# Bookafy Reviews
**Vendor:** Bookafy  
**Category:** [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 15
## About Bookafy
Bookafy differentiates in 3 ways. Design - our product is beautiful for both the customer and the business... Bookafy embeds into websites via iframe and pop up, as well as a free booking page. Customize color, font, lines to match your brand. Flexibility - Bookafy is very robust and supports almost every use case. Bookafy integrates with many other products like Exchange, Outlook, Icloud, Google and CRMs including Salesforce, PipelineDeals, Zoho, Hubspot... and video conferencing with Zoom, GoToMeeting and 24Sessions. As well we do custom work for enterprise clients from UI to Integrations. Humans - our support team answers the phone, will hop on a video call to share screens and walk you through your questions... we are helpful, kind and ready to give you a great experience! Try Bookafy today, we offer a free trial that comes with free set up support and a 1 on 1 with our team to walk through your use case.




## Bookafy Reviews
  ### 1. Excellent booking solution, with easy integration in DUDA and clear booking experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 24, 2026

**What do you like best about Bookafy?**

The aspects I like most about Bookafy are the simple integration it has with our web environment (DUDA), the user experience is very good as it is super clear, it has quite a bit of flexibility for configuration, and it is a solution that automates the management of bookings and time allocation for our clients.

**What do you dislike about Bookafy?**

I believe it is aimed at professional service companies, they must work to, for example, provide an optimal solution to restaurant businesses.

**What problems is Bookafy solving and how is that benefiting you?**

It is the perfect solution for booking appointments for our service clients, and the image is simple yet very professional.

  ### 2. Potential

**Rating:** 3.0/5.0 stars

**Reviewed by:** Kris N. | Customer Success Manager, Internet, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 27, 2021

**What do you like best about Bookafy?**

Text reminders
Booking link
Email notice

**What do you dislike about Bookafy?**

Lack of calendar customization
Tracking Data
Configuration is confusing

**What problems is Bookafy solving and how is that benefiting you?**

I was looking to find an all in one scheduling system that would both enable booking and reminders via email and text. 

The booking and texting function seem to work really well but that is only when I have sent them to myself. There is actually no tracking within the program. 

The calendar on their website is hard to see and I can't figure out some simple settings.

  ### 3. Didn't make it past the demo and bailed for a better customer experience.  Never got it working

**Rating:** 0.0/5.0 stars

**Reviewed by:** Scott J. | Information Technology Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 14, 2020

**What do you like best about Bookafy?**

Not sure.  The demo given by the CEO was disappointing and not very helpful.  Casey seemed to be more annoyed that questions were being asked and seemed eager to get us off the phone.

**What do you dislike about Bookafy?**

The condescending tone of Casey (CEO) while attempting to answering questions.  We attempted to use the chat feature on their website which was not helpful either..  Too many other competitors.  We ended up going with Calendly.  It was very easy and intuitive to use.  We did not need assistance with install or config.  It worked right out of the box.

**What problems is Bookafy solving and how is that benefiting you?**

LinkedIn posting with the ability to book appointments via a link or button.  Integration with Outlook Calendar and MS Teams.

  ### 4. Bookafy makes it easy for prospects and customers to schedule time with me

**Rating:** 5.0/5.0 stars

**Reviewed by:** kristen h. | Partner, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 15, 2018

**What do you like best about Bookafy?**

I don't like going back and forth in emails to try to schedule meetings. Enter Bookafy. They allow me to send people my personalized link, and I can sync it with my Google Calendar and block off time as necessary. It eliminates a TON of time wasted scheduling appointments, and there's even an opportunity to host classes in the future.

**What do you dislike about Bookafy?**

I think they could do a little better with the UX of the customer-facing booking page, like offer templates to use, because personally I just picked up a desktop image to use. Also, they could use some PayPal support.. Otherwise, I think they're swell.

**Recommendations to others considering Bookafy:**

Get it. It will save you time and energy setting appointments. Add it to your website (I added a direct button to mine), your signature, and any email that needs a follow up. Super helpful.

**What problems is Bookafy solving and how is that benefiting you?**

I have saved time managing my calendar and the people who need to meet with me. I haven't yet used the payment functionality, but they do work with Authorize.net and Stripe if people want to get paid!

  ### 5. Great booking solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Martyn H. | Product Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 05, 2018

**What do you like best about Bookafy?**

Bookafy works really well as a meeting/appointment booking platform, it greatly simplifies the process of trying to find a time slot that fits the client and hosts availability. Bookafy support has also been excellent - they have customised the platform to suit our unique requirements at a reasonable cost.

**What do you dislike about Bookafy?**

Our use case is quite unusual and Bookafy did not fit it exactly - but they have come to the table to make changes to suit us where other providers would not. One remaining missing feature that we are working around is support for having staff in multiple time zones.

**Recommendations to others considering Bookafy:**

Highly recommend Bookafy - Casey at Bookafy has been helpful throughout at getting the system working exactly as we need it. The price is reasonable too compared to similar tools.

**What problems is Bookafy solving and how is that benefiting you?**

We use Bookafy to allow members of the public to book sessions with advisers. Advisers can manage their own availability which reduces the workload for admin staff.

  ### 6. It changed the conversion rate of our prospects drastically ( and saves us time too )

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chris D. | Wedding and event planner, Events Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 17, 2018

**What do you like best about Bookafy?**

Simple, clear interface and functionality, and the result is very user friendly for our prospects, clients and suppliers.
Since we started using bookafy, our conversion rate of prospects requestion a no-obligation call with us changed dramatically, for the better, and in doing so, saves us time in answering appointment requests, and trying to find a slot that works for the prospect and for us.
A life changing app !

**What do you dislike about Bookafy?**

hmm, difficult. If anything language integration can still be a little bit more profound

**What problems is Bookafy solving and how is that benefiting you?**

previously, prospects needed to e-mail us to make an appointment, and often it took a few e-mails to find a workable time for both parties. That's all in the past.
Prospects can now immediately book an appointment which works for them, and for us.
Calender integration is perfect.

  ### 7. Bookafy Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 30, 2019

**What do you like best about Bookafy?**

Easy calendar view and appointment setting from PC

**What do you dislike about Bookafy?**

The mobile calendar view only allows daily view (either calendar or agenda). This makes schedule management via mobile very clumsy.

**What problems is Bookafy solving and how is that benefiting you?**

Appointment setting.

  ### 8. Excellent Appointment Booking Option For Mid-Large Sized Organizations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Enforcement | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 10, 2018

**What do you like best about Bookafy?**

The ease of set up, use, and excellent customer service. 

**What do you dislike about Bookafy?**

Once the solution was implemented everything has run smooth. I can't say that I dislike anything. 

**Recommendations to others considering Bookafy:**

Bookafy is an outstanding product and provides excellent customer service.

**What problems is Bookafy solving and how is that benefiting you?**

As a large state-wide entity, we needed an appointment booking solution that would handle up to 3,000 appointments a month in various locations while being able to pull and distribute monthly reports. Bookafy has done this for us. We are currently realizing less no-show's, less confusion over expectations of the appointment time frame, and a more accurate way to pull statics for reporting purposes.

  ### 9. Bookafy = 2 Thumbs Up!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christopher Y. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 05, 2018

**What do you like best about Bookafy?**

It is very easy to set up, customize and their customer support is top notch.
I really like the intergration direclty into our website.

**What do you dislike about Bookafy?**

So, far there is nothing that I do not like, any questions that I have had were all answered and met me needs.

**Recommendations to others considering Bookafy:**

Check it out, it's a great software.

**What problems is Bookafy solving and how is that benefiting you?**

Bookafy saves us time so that our prospects and clients can easily book appointments without having to call or go back and forth with emails.

  ### 10. Fantastic Booking Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dave W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 21, 2018

**What do you like best about Bookafy?**

Very clean public-facing interface.  Support is fantastic and the Bookafy team genuinely listens to its users.  

**What do you dislike about Bookafy?**

While there is room for improvement, there is nothing I dislike.  

**Recommendations to others considering Bookafy:**

I strongly urge people to try Bookafy for themselves and discover that it's a gem in this space.

**What problems is Bookafy solving and how is that benefiting you?**

We want to drive engagement with a unified process that sets appointments with our clients and prospects across various platforms: different websites, landing pages, and email.  Bookafy is an elegant and powerful solution.

  ### 11. Bookafy is the simplest tool out there

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 13, 2018

**What do you like best about Bookafy?**

Getting started and creating your account. Having owned a salon and shopped around for booking software, Bookafy was by far the easiest to setup. You'll be up and ready to take appointments in no time. 

**What do you dislike about Bookafy?**

I think the U/X could be a little more sleeker. I think they should offer more templates for there "booking page". That would really make them stand out./

**Recommendations to others considering Bookafy:**

Give it try. 

**What problems is Bookafy solving and how is that benefiting you?**

We were able to book appointments 24/7. This gave us a huge advantage over local competition. Prospects didn't have to wait and call, they can just book their appointments right then and there. We were able to forecast future sales and appointments . 

  ### 12. Help me cruise my day 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Grace N. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 21, 2017

**What do you like best about Bookafy?**

It gets so much easier for me and my business partner to get in touch and schedule with other small business owners. It's like a three in one system because apart from team collaboration, I get to use the links for customers self booking with an payment ability. How cool is that?

**What do you dislike about Bookafy?**

It has more function that my business needs now and although I appreciate that one day I may need to use these function, they are just more complex that what I need now. For example meeting room booking 

**Recommendations to others considering Bookafy:**

Give the trial a try. We did and it work well for us. 

**What problems is Bookafy solving and how is that benefiting you?**

The booking and payment system so I could be sure that I will be paid for the strategy meetings I have with new clients. This has taken out a big level of stress from me. Then of course, I have less hassle of separating my personal and business calendar with my partner. 

  ### 13. Great tool for our sales reps!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 06, 2017

**What do you like best about Bookafy?**

We use Bookafy to manage our outside sales team. It's really simple for us to place a route on their calendar, and for their retail stores to book appointments without needing to speak to them. Its been really helpful and our retail customers love it!

**What do you dislike about Bookafy?**

I never found any cause to dislike bookafy. All of there features are perfect.

**What problems is Bookafy solving and how is that benefiting you?**

Timing is very important for meeting. This online scheduling software give me these facility.  Now I'm able to handle more clients at a time. 

  ### 14. Perfect software!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eiji K. | Web & Mobile Developer, Internet, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 01, 2017

**What do you like best about Bookafy?**

We have been using your services for about 1 year and have had hardly any problems. Your customer service is fantastic, the service you provide is really good and the price is very reasonable... Bookafy is giving us great value for themoney.


**What do you dislike about Bookafy?**

There are few features that are missing and would be useful, but I have no doubt that these will get added in due course as everything else has.


**What problems is Bookafy solving and how is that benefiting you?**

It supports us to save our time and efforts to handle our business.

  ### 15. Bookafy Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Quincy D. | Sharepoint Administrator, Aviation & Aerospace, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2017

**What do you like best about Bookafy?**

I think the ease of use is great! They really focused on a great user interface that simplifies things for an individual that just wants a tool that does what they want it to.

**What do you dislike about Bookafy?**

I want a little more Apple integration. I have an iPhone, iPad, and Macbook, so I am a heavy apple user that would just love a little more attention paid to these products.

**What problems is Bookafy solving and how is that benefiting you?**

It putting all my emails, and communicative methods all in one place.


## Bookafy Discussions
  - [What is Bookafy used for?](https://www.g2.com/discussions/what-is-bookafy-used-for)

- [View Bookafy pricing details and edition comparison](https://www.g2.com/products/bookafy/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+08%3A55%3A35+-0500&secure%5Bsession_id%5D=e4d45473-ca94-458c-bf5b-9356188951fa&secure%5Btoken%5D=91fb74d86a2b5cb200f71d191ed88e6fa0d8024b4a030abe2498c1301e8cc8ea&format=llm_user)
## Bookafy Integrations
  - [Duda](https://www.g2.com/products/duda/reviews)

## Bookafy Features
**Notifications**
- Confirmations & Reminders
- Appointment Follow-Up
- Scheduling Notifications

**Settings**
- Time Zone Detection
- Availability Settings
- Blocked Time Settings

**Personalization**
- Branding
- Links

**Integrations**
- Multi- Calendar Integration
- Website Integration
- Payment Acceptance
- Video Conferencing
- Communication

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Image
- AI Text-to-Speech
- AI Image-to-Text

**Agentic AI - Online Appointment Scheduling**
- Autonomous Task Execution
- Multi-step Planning
- Natural Language Interaction

## Top Bookafy Alternatives
  - [Calendly](https://www.g2.com/products/calendly/reviews) - 4.7/5.0 (2,543 reviews)
  - [Acuity Scheduling](https://www.g2.com/products/acuity-scheduling/reviews) - 4.7/5.0 (400 reviews)
  - [YouCanBookMe](https://www.g2.com/products/youcanbookme/reviews) - 4.7/5.0 (1,895 reviews)

