Blueface was a telecommunications provider that offered cloud-based business phone solutions, including VoIP services and unified communications, to businesses of various sizes. Their services encompassed a range of features designed to enhance business communication efficiency and flexibility. Key Features and Functionality: - VoIP Services: Provided voice over IP solutions for cost-effective and reliable communication. - Unified Communications: Integrated voice, video, and messaging services into a single platform. - Mobile Softphone App: Allowed users to make and receive calls using their business landline number on mobile devices. - Call Management Features: Included call recording, contact directory, call history, call transfer, call holding, unified voicemail, time-sensitive call flows, IVR on mobile, 3-way calling, muting, and speakerphone capabilities. - Conference Phones: Offered devices like Poly IP 5000 and Poly IP 6000 for enhanced conference calling experiences. - Desk Phones: Provided a range of desk phones, including models like Poly VVX 150, VVX 250, VVX 350, and VVX 450, catering to different business needs. - Headsets: Supplied various headsets such as Poly SAVI 8240 OFFICE, Poly CS540 Wireless Headset, and Poly Voyager Focus UC for improved communication quality. Primary Value and Solutions Provided: Blueface's services aimed to streamline business communications by offering scalable and flexible solutions that integrated various communication channels. Their cloud-based platform enabled businesses to manage communications efficiently, reduce costs associated with traditional phone systems, and support remote work capabilities through mobile and desktop applications. By providing a comprehensive suite of features, Blueface addressed the need for reliable, unified, and adaptable communication systems in the modern business environment. Please note that as of December 2024, Blueface ceased providing telephone services. Customers were advised to port their numbers to new providers, with support offered during the transition period.