--- title: BrokerPRO Reviews meta_title: 'BrokerPRO Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how BrokerPRO works for a business like yours. aggregate_rating: rating_value: 3.3 review_count: 3 scale: '5' date_modified: '2026-06-24' parent_category: name: Distribution url: https://www.g2.com/categories/distribution --- # BrokerPRO Reviews **Vendor:** Infinity Software Solutions **Category:** [Freight Management Software](https://www.g2.com/categories/freight-management) **Average Rating:** 3.3/5.0 **Total Reviews:** 3 ## About BrokerPRO Infinity Software Solutions serves a variety of transportation intermediaries, agents and shippers throughout North America. ISS has been changing the face of Transportation Management Software for nearly 20 years. Over 550 customers and counting have learned how our software products simplify daily workflow, streamline operations and reporting, making their business more profitable and valuable. ## BrokerPRO Pros & Cons **What users like:** - Users find the **carrier selection tools** incredibly useful for efficiently managing and organizing information. (1 reviews) - Users find BrokerPRO's **ease of use** and accessibility greatly beneficial for efficiently managing their booking tasks. (1 reviews) - Users value the **easy integrations** of BrokerPRO, enhancing their ability to manage bookings efficiently and effectively. (1 reviews) - Users find the **efficiency** of BrokerPRO exceptional, simplifying booking tasks and organizing information seamlessly. (1 reviews) - Users find the **search functionality** of BrokerPRO invaluable for efficiently managing and organizing information. (1 reviews) **What users dislike:** - Users experience **slow performance** with BrokerPRO, often due to its web-based nature, impacting overall efficiency. (1 reviews) - Users experience **slowness and lag** with BrokerPRO, often due to its web-based nature affecting performance. (1 reviews) ## BrokerPRO Reviews ### 1. The Best TMS with Slight Lag Issue **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew . | Carrier Sales Rep, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about BrokerPRO?** I find the carrier and advanced search tools incredibly useful, making it easy to manage and organize all the information efficiently. The system's ease of use and accessibility greatly simplify my booking tasks, and it flawlessly integrates with Macropoint. It's the best TMS system I've used so far. **What do you dislike about BrokerPRO?** I find that sometimes BrokerPRO is slow or lags because it is web-based. I would change that aspect to improve performance. **What problems is BrokerPRO solving and how is that benefiting you?** I find BrokerPRO makes managing and organizing my tasks simpler, with carrier information easily accessible, making loading easier and smoother. ### 2. Do you have excess money you need to burn? This may be the product for you **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2022 **What do you like best about BrokerPRO?** They have an excellent sales team who will lead you to believe that this system will meet your needs, and if it doesn't, give them a couple of months to make the necessary changes so it does. Once you sign on and start asking about those functions that were promised as "coming soon". You will find out that those functions dropped to the bottom of their list because they are just not that important. Unless you would like to spend $1000s of dollars on technical support. If you want to spend the money, they will drop their other projects and get right on yours. **What do you dislike about BrokerPRO?** The cost factor associated with all of the downtime we have experienced. Whether it is their servers not performing, unannounced changes that completely alter your SOP, or they don't know why that's happening, but it couldn't possibly be a fault in their system. It must be a user error, despite this being a process used daily for months that suddenly stops working. **Recommendations to others considering BrokerPRO:** As I said throughout my review, they have a very good sales process. But if there is functionality you need that they don't have, be prepared to pay through the nose to get it. Unless their IT department feels like it. But they will just as easily feel like that function is not useful later on and remove it. **What problems is BrokerPRO solving and how is that benefiting you?** BrokerPro has generated more issues than it has resolved. What started out as a very promising product has exponentially gone downhill since we started using it. The system itself has become less useful, the technical support just wants to point fingers at anything but the system, or provide a workaround to band-aid over a problem that they have no intention of fixing. Their customer service really only cares if you are spending money with them. Small companies like ours that can't afford $1000s to keep a system functioning get pushed aside. ### 3. Worth the Investment over Lite Version **Rating:** 5.0/5.0 stars **Reviewed by:** Sam Y. | Singer/ Song Writer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2019 **What do you like best about BrokerPRO?** I had used the Lite version for all of my TMS needs- Load creation, tracking, reporting Etc. The problem was it was attached to my desktop computer- there wasn't an easy way to access it when working from home, which I did a lot. We upgraded to BrokerPro and all of that changed- I was now able to access my loads, create new loads and add carriers all from home and even my phone **What do you dislike about BrokerPRO?** The interface could be a little busy but after "playing with it" I was able to get a handle of how to properly use the program/ **Recommendations to others considering BrokerPRO:** BrokerPro, I feel provides a better experience than other TMS software. I had used McCloed and it was also only on my desktop- leaving my without the tools needed to do after hours work. The feature to access anywhere is enough of a reason to switch. **What problems is BrokerPRO solving and how is that benefiting you?** BrokerPro allowed me the ability to book freight from my phone and while working remotely. I distinctly remember while traveling and a carrier called needing a pick up number. I was able to pull it right up on my phone and provided the info the driver needed to get loaded. ## BrokerPRO Discussions - [What is BrokerPRO used for?](https://www.g2.com/discussions/what-is-brokerpro-used-for) - 1 comment - [View BrokerPRO pricing details and edition comparison](https://www.g2.com/products/brokerpro/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-28+22%3A33%3A24+-0500&secure%5Bsession_id%5D=d399abfe-68cf-4053-98ba-e0d4df48c7ba&secure%5Btoken%5D=f0de28d73f0517e8c47529793d1fc8a78cc2483239a97ad17ca37bd60f330a2a&format=llm_user) ## BrokerPRO Features **Carrier Management** - Carrier Information - Evaluation - Performance **Freight Modes** - Definitions - Pricing - Selection **Customer Management** - Customer Portal - Quotes - Documents ## Top BrokerPRO Alternatives - [Truckstop Load Board](https://www.g2.com/products/truckstop-load-board/reviews) - 4.0/5.0 (407 reviews) - [Descartes MacroPoint](https://www.g2.com/products/descartes-macropoint/reviews) - 4.7/5.0 (855 reviews) - [Descartes Aljex](https://www.g2.com/products/descartes-aljex/reviews) - 4.6/5.0 (425 reviews)