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Compare Bonterra Apricot and Casebook 
At a Glance
Market Segments
Small-Business (66.7% of reviews)
Small-Business (85.0% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
Starting at $29.00 Per Month
Bonterra Apricot
Star Rating
(310)4.3 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Bonterra ApricotCasebook
Star Rating
(60)4.3 out of 5
Market Segments
Small-Business (85.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Starting at $29.00 Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Bonterra Apricot excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Casebook. Users appreciate its ability to manage large amounts of data efficiently, with one reviewer noting the ease of linking families and monitoring individual details.
- According to verified reviews, Bonterra Apricot's intuitive design makes it easy for new users to get acquainted with the software quickly. Reviewers highlight that it takes just a few minutes to train new employees, which is a crucial advantage for organizations looking to onboard staff efficiently.
- Users say that Casebook offers robust reporting capabilities, making it a valuable tool for organizations managing multiple programs and contracts. One user mentioned that it serves as a "true catch-all" for their needs, indicating its versatility in handling various requirements.
- Reviewers mention that while Casebook has a strong focus on quality support, Bonterra Apricot also provides solid assistance, though it may not match the higher ratings Casebook receives in this area. Users of Bonterra appreciate the overall support experience, but some feel there is room for improvement.
- G2 reviewers highlight that Bonterra Apricot's ease of use is a standout feature, with many users finding it simple to navigate. This is contrasted with Casebook, where users have noted that while it is functional, the learning curve can be steeper for some features.
- According to recent feedback, Bonterra Apricot has a more substantial number of reviews, indicating a broader user base and more reliable data on user experiences. This is particularly important for potential buyers looking for a well-tested solution, as Bonterra has received 300 reviews compared to Casebook's 60.
Pricing
Entry-Level Pricing
Bonterra Apricot
No pricing availableCasebook
Starter: The Essentials
Starting at $29.00
Per Month
Small teams with up to 3 users can get organized, improve service delivery and control costs with flexible per-user pricing.
- Up to 3 users
- Optional Forms
- SSO
Free Trial
Bonterra Apricot
No trial information availableCasebook
No trial information availableRatings
Meets Requirements
8.6
273
8.3
43
Ease of Use
8.5
281
8.4
44
Ease of Setup
8.1
219
8.0
31
Ease of Admin
7.9
101
8.8
27
Quality of Support
8.5
253
9.1
41
Has the product been a good partner in doing business?
8.0
99
9.0
28
Product Direction (% positive)
8.6
269
9.1
41
Features by Category
Platform Basics
8.6
222
7.9
36
7.7
203
7.6
31
8.6
219
8.6
41
Case Management
9.0
215
8.7
40
8.6
210
8.5
33
8.4
214
8.2
35
Platform Additional Functionality
7.7
204
7.6
32
6.9
199
6.4
28
Platform Data
8.3
210
8.5
39
7.4
199
8.2
37
Categories
Categories
Shared Categories
Bonterra Apricot and Casebook are categorized as Human Services
Unique Categories
Bonterra Apricot has no unique categories
Casebook has no unique categories
Reviews
Reviewers' Company Size
Bonterra Apricot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Casebook
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
46.6%
Civic & Social Organization
15.0%
Individual & Family Services
12.6%
Human Resources
6.5%
Mental Health Care
3.7%
Other
15.6%
Non-Profit Organization Management
35.0%
Individual & Family Services
16.7%
Civic & Social Organization
15.0%
Human Resources
8.3%
Law Enforcement
5.0%
Other
20.0%
Alternatives
Discussions
What is ETO software?
2 Comments
LL
ETO (Efforts to Outcomes) is an antiquated web-based data collection system offered by Social Solutions.Read more
What is Apricot used for?
1 Comment
Official Response from Bonterra Apricot
Thank you for your question! Bonterra Case Management, formerly known as Apricot, is a software solution designed to streamline and optimize case management...Read more
Bonterra Apricot has no more discussions with answers
Casebook has no discussions with answers
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