# CAKE POS vs Toast Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Toast excels in providing a comprehensive suite of features for managing restaurant operations, including effective payroll management and sales reporting. Users appreciate the ability to handle clock-ins and clock-outs seamlessly, which contributes to smoother payroll processes across multiple entities.
- **Users say** that CAKE POS stands out for its **ease of use** and cloud-based accessibility, making it a great choice for those who prioritize user-friendly interfaces. Reviewers highlight the customer-focused tools that enhance the overall experience, making it easy to navigate and utilize the system effectively.
- **According to verified reviews** , Toast's offline mode is a significant advantage, allowing operations to continue even during network outages. This feature has been praised by users who find it crucial for maintaining service continuity, especially in busy restaurant environments.
- **Reviewers mention** that CAKE POS offers exceptional customer support, with well-trained help desk technicians who are responsive and effective in resolving issues quickly. This level of support is a key factor for users who value prompt assistance when technical challenges arise.
- **G2 reviewers highlight** that while Toast has a robust set of features, some users feel it could improve in terms of customization to better fit specific workflows. This feedback suggests that while the platform is powerful, it may require additional configuration for some businesses.
- **Users report** that Toast's reporting and analytics capabilities are particularly strong, allowing for detailed insights into menu performance and sales trends. This feature is essential for restaurant owners looking to optimize their offerings and make data-driven decisions.



| | CAKE POS | Toast | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 39 | 369 | 
| **Largest Market Segment** | Small-Business (87.2% of reviews) | Small-Business (66.3% of reviews) | 
| **Entry Level Price** | Contact Us | Starting at $0.00 Per Month | 

---
## Top Pros & Cons

### CAKE POS

Pros:
- Cloud Hosting (1 reviews)
- Customer Support (1 reviews)

Cons:
- Unfriendly Interface (1 reviews)

### Toast

Pros:
- Ease of Use (93 reviews)
- Intuitive (33 reviews)

Cons:
- Poor Customer Support (29 reviews)
- Expensive (19 reviews)

---
## Ratings Comparison
| Rating | CAKE POS | Toast | 
|---|---|---|
  | **Meets Requirements** | 9.0 (31 reviews) | 8.5 (271 reviews) | 
  | **Ease of Use** | 9.7 (32 reviews) | 8.8 (272 reviews) | 
  | **Ease of Setup** | 8.5 (25 reviews) | 8.2 (184 reviews) | 
  | **Ease of Admin** | 9.4 (24 reviews) | 8.5 (161 reviews) | 
  | **Quality of Support** | 9.5 (32 reviews) | 7.8 (261 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.5 (24 reviews) | 8.3 (162 reviews) | 
  | **Product Direction (% positive)** | 8.9 (32 reviews) | 8.3 (261 reviews) | 

---
## Pricing

### CAKE POS

#### Entry-Level Pricing

Plan: CAKE Core

Price: Contact Us

Description: For single-location restaurants that want essentials supported for life.

Key Features:
- $0 Down. No Bill. Ever.
- POS terminal with payment processing 
- Reporting and analytics

[Browse all 3 editions](https://www.g2.com/products/cake-pos/pricing)

#### Free Trial

No

### Toast

#### Entry-Level Pricing

Plan: Starter Kit

Price: Starting at $0.00 Per Month

Description: Ideal for small restaurants who need one or two terminals to get up and running.

Key Features:
- Cloud-based point of sale
- Hardware configuration including one terminal
- Real-Time Sales & Menu Reporting

[Browse all 3 editions](https://www.g2.com/products/toast/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Core HR

| Product | Score | Reviews |
|---|---|---|
| **CAKE POS** | N/A | N/A |
| **Toast** | 8.4/10 | 54 |

#### Core HR

| Feature | CAKE POS | Toast | 
|---|---|---|
| **Organization Management** | Not enough data | 8.2 (14 reviews) | 
| **Time, Attendance, and PTO** | Not enough data | 8.9 (14 reviews) | 
| **Expense Management** | Not enough data | 8.3 (7 reviews) | 
| **Salary Structures** | Not enough data | 8.0 (11 reviews) | 
| **Compliance** | Not enough data | 9.0 (13 reviews) | 
| **Benefits Administration** | Not enough data | 8.5 (11 reviews) | 

#### Generative AI

| Feature | CAKE POS | Toast | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Platform

| Feature | CAKE POS | Toast | 
|---|---|---|
| **Customization ** | Not enough data | 7.5 (36 reviews) | 
| **Integration APIs** | Not enough data | 7.3 (28 reviews) | 
| **Internationalization** | Not enough data | 8.1 (25 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.4 (40 reviews) | 
| **Performance** | Not enough data | 7.9 (38 reviews) | 
| **Mobility** | Not enough data | 8.2 (34 reviews) | 
| **Reporting** | Not enough data | 8.1 (40 reviews) | 
| **Dashboards** | Not enough data | 8.1 (37 reviews) | 

### Payroll

| Product | Score | Reviews |
|---|---|---|
| **CAKE POS** | N/A | N/A |
| **Toast** | 8.1/10 | 47 |

#### Employee Self Service

| Feature | CAKE POS | Toast | 
|---|---|---|
| **Web Portal** | Not enough data | 8.4 (38 reviews) | 
| **Benefits Manager** | Not enough data | 7.6 (22 reviews) | 
| **Mobile** | Not enough data | 7.7 (32 reviews) | 

#### Administration

| Feature | CAKE POS | Toast | 
|---|---|---|
| **Payroll Entry** | Not enough data | 8.4 (41 reviews) | 
| **Time Off Accrual** | Not enough data | 8.1 (32 reviews) | 
| **Direct Deposit** | Not enough data | 8.6 (39 reviews) | 
| **Expense Reimbursement** | Not enough data | Feature Not Available | 
| **Pre-tax Deductions** | Not enough data | 8.1 (31 reviews) | 
| **Wage Garnishment** | Not enough data | 7.7 (30 reviews) | 
| **Approvals** | Not enough data | 7.8 (29 reviews) | 
| **Check/W-2 Printing** | Not enough data | 8.4 (37 reviews) | 
| **Check/W-2 Delivery** | Not enough data | 8.5 (36 reviews) | 

#### Taxes

| Feature | CAKE POS | Toast | 
|---|---|---|
| **Tax Calculation** | Not enough data | 8.4 (38 reviews) | 
| **Tax Filing** | Not enough data | 8.2 (32 reviews) | 
| **Automatic Tax Payment** | Not enough data | 8.4 (30 reviews) | 

#### Integration

| Feature | CAKE POS | Toast | 
|---|---|---|
| **API / Integration** | Not enough data | 7.6 (28 reviews) | 
| **Time Tracking Integration** | Not enough data | 8.3 (33 reviews) | 
| **Accounting Integration** | Not enough data | 8.1 (26 reviews) | 
| **Core HR Integration** | Not enough data | 7.5 (25 reviews) | 

#### Platform

| Feature | CAKE POS | Toast | 
|---|---|---|
| **Reporting and Dashboards** | Not enough data | 7.8 (45 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.3 (45 reviews) | 
| **Performance and Reliability** | Not enough data | 8.6 (45 reviews) | 
| **Scalability** | Not enough data | 8.2 (37 reviews) | 

### Retail POS

| Product | Score | Reviews |
|---|---|---|
| **CAKE POS** | N/A | N/A |
| **Toast** | N/A | N/A |

#### POS

| Feature | CAKE POS | Toast | 
|---|---|---|
| **Credit Card Payments** | Not enough data | Not enough data | 
| **Barcode Scanning** | Not enough data | Not enough data | 
| **Hardware Integration** | Not enough data | Not enough data | 
| **Price Adjustments** | Not enough data | Not enough data | 
| **Receipts** | Not enough data | Not enough data | 

#### Marketing

| Feature | CAKE POS | Toast | 
|---|---|---|
| **Loyalty Programs** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 

#### Administration

| Feature | CAKE POS | Toast | 
|---|---|---|
| **Inventory Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 
| **E-commerce Integration** | Not enough data | Not enough data | 

### Restaurant POS

| Product | Score | Reviews |
|---|---|---|
| **CAKE POS** | 8.7/10 | 21 |
| **Toast** | 8.5/10 | 191 |

#### Administration

| Feature | CAKE POS | Toast | 
|---|---|---|
| **Menu Building** | 8.8 (20 reviews) | 8.8 (148 reviews) | 
| **Inventory Management** | 7.1 (13 reviews) | 8.0 (88 reviews) | 
| **Employee Scheduling** | 8.0 (11 reviews) | 7.6 (71 reviews) | 
| **Accounting** | 9.0 (14 reviews) | 8.3 (115 reviews) | 
| **Reporting & Analytics** | 8.9 (21 reviews) | 8.7 (157 reviews) | 
| **Loyalty Management** | 9.0 (8 reviews) | 8.1 (93 reviews) | 

#### Meal Service

| Feature | CAKE POS | Toast | 
|---|---|---|
| **Payment Gateway** | 9.1 (20 reviews) | 8.8 (147 reviews) | 
| **Table Management** | 9.2 (13 reviews) | 8.9 (114 reviews) | 
| **Check Adjustment** | 9.0 (18 reviews) | 8.7 (147 reviews) | 
| **Kitchen Tickets** | 8.9 (20 reviews) | 8.9 (141 reviews) | 
| **Takeout & Delivery** | 8.6 (17 reviews) | 8.7 (130 reviews) | 

### Restaurant Management

| Product | Score | Reviews |
|---|---|---|
| **CAKE POS** | N/A | N/A |
| **Toast** | 8.5/10 | 94 |

#### Platform Basics

| Feature | CAKE POS | Toast | 
|---|---|---|
| **Reporting** | Not enough data | 8.6 (74 reviews) | 
| **Interoperability** | Not enough data | 8.3 (58 reviews) | 

#### Back Office

| Feature | CAKE POS | Toast | 
|---|---|---|
| **Accounting** | Not enough data | 8.7 (65 reviews) | 
| **Employee Management** | Not enough data | 8.1 (71 reviews) | 
| **Analytics** | Not enough data | 8.6 (72 reviews) | 
| **Inventory Management** | Not enough data | 7.8 (45 reviews) | 

#### Front of Office

| Feature | CAKE POS | Toast | 
|---|---|---|
| **POS** | Not enough data | 9.2 (81 reviews) | 
| **Table Management** | Not enough data | 8.7 (62 reviews) | 
| **Kitchen Ticketing** | Not enough data | 8.8 (76 reviews) | 
| **Reservations** | Not enough data | 7.3 (40 reviews) | 

#### Platform Data

| Feature | CAKE POS | Toast | 
|---|---|---|
| **Dashboard** | Not enough data | 9.0 (72 reviews) | 

#### Agentic AI - Restaurant Management

| Feature | CAKE POS | Toast | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Feature Not Available | 

#### Generative AI

| Feature | CAKE POS | Toast | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Feature Not Available | 
| **AI Text-to-Speech** | Not enough data | Feature Not Available | 

### HCM Software

| Product | Score | Reviews |
|---|---|---|
| **CAKE POS** | N/A | N/A |
| **Toast** | N/A | N/A |

#### Generative AI

| Feature | CAKE POS | Toast | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Restaurant Marketing Tools

| Product | Score | Reviews |
|---|---|---|
| **CAKE POS** | N/A | N/A |
| **Toast** | N/A | N/A |

#### Customer Data and Insights

| Feature | CAKE POS | Toast | 
|---|---|---|
| **Customer Analytics** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 

#### Campaign Management

| Feature | CAKE POS | Toast | 
|---|---|---|
| **Marketing Automation** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **SMS & Push Notifications** | Not enough data | Not enough data | 

#### Engagement and Retention

| Feature | CAKE POS | Toast | 
|---|---|---|
| **Offers Management** | Not enough data | Not enough data | 
| **Rewards Program** | Not enough data | Not enough data | 
| **Reputation Management** | Not enough data | Not enough data | 

#### Integration and Compliance

| Feature | CAKE POS | Toast | 
|---|---|---|
| **Analytics and Reporting** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Compliance and Consent Management** | Not enough data | Not enough data | 

### POS

| Product | Score | Reviews |
|---|---|---|
| **CAKE POS** | N/A | N/A |
| **Toast** | N/A | N/A |

#### Payments

| Feature | CAKE POS | Toast | 
|---|---|---|
| **Credit Card Payments** | Not enough data | Not enough data | 
| **Partial Payments** | Not enough data | Not enough data | 
| **Split Payments** | Not enough data | Not enough data | 
| **Discounts** | Not enough data | Not enough data | 
| **Voided/Refunded Payments** | Not enough data | Not enough data | 
| **Store Credit Allocation** | Not enough data | Not enough data | 
| **Tip Adjustments** | Not enough data | Not enough data | 
| **Offline Payments** | Not enough data | Not enough data | 
| **Multidevice Payment Acceptance** | Not enough data | Not enough data | 
| **Next Day Deposits** | Not enough data | Not enough data | 

#### Employee Management

| Feature | CAKE POS | Toast | 
|---|---|---|
| **Employee Accounts** | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | 
| **Commission Tracking** | Not enough data | Not enough data | 
| **Tab Allocation** | Not enough data | Not enough data | 
| **Log/Shift Notes** | Not enough data | Not enough data | 
| **Staff Scheduling** | Not enough data | Not enough data | 
| **Floor Plans** | Not enough data | Not enough data | 

#### Customer Management

| Feature | CAKE POS | Toast | 
|---|---|---|
| **Loyalty Membership** | Not enough data | Not enough data | 
| **Customer Profiles** | Not enough data | Not enough data | 
| **Credit Card Filing** | Not enough data | Not enough data | 

#### Inventory Management

| Feature | CAKE POS | Toast | 
|---|---|---|
| **Track Inventory** | Not enough data | Not enough data | 
| **Inventory Notifications** | Not enough data | Not enough data | 
| **Product Organization** | Not enough data | Not enough data | 
| **Multilocation Inventory Tracking** | Not enough data | Not enough data | 

#### Integrations

| Feature | CAKE POS | Toast | 
|---|---|---|
| **Accounting Integrations** | Not enough data | Not enough data | 
| **Inventory Management Integrations** | Not enough data | Not enough data | 
| **E-Commerce Integrations** | Not enough data | Not enough data | 

#### Analytics

| Feature | CAKE POS | Toast | 
|---|---|---|
| **Sales Tracking** | Not enough data | Not enough data | 
| **Guest Counts** | Not enough data | Not enough data | 
| **End of Day Reports** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos)


**Unique to Toast (6):** [Restaurant Marketing Tools Software](https://www.g2.com/categories/restaurant-marketing-tools), [Retail POS Systems](https://www.g2.com/categories/retail-pos), [Restaurant Management Software](https://www.g2.com/categories/restaurant-management), [Core HR Software](https://www.g2.com/categories/core-hr), [Payroll Software](https://www.g2.com/categories/payroll), [HCM Software](https://www.g2.com/categories/hcm-software)


---
## Reviewer Demographics

### By Company Size

| Segment | CAKE POS | Toast | 
|---|---|---|
| **Small-Business** | 87.2% | 66.3% | 
| **Mid-Market** | 12.8% | 32.2% | 
| **Enterprise** | 0% | 1.5% | 

### By Industry

#### CAKE POS

- **Restaurants:** 69.2%
- **Food & Beverages:** 20.5%
- **Management Consulting:** 2.6%
- **Hospitality:** 2.6%
- **Hospital & Health Care:** 2.6%
- **Computer Games:** 2.6%

#### Toast

- **Restaurants:** 51.4%
- **Food & Beverages:** 26.6%
- **Hospitality:** 6.3%
- **Accounting:** 1.8%
- **Financial Services:** 0.9%
- **Food Production:** 0.9%
- **Entertainment:** 0.9%
- **Information Technology and Services:** 0.9%
- **Consumer Goods:** 0.9%
- **Real Estate:** 0.9%
- **Other:** 8.5%

---
## Alternatives

### Alternatives to CAKE POS

- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1207 reviews)
- [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) — 4.8/5 stars (1259 reviews)
- [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) — 3.9/5 stars (337 reviews)
- [TouchBistro Restaurant POS](https://www.g2.com/products/touchbistro-restaurant-pos/reviews) — 4.1/5 stars (108 reviews)
- [SpotOn](https://www.g2.com/products/spoton/reviews) — 4.4/5 stars (237 reviews)
- [Petpooja POSS](https://www.g2.com/products/petpooja-poss/reviews) — 4.7/5 stars (289 reviews)
- [Upserve](https://www.g2.com/products/upserve-2019-05-21/reviews) — 4.1/5 stars (90 reviews)
- [Revel Systems](https://www.g2.com/products/revel-systems-revel-systems/reviews) — 4.1/5 stars (146 reviews)
- [Clover](https://www.g2.com/products/clover/reviews) — 3.9/5 stars (107 reviews)
- [Lightspeed Restaurant](https://www.g2.com/products/lightspeed-restaurant/reviews) — 4.3/5 stars (54 reviews)

### Alternatives to Toast

- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1207 reviews)
- [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) — 3.9/5 stars (337 reviews)
- [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) — 4.8/5 stars (1259 reviews)
- [Owner.com](https://www.g2.com/products/owner-com/reviews) — 4.8/5 stars (381 reviews)
- [SpotOn](https://www.g2.com/products/spoton/reviews) — 4.4/5 stars (237 reviews)
- [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) — 4.2/5 stars (4218 reviews)
- [Restaurant365](https://www.g2.com/products/restaurant365/reviews) — 4.6/5 stars (318 reviews)
- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6389 reviews)
- [TouchBistro Restaurant POS](https://www.g2.com/products/touchbistro-restaurant-pos/reviews) — 4.1/5 stars (108 reviews)
- [Clover](https://www.g2.com/products/clover/reviews) — 3.9/5 stars (107 reviews)

---
## Top Discussions

### CAKE POS

- Title: [Is Cake compatible with ADP software?](https://www.g2.com/discussions/13383-is-cake-compatible-with-adp-software) — 1 comment, 1 upvote
  > **Top comment:** "We do not currently have a partnership with ADP, so not direct integration. However, you should be able to pull the Excel file from our Payroll Report and..."
- Title: [When will you be offering an app instead of a website for logging into the account?](https://www.g2.com/discussions/13111-when-will-you-be-offering-an-app-instead-of-a-website-for-logging-into-the-account) — 1 comment, 1 upvote
  > **Top comment:** "There are no plans as of yet, but we are working to make the website fully mobile compatible."

### Toast

- Title: [Is there any way to make toast work in a retail non restaurant](https://www.g2.com/discussions/37361-is-there-any-way-to-make-toast-work-in-a-retail-non-restaurant) — 2 comments, 1 upvote
  > **Top comment:** "I would advise against it. They are made for restaurants, and even that isn’t handled very well. "
- Title: [Does Toast require internet access?](https://www.g2.com/discussions/toast-specific-a075cbe2-630a-41fb-a0f3-0d1b019fd862) — 1 comment, 1 upvote
  > **Top comment:** "Yes"
- Title: [What are the benefits of a cloud based solution?](https://www.g2.com/discussions/cloud-based-software-36ccd898-5b15-4eb0-a71b-de5fc11eb3be) — 1 comment, 1 upvote
  > **Top comment:** "You can sit down at home;
- Check to reports & Sales
- Update menus
- Payroll
- Dispute charges or any credit card problem
- Great marketing opportinute"
- Title: [Is Toast just a point of sale system?](https://www.g2.com/discussions/toast-specific-99b36e8b-a723-484e-ab1e-ab312e30489f) — 1 comment, 1 upvote
  > **Top comment:** "yes, and much more. 
they can do inventory, payroll, & martketing
"
- Title: [What are the most important features to consider when buying a restaurant point of sale system?](https://www.g2.com/discussions/general-pos-f3766029-f7f9-47dc-8aa9-bb9a87b8e277) — 1 comment, 1 upvote
  > **Top comment:** "able to handle offline mode. 
This is very important that not many systems can do this. 
(toast is great offline)"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cake-pos-vs-toast)