# Bonterra Apricot vs Casebook Comparison --- ## AI Generated Summary - **G2 reviewers report** that Bonterra Apricot excels in user satisfaction, with many users appreciating its ability to keep participant notes organized and easily accessible. One user highlighted how it simplifies note-taking and allows tracking of various interactions, making it a reliable tool for managing client data. - **Users say** that Casebook offers significant flexibility in defining fields, which allows organizations to tailor the software to their specific needs. This customization feature is particularly praised, as it enables dynamic page creation with various input options, enhancing the user experience for specific workflows. - **According to verified reviews** , Bonterra Apricot's implementation process is noted for being intuitive and straightforward, with users mentioning that it helps reduce the stress associated with paperwork. This ease of use is a key factor in its higher overall satisfaction ratings compared to Casebook. - **Reviewers mention** that while Casebook is user-friendly and allows for real-time data entry, it may not match the overall reliability and organization that Bonterra Apricot provides. Users have expressed that Bonterra's modular design for records and reporting tools feels more robust and effective for their needs. - **G2 reviewers highlight** that Bonterra Apricot's reporting capabilities are particularly strong, with users appreciating the new reporting tool that resembles Tableau. This feature is seen as a significant advantage for organizations looking to analyze data effectively, setting it apart from Casebook's reporting functionalities. - **Users note** that while Casebook has a strong support rating, Bonterra Apricot's overall support experience is slightly less favorable. However, Casebook's support is still recognized for being responsive and helpful, which is crucial for organizations that rely on timely assistance. | | Bonterra Apricot | Casebook | |---|---|---| | **Star Rating** | 4.4 out of 5 | 4.3 out of 5 | | **Total Reviews** | 340 | 65 | | **Largest Market Segment** | Small-Business (64.7% of reviews) | Small-Business (83.1% of reviews) | | **Entry Level Price** | No pricing available | Starting at $29.00 Per Month | --- ## Ratings Comparison | Rating | Bonterra Apricot | Casebook | |---|---|---| | **Meets Requirements** | 8.6 (286 reviews) | 8.3 (46 reviews) | | **Ease of Use** | 8.5 (294 reviews) | 8.4 (47 reviews) | | **Ease of Setup** | 8.1 (231 reviews) | 8.1 (34 reviews) | | **Ease of Admin** | 7.9 (104 reviews) | 8.8 (28 reviews) | | **Quality of Support** | 8.5 (265 reviews) | 9.2 (44 reviews) | | **Has the product been a good partner in doing business?** | 8.0 (102 reviews) | 9.0 (29 reviews) | | **Product Direction (% positive)** | 8.6 (281 reviews) | 9.2 (44 reviews) | --- ## Pricing ### Bonterra Apricot #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Casebook #### Entry-Level Pricing Plan: Starter: The Essentials Price: Starting at $29.00 Per Month Description: Small teams with up to 3 users can get organized, improve service delivery and control costs with flexible per-user pricing. Key Features: - Up to 3 users - Optional Forms - SSO [Browse all 4 editions](https://www.g2.com/products/casebook/pricing) #### Free Trial No --- ## Features Comparison By Category ### Human Services | Product | Score | Reviews | |---|---|---| | **Bonterra Apricot** | 8.1/10 | 244 | | **Casebook** | 8.0/10 | 44 | #### Platform Basics | Feature | Bonterra Apricot | Casebook | |---|---|---| | **Reporting** | 8.6 (229 reviews) | 7.8 (38 reviews) | | **Interoperability** | 7.7 (204 reviews) | 7.7 (33 reviews) | | **Performance** | 8.6 (227 reviews) | 8.6 (42 reviews) | #### Case Management | Feature | Bonterra Apricot | Casebook | |---|---|---| | **Client Intake** | 9.0 (221 reviews) | 8.7 (42 reviews) | | **Outcome Measurement** | 8.6 (212 reviews) | 8.5 (34 reviews) | | **Form Builder** | 8.4 (217 reviews) | 8.3 (36 reviews) | #### Platform Additional Functionality | Feature | Bonterra Apricot | Casebook | |---|---|---| | **Mobility** | 7.7 (206 reviews) | 7.6 (32 reviews) | | **Messaging** | 6.9 (201 reviews) | 6.5 (29 reviews) | #### Platform Data | Feature | Bonterra Apricot | Casebook | |---|---|---| | **Dashboard** | 8.3 (212 reviews) | 8.6 (40 reviews) | | **Alerts and Notifications** | 7.4 (203 reviews) | 8.2 (37 reviews) | --- ## Categories **Shared Categories (1):** [Human Services Software](https://www.g2.com/categories/human-services) --- ## Reviewer Demographics ### By Company Size | Segment | Bonterra Apricot | Casebook | |---|---|---| | **Small-Business** | 64.7% | 83.1% | | **Mid-Market** | 32.8% | 13.8% | | **Enterprise** | 2.5% | 3.1% | ### By Industry #### Bonterra Apricot - **Non-Profit Organization Management:** 45.6% - **Civic & Social Organization:** 15.0% - **Individual & Family Services:** 13.4% - **Human Resources:** 6.2% - **Mental Health Care:** 4.2% - **Education Management:** 2.6% - **Health, Wellness and Fitness:** 2.3% - **Hospital & Health Care:** 1.6% - **Consumer Services:** 1.0% - **Public Relations and Communications:** 1.0% - **Other:** 7.2% #### Casebook - **Non-Profit Organization Management:** 33.3% - **Individual & Family Services:** 19.0% - **Civic & Social Organization:** 14.3% - **Human Resources:** 9.5% - **Law Enforcement:** 4.8% - **Education Management:** 4.8% - **Mental Health Care:** 3.2% - **Hospital & Health Care:** 3.2% - **Arts and Crafts:** 3.2% - **Public Safety:** 1.6% - **Other:** 3.2% --- ## Alternatives ### Alternatives to Bonterra Apricot - [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) — 4.1/5 stars (87 reviews) - [CharityTracker](https://www.g2.com/products/charitytracker/reviews) — 4.6/5 stars (337 reviews) - [Therap Services](https://www.g2.com/products/therap-services/reviews) — 4.6/5 stars (221 reviews) - [Foothold](https://www.g2.com/products/radicle-health-foothold/reviews) — 4.8/5 stars (30 reviews) - [InfoFlo Software](https://www.g2.com/products/infoflo-software/reviews) — 4.5/5 stars (94 reviews) - [LiveImpact](https://www.g2.com/products/liveimpact/reviews) — 4.8/5 stars (17 reviews) - [Sumac](https://www.g2.com/products/sumac/reviews) — 4.2/5 stars (26 reviews) - [Exponent Case Management](https://www.g2.com/products/exponent-case-management/reviews) — 3.9/5 stars (16 reviews) - [Greenspace Health](https://www.g2.com/products/greenspace-health/reviews) — 4.8/5 stars (33 reviews) - [NewOrg](https://www.g2.com/products/neworg/reviews) — 4.7/5 stars (23 reviews) ### Alternatives to Casebook - [CharityTracker](https://www.g2.com/products/charitytracker/reviews) — 4.6/5 stars (337 reviews) - [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) — 4.1/5 stars (87 reviews) - [Therap Services](https://www.g2.com/products/therap-services/reviews) — 4.6/5 stars (221 reviews) - [LiveImpact](https://www.g2.com/products/liveimpact/reviews) — 4.8/5 stars (17 reviews) - [Foothold](https://www.g2.com/products/radicle-health-foothold/reviews) — 4.8/5 stars (30 reviews) - [InfoFlo Software](https://www.g2.com/products/infoflo-software/reviews) — 4.5/5 stars (94 reviews) - [Exponent Case Management](https://www.g2.com/products/exponent-case-management/reviews) — 3.9/5 stars (16 reviews) - [extendedReach](https://www.g2.com/products/extendedreach/reviews) — 4.8/5 stars (2 reviews) - [PlanStreet](https://www.g2.com/products/planstreetinc-planstreet/reviews) — 4.6/5 stars (9 reviews) - [Sumac](https://www.g2.com/products/sumac/reviews) — 4.2/5 stars (26 reviews) --- ## Top Discussions ### Bonterra Apricot - Title: [What is ETO software?](https://www.g2.com/discussions/apricot-what-is-eto-software) — 2 comments > **Top comment:** "ETO (Efforts to Outcomes) is an antiquated web-based data collection system offered by Social Solutions." - Title: [What is Apricot used for?](https://www.g2.com/discussions/what-is-apricot-used-for) — 1 comment *(includes official response)* > **Top comment:** "Thank you for your question! Bonterra Case Management, formerly known as Apricot, is a software solution designed to streamline and optimize case management..." ### Casebook No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/bonterra-apricot-vs-casebook)