CampDoc Reviews & Product Details

CampDoc's team is incredibly helpful and always willing to go the extra mile to complete our requests! Their software is easy to use and very intuitive! We are very exciting to role out this new platform with our families! Review collected by and hosted on G2.com.

Some of the registration elements aren't as advanced as other platforms we have previously looked at. For example, CampDoc doesn't offer integrated background checks or the ability to send references through their platform. Review collected by and hosted on G2.com.

Pretty easy to use after the initial onboarding, fairly intuitive for anyone with basic tech skills. Awesome team! Both their onboarding teams and implementation teams are great at answering questions and quick to respond. Love that the applicant information can pull forward year after year, makes it easier on our families to apply to camp. Review collected by and hosted on G2.com.

There are some features that would be helpful, like automating emails based on benchmarks, but that is more of a wish list thing than something that doesn't work well. Only downside that I have run into is some things are set formats, so it makes it difficult to customize, but those items come up infrequently. Review collected by and hosted on G2.com.

The best part of CampDoc is how responsive their team is. There are truly no stupid questions with CampDoc - they will patiently listen and respond to your multiple changes and edits and let you know if something is not possible (though that is rarely the case). Their integration of BugHerd to make it easier for program administrator to ask for changes to the user interface shows how the organization is dedicated to continuously improving their product to the benefit of their customers. We also appreciate that information carries over from year to year so camp families are not having to reenter demographic data every time they apply to one of our programs. Because we are a medical needs camp, our camp application is NOT short so anything that saves time for the busy caregivers of our campers is beneficial. Review collected by and hosted on G2.com.

CampDoc is not the cheapest product out there but the benefits of using it far outweigh the costs. Review collected by and hosted on G2.com.

Easily organizes camp groups and makes accessing information quick and easy for camp personnel. Campdoc staff are easy to contact and quick to find solutions. Making sure our health forms made sense and were easy to read was a breeze. We do registration in a different platform, and paying for the Importer Tool has made uploads so much simpler. We used the software every day for camps, and often there were very few hiccups. Seasonal staff were able to quickly learn and utilize the software, and it seems like caregivers didn't have much of a problem either. Review collected by and hosted on G2.com.

Some features could be frustrating and inconsistent: the Notes feature we stopped using because of restrictions (which type of Note was entered or when it was entered), and we wish Trusted Contacts had a few more features to make it more user friendly. A way to access information in an offline mode would be incredibly helpful. Review collected by and hosted on G2.com.

The software is helpful and though it doesn't wow me, the customer service does. Hard to beat the time I get answers to issues that weren't anticipated. Review collected by and hosted on G2.com.

Hard to teach others how to use. There isn't a practice to teach staff who often don't have the time to watch many tutorials. Review collected by and hosted on G2.com.

We like that we can easily manage and access all the relevant information needed to manage our campers from multiple devices. Review collected by and hosted on G2.com.

We dislike the setup process and how we have to go through a specialist to adjust the medical forms. We wish we just just edit the pages ourselves and then just have the internal review look it over and make sure it's all good. I think it would save a lot of time and effort. Review collected by and hosted on G2.com.

The organization of information that allows for custom reports and it's easy for our customers to use. Our Support Team is awesome and super quick with fixes and answers. Review collected by and hosted on G2.com.

Our camp is very specific so there are certain feature that we don't need but others that we would find valuable but are not necessarily relevent to other camps. Review collected by and hosted on G2.com.

I like how they provide you with multiple solutions to a issue you may be having. Customer Support is very prompt to address issues I may be experiencing. Implementation is smooth, it's an easy software for both, parents and back end users. Review collected by and hosted on G2.com.

Hmm, the only downside I can think of is not being able to put documents (Health Profile) before registration. Review collected by and hosted on G2.com.

How easy it is to use and how fast our check in and out is now. Customer Service is amazing, and the daxko integration is also wonderful makes for easy registration and easy emergency access. Review collected by and hosted on G2.com.

Honestly I wish I could use it for all my programs Review collected by and hosted on G2.com.

The team I am assigned to is really helpful and goes a good job of helping me find a solution if I can't figure it out myself. The platform is pretty easy to use and user friendly. Review collected by and hosted on G2.com.

The software does not work well in dealing with Girl Scout troops, which is a main part of our audience. It makes it difficult in dealing with our families. Review collected by and hosted on G2.com.