CampDoc Reviews & Product Details

We love that CampDoc allows us to use their service for form collection only. Our agency requires us to use their CRM for registrations, and CampDoc has been the only form collection software that we have found that will work with us for that use. Everything is organized and user-friendly. CampDoc's support is unrivaled. They are friendly, helpful, and very quick to respond anytime we need help. It is easy to check which campers haven't completed forms or which campers have health or behavior concerns and then be able to send just those campers messages as reminders or follow-ups. Our campers' parents also find it easy to use, which is a win-win for everyone! Information is saved year-to-year, so our returning families have an easy process to complete everything. Review collected by and hosted on G2.com.

My biggest complaint about CampDoc is that our families who have multiple campers have to enter their common information separately; however, once it is entered, it is such an easy process year-to-year for them to approve if there aren't any changes. It would be great if there was an app that could be used for easy access to camper information while walking around the campgrounds. Review collected by and hosted on G2.com.

Easy to use for someone with little to no camp recording-keeping experience. The staff is very helpful and quick to answer any questions. Review collected by and hosted on G2.com.

You do have to learn how to use each feature by attending training or using the tutorials. Thankfully these are very helpful! Review collected by and hosted on G2.com.

The CampDoc team is very responsive and helpful in talking through solutions to wanted features. This software is going to streamline a lot of our preexisting processes and save our staff so much time each year! Our staff applications, camper registrations, and various logs will all be able to live in CampDoc, keeping us much more organized. Review collected by and hosted on G2.com.

It seems like most all edits to programs need to go through the CampDoc team rather than just making manual adjustments ourselves. However, the CampDoc team is very quick to respond to things so I don't foresee it being an issue with proper planning. Review collected by and hosted on G2.com.

That information saves year after year without the need to re-enter. The reports allow for easy access to specific criteria. *New for our 2024 set up was the addition of the Bug Herd program to do all the updating through vs passing documents back and forth. Bug Herd was MUCH easier to do our annual updating! Review collected by and hosted on G2.com.

Once in awhile there is a feature or report I wish was there that is not, but in the big picture it is a minimal problem vs the benefits CampDoc had. I also wish we had the capability to do some editing/updating ourselves for quick fixes. Review collected by and hosted on G2.com.

Great customer support, and easy to use. Review collected by and hosted on G2.com.

I wish there was a family feature for siblings to have a shared account Review collected by and hosted on G2.com.

CampDoc is very easy to navigate as a provider and as a participant. This was my first year being a part of the onboarding and editing process and every step of the way the CampDoc team was so helpful with all my questions. The use of BugHerd for editing the page was equally easy to use. Making the necessary edits was simple and done within a timely manner. As a camp director is it so simple to generate any type of list with the information I need. Review collected by and hosted on G2.com.

Personalize the health profile a little more to fit the needs of my program. Review collected by and hosted on G2.com.

This is our second year using campdoc and we included registration this year. I love the payment option for parents. It is also nice not to keep track of paperwork and create endless spreadsheets. I found it easy to schedule appointments to talk to people and guide me. There were a few bumps along the way both times, however the customer service was so quick that it is the main reason I kept the software. Review collected by and hosted on G2.com.

There is definitely a learning curve. Teaching counselors attendance before it's live is difficult. I wish it auto tagged registrations to organize them quickly. Review collected by and hosted on G2.com.

I love that CampDoc is a one-stop shop for our parents and guardians as they register for camp. It is also very user-friendly for us during program preparations. I can quickly access participant profiles to look at health profile information, approved pick up lists, and future registrations. It has helped us so much that our organization is increasing the use of DocNetwork and will now be using SchoolDoc for other educational programming. Review collected by and hosted on G2.com.

I'm not sure if I would consider this a true downside, but there are so many features that CampDoc has that it does take a little while to learn everything. Their support team is amazing though, helping us learn everything we need and they frequently offer online webinars to learn new or updated features! Review collected by and hosted on G2.com.

I appreciate that CampDoc's client service managers are quick to respond and very helpful. I also appreciate that they listen to your recommendations and needs, and work to make changes on their platform to meet the needs of their clients. Review collected by and hosted on G2.com.

For our camp, we have various programs with varying needs. It's a bit hard to cater to the needs of each program. Also, it would be helpful if there were more automation capabilities. Review collected by and hosted on G2.com.

First of all, the service is immediate and complete. I never have problems with CampDoc, but as it is a new program for us, I often ask how they do things. I get immediate responses with links to support pages and videos. Apart from that, the interface is easy to use and it's considerably cheaper than our previous software. Review collected by and hosted on G2.com.

We have a unique camp, and there are only a few areas that don't match. They have ways of doing workarounds, and I wouldn't even really say these are dislikes. They are just different ways of solving a problem. Review collected by and hosted on G2.com.