# CALLREVU Reviews **Vendor:** CallRevu **Category:** [Other Automotive Software](https://www.g2.com/categories/other-automotive) **Average Rating:** 4.4/5.0 **Total Reviews:** 5 ## About CALLREVU CallRevu is the leading communication intelligence platform built exclusively for automotive retail. Founded inside a dealership in 2008, CallRevu helps dealers turn every customer interaction—calls, conversations, training moments, and online reputation—into actionable insight that drives revenue and performance. The platform unifies an automotive-specific hosted phone system, AI-powered call tracking and analytics for sales and service, real-time training and coaching tools, and integrated reputation management into a single connected ecosystem. By capturing and analyzing 100% of calls, tying insights directly to coaching and outcomes, and protecting brand trust across voice and digital channels, CallRevu gives dealerships complete visibility into what’s happening, why it’s happening, and how to improve it—across every department, rooftop, and customer touchpoint. ## CALLREVU Reviews ### 1. Callrevu is very user friendly. **Rating:** 4.0/5.0 stars **Reviewed by:** jessica H. | Service BDC, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2024 **What do you like best about CALLREVU?** I enjoy being able to listen back our previous calls, helpful for many reasons. Very easy to use and navigate through, I use it at least 4 times a week. **What do you dislike about CALLREVU?** However, I dislike how callrevu does not record every single call. **What problems is CALLREVU solving and how is that benefiting you?** CALLREVU helps by reviewing calls to ensure accuracy in communication between our employees and customers. This is crucial because it helps identify any misunderstandings or inaccuracies, ensuring that we consistently deliver top-notch customer service ### 2. Very helpful **Rating:** 3.5/5.0 stars **Reviewed by:** Crystal C. | BDC Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2024 **What do you like best about CALLREVU?** I like the fact that if i missed anything on my notes I am able to go back and hearing the recordings **What do you dislike about CALLREVU?** I have not found anything about Callrevu to be unhelpful **What problems is CALLREVU solving and how is that benefiting you?** Callrevu helps me by giving me the chance to go back and listen to our conversation and see if i missed any important deatils ### 3. How Callrevu helps **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2024 **What do you like best about CALLREVU?** It improves both the employees experience and the customers experience. It shows us how to improve our work. **What do you dislike about CALLREVU?** I think something that could be improved is making the sound clearer on calls. **What problems is CALLREVU solving and how is that benefiting you?** It is helping us track our calls and improve on things. By being able to listen to these calls, we can better our wording and how we help the customer. ### 4. We thoroughly enjoy our partnership with CallRevu **Rating:** 4.5/5.0 stars **Reviewed by:** Michaela H. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 28, 2023 **What do you like best about CALLREVU?** Call tracking, excellent customer support, constant innovation, easy to use customer dashboard, etc. **What do you dislike about CALLREVU?** The only thing we dislike (which is something that there is likely no work around for) is that we have to have different phone numbers listed all over the web in order to have adequate tracking. This can get convoluted and difficult, but is worth having the data. **What problems is CALLREVU solving and how is that benefiting you?** Call tracking, departmental data, call logs, etc. ### 5. geat product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2022 **What do you like best about CALLREVU?** It transcribes calls for you so you do not have to listen through every call. **What do you dislike about CALLREVU?** Not every call we have coming in is recorded. Our main line does not record only tracking numbers. Customer have used same number for years so its hard to change them to a tracking number **What problems is CALLREVU solving and how is that benefiting you?** none that I am aware of - [View CALLREVU pricing details and edition comparison](https://www.g2.com/products/callrevu/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+16%3A01%3A36+-0500&secure%5Bsession_id%5D=6e4ba97c-82a0-4cbd-804c-a1ff782e1a51&secure%5Btoken%5D=4956369a71fe9964597c4cb2a4536000ff138eeb5e68c9de6070c802b7f5ba0c&format=llm_user) ## Top CALLREVU Alternatives - [Inca](https://www.g2.com/products/inca/reviews) - 4.6/5.0 (7 reviews) - [Car IQ Pay](https://www.g2.com/products/car-iq-pay/reviews) - 5.0/5.0 (5 reviews) - [Safe Driving Auto Reply Android App](https://www.g2.com/products/safe-driving-auto-reply-android-app/reviews) - 5.0/5.0 (5 reviews)