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# CAKE POS vs TouchBistro Restaurant POS Comparison - What are their main differences?

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CAKE POSTouchBistro[+ Add Product](#)

Pricing

**CAKE POS**

**Contact Us** · CAKE Core

**Contact Us** · CAKE Growth (Most Popular) 

**Contact Us** · CAKE Enterprise

**TouchBistro Restaurant POS**

**$249USD/MO.** · TEAM - Up to 5 Licenses

**$399USD/MO.** · UNLIMITED

**$129USD/MO.** · DUAL - 2 Licenses

**$69USD/MO.** · SOLO - 1 License

Show more

**Pricing Insights**
from reviews

Perceived Cost

**CAKE POS**
$$$$$

**TouchBistro Restaurant POS**
$$$$$

Average Discount

**CAKE POS**
16%4% more

**TouchBistro Restaurant POS**
12%

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
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Time to Implement

**CAKE POS** 6 months
Based on 100 responses

**TouchBistro Restaurant POS** 6 months
Based on 100 responses

Return on Investment

**CAKE POS** 6 months
Based on 100 responses

**TouchBistro Restaurant POS** 6 months
Based on 100 responses

**Pros & Cons**
from reviews

**CAKE POS**
[
Cloud Hosting (1)
](https://www.g2.com/products/cake-pos/reviews?filters%5Bsentiment_snippet%5D=2114345&qs=pros-and-cons#reviews)[
Customer Support (1)
](https://www.g2.com/products/cake-pos/reviews?filters%5Bsentiment_snippet%5D=2114356&qs=pros-and-cons#reviews)[
Unfriendly Interface (1)
](https://www.g2.com/products/cake-pos/reviews?filters%5Bsentiment_snippet%5D=2114339&qs=pros-and-cons#reviews)

**TouchBistro Restaurant POS**
[
Ease of Use (1)
](https://www.g2.com/products/touchbistro-restaurant-pos/reviews?filters%5Bsentiment_snippet%5D=2474451&qs=pros-and-cons#reviews)[
Reliability (1)
](https://www.g2.com/products/touchbistro-restaurant-pos/reviews?filters%5Bsentiment_snippet%5D=2474452&qs=pros-and-cons#reviews)[
Poor Customer Support (2)
](https://www.g2.com/products/touchbistro-restaurant-pos/reviews?filters%5Bsentiment_snippet%5D=1802262&qs=pros-and-cons#reviews)[
Connectivity Issues (1)
](https://www.g2.com/products/touchbistro-restaurant-pos/reviews?filters%5Bsentiment_snippet%5D=1802389&qs=pros-and-cons#reviews)

Integrations

**CAKE POS**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_bd35168858a5693ac47d68eaf646dc72/7shifts.png "Product Avatar Image")

7shifts

](https://www.g2.com/products/7shifts/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2e9c27df156d6903bffc6362dd5f2429/car-part-com-checkmate.jpeg "Product Avatar Image")

Checkmate

](https://www.g2.com/products/car-part-com-checkmate/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_438f0bfc7b68bf4a4d15af293f77c98a/davo-sales-tax.png "Product Avatar Image")

DAVO Sales Tax

](https://www.g2.com/products/davo-sales-tax/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4f04a09507f81fc8d459656f42f5a3b4/doordash-commerce-platform.png "Product Avatar Image")

DoorDash Commerce Platform

](https://www.g2.com/products/doordash-commerce-platform/reviews)[
View all
](https://www.g2.com/products/cake-pos/integrations)

**TouchBistro Restaurant POS**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50b93b0f332ffa4a17f0c4c1f6c6464b/quickbooks-online.png "Product Avatar Image")

QuickBooks Online

](https://www.g2.com/products/quickbooks-online/reviews)[
View all
](https://www.g2.com/products/touchbistro-restaurant-pos/integrations)

Screenshots

**CAKE POS**
 ![CAKE POS screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/109448/CAKE-POS-Suite-2025.jpg)

**TouchBistro Restaurant POS**
 ![TouchBistro Restaurant POS screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/48371/expirable-direct-uploads_2F461fe790-ab9d-46d2-818a-93616bb1e38f_2FCloud_Reporting.png)

**Ratings**
from reviews

Meets Requirements

**CAKE POS**

**9.0** /10

Based on 31 responses

**TouchBistro Restaurant POS**

**7.7** /10

Based on 102 responses

Ease of Use

**CAKE POS**

**9.7** /10

Based on 32 responses

**TouchBistro Restaurant POS**

**8.5** /10

Based on 104 responses

Ease of Setup

**CAKE POS**

**8.5** /10

Based on 25 responses

**TouchBistro Restaurant POS**

**7.9** /10

Based on 73 responses

Ease of Admin

**CAKE POS**

**9.4** /10

Based on 24 responses

**TouchBistro Restaurant POS**

**8.4** /10

Based on 71 responses

Quality of Support

**CAKE POS**

**9.5** /10

Based on 32 responses

**TouchBistro Restaurant POS**

**7.6** /10

Based on 100 responses

Has the product been a good partner in doing business?

**CAKE POS**

**9.5** /10

Based on 24 responses

**TouchBistro Restaurant POS**

**8.2** /10

Based on 70 responses

Product Direction (% positive)

**CAKE POS**

**8.9** /10

Based on 32 responses

**TouchBistro Restaurant POS**

**7.8** /10

Based on 102 responses

**Features**
ratings from reviews

Restaurant POS

**8.7** /10

Based on 21 responses

**6.1** /10

Based on 25 responses

Restaurant Management

Not enough data

**6.1** /10

Based on 13 responses

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
87.2%

Mid-Market(51-1000 emp.)
12.8%

Enterprise(\> 1000 emp.)
0%

Small-Business(50 or fewer emp.)
87.2%

Mid-Market(51-1000 emp.)
12.8%

Enterprise(\> 1000 emp.)
0%

Small-Business(50 or fewer emp.)
84.9%

Mid-Market(51-1000 emp.)
11.3%

Enterprise(\> 1000 emp.)
3.8%

Small-Business(50 or fewer emp.)
84.9%

Mid-Market(51-1000 emp.)
11.3%

Enterprise(\> 1000 emp.)
3.8%

**Reviewers' Industry**

[![CAKE POS](https://images.g2crowd.com/uploads/product/hd_favicon/6393e01d409de1a4d05ccdd9ad564e6c/cake-pos.svg "CAKE POS")](https://www.g2.com/products/cake-pos/reviews)
CAKE POS

Restaurants
69.2%

Food & Beverages
20.5%

Management Consulting
2.6%

Hospitality
2.6%

Hospital & Health Care
2.6%

Other
2.6%

[![TouchBistro Restaurant POS](https://images.g2crowd.com/uploads/product/hd_favicon/1546886861/touchbistro-restaurant-pos.svg "TouchBistro Restaurant POS")](https://www.g2.com/products/touchbistro-restaurant-pos/reviews)
TouchBistro Restaurant POS

Restaurants
29.2%

Food & Beverages
23.6%

Hospitality
13.2%

Retail
3.8%

Entertainment
3.8%

Other
26.4%

Alternatives

**CAKE POS Alternatives**

 ![Toast](https://images.g2crowd.com/uploads/product/hd_favicon/d30e14b19155fd76ac383dcfab4c11f3/toast.svg "Toast")

[
Toast
](/products/toast/reviews)

 ![Square Point of Sale](https://images.g2crowd.com/uploads/product/hd_favicon/2c901b8fb8dbe0415be49cb1f6e20a46/square-point-of-sale.svg "Square Point of Sale")

[
Square Point of Sale
](/products/square-point-of-sale/reviews)

 ![Aloha Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/45b6848cb3e51074133f320ac1c73cd1/aloha-cloud.svg "Aloha Cloud")

[
Aloha Cloud
](/products/aloha-cloud/reviews)

 ![Restroworks Restaurant POS](https://images.g2crowd.com/uploads/product/hd_favicon/b327fdfee511571d053509224c420f16/restroworks-restaurant-pos.svg "Restroworks Restaurant POS")

[
Restroworks Restaurant POS
](/products/restroworks-restaurant-pos/reviews)

**TouchBistro Restaurant POS Alternatives**

 ![Square Point of Sale](https://images.g2crowd.com/uploads/product/hd_favicon/2c901b8fb8dbe0415be49cb1f6e20a46/square-point-of-sale.svg "Square Point of Sale")

[
Square Point of Sale
](/products/square-point-of-sale/reviews)

 ![Toast](https://images.g2crowd.com/uploads/product/hd_favicon/d30e14b19155fd76ac383dcfab4c11f3/toast.svg "Toast")

[
Toast
](/products/toast/reviews)

 ![Aloha Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/45b6848cb3e51074133f320ac1c73cd1/aloha-cloud.svg "Aloha Cloud")

[
Aloha Cloud
](/products/aloha-cloud/reviews)

 ![Upserve](https://images.g2crowd.com/uploads/product/hd_favicon/479f9454e41b36f6a8630f9bc5043082/upserve-2019-05-21.svg "Upserve")

[
Upserve
](/products/upserve-2019-05-21/reviews)

## CAKE POS vs TouchBistro FAQs

Generated using AI

Last updated: August 16, 2026

### What is the difference between TouchBistro vs CAKE POS?

CAKE POS stands out from TouchBistro with a higher G2 rating, stronger support, and superior ease of use according to reviewers.

| [TouchBistro](https://www.g2.com/products/touchbistro-restaurant-pos/reviews) | [CAKE POS](https://www.g2.com/products/cake-pos/reviews) |
| --- | --- |
| 4.1/5 (108 reviews) | 4.8/5 (39 reviews) |
| Small-Business | Small-Business |
| 7.9 | 8.5 |
| 7.7 | 9.5 |
| Ease of Use | Customer Support |

### How do the pricing models of TouchBistro and CAKE POS compare?

CAKE POS is rated as the stronger value by reviewers, with higher satisfaction on price and cost-related dimensions.

- **TouchBistro:** In recent reviews, several reviewers cite the product as expensive and mention costly hardware and integrations.
- **CAKE POS:** Reviewers consistently describe CAKE POS as affordable and well-priced, with positive sentiment on value for money.
- **Switching reasons:** Recent TouchBistro reviewers mention switching due to high costs and dissatisfaction with value.

### What are the best alternatives to TouchBistro and CAKE POS?

The top 3 alternatives to TouchBistro and CAKE POS are Toast, Square Point of Sale, and Aloha Cloud.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [TouchBistro](https://www.g2.com/products/touchbistro-restaurant-pos/reviews) | 4.1/5 (108 reviews) | Small-Business | Expensive, costly hardware and integrations | Ease of Use |
| [CAKE POS](https://www.g2.com/products/cake-pos/reviews) | 4.8/5 (39 reviews) | Small-Business | Affordable, well-priced | Customer Support |
| [Toast](https://www.g2.com/products/toast/reviews) | 4.2/5 (371 reviews) | Small-Business | — | — |
| [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) | 4.6/5 (1211 reviews) | Small-Business | — | — |
| [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) | 3.9/5 (336 reviews) | Mid-Market | — | — |

### Which Restaurant POS features should I prioritize when comparing TouchBistro and CAKE POS?

Buyers should prioritize ease of use, quality of support, inventory management, menu management, and accounting when comparing TouchBistro and CAKE POS.

- **Ease of Use:** TouchBistro 8.5, CAKE POS 9.7
- **Quality of Support:** TouchBistro 7.7, CAKE POS 9.5
- **Inventory Management:** TouchBistro has 1 all-time mention for inventory management as a con; CAKE POS reviewers highlight inventory tracking as a benefit.
- **Menu Management:** TouchBistro has 1 all-time mention for menu management as a con; CAKE POS reviewers cite easy menu changes as a benefit.
- **Accounting:** Both products have reviewer-cited strengths in accounting and reporting features.

### What are the pros and cons of TouchBistro vs CAKE POS?

TouchBistro's headline strength is ease of use, while CAKE POS is most praised for customer support.

- **TouchBistro strengths:** Ease of use (1 all-time mention), user-friendly interface, intuitive controls, and quick onboarding.
- **TouchBistro trade-offs:** Reviewers cite connectivity issues, expensive hardware and integrations, inventory management challenges, lack of tracking, menu management limitations, poor customer support, poor support access, system instability, and technical glitches (each with 1 all-time mention).
- **CAKE POS strengths:** Customer support (1 all-time mention), ease of use (1 all-time mention), cloud hosting (1 all-time mention), and user-friendly setup and reporting.
- **CAKE POS trade-offs:** Some reviewers mention an unfriendly interface (1 all-time mention) and desire for more advanced features.

### Is TouchBistro or CAKE POS better for small businesses?

CAKE POS is the better fit for small businesses, with higher satisfaction scores and strong small-business reviewer sentiment.

- **TouchBistro:** Largest segment is Small-Business; reviewers note ease of use but also cite issues with support and cost.
- **CAKE POS:** Largest segment is Small-Business; reviewers consistently praise ease of use, affordability, and responsive support.

### Which Restaurant POS platform has better integrations?

TouchBistro and CAKE POS are at parity for integrations, with no recent reviewer-cited third-party integrations for either product.

- **TouchBistro:** No recent reviewer-cited integrations.
- **CAKE POS:** No recent reviewer-cited integrations.

### How do TouchBistro and CAKE POS compare on customer support?

CAKE POS outperforms TouchBistro on Quality of Support by a material margin, with a 1.8-point higher score (9.5 vs 7.7).

- **TouchBistro:** Reviewers report mixed support experiences, with several citing poor customer support, long wait times, and unresolved issues.
- **CAKE POS:** Reviewers consistently praise responsive, knowledgeable, and helpful support, with multiple mentions of quick issue resolution and 24/7 availability.

### Which is easier to implement, TouchBistro or CAKE POS?

CAKE POS is easier to implement than TouchBistro, with a 0.6-point higher Ease of Setup score (8.5 vs 7.9).

- **TouchBistro:** Reviewers describe setup as generally straightforward but note challenges with hardware, training, and onboarding support.
- **CAKE POS:** Reviewers highlight easy setup, quick onboarding, and minimal training required for staff.

### Which product has better Accounting?

CAKE POS is favored for Accounting, with reviewers citing easier reporting and payroll management.

- **TouchBistro:** Accounting and reporting features are mentioned as strengths, but reviewers also note confusion and limitations in accounting reports.
- **CAKE POS:** Reviewers consistently highlight accounting, payroll, and reporting as major benefits, with a 9.4 Ease of Admin score and multiple mentions of simplified accounting processes.

## CAKE POS vs TouchBistro Restaurant POS

When assessing the two solutions, reviewers found CAKE POS easier to use, set up, and administer. Reviewers also preferred doing business with CAKE POS overall.

- Reviewers felt that CAKE POS meets the needs of their business better than TouchBistro Restaurant POS.
- When comparing quality of ongoing product support, reviewers felt that CAKE POS is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of CAKE POS over TouchBistro Restaurant POS.