---
title: Broadly Reviews
meta_title: 'Broadly Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 75 reviews by the users' company size, role or industry to
  find out how Broadly works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 75
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---

# Broadly Reviews
**Vendor:** Vendasta  
**Category:** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 75
## About Broadly
Build a strong, lasting online presence and a reputation that helps you stand out in your area. Broadly helps thousands of local businesses attract leads, connect with and serve customers, and automatically request reviews - all from one easy-to-use app. Consistently provide a 5-star customer experience with a custom-built responsive website, automated web chat, streamlined text and email communication, and flexible mobile payment options. Our app connects with the tools you already use and comes with dedicated, ongoing customer support. Broadly makes it easy for customers to find you, work with you, and rave about you. To learn more about the Broadly solution, visit: https://broadly.com/how-it-works



## Broadly Pros & Cons
**What users dislike:**

- Users express frustration over **poor customer support** , making it difficult to receive assistance when needed. (1 reviews)


## Broadly Discussions
  - [How can I track my progress?](https://www.g2.com/discussions/how-can-i-track-my-progress) - 1 comment, 1 upvote
  - [How often should I use Broadly?](https://www.g2.com/discussions/how-often-should-i-use-broadly) - 1 comment, 1 upvote
  - [How do I use Broadly?](https://www.g2.com/discussions/how-do-i-use-broadly) - 1 comment, 1 upvote
  - [How does Broadly work?](https://www.g2.com/discussions/how-does-broadly-work) - 1 comment, 1 upvote
  - [What is SEO and why is it important?](https://www.g2.com/discussions/what-is-seo-and-why-is-it-important) - 1 comment, 1 upvote

- [View Broadly pricing details and edition comparison](https://www.g2.com/products/broadly/reviews?page=5&section=pricing&secure%5Bexpires_at%5D=2026-07-18+01%3A58%3A36+-0500&secure%5Bsession_id%5D=30790530-64bd-49c7-b7c0-b052dd7ad005&secure%5Btoken%5D=d8feaae0879891123a23faab99c44e05597b64cd601cff8368c91f685de39d91&format=llm_user)

## Broadly Features
**Consumer Intelligence**
- Customer Feedback
- Sentiment Analysis

**Reporting**
- Corporate Reporting
- Dashboard

**Media Monitoring**
- Social Networks Monitoring
- Social Media Management

**In-House Management**
- Employee Performance
- Team Workflow

**Generative AI**
- AI Text Generation

**Agentic AI - Online Reputation Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

## Top Broadly Alternatives
  - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (4,037 reviews)
  - [Podium](https://www.g2.com/products/podium/reviews) - 4.5/5.0 (2,025 reviews)
  - [NiceJob](https://www.g2.com/products/nicejob/reviews) - 4.8/5.0 (411 reviews)