CAKE POS Reviews & Product Details

CAKE’s restaurant point-of-sale system is your ultimate partner in running smoother, faster, more profitable operations. Our integrated hardware and software are built for the pace of hospitality, helping you serve more guests, increase sales, and keep every order accurate from counter to kitchen. We embrace AI to streamline workflows, surface real-time insights, and automate the busywork that slows teams down. The result: smarter decisions, faster service, and a restaurant that runs with effortless precision. And with our 24/7/365 white-glove support, you can stay focused on what you do best. Because running a restaurant is a piece of CAKE when you have the right POS system by your side.

Seller

Mad Mobile

Discussions

CAKE POS Community

Languages Supported

English, Spanish

Solution Type

Best-of-Breed

Overview by

jake linder

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

12 months

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Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 39 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

CAKE POS Integrations

(9)

Integration information sourced from real user reviews.

G2 reviews are authentic and verified.

Here's how.

Simonas K.

Manager

Small-Business (50 or fewer emp.)

7/24/2019

"It's a great all inclusive system."

4.5/5

What do you like best about CAKE POS?

The system is very easy to set up. Once you set it all the other benefits, like online ordering are just a click away. Review collected by and hosted on G2.com.

What do you dislike about CAKE POS?

I wish you could cash in and out individual employees Review collected by and hosted on G2.com.

Response from Michelle Marguth of CAKE POS

Thank you, Simonas, for taking the time to write us a review! So happy to hear that setup and online ordering have been such a breeze. Also appreciate your feedback about cashing in and out individual employees, I'll pass that on to the product team as we always welcome customer input when planning future releases.

Validated ReviewerIncentivizedSource: G2 invite

Justin O.

The main burrito man

Mid-Market (51-1000 emp.)

7/8/2019

"Everything you want and need at an affordable price."

5/5

What do you like best about CAKE POS?

All inclusive system with features that cost more with the competition. Small enough team to build and listen to us and help implement new ideas Review collected by and hosted on G2.com.

What do you dislike about CAKE POS?

I like things being done overnight and that doesn't happen but that's mostly on me Review collected by and hosted on G2.com.

Response from Michelle Marguth of CAKE POS

Thanks so much, Justin, for your review! Great to hear that you are finding features and support that is better than the competition! Let us know if there's any way we can help with things being done overnight, we want to make sure our customers are 100% happy. Thanks so much for your business, we appreciate it!

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Restaurants

Small-Business (50 or fewer emp.)

6/26/2019

"Cake review"

5/5

What do you like best about CAKE POS?

Easy to use, worker, worker, owner and manager friendly Review collected by and hosted on G2.com.

What do you dislike about CAKE POS?

There is nothing I dislike about cake, any issues are solved quickly. Maybe a more competitive payment processing fee/% Review collected by and hosted on G2.com.

Response from Michelle Marguth of CAKE POS

Thanks so much for the 5-star review! Easy to use and nothing to dislike...we like that! Thanks for sharing and appreciate you as a customer.

Current UserValidated ReviewerIncentivizedSource: G2 invite

mark c.

owner

Mid-Market (51-1000 emp.)

7/9/2019

"Cake POS"

5/5

What do you like best about CAKE POS?

keeps you in sync with customers and sales information, realtime. Review collected by and hosted on G2.com.

What do you dislike about CAKE POS?

there are no downsides unless you just don't us it.. it is extremely easy to use. Review collected by and hosted on G2.com.

Response from Michelle Marguth of CAKE POS

Thanks so much, Mark, for your 5-star review! Love to hear that CAKE has been helping keep you in sync with customers and sales info in realtime, from anywhere! No dislikes, wow. We do our best to keep updating and improving our system to make it easy to use and help our customers' business, we are glad you agree.

Validated ReviewerSource: Organic

Amy O.

Nutritional Services Lead

Small-Business (50 or fewer emp.)

6/26/2019

"User Friendly"

4/5

What do you like best about CAKE POS?

Adding/deleting buttons and getting reports is easy. Review collected by and hosted on G2.com.

What do you dislike about CAKE POS?

Discounting! We have to discount item by item instead of group discounting. (Some of our items are non-discount items) Review collected by and hosted on G2.com.

Response from Michelle Marguth of CAKE POS

Thanks for the review! Glad that CAKE has been easy to use and helps you run your business. I will share your feedback about discounting with our Product team, we appreciate you sharing with us as we are always making improvements to our products.

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Restaurants

Small-Business (50 or fewer emp.)

Updated 6/26/2019

Originally submitted 6/25/2019

"User friendly and Safe"

4/5

What do you like best about CAKE POS?

Cake is user friendly and easy to teach staff and maneuver for quick entry for the waitstaff and make it extremely readable for the BOH. Review collected by and hosted on G2.com.

What do you dislike about CAKE POS?

Not able to have sub category under the modifiers. Review collected by and hosted on G2.com.

Response from Michelle Marguth of CAKE POS

So glad to hear that you've been finding CAKE so easy to use and train your staff on. Thanks for the feedback about subcategories under modifiers - I'll pass that feedback on to the Product Team to take into account for future upgrades. Happy staff and customers are what we strive for, thanks for your business.

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Restaurants

Small-Business (50 or fewer emp.)

6/25/2019

"Informative"

5/5

What do you like best about CAKE POS?

Easy to use. Easy to change things without having to do it from the back of the house. Review collected by and hosted on G2.com.

What do you dislike about CAKE POS?

Not being able to change or 86 sides. Review collected by and hosted on G2.com.

Response from Michelle Marguth of CAKE POS

Thanks for the 5-star review! Easy to use and easy to make changes - sounds like CAKE has been making it easy for you. Thanks for the feedback about being to change/86 sides - I'll relay this back to our product team. Thanks for being a customer and keep an eye out for new updates and improvements coming your way.

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Food & Beverages

Small-Business (50 or fewer emp.)

6/24/2019

"Easy system with a lot of reports"

5/5

What do you like best about CAKE POS?

Almost any change is just a couple of clicks and done. Review collected by and hosted on G2.com.

What do you dislike about CAKE POS?

Can’t think of anything I would say is a dislike Review collected by and hosted on G2.com.

Response from Michelle Marguth of CAKE POS

Thanks so much for the review! Making changes and getting reports is always easy with CAKE, so glad you agree.

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Restaurants

Small-Business (50 or fewer emp.)

6/26/2019

"Customer service is excellent"

4.5/5

What do you like best about CAKE POS?

Customer service

The support you receive is incredible Review collected by and hosted on G2.com.

What do you dislike about CAKE POS?

Not as user friendly on some items as would like Review collected by and hosted on G2.com.

Response from Michelle Marguth of CAKE POS

Thanks so much for the review! We are available 24/7/365 to help your business and are so glad that we have been able to help you. Please let us know how we could improve being user-friendly on certain aspects, we often incorporate feedback from customers into future product updates, so would love to learn more.

Validated ReviewerIncentivizedSource: G2 invite