--- title: Blackthorn Events Reviews meta\_title: 'Blackthorn Events Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 206 reviews by the users' company size, role or industry to find out how Blackthorn Events works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 206 scale: '5' date\_modified: '2026-08-08' parent\_category: name: Event Management url: https://www.g2.com/categories/event-management ---

# Blackthorn Events Reviews & Product Details

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Blackthorn is a comprehensive event management solution designed specifically for organizations utilizing Salesforce® CRM. This innovative software enables teams to leverage their existing data to create, promote, and manage events seamlessly within the Salesforce environment. By eliminating the need for complex integrations, Blackthorn simplifies the event planning process, allowing users to focus on engagement and success metrics. Targeted primarily at businesses and educational institutions, Blackthorn caters to a diverse audience that includes event planners, marketing teams, and administrators. Its versatility makes it suitable for various types of events, ranging from one-off webinars to large-scale annual conferences. The platform’s user-friendly interface and native integration with Salesforce ensure that users can easily navigate the event creation process, manage registrations, and track performance metrics without needing extensive technical expertise. Key features of Blackthorn include secure payment processing, SMS messaging, and real-time analytics, which enhance attendee engagement and provide valuable insights into event performance. The software supports a wide range of event types, including free and paid events, and offers customization options such as CSS styling for branding purposes. Users can also manage sponsors, create auto-generated landing pages, and utilize mass email campaigns to promote their events effectively. These features not only streamline the event management process but also foster better communication and engagement with attendees. The mobile capabilities of Blackthorn further enhance the event management experience. Organizers can utilize a dedicated check-in app to efficiently manage attendee arrivals, complete with QR code scanning and badge printing functionalities. Additionally, the platform supports various payment methods, including credit cards, ACH, and invoicing, making it easy for attendees to register and pay for events. The robust reporting features, including over 40 pre-built event reports and dashboards, allow users to measure return on investment (ROI) and gain insights into attendee behavior, ensuring that organizations can make data-driven decisions for future events. Recognized for its excellence, Blackthorn has received multiple awards, including the Salesforce.org ISV Partner of the Year for Education in both EMEA and AMER regions. This recognition underscores the platform's commitment to delivering high-quality event management solutions tailored to the unique needs of its users. With its extensive features and seamless integration within Salesforce, Blackthorn stands out as a powerful tool for organizations looking to enhance their event planning and execution processes.

* * *

Product Website
Blackthorn Events
Seller
[Blackthorn.io](https://www.g2.com/sellers/blackthorn-io-216cb09b-35fa-4a30-87c5-50f7880603c6)
Discussions
[Blackthorn Events Community](https://www.g2.com/products/blackthorn-events/discuss)
Languages Supported

Danish, German, English, Finnish, French, Haitian, Italian, Japanese, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Chinese (Simplified), Chinese (Traditional)

Solution Type

All-in-One

Overview by
Chris Federspiel (CEO @ Blackthorn.io)

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

3 months

[
View More Pricing Information
](https://www.g2.com/products/blackthorn-events/pricing)

## Blackthorn Events Integrations
(13)

What do users say about integrations?

Verified by Blackthorn Events

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Agentforce Education (formerly Salesforce Education Cloud)

](https://www.g2.com/products/agentforce-education-formerly-salesforce-education-cloud/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Agentforce Marketing (formerly Salesforce Marketing Cloud)

](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Agentforce Sales (formerly Salesforce Sales Cloud)

](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

apsona

](https://www.g2.com/products/apsona/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Ascend

](https://www.g2.com/products/ascend-2025-12-01/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Blackthorn Payments

](https://www.g2.com/products/blackthorn-payments/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Intuit Mailchimp All-in-One Marketing Platform

](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Kindsight's Fundraising Platform

](https://www.g2.com/products/kindsight-s-fundraising-platform/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Salesforce Agentforce

](https://www.g2.com/products/salesforce-agentforce/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Salesforce Government Cloud

](https://www.g2.com/products/salesforce-government-cloud/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Salesforce Headless 360 Platform (formerly Salesforce Platform)

](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Stripe Payments

](https://www.g2.com/products/stripe-stripe-payments/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Zoom Workplace

](https://www.g2.com/products/zoom-workplace/reviews)

Show More

 ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management")
AN

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

5/22/2026

"Salesforce Integration and Tech Support That Deliver"

4/5

What do you like best about Blackthorn Events?

The Salesforce integration and tech support Review collected by and hosted on G2.com.

What do you dislike about Blackthorn Events?

The language and sometimes limited customization of event flows Review collected by and hosted on G2.com.

What problems is Blackthorn Events solving and how is that benefiting you?

Having the ability to create custom tickets and registration that best suits our population Review collected by and hosted on G2.com.

Show More

Response from Okenna Oruche of Blackthorn Events

[Editedit](https://www.g2.com/survey_responses/blackthorn-events-review-12859906/official_response/edit)

That native architecture is core to everything we build, so it's good to know it's landing the way it's meant to.

The feedback on language and customization of event flows is noted. That's an area we're actively working through, and input from organizations like yours shapes where we focus. If there's a specific flow or field that's been a consistent friction point, I'd welcome hearing more at okenna@blackthorn.io

Okenna Oruche,

Product Manager

okenna@blackthorn.io

Current UserValidated ReviewerSource: G2 invite on behalf of seller

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
AH

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

3/27/2026

"Strong Salesforce Integration and Flexible Customization"

4/5

What do you like best about Blackthorn Events?

integration with salesforce, customization Review collected by and hosted on G2.com.

What do you dislike about Blackthorn Events?

things seem to "break" with each update, easy to miss things that can cause issues for users bc there are so many fields, custom settings, etc Review collected by and hosted on G2.com.

What problems is Blackthorn Events solving and how is that benefiting you?

ability to host many events with program data connecting to other non event related elements of our program, very custom events, very custom registration process Review collected by and hosted on G2.com.

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Response from Okenna Oruche of Blackthorn Events

[Editedit](https://www.g2.com/survey_responses/blackthorn-events-review-12554956/official_response/edit)

The ability to run highly custom events with registration connecting to broader program data is a strong use case, and glad that's been working well.

Things breaking with updates and the complexity of managing so many fields and custom settings is fair criticism. We're focused on release quality to mitigate and stop things from regressing upon update.

Okenna Oruche

Product Manager

okenna@blackthorn.io

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management")
AN

Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

3/4/2026

"Streamlined Event Management with Some Bugs"

3/5

What do you like best about Blackthorn Events?

I like Blackthorn Events for its capability to streamline our event creation process. The template features stand out the most because they allow our organization to standardize how events are created by staff across different departments. Review collected by and hosted on G2.com.

What do you dislike about Blackthorn Events?

I dislike the number of bugs in each of their releases. We have to extensively test every single release in a sandbox. It's frustrating to find bugs during our basic testing of what a user would normally do through the experience. Review collected by and hosted on G2.com.

What problems is Blackthorn Events solving and how is that benefiting you?

I use Blackthorn Events to streamline our event creation process. The template capabilities are great for standardizing how events are created across different departments. Review collected by and hosted on G2.com.

Show More

Response from Okenna Oruche of Blackthorn Events

[Editedit](https://www.g2.com/survey_responses/blackthorn-events-review-12436946/official_response/edit)

Standardizing event creation across departments is a real workflow win, and it's great to hear the template features are making that possible for your team.

Finding issues during basic sandbox testing is frustrating, and that's a fair criticism. Release quality is something we're actively focused on, and hearing where that friction shows up most helps us prioritize the right things.

If you're open to it, I'd love to learn more about the specific areas where you've been running into issues. Feel free to reach out to me directly via email.

Okenna Oruche

Product Manager

okenna@blackthorn.io

Validated ReviewerIncentivizedSource: Seller invite

LS

Luis Manuel S.

Sales Events Manager

Mid-Market (51-1000 emp.)

10/23/2025

"Easy to Use with an Excellent Event Wizard"

4.5/5

What do you like best about Blackthorn Events?

The basic functions are very easy to understand. I love the Event Wizard!

I’d like the Event Wizard to have more features, even though it’s already very complete! Review collected by and hosted on G2.com.

What do you dislike about Blackthorn Events?

I would really like it if changes to the app content could be locked and require a password to unlock and edit. Review collected by and hosted on G2.com.

What problems is Blackthorn Events solving and how is that benefiting you?

It's helping me a lot to keep strict order and control over the applications of each of our events (who gets approved, who gets declined...) and to share this information quickly and easily with those who need it. Review collected by and hosted on G2.com.

Show More

Response from Michelle Petrel of Blackthorn Events

[Editedit](https://www.g2.com/survey_responses/blackthorn-events-review-11852866/official_response/edit)

Hi Luis,

Thanks so much for sharing your feedback! I’m glad to hear that the Event Wizard has been helpful and that Blackthorn Events makes it easier to stay organized and manage event applications.

I also appreciate you taking the time to share ideas for improvement. Insights like yours help us continue to refine the experience and focus on what matters most to users like you.

Thanks again for your thoughtful review and for being part of the Blackthorn community!

michelle.petrel@blackthorn.io

Current UserValidated ReviewerSource: G2 invite on behalf of seller

 ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education")
CH

Verified User in Higher Education

Small-Business (50 or fewer emp.)

4/13/2026

"Slick, Easy UI, but Blackthorn–Affinaquest Sync on Salesforce Can Be Challenging"

2.5/5

What do you like best about Blackthorn Events?

The UI is slick and modern-friendly. It is easy to use. Review collected by and hosted on G2.com.

What do you dislike about Blackthorn Events?

The sync between Blackthorn and Affinaquest on Salesforce has been challenging at times. Review collected by and hosted on G2.com.

What problems is Blackthorn Events solving and how is that benefiting you?

I am not certain if Blackthorn is working on making the sync with Affinaquest better or not. I know that our team recently set up an event and gifts were not flowing back due to set up issue so not certain what guardrails can be put into place to prevent user error. Review collected by and hosted on G2.com.

Show More

Response from Okenna Oruche of Blackthorn Events

[Editedit](https://www.g2.com/survey_responses/blackthorn-events-review-12621315/official_response/edit)

Glad the UI has been landing well.

The Affinaquest sync challenges and gifts not flowing back due to setup issues is worth looking into more closely. Feel free to reach out directly so we can better understand what's happening on your end.

Okenna Oruche

Product Manager

okenna@blackthorn.io

Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services")
UF

Verified User in Financial Services

Small-Business (50 or fewer emp.)

4/1/2026

"Nice Salesforce Integration, Limited Other Feedback"

3/5

What do you like best about Blackthorn Events?

That it is integrated with Salesforce is nice. Review collected by and hosted on G2.com.

What do you dislike about Blackthorn Events?

To get it where we needed it to be required a lot of backend work. Review collected by and hosted on G2.com.

What problems is Blackthorn Events solving and how is that benefiting you?

It helped non-technical colleagues to set up events with reminder emails pretty easily, once we built everything for their needs. Review collected by and hosted on G2.com.

Show More

Response from Okenna Oruche of Blackthorn Events

[Editedit](https://www.g2.com/survey_responses/blackthorn-events-review-12574764/official_response/edit)

Once the backend work was done, non-technical colleagues being able to set up events with reminder emails on their own is a good outcome.

The upfront configuration lift to get there is fair feedback and something we're actively working to reduce. If there are specific areas that felt unnecessarily heavy, we'd love to hear more.

Okenna Oruche

Product Manager

okenna@blackthorn.io

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Nichols K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nichols K.")
NK

Nichols K.

4/1/2026

"Simplifies event registration"

3.5/5

What do you like best about Blackthorn Events?

Blackthorn Events is user-friendly and integrates well with Salesforce making event management and data tracking much more efficient. Review collected by and hosted on G2.com.

What do you dislike about Blackthorn Events?

Some features can feel complex at first and require time or support to fully understand especially for new users. Review collected by and hosted on G2.com.

What problems is Blackthorn Events solving and how is that benefiting you?

n/a Review collected by and hosted on G2.com.

Show More

Response from Okenna Oruche of Blackthorn Events

[Editedit](https://www.g2.com/survey_responses/blackthorn-events-review-12574736/official_response/edit)

Efficient event management and data tracking without leaving Salesforce is the core win. Glad it's been working that way, Nichols.

The initial complexity for new users is something we're actively working to reduce.

Okenna Oruche

Product Manager

okenna@blackthorn.io

Validated ReviewerIncentivizedSource: Seller invite

JB

Jacob B.

Data Services Director

Mid-Market (51-1000 emp.)

11/21/2022

"Fantastic Onboarding"

4.5/5

What do you like best about Blackthorn Events?

Blackthorn events is a very straightforward tool, it integrates well with Salesforce, and the onboarding process is simple and easy. Review collected by and hosted on G2.com.

What do you dislike about Blackthorn Events?

Blackthorn has the feel of a relatively "young" platform. There are some enhancements needed around making look and feel changes to registration forms. Review collected by and hosted on G2.com.

What problems is Blackthorn Events solving and how is that benefiting you?

Blackthorn Events is making registration simple and easy for our org with a very clean registration form. Review collected by and hosted on G2.com.

Show More

Response from Chris Federspiel of Blackthorn Events

[Editedit](https://www.g2.com/survey_responses/blackthorn-events-review-7405418/official_response/edit)

Thank you Jacob! Would love to get your feedback on our new Event Wizard we're launching. It has an in-line editor for a new event UI, I think it'd help what what you're referencing. Mind emailing me? chris@blackthorn.io

2/12/2026
Validated ReviewerSource: Organic

 ![Stefan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stefan K.")
SK

Stefan K.

Director, Partnerships

Mid-Market (51-1000 emp.)

5/15/2025

"Amazing event app, native to Salesforce"

5/5

What do you like best about Blackthorn Events?

We've been using Balckthorn for the past 3 year to register and welcome people to a 2000+ event every year. We've also used them to sell merchandise and overall we are incredibly satisfied with the platform.

If you are a salesforce user than it's easy to use as it works in exactly the same way, even with integrations with other objects and the flows work really well as well.

The customer service has been impeccable and I don't believer waiting more than 2 hours for a solution. In some cases, they were also happy to jump on a call and solve the issue on the spot.

We use BT on an everyday basis as we approach our event and it's been also easy to implement as we have been using salesforce for the past 5 years. Review collected by and hosted on G2.com.

What do you dislike about Blackthorn Events?

I wish their badge creation process was a bit more intricate and allowed for more custom designs so that we can add sponsors logo and don't need to use an out of app service. Review collected by and hosted on G2.com.

What problems is Blackthorn Events solving and how is that benefiting you?

Through BT we register over 2000+ people and with the salesforce custom fields we can cater for any field we want and ask any questions we want to the attendees. Review collected by and hosted on G2.com.

Show More

Response from Michelle Petrel of Blackthorn Events

[Editedit](https://www.g2.com/survey_responses/blackthorn-events-review-11168243/official_response/edit)

Thank you for this positive and thoughtful review. We’re so glad our fantastic support team has been responsive when you’ve needed us; that’s exactly what we aim for! We love hearing how Blackthorn Events supports your 2,000+ attendee event and fits so naturally into your Salesforce workflows, from registration to merchandise sales.

And thank you for the note on badge customization - I’d love to hear more about your use case and explore how we can help. Feel free to reach out directly at michelle.petrel@blackthorn.io.

-Michelle

Current UserValidated ReviewerSource: G2 invite on behalf of seller

 ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance")
AI

Verified User in Insurance

Mid-Market (51-1000 emp.)

4/8/2026

"Blackthorn Events Simplifies Busy Event Check-Ins and Follow-Ups"

4/5

What do you like best about Blackthorn Events?

Blackthorn events helps us simplify check-ins at busy events and follow-ups Review collected by and hosted on G2.com.

What do you dislike about Blackthorn Events?

The update process feels a bit lacking when it comes to rollback. We’ve run into problems when deploying new updates shortly after release, and when those updates had issues, rolling back wasn’t as smooth or reliable as we needed. Review collected by and hosted on G2.com.

What problems is Blackthorn Events solving and how is that benefiting you?

It makes event handling tasks, such as check-ins and follow-up, easier. Review collected by and hosted on G2.com.

Show More

Response from Okenna Oruche of Blackthorn Events

[Editedit](https://www.g2.com/survey_responses/blackthorn-events-review-12602093/official_response/edit)

Smooth check-ins and timely follow-ups at busy events is exactly what Blackthorn should deliver. Glad that's been the experience.

Rollback reliability when a release has issues is a legitimate concern. Release quality is something we're actively focused on to reduce the likelihood of running into that situation in the first place. If you're open to sharing more detail on what you ran into, feel free to reach out directly.

Okenna Oruche

Product Manager

okenna@blackthorn.io

Validated ReviewerIncentivizedSource: Seller invite

## Questions about Blackthorn Events? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Blackthorn Events
](https://www.g2.com/products/blackthorn-events/discussions/new)

GU

Guest User

How has Blackthorn Events improved your event management, and what features do you find most useful?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/how-has-blackthorn-events-improved-your-event-management-and-what-features-do-you-find-most-useful)

[
View all Discussions
](https://www.g2.com/products/blackthorn-events/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

3 months

### Return on Investment

12 months

### Average Discount

9%

[
View More Pricing Information
](https://www.g2.com/products/blackthorn-events/pricing)

Blackthorn Events Comparisons

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##### 
##### Blackthorn Events Features

Registration

Event creation

User registration process

Payment processing

Marketing and Communications

Event website creation

Email automation

Email customization

Attendee Engagement

Event agendas and schedules

Platform

Performance and reliability

Reporting and dashboards

API / integrations

[
View More Features
](https://www.g2.com/products/blackthorn-events/features)

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##### Categories on G2

[Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps)[Event Registration & Ticketing](https://www.g2.com/categories/event-registration-ticketing)[Event Planning](https://www.g2.com/categories/event-planning)

[Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps)[Event Registration & Ticketing](https://www.g2.com/categories/event-registration-ticketing)[Event Planning](https://www.g2.com/categories/event-planning)[Event Management Platforms](https://www.g2.com/categories/event-management-platforms)

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