Cahoot Reviews & Product Details

I have really enjoyed my experience with Cahoot. Setting up Cahoot was a little confusing in the beginning, but their support was there all the time, walking me through the process, ensuring I was up and running in no time. Cahoot allows their software to be adjusted for our particular needs, which is crucial for solving our problem of manual and automatic fulfillment. I find ordering to be simple and fulfillment to be quick, demonstrating the efficiency of their software. I also appreciate the ease of use and support they provide, further solidifying my decision to continue using them. I would confidently rate them a ten for their services. Review collected by and hosted on G2.com.

I found the initial setup of Kahoot a little confusing, although the support was helpful throughout the process. Additionally, I believe having a dedicated mobile app would significantly enhance convenience and usability while on the go. Review collected by and hosted on G2.com.

They can offer taylored solutions to small businesses. Review collected by and hosted on G2.com.

User interfaces could be tiny bit more intuitive. Review collected by and hosted on G2.com.

Cahoot has considerable knowledge in regards to rates, shipping lanes and overall fulfilment services. Review collected by and hosted on G2.com.

There is not much to dislike. The last we used there services for seller fulfilment we used there software. It was not as seamless as some we have used it the past but for what it was it worked. Review collected by and hosted on G2.com.

We had the absolute pleasure of working with Manish Chowdhary during the critical early stages of launching our newly established luxury apparel line, and his leadership has been nothing short of exceptional. As Chief Solutions Architect at Cahoot.ai, Manish was instrumental in guiding us through the onboarding process with clarity, precision, and unwavering dedication.

From our first call, it was clear that Manish brings a rare combination of deep operational expertise and strategic insight. His ability to translate complex logistical frameworks into actionable, startup-friendly solutions gave us the confidence to choose Cahoot as our official 3PL carrier. In a space where timing, accuracy, and brand presentation are everything, especially for luxury, Manish and his team delivered an onboarding experience that felt tailored, intelligent, and scalable from day one.

What truly set Manish apart was his instructional intelligence — the way he anticipated our questions before we even asked them, customized the Cahoot platform to our needs, and ensured every detail was aligned with the premium experience our brand promises. His responsiveness, patience, and consultative approach made what could have been a daunting logistics setup feel like a natural extension of our own team.

Thanks to Manish’s guidance, we’ve hit the ground running with a streamlined fulfillment infrastructure that’s built to scale, without compromising our luxury standards.

We’re beyond grateful for his partnership and proudly recommend Manish and Cahoot to any brand seeking a future-ready logistics solution, led by a true visionary.

— Siragusa Luxury Apparel Review collected by and hosted on G2.com.

Nothing the call and guidance provided was exceptional. Review collected by and hosted on G2.com.

The only solution I’ve come across that combines the best of distributed multi-warehouse shipping software with optional outsourced fulfillment services. We can ship from our two warehouses plus we can tap into Cahoot’s network of facilities to power affordable 1-day and 2-day delivery for all our DTC orders. The software just works and has reduced our headcount by TWO in our operations. Support is responsive and knowledgeable, and pretty quick. It’s been a huge help in cutting costs and improving customer satisfaction while working with fewer staff. Highly recommend Review collected by and hosted on G2.com.

They don’t have facilities in China or anywhere in Asia. Software is also primarily for North America operations only. They do ship to all countries and international shipping is easy. It would be cool if they added more global TMS capabilities for freight. Review collected by and hosted on G2.com.

The "peer" characteristic of Cahoot tells me that I'm supporting, and collaborating with, other small businesses across the USA - that's really valuable as opposed to feeding the giant corporations. Review collected by and hosted on G2.com.

The billing process is a bit odd. Wish they would allow a few day between invoicing and payment. Review collected by and hosted on G2.com.

Very responsive and open to accommodations Review collected by and hosted on G2.com.

Very responsive and open to accommodations Review collected by and hosted on G2.com.

We used Cahoot as our fulfillment partner for several months and had a genuinely positive experience. Their platform is well-built, intuitive, and made multi-channel order management much easier for our team. The onboarding process was smooth, and their support team was always quick to assist when needed. Review collected by and hosted on G2.com.

Its really a great platform and service, Works well for ecom sellers. Review collected by and hosted on G2.com.

I value the communication with the cahoot team very much, they are fast and thoughtful in their reply and always willing to help solve an issue. Review collected by and hosted on G2.com.

I do not dislike anything, just know that they can fill your warehouse up fast so be prepared! Review collected by and hosted on G2.com.

What drove me to Cahoot was ability to utilize our own warehouse as a fulfillment center on top of other Cahoot warehouse locations. We have two warehouses in IN and CO. We sell significant product on Amazon as well as our own website. When Amazon announced that they were reopening SFP, I immediately started looking for fulfillment partners that would help make sure I can satisfy the strict SFP guidelines. I quickly found that large 3PL companies have large minimum monthly order quantities (many exceeding 1,000 orders a month). Additionally, many 3PL's didn’t offer SFP capabilities or if they did, they didn’t let you utilize your existing warehouses.

Cahoots’ unique approach allows companies to utilize their own warehouse(s) and combine Cahoot approved warehouses to reach significant shipping coverage and Amazon SFP capabilities. Once setup correctly, the software quickly identifies which warehouses should ship orders based on location, price and inventory availability. What is also very cool is the potential to become part of the Cahoot network as shipping partner.

Once we got all our channels integrated, we find it very nice to ship all our shipments daily using Cahoot software. Additionally, Cahoot has several features that help make sure shipments get to the destination the fastest and economically. Review collected by and hosted on G2.com.

Finding success with Cahoots’ software is directly correlated to the upfront work you put in. Once we took the time to compile a comprehensive file of all our skus, shipping dimensions and inventory by location, we found the ease of integration was much improved.

We found the customer service aspect extremely responsive and helpful which is extremely important because changing our shipping and fulfillment software is a very big undertaking. Review collected by and hosted on G2.com.