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At a Glance
Botpress
Botpress
Star Rating
(460)4.5 out of 5
Market Segments
Small-Business (77.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 4 pricing plans
Botsonic
Botsonic
Star Rating
(104)4.6 out of 5
Market Segments
Small-Business (77.4% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$40.83 3000 No. of Messages Per Month
Browse all 2 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Botpress excels in customization, allowing users to tailor chatbots to meet unique client needs. One user highlighted, "I love how customizable Botpress is, allowing me to handle unique client requests reliably," showcasing its flexibility compared to other platforms.
  • Users say that Botsonic offers a very user-friendly experience, particularly during the setup process. Reviewers appreciated the ease of integration, with one noting, "The setup process was impressively easy, aided by the availability of many tools," which can be a significant advantage for those new to chatbot development.
  • According to verified reviews, Botpress is praised for its intuitive interface, making it accessible for non-technical users. A recent user mentioned, "Using Botpress allows a non-technically trained user to build a chatbot from scratch," which can be a game-changer for small businesses looking to implement chatbots without extensive technical knowledge.
  • Reviewers mention that while Botsonic has a slightly higher star rating, Botpress has a much larger volume of reviews, indicating a broader user base and potentially more reliable feedback. This suggests that Botpress may have a more established presence in the market, which can be reassuring for new users.
  • Users highlight that Botpress provides a comprehensive learning academy, which helps users develop their chatbot skills over time. One user noted, "There is the academy which allows you to learn about how to develop your model into a more sophisticated chatbot," emphasizing the platform's commitment to user education.
  • G2 reviewers indicate that Botsonic's focus on AI capabilities is a strong point, with users appreciating features like training the chatbot with specific data. A user remarked, "The best is that I can make it be trained with only the things I want," which can enhance the chatbot's relevance and effectiveness for businesses.
Pricing
Entry-Level Pricing
Botpress
Pay-as-you-go
Free
Per Month
Browse all 4 pricing plans
Botsonic
Business
$40.83
3000 No. of Messages Per Month
Browse all 2 pricing plans
Free Trial
Botpress
Free Trial is available
Botsonic
Free Trial is available
Ratings
Meets Requirements
8.4
339
8.8
68
Ease of Use
8.4
347
9.2
72
Ease of Setup
8.5
252
9.4
49
Ease of Admin
8.5
202
9.0
47
Quality of Support
8.0
293
8.7
56
Has the product been a good partner in doing business?
8.5
191
8.7
40
Product Direction (% positive)
9.5
346
9.3
69
Features by Category
Conversational MarketingHide 21 FeaturesShow 21 Features
8.0
81
Not enough data
Messenger
8.3
60
Not enough data
8.6
64
Not enough data
7.8
60
Not enough data
8.5
61
Not enough data
Channels
7.8
58
Not enough data
8.8
61
Not enough data
7.0
56
Not enough data
6.6
55
Not enough data
7.7
54
Not enough data
Customers
8.0
57
Not enough data
7.9
56
Not enough data
8.0
57
Not enough data
8.7
57
Not enough data
8.2
53
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
8.5
202
8.8
65
8.2
198
8.7
65
7.6
196
8.1
65
8.1
195
8.3
64
7.8
189
8.3
61
Platform
7.9
194
8.3
64
8.3
201
8.4
64
8.0
198
8.5
63
7.8
193
8.5
60
7.2
189
Feature Not Available
7.9
193
8.0
62
8.2
194
8.5
60
Generative AI
8.3
147
Feature Not Available
8.2
142
Feature Not Available
7.6
153
Not enough data
Generative AI
8.4
133
Not enough data
8.2
130
Not enough data
Agentic AI - Bot Platforms
7.7
8
Not enough data
7.5
8
Not enough data
7.3
8
Not enough data
6.5
8
Not enough data
7.5
8
Not enough data
7.1
8
Not enough data
7.9
8
Not enough data
8.0
136
8.9
18
Generative AI
8.2
102
9.1
11
Self-Service Experience
8.0
117
9.1
13
Feature Not Available
9.0
13
Feature Not Available
8.6
13
7.1
113
9.0
13
7.9
112
9.2
13
Self-Service Platform
7.8
113
8.7
13
8.5
115
8.8
12
8.7
115
9.0
12
8.3
115
8.1
12
Agentic AI - Customer Self-Service
8.2
14
Not enough data
7.7
15
Not enough data
8.0
16
Not enough data
7.7
15
Not enough data
8.0
15
Not enough data
7.8
15
Not enough data
8.5
14
Not enough data
Generative AI InfrastructureHide 14 FeaturesShow 14 Features
8.2
38
Not enough data
Scalability and Performance - Generative AI Infrastructure
8.3
29
Not enough data
8.2
29
Not enough data
8.2
29
Not enough data
Cost and Efficiency - Generative AI Infrastructure
8.0
30
Not enough data
8.2
30
Not enough data
8.5
24
Not enough data
Integration and Extensibility - Generative AI Infrastructure
8.0
29
Not enough data
8.3
28
Not enough data
8.4
29
Not enough data
Security and Compliance - Generative AI Infrastructure
8.3
28
Not enough data
8.2
29
Not enough data
7.8
23
Not enough data
Usability and Support - Generative AI Infrastructure
8.0
28
Not enough data
8.3
28
Not enough data
Large Language Model Operationalization (LLMOps)Hide 15 FeaturesShow 15 Features
7.7
12
Not enough data
Prompt Engineering - Large Language Model Operationalization (LLMOps)
8.8
8
Not enough data
7.7
8
Not enough data
Inference Optimization - Large Language Model Operationalization (LLMOps)
7.3
8
Not enough data
Model Garden - Large Language Model Operationalization (LLMOps)
7.3
8
Not enough data
Custom Training - Large Language Model Operationalization (LLMOps)
6.9
8
Not enough data
Application Development - Large Language Model Operationalization (LLMOps)
6.3
8
Not enough data
Model Deployment - Large Language Model Operationalization (LLMOps)
9.0
8
Not enough data
7.9
8
Not enough data
Guardrails - Large Language Model Operationalization (LLMOps)
8.1
8
Not enough data
6.7
8
Not enough data
Model Monitoring - Large Language Model Operationalization (LLMOps)
Feature Not Available
Not enough data
7.9
8
Not enough data
Security - Large Language Model Operationalization (LLMOps)
Feature Not Available
Not enough data
8.3
8
Not enough data
Gateways & Routers - Large Language Model Operationalization (LLMOps)
8.1
8
Not enough data
7.7
55
Not enough data
Customization - AI Agent Builders
7.9
33
Not enough data
7.5
32
Not enough data
7.6
33
Not enough data
Functionality - AI Agent Builders
7.5
31
Not enough data
8.1
31
Not enough data
7.7
32
Not enough data
7.3
31
Not enough data
Data and Analytics - AI Agent Builders
7.4
33
Not enough data
7.8
33
Not enough data
8.2
33
Not enough data
Integration - AI Agent Builders
8.0
33
Not enough data
7.6
33
Not enough data
7.5
34
Not enough data
7.2
32
Not enough data
Not enough data
Not enough data
Workflow Design & Integration - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Optimization & Analytics - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Compliance Controls - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Botpress
Botpress
Botsonic
Botsonic
Botpress and Botsonic are categorized as Chatbots and Customer Self-Service
Reviews
Reviewers' Company Size
Botpress
Botpress
Small-Business(50 or fewer emp.)
77.7%
Mid-Market(51-1000 emp.)
15.6%
Enterprise(> 1000 emp.)
6.7%
Botsonic
Botsonic
Small-Business(50 or fewer emp.)
77.4%
Mid-Market(51-1000 emp.)
17.9%
Enterprise(> 1000 emp.)
4.8%
Reviewers' Industry
Botpress
Botpress
Information Technology and Services
14.8%
Computer Software
10.1%
Marketing and Advertising
9.8%
Consulting
6.7%
Higher Education
3.6%
Other
54.9%
Botsonic
Botsonic
Computer Software
6.0%
Retail
4.8%
Marketing and Advertising
4.8%
Health, Wellness and Fitness
4.8%
Entertainment
4.8%
Other
75.0%
Alternatives
Botpress
Botpress Alternatives
Drift
Drift
Add Drift
Voiceflow
Voiceflow
Add Voiceflow
Fin by Intercom
Fin by Intercom
Add Fin by Intercom
Tidio
Tidio
Add Tidio
Botsonic
Botsonic Alternatives
Fin by Intercom
Fin by Intercom
Add Fin by Intercom
Tidio
Tidio
Add Tidio
Zendesk for Customer Service
Zendesk for Customer Service
Add Zendesk for Customer Service
Drift
Drift
Add Drift
Discussions
Botpress
Botpress Discussions
Is Botpress open source?
3 Comments
Muhammad Naveed, D.
MD
Ye, Botpress is an open source platform. It helps developers to create and manage chatbots for various applications both on the cloud and localhost studioRead more
How do you use Botpress?
2 Comments
Muhammad Naveed, D.
MD
I use bot press on the cloud platform for designing chatbots it's an amazing tool to develop GUI-based chatbots and integrate with other websites. Read more
Is Botpress good?
2 Comments
KK
Yes Botpress is very good and provides all the required featuresRead more
Botsonic
Botsonic Discussions
Monty the Mongoose crying
Botsonic has no discussions with answers