--- title: CAKE POS Reviews meta\_title: 'CAKE POS Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 39 reviews by the users' company size, role or industry to find out how CAKE POS works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 39 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Restaurant url: https://www.g2.com/categories/restaurant --- # CAKE POS Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by CAKE POS but has limited features. Are you part of the CAKE POS team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! CAKE’s restaurant point-of-sale system is your ultimate partner in running smoother, faster, more profitable operations. Our integrated hardware and software are built for the pace of hospitality, helping you serve more guests, increase sales, and keep every order accurate from counter to kitchen. We embrace AI to streamline workflows, surface real-time insights, and automate the busywork that slows teams down. The result: smarter decisions, faster service, and a restaurant that runs with effortless precision. And with our 24/7/365 white-glove support, you can stay focused on what you do best. Because running a restaurant is a piece of CAKE when you have the right POS system by your side. * * * Seller [Mad Mobile](https://www.g2.com/sellers/mad-mobile-5facd6e1-1ffd-4e16-8367-270d6e9da537) Discussions [CAKE POS Community](https://www.g2.com/products/cake-pos/discuss) Languages Supported English, Spanish Solution Type Best-of-Breed Overview by jake linder Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 12 months [ View More Pricing Information ](https://www.g2.com/products/cake-pos/pricing) ## Top-Rated Alternatives [ ![Toast](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toast") Toast 4.2/5(371) ](https://www.g2.com/products/toast/reviews) [ ![Square Point of Sale](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Square Point of Sale") Square Point of Sale 4.6/5(1,211) ](https://www.g2.com/products/square-point-of-sale/reviews) [ ![Aloha Cloud](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aloha Cloud") Aloha Cloud 3.9/5(336) ](https://www.g2.com/products/aloha-cloud/reviews) [ View All Alternatives ](https://www.g2.com/products/cake-pos/competitors/alternatives) ## User Insights Average based on 39 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## CAKE POS Integrations (9) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") 7shifts ](https://www.g2.com/products/7shifts/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Checkmate ](https://www.g2.com/products/car-part-com-checkmate/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") DAVO Sales Tax ](https://www.g2.com/products/davo-sales-tax/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") DoorDash Commerce Platform ](https://www.g2.com/products/doordash-commerce-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") eCard ](https://www.g2.com/products/ecard/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Epson Managed Print Services ](https://www.g2.com/products/epson-managed-print-services/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Epson TrueKDS ](https://www.g2.com/products/epson-truekds/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Fisherman ](https://www.g2.com/products/fisherman/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Paytronix CXP ](https://www.g2.com/products/paytronix-cxp/reviews) Show More ![Jurgen K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jurgen K.") JK Jurgen K. Hospitality Small-Business (50 or fewer emp.) 5/15/2025 "It was amazing, I never knew it until a friend recommended it an I will as well." 5/5 What do you like best about CAKE POS? The upsides of using this point of sale is the ease of use, cloud-based accessibility, customer-focused tools. Its amazing what it does. Review collected by and hosted on G2.com. What do you dislike about CAKE POS? Honestly in my opinion it is as good as it gets. It can be a bit more friendly use of people that don't know or its a first time using it. Review collected by and hosted on G2.com. What problems is CAKE POS solving and how is that benefiting you? It definitely helps in the busy times. And it does get easier in the long run to use it. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite ![Diane S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Diane S.") DS Diane S. Owner Small-Business (50 or fewer emp.) 10/26/2022 "solid customer service" 4/5 What do you like best about CAKE POS? CAKE has well trained help desk technicians, who understand the system, service issues, and the need to resolve them in a speedy manner. They listen, and are willing to help to get the issue resolved quickly. Review collected by and hosted on G2.com. What do you dislike about CAKE POS? Although support service is available 24/7, there is sometimes a language barrier with the after hours support. Review collected by and hosted on G2.com. What problems is CAKE POS solving and how is that benefiting you? I am not currently using the CAKE system Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Leslie J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leslie J.") LJ Leslie J. Owner Small-Business (50 or fewer emp.) 12/22/2019 "Excellent product" 5/5 What do you like best about CAKE POS? This is my 3rd POS and by far, my favorite. It is so user friendly, easy to learn, easy to add or change items or prices or virtually anything. The reports are easy to read and make perfect sense. The fact that they take the Credit Card fees out of each deposit is a Godsend! No more massive payment at the first of the month, when everything else comes out! I love this system!! Review collected by and hosted on G2.com. What do you dislike about CAKE POS? I wish the reports would be able to tell me exactly what my alcohol sales were without me having to add each individual item up and I with the monthly sales report would show me how much my tax exempt sales are. Also, I wish my staff could add their starting banks into the system everyday and have their Z report add that amount back in as funds they owe. Review collected by and hosted on G2.com. Recommendations to others considering CAKE POS: This is the easiest system out there and their support is phenomenal! Review collected by and hosted on G2.com. What problems is CAKE POS solving and how is that benefiting you? I can look at my sales and know exactly what they are, without having to add this or subtract that! I no longer have to create readable reports off the reports I’m getting. These reports give me what I need with the exception of my tax exempt sales Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Lucio P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lucio P.") LP Lucio P. Program Manager Civic & Social Organization Small-Business (50 or fewer emp.) 8/21/2019 "Genuine Feedback" 3.5/5 What do you like best about CAKE POS? I enjoy the sleek design of the system and user-friendly options. Review collected by and hosted on G2.com. What do you dislike about CAKE POS? It was difficult to set-up, and costly if I wanted the option to have it done for me. The cables are either too long or short and messy under the counter. If I want next-day deposit there is an additional cost--no thanks. I stopped processing payments on this system and used a third-party as it is cheaper and faster. I also think it is absurd that if I would like to use giftcards, there is a costly fee to purchase and maintaine the cards even if they are not being sold. I consider this price gouging as CAKE still receives a percentage of the consumers purchase. Review collected by and hosted on G2.com. Recommendations to others considering CAKE POS: I would really consider the size of the restaurant, Needs and Wants, Specific traits that would tailor the system. (I provided input for a year and have not seen it implemented, so it does not heavily fit my restaurant needs). If you are thinking of doing giftcards, there is a high cost to have the "software" let alone the card fee to use the giftcard feature. Review collected by and hosted on G2.com. What problems is CAKE POS solving and how is that benefiting you? Helps ensure speedy sales, and convenience. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite CS Carol S. Owner Small-Business (50 or fewer emp.) 7/16/2019 "A great partnership" 5/5 What do you like best about CAKE POS? The simplicity of Cake can't be beat when compared to other POS systems. The Dependability and quick response time for any changes or issues I need help with from their support team is great. Review collected by and hosted on G2.com. What do you dislike about CAKE POS? Not sure if it is a dislike, since we are using the tablets and haven't used one but would rather see/try a hand held size order platform rather than a bulky IPad/tablet. Review collected by and hosted on G2.com. Recommendations to others considering CAKE POS: Really pay attention to how detailed a system can get as well as the support that comes with it. Look at what your costs are after the honeymoon period! You get so much more with Cake than other vendors offer. A Great and smart investment for your business. Review collected by and hosted on G2.com. What problems is CAKE POS solving and how is that benefiting you? The ability to accept payments when internet is down. Mis-communications between FOH and BOH on order requests. My FOH staff being able to put in customized requests at the touch of a button vs spending several minutes typing out notes which also slows down the BOH. Review collected by and hosted on G2.com. Show More Response from Michelle Marguth of CAKE POS [Editedit](https://www.g2.com/survey_responses/cake-pos-review-2777687/official_response/edit) Thanks so much, Carol, for your wonderful review! We pride ourselves on our ease of use and support team, so glad to hear that you have found CAKE to be top-notch! Thank you for your feedback about the tablets, I will definitely be passing that on to our Product team. Also great to hear that offline payments and miscommunications between front and back of house have improved since using CAKE. We appreciate you and your feedback and are so glad you chose to partner with us. Current UserValidated ReviewerIncentivizedSource: G2 invite MK Mike K. Small-Business (50 or fewer emp.) 12/11/2019 "Don't make a mistake....choose Cake" 5/5 What do you like best about CAKE POS? Solid performing OS and hardware. Unlike many competitors the larger screen provide for a solid surface while typing in commands. This might not seem important but in a fast casual context this tiny feature equals expedited ordering. Review collected by and hosted on G2.com. What do you dislike about CAKE POS? The 3rd party additions are nice but native apps always mean easier solutions if and when there are problems. For instance inventory management and BOH order display screens. Review collected by and hosted on G2.com. What problems is CAKE POS solving and how is that benefiting you? Cake has solved our downtime problems by not ever being down. Customer support is second only to Apple. The benefits from no downtime is reappropriation of time, energy and resources to those things that have a return mean better bottom line. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic CA Chris A. General Manager Mid-Market (51-1000 emp.) 6/26/2019 "A great and easy to use POS, with plenty of options. " 5/5 What do you like best about CAKE POS? Cake is a simple and easy to use POS. On the server/bartender side of things my new staff members are usally able to pick up the system on their first day and use it, and have detailed and advanced knowledge within their first week. I hardly do any training as the online resources and ease of use do not require me to have to sit their and explain or review features with staff. On the back end of things, I really like how easy it is to customize the features to the needs of our establishment, and the reporting and revenue centers have made my accounting much easier. When we were shopping for cake, the sales rep told us that the system is designed to be updated and we should see constant improvements and new features. I can honestly say Cake has stood behind this statement, we have seen in our two years of ownership, a number of updates, new features, and improvements to the system. The customer support is just a phone call away, I have never been on hold for hours, never had an issue go unresolved, and never had a bad customer service representative. Review collected by and hosted on G2.com. What do you dislike about CAKE POS? Cake has very few drawbacks in my book. Some of the features may not be as expansive as other systems on the market, but customer support is good about helping you to figure out ways to accomplish what you want. Some of the features I have felt were missing, were actually addressed in updates over the last two years, so who knows what the future holds. Other than features, the reporting information does have some limitations as far as how detailed you can go, and some aspects of the menu design and order implementation are not as detailed or a customizeable as I would like. However, please note these are all really nitpicks of the POS, as no system is perfect, I really don't see these as things that would keep anyone from being able to use this system to operate their business. Review collected by and hosted on G2.com. Recommendations to others considering CAKE POS: I would say if you are thinking of using cake, find someone with the system and spend a day watching it in action. Review collected by and hosted on G2.com. What problems is CAKE POS solving and how is that benefiting you? Cake has helped in 3 major ways over our last POS. 1. The order entry is much faster and easier for our staff and I can see this has helped our hourly numbers, we now do more sales in an hour more consistently than with our previous system. 2. The reporting has greatly helped my relationship with the owners. As a GM is was difficult to explain and produce easy and quick reports for the owner, with cake the owners have their log in info, and can get whatever sales and revenue information they want, from their phone or cpu anywhere! 3. Online ordering is a breeze for customers, and the orders flow seamlessly into cake and they are easy for our staff to process. This has been a great boost to our numbers and made our customers happy! Review collected by and hosted on G2.com. Show More Response from Michelle Marguth of CAKE POS [Editedit](https://www.g2.com/survey_responses/cake-pos-review-2611764/official_response/edit) Hi Chris - Thank you so much for your kind review! We strive to make sure CAKE truly is simple and easy to use, and we are so glad to hear that you agree. As you stated, we are always working to upgrade and improve our Point of Sale based on customer feedback, and it's great to hear that some of those were ones that you suggested. Thanks for being a customer and please let us know how we can continue to improve. Current UserValidated ReviewerSource: Organic ![Marty N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marty N.") MN Marty N. Owner Small-Business (50 or fewer emp.) 6/24/2019 "Cake product and support" 5/5 What do you like best about CAKE POS? We have used several platforms for our restaurant and café locations. Our business model of a vestal platform that we can customize to our needs is a must. We also wanted something that was user friendly, good technical support and affordable. Cake has fit our needs and was affordable as well. Review collected by and hosted on G2.com. What do you dislike about CAKE POS? I would suggest better inventory features. It will keep track of sales but would love a hand held or Ipad we could walk into kitchen and do inventory from. It will need ability for recipe building so when you sell a sandwich it knows everything it will take from your inventory to make. Review collected by and hosted on G2.com. Recommendations to others considering CAKE POS: I would suggest CAKE products to any cafe or food service vendor. Review collected by and hosted on G2.com. What problems is CAKE POS solving and how is that benefiting you? We love the employee time clock feature and the back of the house reports. It also is easy to navigate and staff can find and ring items quickly. Review collected by and hosted on G2.com. Show More Response from Michelle Marguth of CAKE POS [Editedit](https://www.g2.com/survey_responses/cake-pos-review-2596396/official_response/edit) Hi Marty - Thanks so much for your 5-star review. After having experience with several different platforms, we are so glad that you chose CAKE! We appreciate your feedback about improving inventory features. We do partner with other companies for more robust inventory management, but I will definitely share your feedback with our Product Team to see if we can incorporate more inventory features into the POS. Thanks again, Marty, for your business and for being a loyal customer. Current UserValidated ReviewerIncentivizedSource: G2 invite KP Katrina P. General Manager Small-Business (50 or fewer emp.) 6/24/2019 "Perfectly designed for Pub use!" 5/5 What do you like best about CAKE POS? Cake POS is extremely helpful in the reports you can generate. It really gives you a great overall look at your business's performance. Also, the customer service is amazing. They are always just a phone call away! Review collected by and hosted on G2.com. What do you dislike about CAKE POS? Honestly, there is not much I don't like about using Cake POS. I have used many different systems, and this, by far is my favorite. Review collected by and hosted on G2.com. Recommendations to others considering CAKE POS: I feel that Cake POS is easy to learn, navigate, and to teach on the fly. If you have used any other systems in the past, you'd see how easy it is to learn! Review collected by and hosted on G2.com. What problems is CAKE POS solving and how is that benefiting you? I love how I am able to check in on my mobile device, no matter where i am, I can add/delete or update a menu item from my phone. It makes me feel connected when I am not able to be at the Pub. Review collected by and hosted on G2.com. Show More Response from Michelle Marguth of CAKE POS [Editedit](https://www.g2.com/survey_responses/cake-pos-review-2594138/official_response/edit) Thanks, Katrina, for your 5-star review! From reporting to customer service, sounds like CAKE has been a great fit - and coming from someone who has used multiple systems, this is such a compliment. Current UserValidated ReviewerIncentivizedSource: G2 invite SM sherri m. Manager Small-Business (50 or fewer emp.) 7/25/2019 "so pleased" 5/5 What do you like best about CAKE POS? I worked and programmed register systems for over 30 years and I have been so pleased with working with CAKE.. The company and its people are very knowledgable and helpful in every situation. They are quick to resolve any issue that arises. The system itself is so easy to navigate and program. I couldn't have picked a better system. Also very well priced and dependable. We never had any issues with this system. Review collected by and hosted on G2.com. What do you dislike about CAKE POS? I do not have any complaints or dislikes to list for CAKE Review collected by and hosted on G2.com. Recommendations to others considering CAKE POS: It is the best choice. I was told to use Square but I was never contacted by them after i filled out a questionaire. I am very thankful i wasn't. CAKE has been the best system I have worked with in 30 years Review collected by and hosted on G2.com. What problems is CAKE POS solving and how is that benefiting you? The ease of this system is amazing. Employees can learn it so quickly and the programming is a breeze. Review collected by and hosted on G2.com. Show More Response from Michelle Marguth of CAKE POS [Editedit](https://www.g2.com/survey_responses/cake-pos-review-2839426/official_response/edit) Thanks so much, Sherri, for your kind review! Wow, 30 years programming registers, such a huge compliment coming from you. We do our best to listen to our customers and always make improvements, so happy to see that our efforts are paying off. Thank you for being a customer, we appreciate you! Validated ReviewerIncentivizedSource: G2 invite ## Questions about CAKE POS? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about CAKE POS ](https://www.g2.com/products/cake-pos/discussions/new) DR Douglas R • Last activity over 6 years ago When will you be offering an app instead of a website for logging into the account? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/13111-when-will-you-be-offering-an-app-instead-of-a-website-for-logging-into-the-account) JS Jenny Smith Smith • Last activity over 6 years ago Is Cake compatible with ADP software? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/13383-is-cake-compatible-with-adp-software) [ View all Discussions ](https://www.g2.com/products/cake-pos/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 12 months ### Average Discount 16% [ View More Pricing Information ](https://www.g2.com/products/cake-pos/pricing) CAKE POS Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6f4e331d8fa9c4b076d87c506c4513ad/toast.jpg "Product Avatar Image") Toast 4.2/5(371) [ Compare Now ](https://www.g2.com/compare/cake-pos-vs-toast) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_275cd1e8b8a46c55fcabaea92c4786ee/square-point-of-sale.jpg "Product Avatar Image") Square Point of Sale 4.6/5(1,211) [ Compare Now ](https://www.g2.com/compare/cake-pos-vs-square-point-of-sale) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_fba5f9769ebbaab62f035b28004ffbee/touchbistro-restaurant-pos.png "Product Avatar Image") TouchBistro 4.1/5(108) [ Compare Now ](https://www.g2.com/compare/cake-pos-vs-touchbistro-restaurant-pos) ##### ##### CAKE POS Features Administration Menu Building Inventory Management Employee Scheduling Meal Service Payment Gateway Table Management Check Adjustment [ View More Features ](https://www.g2.com/products/cake-pos/features) ##### Categories on G2 [Restaurant POS](https://www.g2.com/categories/restaurant-pos) ##### Explore More [Top-rated AI app for sales](https://www.g2.com/discussions/what-s-the-top-rated-ai-app-for-sales)[Which terminal emulators perform best on enterprise performance benchmarks for large file handling and high-volume sessions?](https://www.g2.com/discussions/which-terminal-emulators-perform-best-on-enterprise-performance-benchmarks-for-large-file-handling-and-high-volume-sessions)[Branding Agencies in Los Angeles](https://www.g2.com/categories/branding-agencies/locations/los-angeles-ca-us) [What live chat tools do you actually use](https://www.g2.com/discussions/what-live-chat-tools-do-you-actually-rely-on)[What platform provides analytics on recruiter performance?](https://www.g2.com/discussions/what-platform-provides-analytics-on-recruiter-performance)[Pros and Cons Details](https://www.g2.com/products/cake-pos/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)