# Smily (ex BookingSync) Reviews **Vendor:** Smily, formerly BookingSync **Category:** [Vacation Rental Software](https://www.g2.com/categories/vacation-rental) **Average Rating:** 4.2/5.0 **Total Reviews:** 10 ## About Smily (ex BookingSync) Smily empowers vacation rental managers to increase their revenue by 40%. We provide a single interface that allows you to advertise your properties on more than 1,000 websites, including major platforms like Airbnb, Booking.com, and Expedia. Our comprehensive services include: ✅ Channel Manager ✅ Payment Solutions ✅ Direct Booking Website ✅ Smily AI (🔥 hot) ✅ Automations ✅ PMS ✅ Unified Inbox ✅ Reports ✅ Account Management Smily was nominated the world’s best partner of Airbnb, Booking.com, and Expedia, underscoring our commitment to making vacation rental management easy and safe. Join over 1,000 managers worldwide who trust Smily with their 23,000 properties. Together, we have facilitated more than €1.5 billion in bookings, serving 10 million travelers. Contact us today to find out how we can help you increase your revenue! ## Smily (ex BookingSync) Pros & Cons **What users like:** - Users appreciate the **ease of use** of Smily, which has significantly improved their agency's revenue over time. (1 reviews) - Users commend the **revenue optimization** features of Smily, significantly boosting their real estate agency's income over time. (1 reviews) **What users dislike:** - Users note the **slow development of the mobile app** , which still lacks essential functions for a complete experience. (1 reviews) ## Smily (ex BookingSync) Reviews ### 1. BookingSync, the tool that transformed my management **Rating:** 4.5/5.0 stars **Reviewed by:** Marine S. | 66000, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2025 **What do you like best about Smily (ex BookingSync)?** What I appreciated most about BookingSync is the ease of use, facilitated by the onboarding teams. The centralization of listings is a real asset: no more need to recreate a listing on Booking and then on Airbnb, everything is automatically distributed. The management of bookings and payments is also optimized, and the support is always responsive. Result: a considerable time saving and a more professional image of my business. **What do you dislike about Smily (ex BookingSync)?** At first, I had some concerns about getting started and the cost might have seemed like a barrier, but in the end, learning it turned out to be simple, and the software's efficiency more than makes up for the investment. **What problems is Smily (ex BookingSync) solving and how is that benefiting you?** Smily solved the tedious problem of recreating my ads on each platform: I publish them once and they are broadcast everywhere. The integrated payment system is a real time and money saver, the integrations are simple, and the extensive catalog makes management smooth and comprehensive. ### 2. A user friendly UI and a very dedicated team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2025 **What do you like best about Smily (ex BookingSync)?** The software is very easy to get to understand and its features allowed a major improvement in revenue for our real estate agency over the past 5 years we be been using it **What do you dislike about Smily (ex BookingSync)?** Only one drawback: The mobile app took a long time to be developed and still lacks some functions **What problems is Smily (ex BookingSync) solving and how is that benefiting you?** Smily helped us a lot in the automation process in our industry ### 3. I tried it first time and find it good but yet most of development required **Rating:** 4.0/5.0 stars **Reviewed by:** Dharmdeep s. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2023 **What do you like best about Smily (ex BookingSync)?** I have two properties in two different cities and I started using booking sync to manage my properties whether giving them on rent or daily like the air bnb. It is a very good software available in the market for the rental vacation industry. Another good thing is its comprehensive documentation which helps user to integrate this easily with their systems. **What do you dislike about Smily (ex BookingSync)?** The system is not super fast in a way when we compare it to other marker competitors. Previously I was an active user of AirBnB. Also, the support system is very slow. Last but not least I find the user journey who visits for the first time on the platform is not easy, with too many tabs and clicks involved. **What problems is Smily (ex BookingSync) solving and how is that benefiting you?** I managed my two properties and guests coming to it using this portal. It was a smooth setup and I am happy using it. Again it is a good system for the rental business and for those who are willing to manage their multiple properties at one place. ### 4. BookingSync Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Michel M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2022 **What do you like best about Smily (ex BookingSync)?** Using BookingSync software : Ease and comprehensiveness of software functions **What do you dislike about Smily (ex BookingSync)?** Nothing to dislike. All was working well. **What problems is Smily (ex BookingSync) solving and how is that benefiting you?** BookingSync was the perfect tool for us to manage our seasonal rental business. ### 5. Amazing **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2022 **What do you like best about Smily (ex BookingSync)?** It is interesting in the easy that is to use the platform, as well is very interactive. **What do you dislike about Smily (ex BookingSync)?** As of the moment, nothing, it was my first time, and so far it was good, even though, I do not have an account yet. **Recommendations to others considering Smily (ex BookingSync):** It is good to give it a try. **What problems is Smily (ex BookingSync) solving and how is that benefiting you?** It could help me on managing one of my uncles vacation business ### 6. Very good software and strong partner **Rating:** 5.0/5.0 stars **Reviewed by:** François L. | Chief Technology Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2019 **What do you like best about Smily (ex BookingSync)?** Very good and easy to integrate software in the vacation rental industry. The team is also very helpful and responsive. One of the most exhaustive PMS available on the market. **What do you dislike about Smily (ex BookingSync)?** Performance slowness after several hundreds of properties on one account. **What problems is Smily (ex BookingSync) solving and how is that benefiting you?** We are using BookingSync through an integration as a channel manager and as a base to generate website for our clients. We also use it for the pricing rules and content synchronisation with channels. ### 7. good software but to slow of a support -cant fix a big problem for over 3 weeks. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2019 **What do you like best about Smily (ex BookingSync)?** fast respond in support issues available in documentations, The software works well, it integrates with main portals. very good open API **What do you dislike about Smily (ex BookingSync)?** we have over 100 apartments in bookingsync and support is bigger problems takes way too long to fix things. it's very hard to run a professional business with the support that cant fix something for over 3 weeks. There is no phone number, you can only open a ticket. **Recommendations to others considering Smily (ex BookingSync):** overall if they improve to support it is a good choice. **What problems is Smily (ex BookingSync) solving and how is that benefiting you?** one calendar for all portals, good API - our own clint Panel. ### 8. You get what you pay for **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2018 **What do you like best about Smily (ex BookingSync)?** We are able to organize ourselves by customer and property. Finding the information you need is easy. **What do you dislike about Smily (ex BookingSync)?** What I really dislike is how unintuitive this product is. The didn't build it in a way where all the information you add to it connects together so you're constantly switching tabs to get what you need. All the time you spend switching tabs constantly is a waste of valuable time and overcomplicates simple tasks. **Recommendations to others considering Smily (ex BookingSync):** Consider how the process works and if the time using it meets you needs. **What problems is Smily (ex BookingSync) solving and how is that benefiting you?** We manage our properties and guests on it and it does a decent job. We are able to receive a call or email and all the info we need is in bookingsync and we get by just using BookibgSync. ### 9. BookingSync was a lifesaver **Rating:** 4.5/5.0 stars **Reviewed by:** André L. | Partner & Manager, Hospitality, Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2015 **What do you like best about Smily (ex BookingSync)?** BookingSync was a lifesaver for my small business and for me especially as the one responsible for the reservations. We searched endlessly for a way to automate our procedures with two goals in mind: do not break the bank and keep it simple. Well... That's BookingSync in a nutshell! It does what we need it to do while keeping it simple to use and effective! **What do you dislike about Smily (ex BookingSync)?** Still some features missing but I say this carefully because one of the things I like the most about this product is they only advance with certainty and a focus on stability, and that's great! **Recommendations to others considering Smily (ex BookingSync):** If you're looking for an easy to implement (and affordable) solution for you vacation rental business, BookingSync is the way to go. They provide the basic features necessary and grow up with more needs steadily. Great support too! **What problems is Smily (ex BookingSync) solving and how is that benefiting you?** Many! It is essential for our business to have the synchronization and agility that BookingSync provides. ### 10. Reliable tool characterized for its simplicity **Rating:** 4.5/5.0 stars **Reviewed by:** Antonio H. | Co Founder & CEO, Leisure, Travel & Tourism, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2015 **What do you like best about Smily (ex BookingSync)?** After many trials we decided to collaborate with BookingSync. A reliable tool characterized for its simplicity, usability and efficiency, supported by a dedicated customer care. A main pillar that helped us to jump from 60 to 150 properties in 2 years. **What do you dislike about Smily (ex BookingSync)?** Any big issues, Possibilities to develope as other competitors owners directories and trouble system. Any of them has it **What problems is Smily (ex BookingSync) solving and how is that benefiting you?** Control of reservations, accounting control, data exports - [View Smily (ex BookingSync) pricing details and edition comparison](https://www.g2.com/products/smily-ex-bookingsync/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+20%3A28%3A50+-0500&secure%5Bsession_id%5D=80c11e79-f2fd-4ef6-ab73-4292de573d71&secure%5Btoken%5D=afe9780e569f0b3578dc76e1b97f89839feb38d6603e5a938d864c959c9ba3f4&format=llm_user) ## Smily (ex BookingSync) Features **Administration** - Integrations - Inventory Management - Automation - Calendar - Reporting & Analytics **Booking Management** - Booking Aggregation - Booking Engine - Rate Setting **Agentic AI - Vacation Rental** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Booking Management** - Booking Aggregation - Booking Engine - Rate Setting **Administration** - Inventory Management - Integrations - Automation - Reporting & Analytics - Calendar **Marketing** - Marketing Tools - Online Reputation Management **Marketing** - Online Reputation Management - Marketing Tools ## Top Smily (ex BookingSync) Alternatives - [Hostaway](https://www.g2.com/products/hostaway/reviews) - 4.8/5.0 (387 reviews) - [Rent Manager](https://www.g2.com/products/rent-manager/reviews) - 4.6/5.0 (269 reviews) - [Hospitable.com](https://www.g2.com/products/hospitable-com/reviews) - 4.9/5.0 (238 reviews)