The practicality in customer service. Through the chatbot, we can improve the relationship with customers. Review collected by and hosted on G2.com.

I have no complaints to consider Review collected by and hosted on G2.com.

Ease of use, being a tool that does not require much development experience, and allowing optimization of development times for almost all use cases Review collected by and hosted on G2.com.

Scalability in specific cases, for projects that need large-scale changes, it is necessary to modify or redo everything from scratch with almost no reuse of previous developments. Review collected by and hosted on G2.com.

Easy to use and learn platform. Various integration options and customization possibilities Review collected by and hosted on G2.com.

Support leaves a little to be desired a bit Review collected by and hosted on G2.com.

For me, the most helpful feature is the self service concept of the site Review collected by and hosted on G2.com.

Sometimes you can't find the solution of a problem without help of Botmaker team Review collected by and hosted on G2.com.

It is quite easy to use the platform, the resources are accessible and meet the company's needs. It facilitates contact with employees and provides them with substantial support. Review collected by and hosted on G2.com.

Due to the high demand for services, the service needs to be quick, but the platform sometimes has some bugs that hinder the service and end up making the work difficult. Review collected by and hosted on G2.com.

The easy design of the page is the best feature to help you develope your work Review collected by and hosted on G2.com.

Maybe a key point to work on is the bot creator, it can be easier. Review collected by and hosted on G2.com.

It is versatile and practical to handle, very dynamic and can meet service needs. Review collected by and hosted on G2.com.

The support is outdated, slow, and often does not resolve issues or teach us how to solve them so we don't have to contact them again. Review collected by and hosted on G2.com.

The interface it´s very easy and friendly to use it. Review collected by and hosted on G2.com.

So far, everything have been excellent, without problems. Review collected by and hosted on G2.com.

The Bot is an excellent channel for communication with the customer, where it has been helping the commercial area to organize communication and sales in one place. We can follow all the service interactions online, thus making management more productive. Review collected by and hosted on G2.com.

Unable to separate by team to facilitate visualization. It seems like the entire commercial team but not by teams. Assisting in the development of the commercial team. Improve the client tab. Review collected by and hosted on G2.com.

The platform's interface is very good, intuitive for users. Review collected by and hosted on G2.com.

The delay in getting a response from support, but they always present us with a solution. Review collected by and hosted on G2.com.