Link copied to clipboard # Bonterra Apricot vs Salesforce Nonprofit Cloud Comparison - What are their main differences? Share [ Export ](/compare/bonterra-apricot/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/export.csv) Bonterra ApricotSalesforce Nonprofit Cloud[+ Add Product](#) Pricing **Bonterra Apricot** **Custom Quote Available** · Fundamentals **Custom Quote Available** · Professional **Custom Quote Available** · Enterprise **Salesforce Nonprofit Cloud** No pricing available **Pricing Insights** from reviews Perceived Cost **Bonterra Apricot** $$$$$ **Salesforce Nonprofit Cloud** $$$$$ Average Discount **Bonterra Apricot** 12% **Salesforce Nonprofit Cloud** 54%42% more Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **Bonterra Apricot** 6 months Based on 100 responses **Salesforce Nonprofit Cloud** 6 months Based on 100 responses Return on Investment **Bonterra Apricot** 6 months Based on 100 responses **Salesforce Nonprofit Cloud** 6 months Based on 100 responses ![Bonterra Apricot](https://images.g2crowd.com/uploads/product/hd_favicon/e193f04cbb61116c3744f4b2ed0b25c9/bonterra-apricot.svg "Bonterra Apricot") ![Salesforce Nonprofit Cloud](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_08446fff96e11c8687f2834e31d2d35b/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud.png "Salesforce Nonprofit Cloud") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Bonterra Apricot** Not enough data **Salesforce Nonprofit Cloud** [ Customizability (2) ](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews?filters%5Bsentiment_snippet%5D=1775693&qs=pros-and-cons#reviews)[ Customization (2) ](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews?filters%5Bsentiment_snippet%5D=1776081&qs=pros-and-cons#reviews)[ Confusing Terminology (1) ](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews?filters%5Bsentiment_snippet%5D=2032026&qs=pros-and-cons#reviews)[ Difficult Learning (1) ](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews?filters%5Bsentiment_snippet%5D=2414086&qs=pros-and-cons#reviews) Integrations **Bonterra Apricot** Not enough data **Salesforce Nonprofit Cloud** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e512ff684ba9fa4140ddd89c295ae45a/bonterra-donordrive.png "Product Avatar Image") Bonterra DonorDrive ](https://www.g2.com/products/bonterra-donordrive/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9c177b894e6ccce4e4b166036320ab88/constant-contact.jpg "Product Avatar Image") Constant Contact ](https://www.g2.com/products/constant-contact/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_be5004d83cbd150247eab23e5f4fd61a/payments2us.jpg "Product Avatar Image") Payments2Us ](https://www.g2.com/products/payments2us/reviews)[ View all ](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/integrations) Screenshots **Bonterra Apricot** ![Bonterra Apricot screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/196926/01-Connect_2x.png) **Salesforce Nonprofit Cloud** ![Salesforce Nonprofit Cloud screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/108647/Program-Mgt-Community-Cloud-volunteer-community-low-res.png) **Ratings** from reviews Meets Requirements **Bonterra Apricot** **8.7** /10 Based on 302 responses **Salesforce Nonprofit Cloud** **8.0** /10 Based on 63 responses Ease of Use **Bonterra Apricot** **8.5** /10 Based on 310 responses **Salesforce Nonprofit Cloud** **7.4** /10 Based on 65 responses Ease of Setup **Bonterra Apricot** **8.2** /10 Based on 247 responses **Salesforce Nonprofit Cloud** **6.4** /10 Based on 45 responses Ease of Admin **Bonterra Apricot** **7.9** /10 Based on 112 responses **Salesforce Nonprofit Cloud** **6.9** /10 Based on 44 responses Quality of Support **Bonterra Apricot** **8.6** /10 Based on 280 responses **Salesforce Nonprofit Cloud** **7.6** /10 Based on 59 responses Has the product been a good partner in doing business? **Bonterra Apricot** **8.1** /10 Based on 110 responses **Salesforce Nonprofit Cloud** **7.9** /10 Based on 47 responses Product Direction (% positive) **Bonterra Apricot** **8.6** /10 Based on 293 responses **Salesforce Nonprofit Cloud** **8.4** /10 Based on 64 responses **Features** ratings from reviews Human Services **8.1** /10 Based on 260 responses **8.6** /10 Based on 8 responses Fundraising Not enough data **9.0** /10 Based on 11 responses Donor Management Not enough data **8.1** /10 Based on 13 responses Uncover more feature rated insights from real users to improve your shopping experience. See it for free Nonprofit CRM Not enough data **7.7** /10 Based on 19 responses Grant Management Not enough data **8.2** /10 Based on 9 responses User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 64.9% Mid-Market(51-1000 emp.) 32.1% Enterprise(\> 1000 emp.) 3.0% Small-Business(50 or fewer emp.) 64.9% Mid-Market(51-1000 emp.) 32.1% Enterprise(\> 1000 emp.) 3.0% Small-Business(50 or fewer emp.) 63.2% Mid-Market(51-1000 emp.) 32.2% Enterprise(\> 1000 emp.) 4.6% Small-Business(50 or fewer emp.) 63.2% Mid-Market(51-1000 emp.) 32.2% Enterprise(\> 1000 emp.) 4.6% **Reviewers' Industry** [![Bonterra Apricot](https://images.g2crowd.com/uploads/product/hd_favicon/e193f04cbb61116c3744f4b2ed0b25c9/bonterra-apricot.svg "Bonterra Apricot")](https://www.g2.com/products/bonterra-apricot/reviews) Bonterra Apricot Non-Profit Organization Management 45.5% Civic & Social Organization 14.2% Individual & Family Services 13.0% Human Resources 6.2% Mental Health Care 4.0% Other 17.0% [![Salesforce Nonprofit Cloud](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_08446fff96e11c8687f2834e31d2d35b/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud.png "Salesforce Nonprofit Cloud")](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) Salesforce Nonprofit Cloud Non-Profit Organization Management 57.0% Education Management 3.5% Fund-Raising 3.5% Hospital & Health Care 3.5% Individual & Family Services 3.5% Other 29.1% Alternatives **Bonterra Apricot Alternatives** ![CharityTracker](https://images.g2crowd.com/uploads/product/hd_favicon/3f651fd781c5d794b7be008236a87c80/charitytracker.svg "CharityTracker") [ CharityTracker ](/products/charitytracker/reviews) ![Casebook](https://images.g2crowd.com/uploads/product/hd_favicon/c86c796a6c35b551c68acffdc0d78c07/casebook.svg "Casebook") [ Casebook ](/products/casebook/reviews) ![Therap Services](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_41970923583059b0eec9b02d21205e2c/therap-services.png "Therap Services") [ Therap Services ](/products/therap-services/reviews) ![LiveImpact](https://images.g2crowd.com/uploads/product/hd_favicon/a2de4c77c055659560085fd36d2aa8e7/liveimpact.svg "LiveImpact") [ LiveImpact ](/products/liveimpact/reviews) **Salesforce Nonprofit Cloud Alternatives** ![Bloomerang CRM](https://images.g2crowd.com/uploads/product/hd_favicon/bbbadb2cfe33347bec3bcdfc4544b51c/bloomerang-crm.svg "Bloomerang CRM") [ Bloomerang CRM ](/products/bloomerang-crm/reviews) ![Neon CRM](https://images.g2crowd.com/uploads/product/hd_favicon/055c9ab478d704cca7885bcd8db5650d/neon-one-llc-neon-crm.svg "Neon CRM") [ Neon CRM ](/products/neon-one-llc-neon-crm/reviews) ![Bonterra EveryAction](https://images.g2crowd.com/uploads/product/hd_favicon/e193f04cbb61116c3744f4b2ed0b25c9/bonterra-everyaction.svg "Bonterra EveryAction") [ Bonterra EveryAction ](/products/bonterra-everyaction/reviews) ![Blackbaud Raiser's Edge NXT](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_f45992247dd07f6985ff3c5e60ede1a5/blackbaud-raiser-s-edge-nxt.png "Blackbaud Raiser's Edge NXT") [ Raiser's Edge NXT ](/products/blackbaud-raiser-s-edge-nxt/reviews) ## Bonterra Apricot vs Salesforce Nonprofit Cloud FAQs Generated using AI Last updated: August 15, 2026 ### What is the difference between Bonterra Apricot vs Agentforce Nonprofit...? Bonterra Apricot stands out for higher reviewer satisfaction in setup, support, and usability compared to Agentforce Nonprofit.... | [Bonterra Apricot](https://www.g2.com/products/bonterra-apricot/reviews) | [Agentforce Nonprofit...](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) | | --- | --- | | 4.4/5 (347 reviews) | 4.1/5 (87 reviews) | | Small-Business | Small-Business | | 8.1 | 6.1 | | 8.6 | 7.5 | | User-friendly navigation and robust reporting | Customizability and CRM integration | ### How do the pricing models of Bonterra Apricot and Agentforce Nonprofit... compare? Bonterra Apricot is rated higher for value, with a stronger Price/Cost satisfaction score than Agentforce Nonprofit.... - **Bonterra Apricot:** Reviewers highlight a unique price point for nonprofits and appreciate the breadth of tools included in their account package. - **Agentforce Nonprofit...:** Reviewers value the ten free licenses for small nonprofits but frequently mention high fees and additional costs as organizations grow. - **Switching reasons:** Recent reviews cite Agentforce Nonprofit...'s free entry-level offering as a draw for small organizations, but cost concerns and aggressive billing are noted as switching factors. ### What are the best alternatives to Bonterra Apricot and Agentforce Nonprofit...? The best alternatives to Bonterra Apricot and Agentforce Nonprofit... are Bloomerang CRM, CharityTracker, and Neon CRM. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Bonterra Apricot](https://www.g2.com/products/bonterra-apricot/reviews) | 4.4/5 (347 reviews) | Small-Business | Nonprofit pricing available | User-friendly navigation and robust reporting | | [Agentforce Nonprofit...](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) | 4.1/5 (87 reviews) | Small-Business | Free licenses for small nonprofits, but high fees as you scale | Customizability and CRM integration | | [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) | 4.6/5 (914 reviews) | Small-Business | — | Donor management and fundraising efficiency | | [CharityTracker](https://www.g2.com/products/charitytracker/reviews) | 4.6/5 (337 reviews) | Small-Business | — | Case management and collaboration | | [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) | 4.2/5 (438 reviews) | Small-Business | — | Comprehensive CRM features for nonprofits | ### Which Human Services features should I prioritize when comparing Bonterra Apricot and Agentforce Nonprofit...? Buyers comparing Bonterra Apricot and Agentforce Nonprofit... should prioritize Reporting, Ease of Setup, Customizability, and Quality of Support. - **Reporting:** Reporting is the most frequently mentioned feature for both products, with Bonterra Apricot scoring 8.7 and Agentforce Nonprofit... 8.0 on Meets Requirements. - **Ease of Setup:** Bonterra Apricot scores 8.1, while Agentforce Nonprofit... scores 6.1, indicating a smoother implementation experience for Bonterra Apricot. - **Customizability:** Agentforce Nonprofit... is cited for customizability in 2 all-time mentions, while Bonterra Apricot is praised for flexibility in recent reviews. - **Quality of Support:** Bonterra Apricot scores 8.6, Agentforce Nonprofit... 7.5, reflecting higher satisfaction with support for Bonterra Apricot. ### What are the pros and cons of Bonterra Apricot vs Agentforce Nonprofit...? Bonterra Apricot's headline strength is user-friendly navigation and robust reporting, while Agentforce Nonprofit... is recognized for customizability and CRM integration. - **Bonterra Apricot strengths:** Reviewers consistently praise its ease of use, intuitive navigation, and strong reporting capabilities. - **Bonterra Apricot trade-offs:** Some reviewers note a learning curve for advanced features and desire more integration options. - **Agentforce Nonprofit... strengths:** Customizability (2 all-time mentions), CRM integration, and comprehensive donor management are highlighted. - **Agentforce Nonprofit... trade-offs:** Reviewers cite a difficult learning curve (1 all-time mention), confusing terminology, high fees, and payment issues as trade-offs. ### Is Bonterra Apricot or Agentforce Nonprofit... better for small businesses? Bonterra Apricot is the better fit for small businesses, with higher satisfaction scores and strong small-business reviewer sentiment. - **Bonterra Apricot:** Small-Business is the largest segment, and reviewers highlight ease of use, quick onboarding, and intuitive navigation for small teams. - **Agentforce Nonprofit...:** Small-Business is also the largest segment, but reviewers frequently mention a steep learning curve and higher costs as organizations grow. ### Which Human Services platform has better integrations? Reviewers do not express a clear preference for integrations between Bonterra Apricot and Agentforce Nonprofit.... - **Bonterra Apricot:** Recent reviews express interest in more integration opportunities but do not cite specific third-party tools. - **Agentforce Nonprofit...:** Reviewers mention CRM integration and Gmail integration, with qualitative feedback on integration availability. ### How do Bonterra Apricot and Agentforce Nonprofit... compare on customer support? Bonterra Apricot is rated higher for Quality of Support, with a 1.1-point advantage over Agentforce Nonprofit.... - **Bonterra Apricot:** Reviewers consistently praise responsive support, helpful onboarding, and accessible help centers. - **Agentforce Nonprofit...:** Support experiences are mixed, with some reviewers noting helpful community resources but others citing poor customer support and long turnaround times. ### Which is easier to implement, Bonterra Apricot or Agentforce Nonprofit...? Bonterra Apricot is easier to implement, with a 2-point higher Ease of Setup score than Agentforce Nonprofit.... - **Bonterra Apricot:** Reviewers highlight straightforward setup, quick onboarding, and easy training for new users. - **Agentforce Nonprofit...:** Reviewers frequently mention a steep learning curve, complex configuration, and the need for technical expertise or external partners during implementation. ### Which product has better Reporting? Bonterra Apricot is favored for Reporting, with higher reviewer satisfaction and frequent positive mentions. - **Bonterra Apricot:** Reporting is the most frequently mentioned feature, with an 8.7 Meets Requirements score and consistent praise for robust, easy-to-use reporting tools. - **Agentforce Nonprofit...:** Reporting is also frequently cited, with an 8.0 Meets Requirements score, but reviewers note a steeper learning curve and more complex customization requirements for advanced reporting.