--- title: Booxi Reviews meta\_title: 'Booxi Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 18 reviews by the users' company size, role or industry to find out how Booxi works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 18 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- ### Booxi Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend the **user-friendly booking management** of Booxi, enhancing both customer experience and staff efficiency. [(1 mentions)](https://www.g2.com/products/booxi/reviews?filters%5Bsentiment_snippet%5D=1210299&qs=pros-and-cons#reviews) Users commend the **excellent customer support** from Booxi, finding it consistently helpful and responsive. [(1 mentions)](https://www.g2.com/products/booxi/reviews?filters%5Bsentiment_snippet%5D=1210482&qs=pros-and-cons#reviews) Users find Booxi to be an **easy-to-use tool** , enhancing both customer booking and staff efficiency seamlessly. [(1 mentions)](https://www.g2.com/products/booxi/reviews?filters%5Bsentiment_snippet%5D=1210419&qs=pros-and-cons#reviews) Users love the **easy scheduling** features of Booxi, enhancing customer interactions and improving sales effortlessly. [(1 mentions)](https://www.g2.com/products/booxi/reviews?filters%5Bsentiment_snippet%5D=1210356&qs=pros-and-cons#reviews) Users value the **sales optimization** achieved with Booxi, enhancing both customer experience and staff efficiency. [(1 mentions)](https://www.g2.com/products/booxi/reviews?filters%5Bsentiment_snippet%5D=1210392&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Booxi ##### 1. Booking Management Users commend the **user-friendly booking management** of Booxi, enhancing both customer experience and staff efficiency. [ See 1 mentions ](https://www.g2.com/products/booxi/reviews?filters%5Bsentiment_snippet%5D=1210299&qs=pros-and-cons#reviews) See Related User Reviews ![Margaux P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Margaux P.") MP Margaux P. Enterprise (\> 1000 emp.) 5.0/5 "Great company with a great product" What do you like about Booxi? Very user friendly tool to use for booking appointment on many platform for customers and also very easy to use by the staff of the brand. Easy to imp ##### 2. Customer Support Users commend the **excellent customer support** from Booxi, finding it consistently helpful and responsive. [ See 1 mentions ](https://www.g2.com/products/booxi/reviews?filters%5Bsentiment_snippet%5D=1210482&qs=pros-and-cons#reviews) See Related User Reviews ![Margaux P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Margaux P.") MP Margaux P. Enterprise (\> 1000 emp.) 5.0/5 "Great company with a great product" What do you like about Booxi? Very user friendly tool to use for booking appointment on many platform for customers and also very easy to use by the staff of the brand. Easy to imp ##### 3. Ease of Use Users find Booxi to be an **easy-to-use tool** , enhancing both customer booking and staff efficiency seamlessly. [ See 1 mentions ](https://www.g2.com/products/booxi/reviews?filters%5Bsentiment_snippet%5D=1210419&qs=pros-and-cons#reviews) See Related User Reviews ![Margaux P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Margaux P.") MP Margaux P. Enterprise (\> 1000 emp.) 5.0/5 "Great company with a great product" What do you like about Booxi? Very user friendly tool to use for booking appointment on many platform for customers and also very easy to use by the staff of the brand. Easy to imp ##### 4. Easy Scheduling Users love the **easy scheduling** features of Booxi, enhancing customer interactions and improving sales effortlessly. [ See 1 mentions ](https://www.g2.com/products/booxi/reviews?filters%5Bsentiment_snippet%5D=1210356&qs=pros-and-cons#reviews) See Related User Reviews ![Margaux P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Margaux P.") MP Margaux P. Enterprise (\> 1000 emp.) 5.0/5 "Great company with a great product" What do you like about Booxi? Very user friendly tool to use for booking appointment on many platform for customers and also very easy to use by the staff of the brand. Easy to imp ##### 5. Sales Optimization Users value the **sales optimization** achieved with Booxi, enhancing both customer experience and staff efficiency. [ See 1 mentions ](https://www.g2.com/products/booxi/reviews?filters%5Bsentiment_snippet%5D=1210392&qs=pros-and-cons#reviews) See Related User Reviews ![Margaux P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Margaux P.") MP Margaux P. Enterprise (\> 1000 emp.) 5.0/5 "Great company with a great product" What do you like about Booxi? Very user friendly tool to use for booking appointment on many platform for customers and also very easy to use by the staff of the brand. Easy to imp ## Top-Rated Alternatives [ ![Calendly](https://images.g2crowd.com/uploads/product/hd_favicon/343c035a7260980d39f06b595d89f2cb/calendly.svg "Calendly") Calendly 4.7/5(2,646) ](https://www.g2.com/products/calendly/reviews) [ ![YouCanBookMe](https://images.g2crowd.com/uploads/product/hd_favicon/1b9a3be639f6045ddafcdfd219e9b7b1/youcanbookme.svg "YouCanBookMe") YouCanBookMe 4.7/5(1,934) ](https://www.g2.com/products/youcanbookme/reviews) [ ![Mindbody](https://images.g2crowd.com/uploads/product/hd_favicon/6a4971e1d5e3255b5b8df7455984ae75/mindbody.svg "Mindbody") Mindbody 3.7/5(524) ](https://www.g2.com/products/mindbody/reviews) [ View All Alternatives ](https://www.g2.com/products/booxi/competitors/alternatives) ![Margaux P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Margaux P.") MP Margaux P. Senior Product Marketing Manager Enterprise (\> 1000 emp.) 10/1/2024 "Great company with a great product" 5/5 What do you like best about Booxi? Very user friendly tool to use for booking appointment on many platform for customers and also very easy to use by the staff of the brand. Easy to implement for a great impact on the sales and more globally on the in-store experience. Special word for the great customer support always very helpful. Review collected by and hosted on G2.com. What do you dislike about Booxi? Nothing I'm very happy with the solution. Review collected by and hosted on G2.com. What problems is Booxi solving and how is that benefiting you? they help me increase the drive to store and follow the performance of my omnichannel strategy. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic LK LUCIE K. Enterprise (\> 1000 emp.) 3/9/2023 "Easy to use / intuitive" 5/5 What do you like best about Booxi? Easy to set up and use. The Booxi interface is modern and well-designed. The Booxi team is always available, which is a real added value. We are always well supported from the launch to its implementation and even afterwards for any follow-up questions. Review collected by and hosted on G2.com. What do you dislike about Booxi? The connector to Service Cloud is still missing, which is a shame. Just a little more patience. Review collected by and hosted on G2.com. What problems is Booxi solving and how is that benefiting you? The BI implementation took some time, but Booxi did what was necessary to help us, which is very useful for the KPIs. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated SC Stefanie C. Owner Small-Business (50 or fewer emp.) 2/1/2023 "Excellent Customer Service" 5/5 What do you like best about Booxi? Unlike many other companies, I can chat with an actual person using their chat feature. We can integrate booxi into our lightspeed account for smooth transactions and accounting. Booxi is an easy reservation system for customers to navigate with a texting feature. Review collected by and hosted on G2.com. What do you dislike about Booxi? There are a few things I would like to personalize more with my business, but I can work within the constraints. Review collected by and hosted on G2.com. What problems is Booxi solving and how is that benefiting you? Takes away the labour involved with booking reservations on the phone. Easy for customers to use and for us to work within. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic SR Sébastien R. Enterprise (\> 1000 emp.) 3/8/2023 "Efficient with 1to1 appointments for our different use cases" 4/5 What do you like best about Booxi? The 1to1 appointment feature is used in over 300 store internationally on a regular basis for our workshop needs, or for the purchase of second-hand products. (Buyback) Review collected by and hosted on G2.com. What do you dislike about Booxi? The rental feature is not yet optimal, especially with stock management Review collected by and hosted on G2.com. What problems is Booxi solving and how is that benefiting you? Streamline the customer journey and facilitate the organisation and efficiency of our in-store staff Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic TN Thomas N. Small-Business (50 or fewer emp.) 3/3/2023 "Really good solution !" 5/5 What do you like best about Booxi? Easy to put in place and it's simple it just works ! Review collected by and hosted on G2.com. What do you dislike about Booxi? There is no downside for me to not use booxi for appointment feature. Review collected by and hosted on G2.com. What problems is Booxi solving and how is that benefiting you? Easy tool to propose appointment feature Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic AB Anna B. Enterprise (\> 1000 emp.) 3/14/2023 "Easy solution to secure timeslot occupancy" 4/5 What do you like best about Booxi? Very userfriendly interface, integrated videoconference solution. Review collected by and hosted on G2.com. What do you dislike about Booxi? No full autonomous during setup, no easy data intergration for BI purpose Review collected by and hosted on G2.com. What problems is Booxi solving and how is that benefiting you? Online Booking Calendar management Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Enterprise (\> 1000 emp.) 4/4/2023 Business partner of the seller or seller's competitor, not included in G2 scores. "Booxi is really user friendly tool, easy to use for customers and also for staff." 4.5/5 What do you like best about Booxi? Booxi is a user-friendly tool, easy to use for customers and staff. Booxi Team is really professional and always available to support. Review collected by and hosted on G2.com. What do you dislike about Booxi? The first training was not adapted to our users, but after reworking the format, it is now fitted. Review collected by and hosted on G2.com. What problems is Booxi solving and how is that benefiting you? Simplification of appointment booking Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Malik B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Malik B.") MB Malik B. application manager Enterprise (\> 1000 emp.) 11/30/2022 "BOOXI has thought of everything!!!! Efficient and intuitive" 5/5 What do you like best about Booxi? Booxi is a comprehensive tool with simplified appointment scheduling. Staff interface is easy to configure and intuitive. Review collected by and hosted on G2.com. What do you dislike about Booxi? The rental management option would benefit from being improved. Review collected by and hosted on G2.com. What problems is Booxi solving and how is that benefiting you? Booxi integrates easily with our internal tools and allows all stores to better assist customers in the workshop. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Enterprise (\> 1000 emp.) 11/29/2022 "Booxi helped us to improve our customer experience" 5/5 What do you like best about Booxi? - Great adoption from our associates - Easy to use booking widget + easy to install on our website - Great support from their team and getting their feedback on our experiential strategy Review collected by and hosted on G2.com. What do you dislike about Booxi? - The customization could be better - Holiday scheduling (but I know they're working on it) Review collected by and hosted on G2.com. What problems is Booxi solving and how is that benefiting you? Improving the omnichannel experience of our customers and helping us bring our existing customers back for repeat purchases. We see an increase in basket size and conversion following an appointment. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Mid-Market (51-1000 emp.) 11/22/2022 "Booxi, A quick and simple integration" 4.5/5 What do you like best about Booxi? Booxi was easy to integrate into our website. Additionally, the contact is made very quickly and courteously. Review collected by and hosted on G2.com. What do you dislike about Booxi? You must be careful when removing a service, as it may remain available because we need to remove it in two places. Review collected by and hosted on G2.com. What problems is Booxi solving and how is that benefiting you? Booxi allows our clients to book directly online, and the SMS tool enables us to communicate quickly with customers without having to spend time on the phone. Review collected by and hosted on G2.com. 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