp.) 4.5/5 "Well-rounded tool for all your GDPR needs" What do you dislike about caralegal? While the tool is able to mirror the internal processes, the setup including the different roles requires some effort. This, however, is basically the RJ Raphael J. Senior Associate Small-Business (50 or fewer emp.) 6/30/2026 "Reduces manual follow-ups and improves process visibility." 5/5 What do you like best about caralegal? The best thing about caralegal is that I can document processes, but it reduces the effort for manual follow-ups. The responsible employees/stakeholders are assigned structured tasks and the data protection team has an overview of the progress. The UI is clear and guides you through the process in a structured way. The features are useful for data protection teams and cover a large part of the relevant documentation tasks and process topics in data protection. Review collected by and hosted on G2.com. What do you dislike about caralegal? Some users need a bit more onboarding to understand the workflow logic, but this may be more due to a general understanding of data protection issues than to caralegal. Once the users have been introduced, it generally works very well and is gladly used. Review collected by and hosted on G2.com. What problems is caralegal solving and how is that benefiting you? The biggest problem that caralegal solves is the need to "chase after" information across multiple departments/contacts. The tool provides better process visibility, ensures faster responses, and thus leads to significantly more complete documentation. Review collected by and hosted on G2.com. Show More Response from Lara Rissland of caralegal [Editedit](https://www.g2.com/survey_responses/caralegal-review-13048974/official_response/edit) Hello Raphael J., Thank you very much for your detailed review! Chasing after information from various departments often takes up most of the time for data protection teams. That your contacts now receive their tasks directly assigned and you can keep track of the progress is exactly the relief we aim to achieve. We are particularly pleased to hear that the documentation becomes more complete as a result. We gladly take your suggestion regarding the onboarding of individual users. We are continuously working on our context-related help texts so that the workflow logic is as self-explanatory as possible, even for colleagues without a data protection background. Thank you for taking the time to provide this feedback. Best regards, Lara Rißland Product Marketing Manager Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated SK Sarah K. Project Manager Small-Business (50 or fewer emp.) 6/25/2026 "Great synchronization between privacy, business teams and documentation" 5/5 What do you like best about caralegal? I really appreciate how caralegal keeps information synchronized across workflows. Inputs from business users can be reused in assessments, documentation and follow-up tasks, which avoids duplicate work. The user experience is clean and makes it easier for non-experts to contribute. Review collected by and hosted on G2.com. What do you dislike about caralegal? For very complex organizations, the initial data model and responsibilities need to be thought through carefully. That is not really a product weakness, but it is important for a successful rollout. Review collected by and hosted on G2.com. What problems is caralegal solving and how is that benefiting you? caralegal helps us connect people, processes and documentation. Before, information was fragmented across different tools and teams. Now we have better visibility into the status of privacy activities, open tasks and required documentation. This improves collaboration and makes audits much easier to prepare. Review collected by and hosted on G2.com. Show More Response from Lara Rissland of caralegal [Editedit](https://www.g2.com/survey_responses/caralegal-review-13030720/official_response/edit) Hi Sarah K., thank you very much for your review! Reusing input from your business users across assessments, documentation and follow-up tasks is exactly what we designed the platform for, so it is good to know it pays off in your daily work. You are right that a larger organisation should think through the data model and responsibilities before rolling out. Our Customer Success team goes through this with every new setup and the effort usually pays off in day-to-day use later on. Thank you for taking the time to share your experience. We are glad audit preparation has become easier for you. Best regards Lara Rißland Product Marketing Manager Current UserValidated ReviewerIncentivizedSource: Seller invite ![Bernadette Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bernadette Z.") BZ Bernadette Z. Verantwortliche Konzerndatenschutz Enterprise (\> 1000 emp.) 6/1/2026 "caralegal: Practical data protection management that maps complex processes in a structured way" 5/5 What do you like best about caralegal? We use caralegal in the Group Data Privacy environment of an internationally operating corporation and have had very good experiences with it. Particularly noteworthy is the practical design of the tool: caralegal helps to map complex data protection processes – such as DSARs, DPIAs, or Incident Management – in a structured and comprehensible manner. Especially in a decentralized setup with many participants, the clear process guidance is extremely helpful. The continuous development based on customer feedback is also noticeable. Everyday requirements are taken seriously and visibly incorporated into the product. The exchange at the customer event confirmed this once again. Another plus point is the good balance between standardization and flexibility: The system provides clear guidelines but at the same time leaves enough room to accommodate company-specific requirements. Review collected by and hosted on G2.com. What do you dislike about caralegal? We see potential for improvement in the usability of individual functions and in further integration with existing system landscapes – however, we are confident that this will also develop over time. Review collected by and hosted on G2.com. What problems is caralegal solving and how is that benefiting you? Conclusion: caralegal is a very good tool for companies that want to professionalize and scale their data protection management – especially in complex, international structures. Review collected by and hosted on G2.com. Show More Response from Lara Rissland of caralegal [Editedit](https://www.g2.com/survey_responses/caralegal-review-12898934/official_response/edit) Hello Bernadette Z., Thank you very much for this detailed and truly beautiful review! We are very pleased to read that caralegal works so well in the corporate data protection of an internationally operating company. We greatly appreciate your feedback for further development. Customer feedback is the most important benchmark for our product roadmap, and the exchange at our customer event is one of the most valuable appointments for our team every year. We have internally forwarded your suggestions regarding the usability of individual functions and further integration into existing system landscapes. Both are topics that we are actively advancing. If you have specific examples of which functions or interfaces would make the biggest difference for you, we would be very happy to have a direct exchange with you or your Customer Success Manager. Thank you for your trust and for taking the time to write this review. We look forward to continuing to support corporate data protection with you. Best regards, Lara Rißland Product Marketing Manager Validated ReviewerSource: OrganicAI Translated ![Hai Nam N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hai Nam N.") HN Hai Nam N. Consultant Informationsecrurity Small-Business (50 or fewer emp.) 7/2/2026 "Highly Usable Guided Surveys That Improve Collaboration and Data Quality" 5/5 What do you like best about caralegal? The platform demonstrates strong usability, allowing business users to contribute relevant information through guided surveys without requiring in-depth privacy expertise. This significantly facilitates cross-functional collaboration and contributes to a noticeable improvement in the quality and completeness of the information gathered Review collected by and hosted on G2.com. What do you dislike about caralegal? Some terminology and workflow logic still require internal explanation for first-time users. However, the interface itself is clear and easy to navigate. Review collected by and hosted on G2.com. What problems is caralegal solving and how is that benefiting you? caralegal helps us collect privacy-relevant information from the business in a structured way. This reduces back-and-forth communication and helps us maintain better documentation across different processes. Review collected by and hosted on G2.com. Show More Response from Lara Rissland of caralegal [Editedit](https://www.g2.com/survey_responses/caralegal-review-13059568/official_response/edit) Hello Hai Nam N., thank you very much for your review! It is great to hear that colleagues from the business can contribute through the guided surveys without needing deep privacy expertise and that this shows in the quality and completeness of what comes back. Your point on terminology and workflow logic for first-time users is a fair one. We have passed it on to the product team. Thank you for taking the time to share your experience. Best regards Lara Rißland Product Marketing Manager Current UserValidated ReviewerIncentivizedSource: Seller invite ![Daniel S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel S.") DS Daniel S. Lawyer Small-Business (50 or fewer emp.) 7/15/2026 "Great automation and better visibility for privacy teams" 5/5 What do you like best about caralegal? I appreciate the automation of tasks, reminders and workflow steps. It gives the privacy team a clear overview of what is open, what is completed and where input is still missing. Review collected by and hosted on G2.com. What do you dislike about caralegal? I would like even more flexibility in creating management-level reports. The operational visibility is already very good. Review collected by and hosted on G2.com. What problems is caralegal solving and how is that benefiting you? caralegal solves the problem of unclear process status. We no longer need to manually track everything in spreadsheets or email threads, which saves time and reduces risk. Review collected by and hosted on G2.com. Show More Response from Lara Rissland of caralegal [Editedit](https://www.g2.com/survey_responses/caralegal-review-13107974/official_response/edit) Hi Daniel S., thank you very much for your review! It is great to hear that the automated tasks and reminders give your team a reliable overview of what is open and where input is still missing, without spreadsheets and email threads in between. Your point on management reporting is well taken. More flexibility in reporting for management level is on our radar and we have passed your feedback on to the product team. Thank you for taking the time to share your experience. Best regards Lara Rißland Product Marketing Manager Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") UC Verified User in Consulting Mid-Market (51-1000 emp.) 7/1/2026 "caralegal: Efficient data protection documentation with AI support and adaptability" 4.5/5 What do you like best about caralegal? caralegal is not just a static document storage platform, but enables active collaboration between responsible employees, departments, and, if necessary, the external data protection officer. It supports data protection documentation in all central areas (e.g., RPA, data protection incidents, data subject requests, deletion, service provider overview) and allows for easy updating of documents. Additionally, the AI integration assists less technically inclined employees with the required documentation. Automations enable efficient and swift processing. The caralegal team is always available for external support. Review collected by and hosted on G2.com. What do you dislike about caralegal? More complex features currently require more fine-tuning to offer the possibility of mapping actual corporate structures and implementations. However, caralegal has consistently demonstrated in the past that feedback and requests for adjustments are implemented promptly. Revisions are made regularly. Review collected by and hosted on G2.com. What problems is caralegal solving and how is that benefiting you? caralegal helps companies manage data protection more efficiently and in a clearly structured manner. Documents and documentation are centrally located and can be quickly accessed and updated by the responsible persons. Manual documentation is largely replaced, responsibilities are more clearly organized, and can be more efficiently adapted and reevaluated for new processes. Review collected by and hosted on G2.com. Show More Response from Lara Rissland of caralegal [Editedit](https://www.g2.com/survey_responses/caralegal-review-13055807/official_response/edit) Hello and thank you very much for your detailed review! We are very pleased to read that caralegal is actually being used as a work platform by you and not just as a document repository. We are glad to hear that the AI support makes it easier for less tech-savvy colleagues to get started and that the automations relieve you of work. Your comment on the more complex functions is justified. Mapping corporate and organizational structures in detail still requires setup effort on our part. We are working on further simplifying this part. We appreciate your trust in our further development! Thank you for taking the time to provide this feedback. Best regards, Lara Rißland Product Marketing Manager Validated ReviewerIncentivizedSource: Seller inviteAI Translated ![Yakin S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yakin S.") YS Yakin S. Contributing Author Small-Business (50 or fewer emp.) 6/25/2026 "A highly usable platform that brings structure and speed into privacy workflows" 5/5 What do you like best about caralegal? What I like best is how intuitive caralegal is for both privacy teams and business users. The guided workflows make complex compliance tasks much easier to complete, especially when input is needed from different departments. The platform reduces back-and-forth communication and helps everyone understand what they need to do. Review collected by and hosted on G2.com. What do you dislike about caralegal? Some advanced configuration options require initial setup and internal alignment. Once the workflows are configured, the day-to-day use is very smooth. Review collected by and hosted on G2.com. What problems is caralegal solving and how is that benefiting you? caralegal helps us move away from scattered emails, spreadsheets and manual follow-ups. It gives us a central place to collect information, assign responsibilities, track status and document decisions. This improves transparency, reduces manual effort and helps us complete privacy tasks faster and more consistently. Review collected by and hosted on G2.com. Show More Response from Lara Rissland of caralegal [Editedit](https://www.g2.com/survey_responses/caralegal-review-13029495/official_response/edit) Hi Yakin S., thank you very much for your review! It is great to hear that the guided workflows make it easier to involve colleagues from different departments and cut down the back-and-forth. Thank you for taking the time to share your experience. Best regards Lara Rißland Product Marketing Manager Validated ReviewerSource: Organic ![Verified User in Pharmaceuticals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Pharmaceuticals") AP Verified User in Pharmaceuticals Enterprise (\> 1000 emp.) 6/24/2026 "caralegal is the single source of truth for Data Privacy, AI Governance and Information Security" 5/5 What do you like best about caralegal? What I love most about caralegal is how it takes the absolute headache out of data privacy compliance and actually makes it collaborative. Instead of drowning in endless spreadsheets and chasing down different departments for DPAs or PAs, everything is centralized and automated. Review collected by and hosted on G2.com. What do you dislike about caralegal? If you are looking for an all-in-one, massive GRC platform that handles absolutely everything from financial auditing to ESG (Environmental, Social, and Governance) tracking, caralegal isn't going to be that tool. It is strictly and deeply focused on information security, AI governance, and data privacy regulations. A concrete example: Our corporate sustainability team recently asked if we could manage our carbon footprint tracking and ESG documentation within the same platform we use for compliance. We realized caralegal doesn’t support that. However, for our legal and IT teams, this "limitation" is actually a massive plus. Because they don't try to be a jack-of-all-trades GRC tool, they are incredibly sharp at what they do do. Instead of bloatware, we get a hyper-focused platform that perfectly handles heavy-hitting digital regulations. When we had to map out our compliance roadmap for NIS2 and the new Data Act last quarter, the specialized templates and workflows within caralegal made it seamless—something a generic, broad GRC tool would have made way too complicated. Review collected by and hosted on G2.com. What problems is caralegal solving and how is that benefiting you? - collaboration with different teams end 2 end (it's easy for non-experts) - single source of truth for privacy, info sec and ai governance compliance: peace of mind -deletion concept and dpa management Review collected by and hosted on G2.com. Show More Response from Lara Rissland of caralegal [Editedit](https://www.g2.com/survey_responses/caralegal-review-13002825/official_response/edit) Thank you very much for this detailed review! It is great to hear that centralizing your DPAs and processing activities has replaced the spreadsheet chasing across departments. You are right about our scope and we see it the same way you do. We focus on data privacy, AI governance and information security, which is exactly why our templates and workflows for regulations like NIS2 and the Data Act go into the depth your legal and IT teams need. Thank you for taking the time to share this. We are glad caralegal works as your single source of truth. Best regards Lara Rißland Product Marketing Manager Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") EC Verified User in Computer Software Small-Business (50 or fewer emp.) 7/15/2026 "Reliable support for audit-ready privacy documentation" 5/5 What do you like best about caralegal? caralegal is especially useful for creating a clear audit trail. The platform helps us document decisions, collect evidence and keep processes traceable from start to finish. Review collected by and hosted on G2.com. What do you dislike about caralegal? It can take some time to define the best internal process before configuring the tool. But this also helps improve process quality. Review collected by and hosted on G2.com. What problems is caralegal solving and how is that benefiting you? caralegal helps us make privacy work more audit-ready. Instead of searching through emails and folders, we can track assessments, decisions and documentation in a structured way. Review collected by and hosted on G2.com. Show More Response from Lara Rissland of caralegal [Editedit](https://www.g2.com/survey_responses/caralegal-review-13112061/official_response/edit) Thank you very much for taking the time to write this review! Tracking assessments, decisions and evidence in one place rather than searching through emails and folders is precisely the shift we want privacy teams to feel before an audit. Good to know it holds up in practice on your side. Your point about defining the internal process first is a fair one, and we would say the same. The configuration works best once the process is clear. Thanks again for sharing your experience. Best regards Lara Rißland Product Marketing Manager Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") UC Verified User in Consulting Small-Business (50 or fewer emp.) 6/30/2026 "Helpful automation and clear accountability" 5/5 What do you like best about caralegal? What I appreciate most is the clear assignment of responsibilities. caralegal makes it easy to see who needs to do what, what is still open and where a workflow currently stands. Review collected by and hosted on G2.com. What do you dislike about caralegal? Some workflow templates could be expanded further for more specialized use cases. The standard workflows already cover our main needs well. Review collected by and hosted on G2.com. What problems is caralegal solving and how is that benefiting you? caralegal solves the challenge of unclear ownership in privacy processes. Tasks, deadlines and responsibilities are more transparent, which helps us complete work faster and with better documentation. Review collected by and hosted on G2.com. Show More Response from Lara Rissland of caralegal [Editedit](https://www.g2.com/survey_responses/caralegal-review-13049693/official_response/edit) Thank you very much for your review! Unclear ownership is one of the quieter time drains in privacy work, so it is good to know that tasks, deadlines and workflow status are now visible at a glance for your team. Your point about workflow templates for more specialised use cases is noted and we have passed it on to the product team. Thanks again for taking the time to share your experience. 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