# Caller ID Reputation Reviews **Vendor:** Caller ID Reputation **Category:** [Other Sales Software](https://www.g2.com/categories/other-sales) **Average Rating:** 4.6/5.0 **Total Reviews:** 37 ## About Caller ID Reputation Detect. Correct. Connect.
 With over 45 million flags identified to date, Caller ID Reputation® (CIDR) is the industry's original and only fully integrated call optimization tool offering a reputation monitoring and remediation platform. CIDR is partnered with more data providers than any other service and provides a comprehensive platform that offers organizations visibility into how their outbound calls are labeled, powered by data from major carriers, analytics engines, and call-blocking apps across both Android and iOS. By continuously scanning at regular intervals, CIDR helps businesses optimize outbound success and customer experience (CX) by identifying, understanding, and addressing caller ID reputation issues from dial to answer. Backed by data, built for compliance, and trusted by carriers, CIDR offers lead list screening, automated flag monitoring and remediation, customizable analytics dashboards, and daily alerts for holistic and proactive reputation management.
 Learn more at Calleridreputation.com. ## Caller ID Reputation Reviews ### 1. Essential Tool for Compliance and Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Michael M. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2026 **What do you like best about Caller ID Reputation?** I really like the ability to see how my phone looks to the customer for each of the carriers, and the feature to submit remediation directly through the website to the carriers. This makes it quick and easy to keep things moving forward, and any assistant can do this in just a few minutes a day to ensure compliance and maintain clean calls. Also, I appreciate the add-on feature that lets me upload phone numbers to identify which ones are on potential litigators' and DNC lists. It's definitely worth the small cost. Additionally, knowing exactly which carriers are flagging our numbers helps save time and money by ensuring our calls go through cleanly and look like real phone calls to customers. Overall, it creates efficiency and saves valuable resources. **What do you dislike about Caller ID Reputation?** nothing **What problems is Caller ID Reputation solving and how is that benefiting you?** Caller ID Reputation helps me identify which of my phone numbers are being flagged by carriers or robocalls. It allows us to rest flagged numbers to improve contact ratios and maintain compliance, saving time and money by ensuring clean call connections. **Official Response from Monica Oh:** > Thank you very much for your positive review. We're glad to see that you're enjoying both the monitoring platform and our DialRight product. Saving you time and resources is a core goal here at CIDR. Thanks again for letting us know that we're achieving what we set out to do! ### 2. Hassle-Free Spam Label Management **Rating:** 5.0/5.0 stars **Reviewed by:** Danny O. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2026 **What do you like best about Caller ID Reputation?** I appreciate Caller ID Reputation because it helps make sure my caller IDs aren't flagged as spam by the phone carriers, which improves my answer rate and builds trust with my customers. It's hassle-free; they let me know if my caller ID is labeled as spam and have a system to help get the spam label removed. I know immediately when a spam label happens, and I'm able to get it removed quickly. The initial setup was very easy. **What do you dislike about Caller ID Reputation?** It helps me maintain trust and credibility with my customers **What problems is Caller ID Reputation solving and how is that benefiting you?** Caller ID Reputation ensures my caller IDs aren't flagged as spam by carriers, improving my answer rate and building trust with customers. It's hassle-free, notifies me of spam labels immediately, and helps remove them quickly. **Official Response from Monica Oh:** > Thanks for your review, Danny! We love to hear feedback on how we're doing. We hope you continue to enjoy our services, and we'll keep doing what we do best, helping you improve your connection rates and build trust with your customers. ### 3. Clean UI with Top-Notch Phone Validation **Rating:** 4.5/5.0 stars **Reviewed by:** Chris D. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2026 **What do you like best about Caller ID Reputation?** I like Caller ID Reputation's clean UI, which I find effective for managing our platform for phone health. The remediation services and phone validation API are helpful, especially the DialRight service that we use in our data pipeline to clean and scrub necessary numbers. It's better than previous methods we've used. The setup was easy, and overall, Caller ID Reputation makes handling the health of our phone numbers much more analytical. **What do you dislike about Caller ID Reputation?** nothing **What problems is Caller ID Reputation solving and how is that benefiting you?** I use Caller ID Reputation for phone health management by analyzing phone number health, and the DialRight service helps clean numbers better. I also appreciate the clean UI and the remediation services in their phone validation API. ### 4. Great way to get spam filters off our outbound numbers **Rating:** 5.0/5.0 stars **Reviewed by:** AJ E. | VP of Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2026 **What do you like best about Caller ID Reputation?** Great insight into our phone numbers and the white glove service has saved us a lot of time and helped clean up our Caller ID for our phone numbers. **What do you dislike about Caller ID Reputation?** Some items kept getting flagged so we need to continue to work with them to figure out how to prevent this. **What problems is Caller ID Reputation solving and how is that benefiting you?** We had too many phone numbers show up as spam, and this impacted our connect rates. **Official Response from Monica Oh:** > Hi AJ, thank you so much for your review. Glad to hear that we're able to save you time and provide insights into your calling numbers. We hope to continue to do so and find out the causes for even the trickiest of your flag problems! ### 5. Responsive Team and Strong Insights, but Call Branding Would be Nice **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Investment Management | Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2026 **What do you like best about Caller ID Reputation?** Early impression is the team is very responsive and it seems to very readily identify the numbers that are in need of remediation **What do you dislike about Caller ID Reputation?** I wish it offered call branding. Also haven't seen (yet) how much communication there is during the remediation process **What problems is Caller ID Reputation solving and how is that benefiting you?** We want the team to make more calls to prospects and a pushback we've gotten is that their calls are coming up as 'spam'. This helps us to mitigate this excuse and get our team on the phones :) ### 6. Quick Carrier Flag Insights and Peace of Mind Monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2026 **What do you like best about Caller ID Reputation?** The ability to know exactly which carrier is flagging our numbers with a quick ability to remediate those flags. It's also a piece of mind knowing that our numbers are being monitored, so no news is good news! **What do you dislike about Caller ID Reputation?** At times the flags feel glitchy. I've had some false positives and false negatives, but it's rare. Also, the AT&T carrier doesn't give the full warm fuzzies that the other carriers do as it's labeled "Smart Call". The pricing model could also use a little flexibility as it's a hard set 50 block of numbers to increase/decrease. **What problems is Caller ID Reputation solving and how is that benefiting you?** Our overall connection rate in our call center has improved by 10% since implementation and continues to climb. **Official Response from Monica Oh:** > Giving our customers peace of mind (and warm fuzzies) is our goal here at CIDR. Thank you so much for your review. Feel free to respond to marketing@calleridreputation.com or your rep about this review! ### 7. Effective Spam Monitoring with Stellar Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin M. **Reviewed Date:** February 18, 2026 **What do you like best about Caller ID Reputation?** I love the customer service with Caller ID Reputation, it's great. I also like the User Interface on the platform. We use it with FrontSpin and find it incredibly useful. The initial setup was very easy for me. **What do you dislike about Caller ID Reputation?** It seems like scans are delayed at times. We call ourselves and see that we are labeled spam but Caller ID Reputation might say we are clean of the label. Sometimes the opposite is true, where Caller ID Reputation will tell us we are spam but when we call ourselves we are clean. Having a real-time solution would be incredible, but I'm not sure it is feasible. **What problems is Caller ID Reputation solving and how is that benefiting you?** I use Caller ID Reputation to monitor and protect my numbers' health, identify spam labels, and help remediate with carriers. **Official Response from Monica Oh:** > Thank you so much for your kind review! We're glad to see that your onboarding and customer service experience has been speedy and satisfying. That's our goal here at CIDR. And also, if you like our UI, we've got something great coming out in the next few months that you may love. Our scans are as quick as we can run them, which is why we market ourselves as "continuous" monitoring. It just isn't possible to scan at that level with the capacity we have at this time, but we do strive to scan and update as regularly as we can! Thank you for understanding and this feedback will be shared with our team. ### 8. Effortless Setup and Effective Spam Prevention **Rating:** 4.0/5.0 stars **Reviewed by:** Doug H. | Enterprise (> 1000 emp.) **Reviewed Date:** March 23, 2026 **What do you like best about Caller ID Reputation?** I really like the remediation service from Caller ID Reputation because it keeps my time clean. I don't need to go through all the various spam registries weekly, and the service tests, flags, and remediates issues without needing my intervention. The setup was basically effortless; collecting the list of phone numbers took more effort than setting them up in the system. **What do you dislike about Caller ID Reputation?** So far there's absolutely nothing to dislike. **What problems is Caller ID Reputation solving and how is that benefiting you?** Caller ID Reputation prevents our calls from being flagged as spam, ensuring they are answered. The remediation service keeps my lines clean by handling spam registry checks automatically, saving me time and effort. **Official Response from Monica Oh:** > Hi Doug, we appreciate your review! Our remediation team is incredible, and we're glad that set-up and use have been effortless for you. That's exactly how it should be. Seamless, consistent, and proactive. ### 9. Builds Trust and Boosts Answer Rates with Caller ID Reputation **Rating:** 5.0/5.0 stars **Reviewed by:** Jeancarlos C. | IT Support, Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2026 **What do you like best about Caller ID Reputation?** What I like best about Caller ID Reputation is how it helps build trust and credibility with the people you’re trying to reach. When your number is recognized and not flagged as spam, calls are more likely to be answered, which improves communication and overall efficiency. It also gives greater transparency and control over how your outbound calls are perceived, making it an essential tool for maintaining a positive brand image. **What do you dislike about Caller ID Reputation?** I have no problem with Caller ID and their services. **What problems is Caller ID Reputation solving and how is that benefiting you?** It allows me remediate the phone numbers so they don't appear as Spam. **Official Response from Monica Oh:** > You couldn't have said it better. This is exactly what we're trying to do here at CIDR. Thank you so much for this feedback! ### 10. Very Simple to Use and Great Service **Rating:** 5.0/5.0 stars **Reviewed by:** Duarte G. | Owner and Chief Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2026 **What do you like best about Caller ID Reputation?** It’s very simple to use and easy to navigate, with a clear layout that makes everything straightforward to find. **What do you dislike about Caller ID Reputation?** Would love to have an onboarding session where we can ask the pertinent questions specific to our business would be helpful. **What problems is Caller ID Reputation solving and how is that benefiting you?** Removing flags from the telephone numbers we use. **Official Response from Monica Oh:** > Our platform was designed to prioritize UI/UX, and we're glad to hear that those efforts are paying off. If you're interested in reviewing your onboarding, feel free to reach out to your rep; we'd be happy to go through any questions you have. ### 11. Helpful Visibility Into Carrier Flagging **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2026 **What do you like best about Caller ID Reputation?** It is very helpful to see when our phone numbers have been flagged by wireless carriers. Before working with CIDR we were flying blind. **What do you dislike about Caller ID Reputation?** From time to time we run into false positives. We are advised we were flagged, but when we remediate with the carrier they say we are not. **What problems is Caller ID Reputation solving and how is that benefiting you?** We are able to pretty quickly get off of wireless carrier spam lists. This helps us more effectively support the candidates we place. **Official Response from Monica Oh:** > Providing visibility into a complicated ecosystem is our goal here at CIDR. Thank you for your review; we appreciate it. ### 12. Deep, Effective Call Hygiene Across Carrier Types! **Rating:** 5.0/5.0 stars **Reviewed by:** Alex C. | co-founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2026 **What do you like best about Caller ID Reputation?** call hygiene in a very deep way, especially for different types of carriers. **What do you dislike about Caller ID Reputation?** Everything has been great so far nothing that we dislike at the moment. **What problems is Caller ID Reputation solving and how is that benefiting you?** Calling real estate leads that we may have trouble reaching for a time period. **Official Response from Monica Oh:** > Thanks for your review, Alex. We're glad to hear that everything has been great! ### 13. Convenient Caller ID Tracking Across Carriers **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2026 **What do you like best about Caller ID Reputation?** The most helpful thing about Caller ID Reputation is how conveniently it lets us track how our calls appear to customers across different carriers. **What do you dislike about Caller ID Reputation?** We’ve occasionally noticed a discrepancy between what we see in real time on our personal devices and what Caller ID Reputation reports. **What problems is Caller ID Reputation solving and how is that benefiting you?** Caller ID Reputation actively monitors our phone lines for spam labeling and submits requests to carriers to have those labels removed. As a result, we’re able to reach new leads and customers more effectively and with fewer interruptions. **Official Response from Monica Oh:** > Thank you for your review! Glad to hear that our multi-service data aggregation is helping to serve your needs. Increasing your efficiency and reducing interruptions are key to what we do here, and we're very happy to help. Feel free to reach out to your AE about your review. We'd love to send you something as a token of our appreciation. Or, if you'd prefer to remain anonymous, I'd like to say thank you very much on behalf of the team here at CIDR. ### 14. Amazing Spam Detection, Needs Faster Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan P. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2026 **What do you like best about Caller ID Reputation?** I like Caller ID Reputation for its helpful customer service. They assist with number remediation by letting us know about spam numbers. The initial setup was easy. **What do you dislike about Caller ID Reputation?** I find the response time and remediation time challenging, as it's tough to get a representative on call at times. **What problems is Caller ID Reputation solving and how is that benefiting you?** I use Caller ID Reputation for number remediation. It lets us know of spam numbers. **Official Response from Monica Oh:** > Hi Jordan, thank you so much for your review! They do a ton to support us, and we appreciate it immensely. I'm also glad to hear that the setup was easy. We strive to make getting started as simple as possible here. Thank you also for your patience with our response and remediation times. The good news is that we're growing our remediation team, which will yield faster results soon! ### 15. User-Friendly Platform That Makes Disputing Spam Flags Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2026 **What do you like best about Caller ID Reputation?** The platform is user friendly and they are able to dispute spam flags. **What do you dislike about Caller ID Reputation?** Updates on the dispute resolution dont come through as often as I would like within the platform, more detail on the feedback or why a number wasgflagged would be great. **What problems is Caller ID Reputation solving and how is that benefiting you?** Our phone numbers were getting spam flags. ### 16. Hands-Off Service That’s Simple to Set Up **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2026 **What do you like best about Caller ID Reputation?** How hands off their service is, it simple to set up. **What do you dislike about Caller ID Reputation?** I didnt find any dislikes, they handle issues promptly. **What problems is Caller ID Reputation solving and how is that benefiting you?** It helps our business connect to more customers. ### 17. Poor Customer Service Overshadows Any Benefits **Rating:** 1.0/5.0 stars **Reviewed by:** Marlon B. **Reviewed Date:** November 03, 2025 **What do you like best about Caller ID Reputation?** nothing, left a really bad taste in my mouth **What do you dislike about Caller ID Reputation?** I am extremely disappointed with Caller ID Reputation. Their customer service is terrible, which affects my experience significantly. They do not seem to offer any benefit to me at this point. I constantly email their customer service, but I never receive a response, leaving my issues unresolved. If I were to consider using their service again, it would have to be free because I see no value in their current offering. **What problems is Caller ID Reputation solving and how is that benefiting you?** n/a **Official Response from Monica Oh:** > Hi Marlon. Despite the late response here, rest assured that we've raised a major internal issue with your review since November. And although we privately addressed your concerns, we also feel it is important to acknowledge and respond publicly. Here at CIDR, we run on a small team, and things may fall through the cracks. The lack of response is unacceptable, and we've made improvements to our processes to address it. Ultimately, we also want to thank you for sharing this review so we can update how we handle things here to ensure no other customer has this experience. Someone from our team has reached out. We thank you for giving us a chance to do our best to make things right. ### 18. Huge difference right from the start! **Rating:** 5.0/5.0 stars **Reviewed by:** Fred L. | Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Caller ID Reputation?** I love that we were able to immediately see the health of our phone numbers we use for sales and lead nurturing and we had the tools and resources to remediate the issues right away. We have one client with two locations and two numbers. One was doing great while the other people weren't answering. After scanning all of our numbers, we saw that the one that wasn't doing great was flagged as scam likely. We contacted the carriers right away and now the number is clean and we're gettig pick ups. **What do you dislike about Caller ID Reputation?** I haven't found anything I dislike about this software up to now. But if I do, I will share with Ricky who was super helpful and did a phenomenal job helping us onboard. **What problems is Caller ID Reputation solving and how is that benefiting you?** Identifying phone numbers that are flagged and seeing what the leads see. That is huge for us because before this software, we couldn't see what the leads saw. ### 19. A Mandatory Services For Anyone Who Calls Sales Leads **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony R. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2024 **What do you like best about Caller ID Reputation?** Caller ID Reputation is highly accurate. Our outbound numbers were constantly showing up as 'spam likely' and it showed in our answer rate. Having this tool gives you peace of mind knowing that your marketing dollars and time are not spent in vain. This service pays for itself and then some. Key tool in our software stack. Highly recommend. **What do you dislike about Caller ID Reputation?** The only downside is that you have to manually remediate the numbers with each carrier when it gets flagged. BUT for a little more money they will actually do all of that for you so it's fully hands off. Monitoring and Remediation. **What problems is Caller ID Reputation solving and how is that benefiting you?** Ensuring that we can successfully connect all of our clients and leads. ### 20. Very good program and worth the money **Rating:** 5.0/5.0 stars **Reviewed by:** Shane K. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2024 **What do you like best about Caller ID Reputation?** The easy of use of the program and their quick respone to any questions that you have. From the first call I had with the to helping me setup the account and adding the phone numbers. Other companies I filled out web forms on I never heard back from them. I heard from Ricky at the company same day of filling out their form. Jumped on a call walked through the program and signed up the next day. **What do you dislike about Caller ID Reputation?** There is nothing I dislike about the comapny. **What problems is Caller ID Reputation solving and how is that benefiting you?** Our sales team makes cold calls daily and without us knowing some of our phone numbers would get marked as SPAM. This was lowering our connections on calls and we wouldnt know until one of our customers would say hey your phone number is showing as SPAM. ### 21. Simple, Effective & Fantastic Support **Rating:** 5.0/5.0 stars **Reviewed by:** Dylan R. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2023 **What do you like best about Caller ID Reputation?** I love how easy it is. I was told about the service from a co-worker and was asked to look into it. It was ginuinely a few clicks and I was already testing numbers and monitoring reputation. Our contact rate skyrocketed because CIDR's team is quick to remediate numbers. The only bottleneck is the Carrier's response. It is 100% worth going for the package where they handle the remediation for you. I barely have to lift a finger and they are real professionals. In addition, if you are a developer like me, the API has excellent, clear instructions and I was able to write a script in an afternoon to get all phones and add/remove phones. Customer support is top notch as well. Jake, the guy I usually deal with, has literally let a chat session open for hours until I got the answer I was looking for. They really go above and beyond. **What do you dislike about Caller ID Reputation?** The main gripe that I have with the software is the slot limitations. I understand it from a programatic standpoint but still. Lets say you have 150 slots on your account and you add 50 numbers to the system. Those 50 numbers, or slots, will not fall off until your next billing cycle if you delete them midway through. So piggybacking off the previous example, let's say your executive team says "Trash all the numbers, they are garbage, we need 150 new numbers like yesterday". You would have to tell them they are SOL until the 24th when the bill get's paid, but you can still add 100. There are very rare exceptions to this but it is pretty much only if you are in a bind and didn't already know how it works or if you are testing an API. The other thing that I am not super keen on is the user interface for most things. Like not being able to organize my Call Groups alphebetically is kind of ass and the fact that you can't change the column layout of the Manage Numbers section to see the ids and such. It would just make the system more readable in general. There are also no like CSV report exports that I have been able to find. The only way I was able to fetch a report was to write an Apps Script on a Google Sheet that fetches the data from their Get All API. If you like simple then CIDR has got you covered. The interface is functional, no doubt, but me being an admin and developer I would love to see some more QoL features. **What problems is Caller ID Reputation solving and how is that benefiting you?** We opperate a Call Center and we constantly have problems with spam flags. That and there was no effective way to see if we were FCC compliant with all of the new rules they have put in place over the last few years. CIDR has elemenated those two issues entirely to the point where I don't even have to think about it anymore. ### 22. The right tool for the job **Rating:** 5.0/5.0 stars **Reviewed by:** George C. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2023 **What do you like best about Caller ID Reputation?** Caller ID Reputation is a must if you are running a high call volume team. The product is extremely easy to learn and integrates quickly and easily with existing systems. The interface is user-friendly and their customer support is exceptional. I highly recommend Caller ID Reputation to anyone looking to improve their call management and Security. **What do you dislike about Caller ID Reputation?** Everything worked as expected, no issues or complaints. **What problems is Caller ID Reputation solving and how is that benefiting you?** Caller ID Reputation allowed our team to avoid having their numbers flagged as spam. ### 23. Great insight but slow remediation **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** July 25, 2023 **What do you like best about Caller ID Reputation?** I really enjoy how easily it is to identify different carriers or apps that flag our numbers. **What do you dislike about Caller ID Reputation?** The speed at which action is taken. We have been using Caller ID reputation for a few weeks now and still have the same numbers flagged by third party apps. **What problems is Caller ID Reputation solving and how is that benefiting you?** It is helping our organization remove any unwanted tagging on our TFNs and DIDs. While we are still not completley clear on all of our numbers we do see improvment in RCP and connect rates when the negative flag is removed. ### 24. Excellent Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2023 **What do you like best about Caller ID Reputation?** Working with David Egger has been a great experience. David has been working dilligently with our account, making sure we are well taken care of. David is exemplary at following through with making sure his clients have the best support possible! **What do you dislike about Caller ID Reputation?** I cannot think of anything that stands out as being an issue. **What problems is Caller ID Reputation solving and how is that benefiting you?** Monitoring and remediating negative Caller ID labels. ### 25. Great service, product **Rating:** 5.0/5.0 stars **Reviewed by:** Michael B. | Owner, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2023 **What do you like best about Caller ID Reputation?** The service allows us to monitor our phone numbers in a way we couldn't before. The service has always been fast, attentive, and thorough. **What do you dislike about Caller ID Reputation?** There's nothing we dislike - it's a very good product supported by quality staff. **What problems is Caller ID Reputation solving and how is that benefiting you?** Sometimes our phone numbers get incorrectly marked as spam; Caller ID Reputation gives us the means to correct these issues. ### 26. Very useful **Rating:** 5.0/5.0 stars **Reviewed by:** Shreya R. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2023 **What do you like best about Caller ID Reputation?** The most helpful thing about Caller ID Reputation is the most obvious thing about it, the ability to see who is calling **What do you dislike about Caller ID Reputation?** There is nothing to dislike, the only thing that can be improved is the pricing **What problems is Caller ID Reputation solving and how is that benefiting you?** The problem that it is solving is that it helps you dodge unnecessary anonymous calls ### 27. You Need Caller ID **Rating:** 5.0/5.0 stars **Reviewed by:** John T. | Professional Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2023 **What do you like best about Caller ID Reputation?** Caller ID is a must in today's world to see who is calling and from where. Personally I get so many calls that are scams or just BS calls that waste time so Caller ID is certainly a Must Have for my everyday life **What do you dislike about Caller ID Reputation?** I don't think this is an issue with CALLER ID but I wish there was a way to flag the calls that come in as SCAMS so that they can never call again. Obviously, you can block them but there must be an easier way. **What problems is Caller ID Reputation solving and how is that benefiting you?** Only picking up the phone that are either local or not labeled as a SCAM LIKELY ### 28. It’s extremely beneficial **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2023 **What do you like best about Caller ID Reputation?** It’s extremely beneficial especially when it comes to scam and spam callers and being able to be prepared to not give any person information to whoevers calling **What do you dislike about Caller ID Reputation?** I don't have any downsides really I truly enjoy this feature **What problems is Caller ID Reputation solving and how is that benefiting you?** scam and spam callers and being able to be prepared to not give any person information to whoevers calling ### 29. Great solution for managing identity reputation! **Rating:** 5.0/5.0 stars **Reviewed by:** Eric T. | Enterprise (> 1000 emp.) **Reviewed Date:** May 08, 2023 **What do you like best about Caller ID Reputation?** The level of service we subscribe to allows for the monitoring of flagging, and the flagged numbers are automatically cleared (attestation). **What do you dislike about Caller ID Reputation?** Seems costly, but is a great timesaver and dashboard. **What problems is Caller ID Reputation solving and how is that benefiting you?** Caller ID Reputation minimizes SPAM designation on outbound calls for the 50 numbers we have listed with them. This has boosted our call completion rate. ### 30. Identifies Spam + outgoing and incoming calls **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2023 **What do you like best about Caller ID Reputation?** It allows you to identify whether or not calls are spam or look likely to be spam. Weeds out unwanted calls **What do you dislike about Caller ID Reputation?** I wish there was an easier way to change a spam number to "not a spam" number **What problems is Caller ID Reputation solving and how is that benefiting you?** Allows me to be more productive while avoiding unnecessary calls ### 31. Solution is the need of an hour in service industry **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 05, 2023 **What do you like best about Caller ID Reputation?** This has helped us to increase call pickup ratio thereby increase in sales and customer query completion. **What do you dislike about Caller ID Reputation?** There is nothing that I have at the moment. **What problems is Caller ID Reputation solving and how is that benefiting you?** 1) Proactive spam number identification 2) increase in call pick up rates ### 32. Great Product **Rating:** 5.0/5.0 stars **Reviewed by:** Shannoan P. | Licensed Realtor, Real Estate, Enterprise (> 1000 emp.) **Reviewed Date:** March 02, 2023 **What do you like best about Caller ID Reputation?** Real-time monitoring is very user-friendly. **What do you dislike about Caller ID Reputation?** Nothing negative to say about it. I think its a great product. **What problems is Caller ID Reputation solving and how is that benefiting you?** Making sure I am not getting SPAM calls ### 33. Calling Made Simple **Rating:** 4.5/5.0 stars **Reviewed by:** Kierra M. | Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2022 **What do you like best about Caller ID Reputation?** If my number shows up as spam, I am immediately notified **What do you dislike about Caller ID Reputation?** Pricing could be more affordable for small businesses **What problems is Caller ID Reputation solving and how is that benefiting you?** Caller ID Reputation is helping me reach more clientele and get them to answer the phone, the first time ### 34. Excellent system and service **Rating:** 5.0/5.0 stars **Reviewed by:** Ronen M. | Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2021 **What do you like best about Caller ID Reputation?** Excellent system, helped me a lot to understand how consumers see our lines. People are very helpful and professional. **What do you dislike about Caller ID Reputation?** We needed to register our lines with several agencies, i would expect the service to include this registration. **What problems is Caller ID Reputation solving and how is that benefiting you?** Helped us to know which lines are flagged and by who and then instructed us how to unflag the lines by registering them under our company. **Official Response from April Sullivan:** > Thank you, Ronin for your review and opinions ### 35. Excellent way to manage Caller ID and your reputation **Rating:** 5.0/5.0 stars **Reviewed by:** Brian T. | SVP of Information Technology, Enterprise (> 1000 emp.) **Reviewed Date:** May 04, 2020 **What do you like best about Caller ID Reputation?** Caller ID Reputation has done what they have promised. They have provided a solid service, have fixed a few small bugs, and even added features in the few short months we have been using them. They are responsive to feedback. After having an evening emergency with one of our Caller ID numbers being blocked by multiple carriers, we have been able to more effectively and proactively manage our Caller ID inventory using this tool. **What do you dislike about Caller ID Reputation?** A little more API exposure would be nice when using external providers for Caller ID, but it is still fully functional the way that it currently is. **Recommendations to others considering Caller ID Reputation:** It is a great way to manage Caller ID and understand the reputation of the numbers you use. **What problems is Caller ID Reputation solving and how is that benefiting you?** Better management of our Caller ID. ### 36. The best service out there! **Rating:** 5.0/5.0 stars **Reviewed by:** Taylor A. | Senior Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2020 **What do you like best about Caller ID Reputation?** This is the best caller ID service because they do not charge any hidden fees! It actually works **What do you dislike about Caller ID Reputation?** Probably nothing! It’s super easy to use and it makes anonymous phone calls easy to identify **What problems is Caller ID Reputation solving and how is that benefiting you?** For sure the robots vs. actual callers. ### 37. Does what it is supposed to do perfectly **Rating:** 5.0/5.0 stars **Reviewed by:** Ronnie G. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2020 **What do you like best about Caller ID Reputation?** I tried them out for my call center and got value from day 1. I had no idea that one of our numbers were used by spammers before. It flagged it immediately and saved us a lot of headaches. On top of this, it even showed me a recording / proof of which one was flagged.. that help me understand this better as well. From what I have seen thus far - well worth it. **What do you dislike about Caller ID Reputation?** Nothing yet - because I haven't used it for all possible features/functionality yet.. **Recommendations to others considering Caller ID Reputation:** See above - it worked well for me in the healthcare industry.. hopefully it helps you as well **What problems is Caller ID Reputation solving and how is that benefiting you?** see above.. I needed to know whether the calls we were making to our patients were going through or not.. or whether they were being ignore for "spam likely".. these are calls for appointment reminders, no shows etc .. and stupidly enough, some are flagged as spam. This software helped a ton. - [View Caller ID Reputation pricing details and edition comparison](https://www.g2.com/products/caller-id-reputation/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-12+14%3A44%3A02+-0500&secure%5Bsession_id%5D=1b00b687-66e2-4880-8e10-337bb338a24a&secure%5Btoken%5D=03da9291343e323abe301a468204445a18440f58f8381a2921ddbe58422ae121&format=llm_user) ## Caller ID Reputation Integrations - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) ## Top Caller ID Reputation Alternatives - [MightyCall](https://www.g2.com/products/mightycall/reviews) - 4.4/5.0 (331 reviews) - [17hats](https://www.g2.com/products/17hats/reviews) - 4.6/5.0 (112 reviews) - [CDR Call Reporting for Cisco](https://www.g2.com/products/cdr-call-reporting-for-cisco/reviews) - 4.8/5.0 (84 reviews)