--- title: Botmaker Reviews meta_title: 'Botmaker Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 289 reviews by the users' company size, role or industry to find out how Botmaker works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 289 scale: '5' date_modified: '2026-06-29' parent_category: name: Conversational Intelligence url: https://www.g2.com/categories/conversational-intelligence --- # Botmaker Reviews **Vendor:** Botmaker **Category:** [Chatbots Software](https://www.g2.com/categories/chatbots) **Average Rating:** 4.5/5.0 **Total Reviews:** 289 ## About Botmaker Botmaker is an advanced conversational platform that allows you to give smart and fast answers to your customers in all digital channels. With Botmaker you can build digital experiences with hybrid IA and human agents. Grow your business with automated solutions for chat commerce, customer service, and help desk operations. Through artificial intelligence and machine learning, the platform allows you to understand and anticipate your customers' needs and requests. With over 9 years in the market, we are present in Brazil, Argentina, Colombia, Mexico, the US and more than 40 countries. We are WhatsApp Solution Provider, Meta Business Partner, Google Partner, TikTok Partner and Apple Messaging Service Provider. Are you ready to take your customer service to the next level? 🚀 ## Botmaker Pros & Cons **What users like:** - Users value the **ease of use** of Botmaker, making it accessible and intuitive for everyone to utilize effectively. (9 reviews) - Users appreciate the **easy-to-use interface** of Botmaker, enhancing practicality and integration for their workflows. (5 reviews) - Users value the **easy integrations** of Botmaker, enabling seamless connections with multiple platforms and enhancing usability. (3 reviews) - Users value the **ease of use** of Botmaker, facilitating work development and optimizing efficiency across various use cases. (3 reviews) - Users love the **seamless integrations** with WhatsApp and other platforms, enhancing communication and usability. (3 reviews) - Simple (3 reviews) - User Interface (3 reviews) - Customization (2 reviews) - Helpful (2 reviews) - Useful (2 reviews) **What users dislike:** - Users often find **poor customer support** , struggling to resolve issues without additional assistance from the Botmaker team. (4 reviews) - Users face **integration issues** with spreadsheets and experience discomfort with the lack of communication on platform changes. (2 reviews) - Users find the **limited customization** of Botmaker frustrating, hindering their ability to tailor reports and interface settings. (2 reviews) - Users criticize the **poor reporting** features in Botmaker, highlighting limitations and lack of transparency in updates. (2 reviews) - Users find the **interface cumbersome** and desire improvement for better navigation and customization options. (2 reviews) - Chat Functionality Issues (1 reviews) - Chat Management (1 reviews) - Connectivity Issues (1 reviews) - Delays (1 reviews) - Development Challenges (1 reviews) ## Botmaker Reviews ### 1. A very user-friendly platform **Rating:** 5.0/5.0 stars **Reviewed by:** Marco Raziel B. | Desarrollador, Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2022 **What do you like best about Botmaker?** be able to assign roles to different agents **What do you dislike about Botmaker?** many times the attention is a bit slow **Recommendations to others considering Botmaker:** Follow all the recommendations from the training sessions **What problems is Botmaker solving and how is that benefiting you?** the integration of my various platforms in one place ### 2. It is a platform that offers many possibilities. With very good service. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2021 **What do you like best about Botmaker?** It is intuitive. It adapts very well to our needs. It allows expanding what one seeks beyond what we expected. And the price is very reasonable considering what is offered. **What do you dislike about Botmaker?** Perhaps the manuals offered for setting up the page could be a bit better. They are not bad, but it's hard to understand some steps and other times there are details that are not mentioned. **What problems is Botmaker solving and how is that benefiting you?** We needed a WhatsApp support platform that is multi-agent and easy to use. The biggest benefit or added value is the bot. It solves many problems of manual data entry. ### 3. Botmaker its one of the best Conversational Bot tools out there. NoCode 100% **Rating:** 5.0/5.0 stars **Reviewed by:** Sasha C. | Marketing & Financial Director, Enterprise (> 1000 emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Botmaker?** It's pretty intuitive to use. We can connect to multiple Apps, not only WhatsApp or Messenger. But Google Business, Telegram, Teams. The bot building itself is accessible if you know the basics of programming, for me, it's a 100% NoCode tool. **What do you dislike about Botmaker?** Native integration with other apps like Google Sheets is lacking, like Airtable or even Zapier to have more advanced automation tools. Also, the reporting dashboard has many opportunities, but you can contact your KAM, and you can have access to the needed data quickly. **What problems is Botmaker solving and how is that benefiting you?** I'm creating a tool to directly interact with low income store owners and increase Key metrics for the organization through WhatsApp ### 4. Easy to set up **Rating:** 4.5/5.0 stars **Reviewed by:** Lucas F. | coordinador, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2021 **What do you like best about Botmaker?** The dynamics of the Bot, the response, and the training sessions **What do you dislike about Botmaker?** The response to complaints is slow and can only be done via WhatsApp, and if WhatsApp isn't working, we don't know what's happening. **What problems is Botmaker solving and how is that benefiting you?** The problems of contacting the clients were resolved thanks to the platform. ### 5. Very good service to centralize WhatsApp for multiple users with a single number. **Rating:** 4.0/5.0 stars **Reviewed by:** Gonzalo C. | Responsable Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2022 **What do you like best about Botmaker?** The simple user interface, ease of use. **What do you dislike about Botmaker?** The programming of the bot is complex, sometimes it doesn't work. **Recommendations to others considering Botmaker:** If you are looking to unify a WhatsApp number for multiple users, this is the one. **What problems is Botmaker solving and how is that benefiting you?** Using a single WhatsApp number for multiple users. ### 6. Excellent tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** April 13, 2022 **What do you like best about Botmaker?** Very simple and intuitive to configure the bot, as well as to add the channels. **What do you dislike about Botmaker?** Some details about the billing method are not entirely clear. **What problems is Botmaker solving and how is that benefiting you?** Botmaker helped us improve the Customer Service Center's attention ### 7. Quite good **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2022 **What do you like best about Botmaker?** It works well and the support responds fairly quickly, it has several features. **What do you dislike about Botmaker?** Could I have more statistical reports or at least a bit clearer ones, and the menu to create intents perhaps a bit more dynamic. **What problems is Botmaker solving and how is that benefiting you?** we are receiving the WhatsApp and Instagram messages to improve the ecommerce ### 8. Experience with Botmaker **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2021 **What do you like best about Botmaker?** They are constantly evolving on the platform and it is perceived as one of the latest tools on the market. Flows are easily created and the platform is very intuitive. **What do you dislike about Botmaker?** There is not a wide learning library on the platform (or sometimes it is complicated to find), it would be good to work more on it to make the most of the license; and there are opportunities in the reports, as they require extra processing. **What problems is Botmaker solving and how is that benefiting you?** Generate smooth interactions with good experience indicators. ### 9. Excellent platform to build bots **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 29, 2021 **What do you like best about Botmaker?** With Botmaker you can create easy bots that meet all the requirements of users or clients. It integrates with WhatsApp, Telegram, and others to provide us with an incredible experience and thus reach our clients through different channels. **What do you dislike about Botmaker?** Sometimes support takes a little while to respond **Recommendations to others considering Botmaker:** If what you want is to automate processes in your business, Botmaker is for you. **What problems is Botmaker solving and how is that benefiting you?** With bot maker, build a bot for the sale of goods and services, which allows us to automate the entire process, including shipping logistics. ### 10. Very good **Rating:** 4.5/5.0 stars **Reviewed by:** JosĂ© G. | Analista de logĂ­stica, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2021 **What do you like best about Botmaker?** Very good support attention and a user-friendly interface for the development of someone with little programming knowledge. **What do you dislike about Botmaker?** I would like to have more templates of Bots made so I can gather tips that might improve my bot. **What problems is Botmaker solving and how is that benefiting you?** Internal communication and data disclosure ### 11. Lack of documentation **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2021 **What do you like best about Botmaker?** The design of intentions is very good, the flow manager allows directing different processes in a simple way and adding variants to the triggers is easy. **What do you dislike about Botmaker?** The documentation is scarce, working with special scenarios is very complicated, and the approval of multimedia templates becomes a tedious process as it depends on the botmaker team. **What problems is Botmaker solving and how is that benefiting you?** Attention to customers coming from lead forms and landing pages of the website, initial customer self-profiling, and information gathering for our processes. ### 12. It has been a good experience, however, I feel that there are things to improve. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2021 **What do you like best about Botmaker?** The bot configuration is very simple. **What do you dislike about Botmaker?** The billing module of the account has opportunities for improvement, as it does not allow viewing the account conditions or downloading the invoice. **Recommendations to others considering Botmaker:** Analyze the number of active clients to see if the implementation is worthwhile. And verify very well how to keep the customer database with the information that has been requested. **What problems is Botmaker solving and how is that benefiting you?** The automation of service. We have improved our service times. ### 13. Experience with Botmaker **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2021 **What do you like best about Botmaker?** What I like the most is that they have support through the website and through WhatsApp. **What do you dislike about Botmaker?** Support emails are not answered (even though they tell you they will respond in 24 hours), that's why I always go through WhatsApp. **What problems is Botmaker solving and how is that benefiting you?** I have implemented all kinds of automations with Botmaker. It interacts perfectly with our transactional system and it's also very easy to use its API to consume web services. ### 14. good **Rating:** 5.0/5.0 stars **Reviewed by:** Reynaldo V. | Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2021 **What do you like best about Botmaker?** Correct answer to the questions formulated **What do you dislike about Botmaker?** From the service of Botmaker, nothing dislikes me. **Recommendations to others considering Botmaker:** Good administrative tool, the multichannel chatbot is very functional, and the integration of external APIs is done quickly. **What problems is Botmaker solving and how is that benefiting you?** Quick solution to the reported problems. ### 15. Good price for when you have more than 10 agents, and great platform **Rating:** 5.0/5.0 stars **Reviewed by:** Felipe H. | Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2021 **What do you like best about Botmaker?** The price is good and it has many features. **What do you dislike about Botmaker?** It lacks more options to be able to generate reports within the platform. **What problems is Botmaker solving and how is that benefiting you?** To be able to sell the service and make a good margin. ### 16. Great tool for creating Whatsapp bot **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Botmaker?** The tool is very flexible, it has a lot of options. You can create complex workflows, and it has the option to add Node js code, the possibilities of customization are great. **What do you dislike about Botmaker?** It hasn't had a flow editor, you need to create your flow in a separate tool and then create the triggers and actions in the tool. There is no graphic view of the flow in the tool. If you are a developer, it will be easy to learn, if not it could be a bit complicated. **What problems is Botmaker solving and how is that benefiting you?** It is great to answer repetitive questions and also to answer manual questions with several Agents. ### 17. Super good, because it allows me to resolve queries or requirements in an orderly and fast way. **Rating:** 5.0/5.0 stars **Reviewed by:** Vania F. | Service coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Botmaker?** What I like the most is that it allows different counselors to serve different parents. **What do you dislike about Botmaker?** That sometimes it may take a while for the conversation to arrive. **Recommendations to others considering Botmaker:** Use the tool because it is very useful and effective in customer service management **What problems is Botmaker solving and how is that benefiting you?** It allows quick attention. It allows simultaneous attention. It is also very useful for differentiating business units. It also has templates that are very useful. ### 18. The best bot tool for WhatsApp, Facebook and Instagram **Rating:** 4.5/5.0 stars **Reviewed by:** Fernando S. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2021 **What do you like best about Botmaker?** Very easy to configure and has a great support team. **What do you dislike about Botmaker?** Some instructions and guides have ambiguity **What problems is Botmaker solving and how is that benefiting you?** Answer FAQ very fast via social media ### 19. Botmaker is the best tool that I've used until now refering to chat and chatbot. **Rating:** 4.5/5.0 stars **Reviewed by:** Diego C. | Analista de suporte tĂ©cnico, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Botmaker?** The support that I have and the variety of options to create intentions and answers. **What do you dislike about Botmaker?** Sometimes, the platform suffers instability **What problems is Botmaker solving and how is that benefiting you?** I'm solving problems related to customers who sometimes came into contact with the wrong channel, or customers who had simple doubts and now do not need to wait until an attendant is assigned, managing to resolve these doubts through artificial intelligence. ### 20. The platform is really nice and intuitive in many for beginners. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2021 **What do you like best about Botmaker?** It's easy to use once you check tutorials. **What do you dislike about Botmaker?** For some specific questions, Botmaker's s Team share informative material as an answer when I have checked. I expect more time and dedication in my inquiries. **Recommendations to others considering Botmaker:** Improve customer attention on WhatsApp. **What problems is Botmaker solving and how is that benefiting you?** Automate customer attention through WhatsApp. ### 21. Today the bot answers half of the inquiries we receive and the technical support is very good. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2021 **What do you like best about Botmaker?** It is easy to use, has a lot of information available, and is easily accessible. **What do you dislike about Botmaker?** Programming is not included in the start-up and it has cost us to program it. We still haven't been able to make the most of it. **What problems is Botmaker solving and how is that benefiting you?** Currently, respond to half of the inquiries we receive, freeing up staff for other tasks. ### 22. Very good tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2021 **What do you like best about Botmaker?** Simplicity, Speed, Customer Service **What do you dislike about Botmaker?** Difficulty of configuration. Good online manuals but not so easy to implement **What problems is Botmaker solving and how is that benefiting you?** Customer service. Technical support. ### 23. Experience with Botmaker **Rating:** 5.0/5.0 stars **Reviewed by:** Martin P. | S, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2021 **What do you like best about Botmaker?** Ease of bot training and versatility of its operation **What do you dislike about Botmaker?** For now, I find nothing to improve. **What problems is Botmaker solving and how is that benefiting you?** We managed to reduce the number of people visiting our offices. ### 24. Good platform, excelent support. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Botmaker?** The platform is quite versatile for your answering platform and automation. The API and code execution options are OK to expand your bot capabilities. Alongside that, the documentation is clean, and the support is always ready and well equipped to help everybody along the way. **What do you dislike about Botmaker?** The UI could be even more intuitive, but I see they are actively working on that. Also, there could be more freedom to integrate with other software and services. **Recommendations to others considering Botmaker:** It's a "software as a service". You may feel hostage to it, but it's a good solution. **What problems is Botmaker solving and how is that benefiting you?** Botmaker made it possible to establish chat automation here. Changing bot speech, intentions, and text recognition is a breeze. ### 25. Good service, good options **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Program Development | Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2022 **What do you like best about Botmaker?** Intent management, integration with external APIs **What do you dislike about Botmaker?** Documentation describes things that don't always work **Recommendations to others considering Botmaker:** Good bots **What problems is Botmaker solving and how is that benefiting you?** WhatsApp bot ### 26. Nice app **Rating:** 5.0/5.0 stars **Reviewed by:** Leonardo F. | IT Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Botmaker?** It's really easy to configure and enhance functionality **What do you dislike about Botmaker?** UX and whatsapp limited funcionalities, the guide sometimes is not complete **Recommendations to others considering Botmaker:** It's really easy to configure and you won't regreat ir **What problems is Botmaker solving and how is that benefiting you?** Optimize team's time and efforts ### 27. Dynamic and easy-to-use tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2021 **What do you like best about Botmaker?** attend to several clients simultaneously. **What do you dislike about Botmaker?** not being able to delete messages after sending. **What problems is Botmaker solving and how is that benefiting you?** I meet customer demand remotely without needing to attend in person. ### 28. Great tool **Rating:** 5.0/5.0 stars **Reviewed by:** Skandia C. | P, Enterprise (> 1000 emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Botmaker?** The versatility it offers and the ability to connect multiple channels **What do you dislike about Botmaker?** The tools it offers for testing I believe present room for improvement. **What problems is Botmaker solving and how is that benefiting you?** Unify my chat channels on a single platform ### 29. a 360 platform that allows for a complete channel for visitor attention and conversion **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2021 **What do you like best about Botmaker?** - bot recommendations, templates, AI **What do you dislike about Botmaker?** The option to download reports is somewhat limited. **What problems is Botmaker solving and how is that benefiting you?** optimization of operation times ### 30. Botmaker is the best platform to make bots **Rating:** 5.0/5.0 stars **Reviewed by:** Alejandro A. | Desarrollador de software, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2021 **What do you like best about Botmaker?** The web pages and the interface. The constant help **What do you dislike about Botmaker?** The constant changes and the limits of making own code **What problems is Botmaker solving and how is that benefiting you?** We make a great chatbot ### 31. Botmaker Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2021 **What do you like best about Botmaker?** Easy to understand to design by yourself **What do you dislike about Botmaker?** Lack of speed when you need tech support **Recommendations to others considering Botmaker:** Suitable for chatbots, but if you need things like Menus that force the client to start the chat bot maker is not for you **What problems is Botmaker solving and how is that benefiting you?** In our business it helps to divide the clients to the proper agent to contact them and offer the best service for them ### 32. Excellent Partners, they will open new doors for your company **Rating:** 5.0/5.0 stars **Reviewed by:** AgustĂ­n R. | Business Development Manager , Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2021 **What do you like best about Botmaker?** Understanding of your business and value proposition based on that. Natural language processing can create opportunities you don´t event know. **What do you dislike about Botmaker?** I´d like to know more their complete offering instead of a consulting sales, but at the end, it worked better **What problems is Botmaker solving and how is that benefiting you?** Understanding parents behaviour approaching to school and be able to make more fluid traffic ### 33. Botmaker **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2021 **What do you like best about Botmaker?** Automatic and easy-to-read responses **What do you dislike about Botmaker?** There aren't many ways to automate the responses and the bot deactivates very easily. **Recommendations to others considering Botmaker:** Quick solutions **What problems is Botmaker solving and how is that benefiting you?** Problem resolutions and facilitation of solutions ### 34. Very comprehensive product with constant renewal. **Rating:** 4.5/5.0 stars **Reviewed by:** Christian Hernan S. | Developer, Enterprise (> 1000 emp.) **Reviewed Date:** July 07, 2021 **What do you like best about Botmaker?** -It is a very comprehensive platform, with few limitations and a lot of potential. -Ease in creating conversational flows -Constantly adding features **What do you dislike about Botmaker?** -Sometimes some improvements that are implemented end up having some errors or appear not to be 100% tested. **What problems is Botmaker solving and how is that benefiting you?** We improve communication and automate many processes within the company. ### 35. Excellent support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2021 **What do you like best about Botmaker?** The support from Botmaker is great, the entire team is dedicated and always responds almost instantly. **What do you dislike about Botmaker?** Without criticism, so far Botmaker is meeting all the needs. **What problems is Botmaker solving and how is that benefiting you?** Creation of custom flow ### 36. Very good! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2021 **What do you like best about Botmaker?** It is very good because it is possible to respond to people quickly in an easy and practical way. **What do you dislike about Botmaker?** Some features that are coming soon. **Recommendations to others considering Botmaker:** It's worth it. **What problems is Botmaker solving and how is that benefiting you?** All the problems we have on the platform are resolved quickly. ### 37. Botmaker has many functions that help a lot in use, but sometimes it fails. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Furniture | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Botmaker?** Of the great options of variables and multiple messages. **What do you dislike about Botmaker?** Of the errors that occur when we need the tool the most. **Recommendations to others considering Botmaker:** Configure with the implementation team the bot options. **What problems is Botmaker solving and how is that benefiting you?** Of service. The quality and efficiency of the service have improved a lot. ### 38. Great partner **Rating:** 5.0/5.0 stars **Reviewed by:** Marina S. | People Experience Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 12, 2021 **What do you like best about Botmaker?** Easy for use. User centric platform. Scalable. **What do you dislike about Botmaker?** Minor custom developments needed. Minor UI fixes for better use. **What problems is Botmaker solving and how is that benefiting you?** Automation of several flows, scalable conversations with all the company. ### 39. Easy to use, very flexible, and with online support available to resolve any questions or inquiries. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Enterprise (> 1000 emp.) **Reviewed Date:** September 13, 2021 **What do you like best about Botmaker?** The response flexibility that the bot allows **What do you dislike about Botmaker?** I think it would need a section like "library" with important content such as configuration manuals. **What problems is Botmaker solving and how is that benefiting you?** HR FAQs ## Botmaker Discussions - [how do they manage changes and new intentions within the organization](https://www.g2.com/discussions/como-administran-los-cambios-y-las-nuevas-intenciones-dentro-de-la-organizacion) - 2 comments, 3 upvotes - [Is there any integration with Hubspot CRM? Or something done besides the actions of the intention?](https://www.g2.com/discussions/existe-alguna-integracion-con-el-hubspot-crm-o-algo-hecho-ademas-de-las-acciones-de-la-intension) - 1 comment, 2 upvotes - [View Botmaker pricing details and edition comparison](https://www.g2.com/products/botmaker/reviews?page=6§ion=pricing&secure%5Bexpires_at%5D=2026-06-29+23%3A04%3A33+-0500&secure%5Bsession_id%5D=70ffd159-1379-4f0b-8408-17824067e58d&secure%5Btoken%5D=3e321013974a2042ce0aafad6bcdb73dd0177ebc8130950613ea006376c50f29&format=llm_user) ## Botmaker Features **Responses** - Customization - Control - Route To Human - Menu bars - Drip sequences **Platform** - Live chat - Integrations - Branding - Analytics - A/B testing - Role-based access - Collection of information **Generative AI** - AI Text Generation - AI Text Summarization ## Top Botmaker Alternatives - [Tidio](https://www.g2.com/products/tidio/reviews) - 4.6/5.0 (1,842 reviews) - [Fin](https://www.g2.com/products/fin/reviews) - 4.5/5.0 (3,706 reviews) - [FreshChat](https://www.g2.com/products/freshworks-freshchat/reviews) - 4.4/5.0 (468 reviews)