I love using the Botmaker system! It's amazing how it facilitates communication with my friends, family, and colleagues. I can send instant messages, photos, and even make video calls with quality. It's an indispensable tool in my daily life! Review collected by and hosted on G2.com.

The conversations that go from one person to another, some integration bugs that are quite difficult to find the error because there is no log or anything like that, queues of consultants who do not receive Review collected by and hosted on G2.com.

The functionality it has to control, measure interactions in real time, and provide support solutions for users is more educational compared to other providers. Review collected by and hosted on G2.com.

I don't like that on the dashboard I can't see the data by hour range, I would like to not only see the results but also how it works throughout the 24 hours of the day. Review collected by and hosted on G2.com.

I like how easy is to use it. It has different tools to make sure you can keep the agents, chats, parametres, everything in order. I only used it for 2 months, but with a 1 hour talk with the support team, I learnt eveything I needed. Review collected by and hosted on G2.com.

I think probably the wording they use. Some terms are not so user friendly and it makes difficult to make sure we are all talking about the same. Also, maybe they could improve the categories in the lateral menu. Also, I would improve the statics tool. Review collected by and hosted on G2.com.

I like the ease of attending to multiple clients at the same time. The platform is quite dynamic and has several options for automating processes carried out in the company. Review collected by and hosted on G2.com.

The difficulty in creating new templates. I believe that the creation of the template could be free for the administrators. Furthermore, it would be interesting to have the option to edit templates with ease. Review collected by and hosted on G2.com.

I like how easy it is to use, the number of features it has. The new version seems less intuitive and more complex than the previous one. Review collected by and hosted on G2.com.

The logs are not clear, and they do not load correctly. Review collected by and hosted on G2.com.

The chatbot and assistant for the people Review collected by and hosted on G2.com.

The chats section needs more adjustments and accessibility Review collected by and hosted on G2.com.

The Code section makes it great to customize and connect your Bot with your current integrations easily.

You can connect to multiple social media in just a few clicks. Review collected by and hosted on G2.com.

Sometimes it isn't easy to find some advanced functions to customize the Bot. However, they're making changes in this area, changing the GUI and adding search capabilities. Review collected by and hosted on G2.com.

The practicality of the platform and its simplicity. Everything is very easy to use, this ease helps in handling the services. Another interesting thing is that many things are suggestive, making it easy to assume the functionality. Review collected by and hosted on G2.com.

At certain times, apparently, some irreversible communication failures occur. It would be like trying to send a message where the error occurred, but there is no option to "forward" the message. Review collected by and hosted on G2.com.

Everything except for un or two things.. Review collected by and hosted on G2.com.

In the funnel doesn´t pick all data. And improve the use of cache on chrome Review collected by and hosted on G2.com.

Available resources and constant updates with more news. Review collected by and hosted on G2.com.

Sometimes the support takes a while to provide the first service. Review collected by and hosted on G2.com.