Bonterra Apricot Features
Platform Data (2)
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Dashboard
Has a centralized dashboard for users to interact with.
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Alerts and Notifications
Self-monitors important metrics and sends notifications to users in-app or through email, text message or otherwise.
Asset Management - Government ERP (3)
Asset Tracking
Defines lifecycle tracking for public assets.
Maintenance Scheduling
Helps implement preventive asset management.
Activity Tracking
Track and document all activities across devices, networks, and other systems
Additional Functionality (87)
Taxation & Assessment
Determining value of properties/purchases to calculate tax
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Permit Issuance
Issuance of valid permits to initiate projects or tasks
Code Enforcement
Ensure all properties are adhering to government and legal codes
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Real-Time Updates
Receive system updates as soon as any changes are made
Data Visualization
Graphical representation of data
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Utility Billing
Measure, collect and manage the billing for utility usage including water, electricity, gas, sewage and more
Customizable Fields
Customize data fields to support various needs and use cases
Customizable Forms
Customize contracts and forms to collect specific information
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Purchasing & Receiving
Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity
Budgeting/Forecasting
Create budgets based on historical data and future projections
For Government
Intended to be used by governmental agencies
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
General Ledger
Centralized accounting record which tracks all financial transactions
API
Application programming interface that allows for integration with other systems/databases
Workflow Automation
Streamlining repetitive tasks and activities through automated and predefined workflows
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
Data Collection
Process of gathering, measuring, and analyzing accurate data
Scheduling
Plan availability and assign specific time slots for tasks and resources
Workflow Management
Create, design and manage workflows for repetitive tasks
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Activity Tracking
Track and document all activities across devices, networks, and other systems
Data Import/Export
Import and export data to and from software applications
Mobile Access
Access software remotely via mobile devices
Appointment Management
Manage various aspects of appointments including booking, rescheduling, canceling
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Survey/Poll Management
Create and administer polls and surveys
Electronic Payments
Electronically collect payments for goods or services
Child Welfare Management
Alerts/Escalation
System alerts about the need to escalate an issue or request
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Certification & Licensing
Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders
Forms Management
Store, manage and track all forms in a centralized location
Progress Tracking
Reporting on how each user, task or process has advanced since its initiation
Client Management
Manage contact details and communication with clients
Customizable Fields
Customize data fields to support various needs and use cases
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Employee Management
Track employee schedules, availability, and performance across projects and tasks
Attendance Management
Manage attendance for classes, shifts, meetings, or events
Care Plan Management
Manage the treatment plan and coordination between care providers and patients with special health care needs
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
For Nonprofits
Software specialized for non-profit organizations
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Task Management
Create, manage and track all task activities and progression
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Document Management
Store, manage, and track all electronic documents in a centralized location
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Time Tracking
Measure and track time including hours worked and paid time off (PTO)
Intake Management
Activities related to the initial admission of a charge into the organization's care
Training Management
Track employee/learner's progression through training programs
Customizable Reports
Alter the layout and content of reports
Assessment Management
Creation, administration, and evaluation of assessments or tests
Contact Management
Manage, organize, and store contact information
API
Application programming interface that allows for integration with other systems/databases
Volunteer Management
Manage volunteer information and direct volunteer resources
Medical History Records
Records of patients' medical history
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Referral Tracking
Log and store the source of contacts/leads
Electronic Signature
Digitally sign online documents
Goal Setting/Tracking
Establish measurable goals and objectives and track their progress over a specific period of time
Multi-Location
Manage and support multiple locations
Case Management
Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Project Time Tracking
Measure time to completion or hours worked for projects
Contact Database
Centralized database of stakeholders and their contact information such as names, address, phone number etc.
Task Scheduling
Track and manage the scheduling of tasks
Case Notes
Access and track notes regarding case activities and updates within case files
Records Management
Ability to record, store, update, and retrieve information
Progress Reports
Document and report the progress of ongoing projects
Document Storage
Store and organize documents in a centralized system
Dashboard Creation
Creation and customization of dashboards
Client Portal
Private online space that lets businesses securely share documents and provide information access to clients
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Referral Management
Log and store the source of contacts/leads
Program Management
Process of managing several related projects or business activities to achieve organizational goals
Document Templates
Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
AI Capabilities - Government ERP (5)
AI Predictive Insights
AI-powered forecasting for data-driven governance.
AI-Based Risk Scoring
AI tool that analyzes risk based on user activity and patterns.
AI Predictive Maintenance
AI tool for forecasting equipment maintenance.
AI-Based Talent Matching
AI feature to analyze resumes, skills, and match them to positions.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Human Resources - Government ERP (2)
Workforce Planning
Helps plan recruitment, staffing, and training.
Payroll & Compliance
Defines payroll logic and compliance needs.
Data & Analytics - Government ERP (2)
Performance Dashboards
Defines analytical reporting and dashboard needs.
Open Data Export
Requirements for public-facing transparency datasets.
Platform Basics (4)
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Reporting
Provides analytics tools that reveal important business metrics and track progress.
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Interoperability
Connects to external systems and applications as needed to complete team workflows.
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Performance
Is consistently available (uptime) and allows users to complete tasks reliably.
Ad hoc Reporting
Generate one-off reports that meet information requirements
Compliance & Audit - Government ERP (2)
Internal Audit Trail
Requirements for tracking user activity.
Regulatory Reporting
Captures compliance rules and reporting formats.
Financial Management - Government ERP (3)
Budget Planning & Allocation
Captures requirements for allocating and monitoring budgets across departments.
Grants & Fund Management
Defines how external funds, grants, and donor programs are tracked.
AI-Driven Fraud Detection
Captures requirements for AI-based risk scoring and fraud monitoring.
Citizen Services - Government ERP (19)
Case Management
Captures how cases are logged, escalated, and resolved.
Public Service Portals
Defines requirements for public digital-first experiences.
AI-Chatbot for Citizen Support
Captures needs for automated citizen communication.
Workflow Management
Create, design and manage workflows for repetitive tasks
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Work Order Management
Creating, assign, and track jobs and/or tasks for work orders
Employee Management
Track employee schedules, availability, and performance across projects and tasks
Inventory Management
Track and manage inventory levels to maintain proper supply
Task Management
Create, manage and track all task activities and progression
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Inspection Management
Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
Financial Management
Plan, manage, and track the financial activities of an individual or organization
Email Management
Manage, store and organize emails within the system or via third-party apps
Records Management
Ability to record, store, update, and retrieve information
Contract/License Management
Track, store, and access client contracts or licenses
Project Management
Plan and coordinate all the resources, costs and time needed to execute assignments
Fixed Asset Management
Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history
Document Management
Store, manage, and track all electronic documents in a centralized location
Procurement - Government ERP (3)
eProcurement Workflow Automation
Maps out requisition-to-payment processes.
Vendor Performance Scoring
Defines KPIs for vendor scoring and risk assessment.
AI-Powered Tender Analysis
Requirements for using AI to evaluate bids and detect anomalies.
Case Management (3)
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Client Intake
Contains client intake capability.
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Outcome Measurement
Tracks and measures client outcomes.
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Customizable Forms
Customize contracts and forms to collect specific information
Platform Additional Functionality (2)
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Mobility
Is accessible from a mobile device and by users on the go.
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Messaging
Contains in-application messaging abilities.
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