Cahoot Reviews & Product Details

The Cahoot software is very well thought out, with many unique features that set them apart from the competition. What was really a game changer for us is the fact that the software does rate shopping automatically and when we came in each morning to the office the labels were ready to be printed, saving us a tremendous amount of time and giving us the peace of mind that we are paying the lowest rates for our shipping. This enabled us to keep up with spikes in demand, such as when COVID-19 hit and Amazon FBA was backlogged for 2 months.

I also love their built-in WMS tools, such as "Scan to verify" which essentially guarantees we are shipping the correct item every time!

Finally, Cahoot has a customer support that really listens to the feedback of their users, and is constantly looking to improve their product. We started with them when the software was still pretty new, and they implemented many changes based on our feedback. This is not something to take for granted! Review collected by and hosted on G2.com.

When we started using Cahoot they did not support all the channels we sold on, which meant that we still needed to use another shipping software for other channels. Today they support many more than just Amazon, including eBay, Walmart and Shopify, but they still don't support some of the more niche marketplaces. Their full list of integrations is clearly published on their website, so make sure they support the channels you sell on.

Cahoot is also not cheap. But then again, with all the time saved using their automation it more than pays for itself. You really do get what you pay for! Review collected by and hosted on G2.com.

I am a CFP (Cahoot Fulfillment Partner), so my warehouse and staff fulfill orders for Cahoot sellers.

Over the last three years, Ive had the opportunity to with many of the features of Cahoot.ai and I must say that it has completely changed my view of order processing! The platform is definitely for me and for those looking for the ability to fulfill orders without the warehousing, labor and all the additional costs associated with fulfilling online orders. They have a network of hundreds of warehouses across the country, so they are easily able to reduce shipping time and shipping label costs by relaying orders to the warehouse closest to the buyer.

As I started using Cahoot.ai, I was blown away by its easy interface and user-friendly functionality. It's clear that the developers put a lot of thought into creating a solution that enables seamless communication, efficient teamwork, and easy / cost-effective order fulfillment. The platform that Cahoot.ai provides for both CFPs and merchants is nothing short of amazing. Merchants can track shipments, monitor inventory levels, and identify potential shortages in real time, allowing them to proactively address issues and keep customers informed. This level of transparency greatly improves customer relationships and creates confidence that buyer needs can be consistently met.

The tools set up for me as a CFP enable myself and my staff to expedite hundreds of orders per day, with scanning and verification components ensuring that every order is the right product, quantity, and packaging. Shipping costs are reduced for sellers and buyers' complaints are reduced because orders are guaranteed to be shipped on time and at the lowest price. We are very pleased to continue working with Cahoot.ai and look forward to many years of continued cooperation. Review collected by and hosted on G2.com.

Only downside I see being a CFP in the storage fees paid on seller inventory are lower than I would like. However, the order fulfilment volume more than makes up for it. Review collected by and hosted on G2.com.

I knoew from my first conversation with Manish at Cahoot that we would work together for a long time, and we have. The team at Cahoot have been fantastic. Review collected by and hosted on G2.com.

I admit I struggled to learn the new system at first after being so used to our previous system, but now I realise how much better cahoot's way of doing things are. Review collected by and hosted on G2.com.

The label software is nothing like the others I used (built 15 years ago). It’s all about simplifying to the point that it takes all the thinking out of a task that creates no value for my company. I’d rather spend the time growing my business.

The software is robust. I haven’t created a Support ticket in 8 months, and that was just to add UPS as an option in Amazon Buy Shipping, and before that, was Dec 2021, nearly 2 years ago! Instead, Cahoot Support PROACTIVELY reaches out when they detect issues and alert me before I was even aware. Simply exceptional service. Review collected by and hosted on G2.com.

Nothing to dislike. Cahoot has a very responsive team (I’ve met several of them in person) and they check in from time to time to see what new friction points I have that they can help with. Review collected by and hosted on G2.com.

Lower Cost

The only solution that allows you to fulfill orders from your warehouse in addition to the Cahoot fulfillment network

Responsive customer service

Large network of certified food-grade and temperature-controlled warehouses

Weekend fulfillment

Attention to detail and easy-to-use software

Scan verification ensures near-zero fulfillment defects

Shopify and Amazon integration only took a few minutes to setup

Peace of mind and visibility Review collected by and hosted on G2.com.

No warehouses in Europe or Asia at this time

Not ideal for a brand-new Seller with no history of prior sales record

Custom branded boxes not included for free

Delivery and pickup appointments are needed at the warehouse for larger shipments

Inbounds can take longer during the holiday black-out period Review collected by and hosted on G2.com.

Our team had an excellent experience with Cahoot. They have great customer service and have very quick response times. It's very easy to use their platform and create work orders. Review collected by and hosted on G2.com.

There was nothing we disliked about Cahoot. Review collected by and hosted on G2.com.

We have had the privilege of partnering with Cahoot and the experience has been nothing short of outstanding. Cahoot shines as a beacon of reliability, professionalism, and customer-centricity. I recommend Cahoot to any business looking for a top-tier 3PL partner that goes above and beyond to ensure success Review collected by and hosted on G2.com.

I would say the only downside is we get alot of floor loaded containers that take a long time to unload. Review collected by and hosted on G2.com.

We started using Cahoot about three months ago and they have been great to work with -- always trying to provide great service and address any concerns and issues quickly and effectively. We've been very impressed with their shipping performance and communication on status of delivery for packages. It's very helpful to know when a package has run into a delivery problem so that we can be proactive with the situation instead of reactive after a customer contacts us. They also set up a HAZMAT shipping solution to ship our products that contain lithium ion batteries. They do a good job as a fulfillment partner and we've had almost no problems so far. Review collected by and hosted on G2.com.

The Cahoot software is good but it has some shortcomings. Manual orders are a bit cumbersome as they require the order data to be entered into a csv file and uploaded to the Cahoot portal. Additionally, Cahoot does not "push" inventory numbers back to our Shopify store so we have to ensure inventory numbers are accurate across both systems. That said, Cahoot is working on many improvements to their software and I have no doubt these sorts of issues will be resolved soon. Review collected by and hosted on G2.com.

It's fairly easy to navigate the portal. If you need assistance, they have a wide range of support videos, as well as customer tickets that they respond to pretty quickly. Review collected by and hosted on G2.com.

No issues at the moment. So far it's been going well. Review collected by and hosted on G2.com.

Manish was super helpful on our exploratory call. Unlike most 3PLs, there was no high pressure sales pitch but rather an honest assessment of our previous order data. In the end, we determined it wasn't the time to switch to Cahoot. I am impressed by the professionalism and honesty of this team. Highly recommend. Thank you Manish! Review collected by and hosted on G2.com.

Nothing to dislike - we did not end up working with them at this time because our current solution is ok Review collected by and hosted on G2.com.