--- title: Blackthorn Events Reviews meta\_title: 'Blackthorn Events Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 206 reviews by the users' company size, role or industry to find out how Blackthorn Events works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 206 scale: '5' date\_modified: '2026-08-08' parent\_category: name: Event Management url: https://www.g2.com/categories/event-management ---

# Blackthorn Events Reviews & Product Details

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Blackthorn is a comprehensive event management solution designed specifically for organizations utilizing Salesforce® CRM. This innovative software enables teams to leverage their existing data to create, promote, and manage events seamlessly within the Salesforce environment. By eliminating the need for complex integrations, Blackthorn simplifies the event planning process, allowing users to focus on engagement and success metrics. Targeted primarily at businesses and educational institutions, Blackthorn caters to a diverse audience that includes event planners, marketing teams, and administrators. Its versatility makes it suitable for various types of events, ranging from one-off webinars to large-scale annual conferences. The platform’s user-friendly interface and native integration with Salesforce ensure that users can easily navigate the event creation process, manage registrations, and track performance metrics without needing extensive technical expertise. Key features of Blackthorn include secure payment processing, SMS messaging, and real-time analytics, which enhance attendee engagement and provide valuable insights into event performance. The software supports a wide range of event types, including free and paid events, and offers customization options such as CSS styling for branding purposes. Users can also manage sponsors, create auto-generated landing pages, and utilize mass email campaigns to promote their events effectively. These features not only streamline the event management process but also foster better communication and engagement with attendees. The mobile capabilities of Blackthorn further enhance the event management experience. Organizers can utilize a dedicated check-in app to efficiently manage attendee arrivals, complete with QR code scanning and badge printing functionalities. Additionally, the platform supports various payment methods, including credit cards, ACH, and invoicing, making it easy for attendees to register and pay for events. The robust reporting features, including over 40 pre-built event reports and dashboards, allow users to measure return on investment (ROI) and gain insights into attendee behavior, ensuring that organizations can make data-driven decisions for future events. Recognized for its excellence, Blackthorn has received multiple awards, including the Salesforce.org ISV Partner of the Year for Education in both EMEA and AMER regions. This recognition underscores the platform's commitment to delivering high-quality event management solutions tailored to the unique needs of its users. With its extensive features and seamless integration within Salesforce, Blackthorn stands out as a powerful tool for organizations looking to enhance their event planning and execution processes.

* * *

Product Website
Blackthorn Events
Seller
[Blackthorn.io](https://www.g2.com/sellers/blackthorn-io-216cb09b-35fa-4a30-87c5-50f7880603c6)
Discussions
[Blackthorn Events Community](https://www.g2.com/products/blackthorn-events/discuss)
Languages Supported

Danish, German, English, Finnish, French, Haitian, Italian, Japanese, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Chinese (Simplified), Chinese (Traditional)

Solution Type

All-in-One

Overview by
Chris Federspiel (CEO @ Blackthorn.io)

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

3 months

[
View More Pricing Information
](https://www.g2.com/products/blackthorn-events/pricing)

## Blackthorn Events Integrations
(13)

What do users say about integrations?

Verified by Blackthorn Events

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Agentforce Education (formerly Salesforce Education Cloud)

](https://www.g2.com/products/agentforce-education-formerly-salesforce-education-cloud/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Agentforce Marketing (formerly Salesforce Marketing Cloud)

](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Agentforce Sales (formerly Salesforce Sales Cloud)

](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

apsona

](https://www.g2.com/products/apsona/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Ascend

](https://www.g2.com/products/ascend-2025-12-01/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Blackthorn Payments

](https://www.g2.com/products/blackthorn-payments/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Intuit Mailchimp All-in-One Marketing Platform

](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Kindsight's Fundraising Platform

](https://www.g2.com/products/kindsight-s-fundraising-platform/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Salesforce Agentforce

](https://www.g2.com/products/salesforce-agentforce/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Salesforce Government Cloud

](https://www.g2.com/products/salesforce-government-cloud/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Salesforce Headless 360 Platform (formerly Salesforce Platform)

](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Stripe Payments

](https://www.g2.com/products/stripe-stripe-payments/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Zoom Workplace

](https://www.g2.com/products/zoom-workplace/reviews)

Show More

 ![Raffi S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raffi S.")
RS

Raffi S.

Mid-Market (51-1000 emp.)

5/13/2026

"Streamlines Event Management, Stellar Integration"

5/5

What do you like best about Blackthorn Events?

I use Blackthorn Events for event planning and management, and it really saves us days and weeks of admin work thanks to its features and capabilities. I like its integration with Salesforce, website embedding, and ease of integration with FormTitan, as they make it easier to create a 360 view of our constituent profiles. The initial setup was very easy, and the team is very engaged to start using it soon. Review collected by and hosted on G2.com.

What do you dislike about Blackthorn Events?

Customer support being outsourced. Takes a day to get a response. Make it local. The service is excellent just delayed. Review collected by and hosted on G2.com.

What problems is Blackthorn Events solving and how is that benefiting you?

Blackthorn Events saves us days and weeks of admin work and integrates well with Salesforce and FormTitan, making it easier to create a 360 view of our constituent profiles. Review collected by and hosted on G2.com.

Show More

Response from Okenna Oruche of Blackthorn Events

[Editedit](https://www.g2.com/survey_responses/blackthorn-events-review-12806235/official_response/edit)

Raffi, saving days and weeks of admin work is exactly the outcome we build toward, so that's genuinely good to hear.

I hear you on our need to shorten support response time. I'll relay that feedback to our team.

Okenna Oruche

Product Manager

okenna@blackthorn.io

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education")
AH

Verified User in Higher Education

Mid-Market (51-1000 emp.)

4/2/2026

"Flexible Event Forms, Great UI/UX, and Smooth Onboarding"

4.5/5

What do you like best about Blackthorn Events?

The business users have responded very positively to the UI/UX and the enhanced, flexible event form–building capabilities offered by this product compared to what we used previously. They have also appreciated the onboarding experience and the support we are currently receiving. As an admin, I appreciate the pre-built flows. Other features are yet to be explored. Review collected by and hosted on G2.com.

What do you dislike about Blackthorn Events?

So far, I have personally not encountered any negative side. Review collected by and hosted on G2.com.

What problems is Blackthorn Events solving and how is that benefiting you?

As we’re still in the onboarding phase, we’re continuing to learn the product. That said, based on my experience so far, Blackthon has been meeting all the criteria we had for the product we were looking for. I’m confident it will benefit us in many ways, especially in terms of ease of use, automations, integrations, AI, and other future enhancements, along with support and other considerations the team may have thought about. Review collected by and hosted on G2.com.

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Response from Okenna Oruche of Blackthorn Events

[Editedit](https://www.g2.com/survey_responses/blackthorn-events-review-12581202/official_response/edit)

Business users responding positively to the UI and form building right out of onboarding is a great sign, and the pre-built flows are a good foundation to build from as you continue exploring.

Looking forward to hearing how things develop as your team gets deeper into the product.

Okenna Oruche

Product Manager

okenna@blackthorn.io

Current UserValidated ReviewerIncentivizedSource: Seller invite

RS

Rohit S.

Co-Founder

Mid-Market (51-1000 emp.)

4/21/2026

"Blackthorn makes our sales and marketing teams on exactly the same page"

4.5/5

What do you like best about Blackthorn Events?

Hosting webinars and workshops used to mean dealing with messy Excel sheets. I love that this app drops every RSVP straight into Salesforce. My sales team can instantly see exactly who showed up without waiting for marketing to email them a list. Review collected by and hosted on G2.com.

What do you dislike about Blackthorn Events?

It takes some real time to set up. You can't just click a button and expect it to work perfectly in five minutes. You have to make sure all your custom fields are mapped correctly, which can be a little annoying at first. Review collected by and hosted on G2.com.

What problems is Blackthorn Events solving and how is that benefiting you?

It has been a huge time saver for our business. We don't lose track of warm leads anymore because their information is already sitting in our CRM the second they register. It really helps us turn attendees into actual clients much faster. Review collected by and hosted on G2.com.

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Response from Okenna Oruche of Blackthorn Events

[Editedit](https://www.g2.com/survey_responses/blackthorn-events-review-12659699/official_response/edit)

Sales seeing who showed up without waiting on a list from marketing is a real alignment win, Rohit. Glad that handoff is working cleanly.

The custom field mapping setup is a fair tradeoff to call out. If you have thoughts on where that process felt most frustrating, we'd love to hear it.

Okenna Oruche

Product Manager

okenna@blackthorn.io

Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education")
IH

Verified User in Higher Education

Mid-Market (51-1000 emp.)

4/1/2026

"User-Friendly Event Registration with Seamless Salesforce Integration"

5/5

What do you like best about Blackthorn Events?

Blackthorn Events helps us capture more accurate and consistent information about our attendees. It also provides a very user-friendly way for our attendees to learn about and register for events. Visibility groups are a great feature that give attendees an even more tailored experience. The platform integrates seamlessly with our Salesforce environment. Review collected by and hosted on G2.com.

What do you dislike about Blackthorn Events?

It would be great if Blackthorn Events could add a native email tool, or better yet, integrate with MarketingCloud, to improve our outreach capabilities. Review collected by and hosted on G2.com.

What problems is Blackthorn Events solving and how is that benefiting you?

Prior to Blackthorn Events, we had to manually update registrants to attendees. This slowed our work, caused more errors, and made our data analytics less accurate. We also had to custom build registration sites, which was time-consuming and expensive. Blackthorn Events has allowed us to scale up our Events team quickly, accurately, all while improving the attendee user experience. Review collected by and hosted on G2.com.

Show More

Response from Okenna Oruche of Blackthorn Events

[Editedit](https://www.g2.com/survey_responses/blackthorn-events-review-12574606/official_response/edit)

Accurate attendee data, tailored visibility groups, and no more manual registration-to-attendee updates is a meaningful operational shift. Glad Blackthorn has been able to support that kind of scale.

The Marketing Cloud integration request is noted and something we're keeping on our radar.

Okenna Oruche

Product Manager

okenna@blackthorn.io

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services")
UF

Verified User in Financial Services

Mid-Market (51-1000 emp.)

5/11/2026

"Great Tool, Even Better Customer Support"

5/5

What do you like best about Blackthorn Events?

Blackthorn Events has been a great tool for our team, but what really made the biggest difference overall was the level of support we received. The Blackthorn Onboarding Team was incredible, especially when it came to timely responses. It was clear how knowledgeable each team member was, and that expertise came through in every interaction. Review collected by and hosted on G2.com.

What do you dislike about Blackthorn Events?

I wouldn’t say I dislike anything about Blackthorn Events, but I would like to see an RSVP decline option added in the future. Review collected by and hosted on G2.com.

What problems is Blackthorn Events solving and how is that benefiting you?

We use Blackthorn Events to track RSVPs and send emails to our contacts. The Salesforce integration makes it quick and easy to manage this tracking, and it helps us stay organized when communicating with attendees. Review collected by and hosted on G2.com.

Show More

Response from Okenna Oruche of Blackthorn Events

[Editedit](https://www.g2.com/survey_responses/blackthorn-events-review-12792600/official_response/edit)

The onboarding team will be glad to hear this. Knowledgeable and responsive is exactly the bar they hold themselves to, so it means a lot when that comes through in practice.

The RSVP decline option is noted. Appreciate the enhancement request.

Okenna Oruche

Product Manager

okenna@blackthorn.io

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Public Relations and Communications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Public Relations and Communications")
AP

Verified User in Public Relations and Communications

Mid-Market (51-1000 emp.)

6/29/2026

"Blackthorn Events keeps you organized!"

5/5

What do you like best about Blackthorn Events?

It's helpful to have all of our events listed in one place, and it's nice to be able to jump back to see past event listing for reference. The integration with SalesForce is also helpful when sending mass emails to our constituents. Review collected by and hosted on G2.com.

What do you dislike about Blackthorn Events?

The initial onboarding was difficult. Learning the system took more time than I had anticipated. I am over a year in, and am still sometimes reaching out for help. Review collected by and hosted on G2.com.

What problems is Blackthorn Events solving and how is that benefiting you?

Blackthorn makes it easy for people to register for our events in a timely and efficient manor. Review collected by and hosted on G2.com.

Show More

Response from Okenna Oruche of Blackthorn Events

[Editedit](https://www.g2.com/survey_responses/blackthorn-events-review-13046281/official_response/edit)

We're glad Blackthorn Events gives your team a central home for event listings, and that referencing past events and the Salesforce integration for mass emails have become part of your regular workflow.

The onboarding feedback is fair, and we're actively working to shorten that learning curve. If you find things cumbersome as you continue using Blackthorn, please reach out to our support team for direction, and feel free to share that feedback with them directly. It gets surfaced to our development team for improvement.

Okenna Oruche

Product Manager

okenna@blackthorn.io

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Lauren L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lauren L.")
LL

Lauren L.

2/17/2026

"Empowers Event Management with Seamless CRM Integration"

4/5

What do you like best about Blackthorn Events?

I like how the user has a clean form to submit to sign up for events, even if the event is complex (multi-day/session). I also like how responsive the product team can be when we bring issues to them. It's great that it helps us offer a mobile-friendly registration form and capture payments. The simple messaging platform for quick communication with registrants is really helpful. Plus, it's integrated directly with our CRM, which gives us a better picture of how our constituents are engaging with us. Review collected by and hosted on G2.com.

What do you dislike about Blackthorn Events?

There is no simple way to register people on the backend of the form (i.e. if I am an event host and want to sign up on someone's behalf). There are just too many objects that need to be manually configured to an attendee record that typically would be connected automatically if someone was to go through the front end. Review collected by and hosted on G2.com.

What problems is Blackthorn Events solving and how is that benefiting you?

I use Blackthorn Events to collect registrations and track attendees. It provides a mobile-friendly registration form, captures payments, and facilitates communication with registrants. Its integration with Salesforce CRM gives us better insights into attendee engagement. Review collected by and hosted on G2.com.

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Response from Michelle Petrel of Blackthorn Events

[Editedit](https://www.g2.com/survey_responses/blackthorn-events-review-12373090/official_response/edit)

Thanks for the thoughtful review, Lauren! We’re glad Blackthorn Events is helping you manage complex events with mobile-friendly registration, payments, and messaging, and that the Salesforce CRM connection is giving you better visibility into engagement.

We really appreciate the feedback on backend registration workflows. Making it easier for event hosts to register attendees on someone else’s behalf is an important area, and input like this helps us understand those important workflow bottlenecks.

Thanks again for taking the time to share your experience.

Michelle Petrel, Sr. Product Manager

michelle.petrel@blackthorn.io

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Events Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Events Services")
UE

Verified User in Events Services

Mid-Market (51-1000 emp.)

8/6/2026

"Strong Salesforce Integration, but Setup Still Buggy and Rudimentary"

3.5/5

What do you like best about Blackthorn Events?

It's connection/integration with SalesForce Review collected by and hosted on G2.com.

What do you dislike about Blackthorn Events?

It is still very rudimentary and has a lot of bugs in it still. Not as easy to set up for an event as we would like. Review collected by and hosted on G2.com.

What problems is Blackthorn Events solving and how is that benefiting you?

We are trying to use it for events and registration or RSVPs and need it to look at SalesForce and try and get the two to communicate together to see if they are already members. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

JW

Jackie W.

Senior Assistant Director, Business Systems

Small-Business (50 or fewer emp.)

4/1/2026

"Intuitive, Flexible Event Management for Universities"

5/5

What do you like best about Blackthorn Events?

I love how Blackthorn Events streamlines the registration process and makes it easy to create, customize, and manage events without the need for multiple tools. It's intuitive and flexible, which allows me to get it up and running quickly without a steep learning curve. I can build and customize events for different formats easily. The centralized data feature, especially through Salesforce, means I don't have to juggle different systems, which is a real plus. Review collected by and hosted on G2.com.

What do you dislike about Blackthorn Events?

some areas of the navigation could be streamlined. Review collected by and hosted on G2.com.

What problems is Blackthorn Events solving and how is that benefiting you?

Blackthorn Events streamlines the registration process, making it easy to create, customize, and manage events without multiple tools. Its intuitive design allows quick setup without a steep learning curve, and it centralizes data with Salesforce, eliminating the need to juggle different systems. Review collected by and hosted on G2.com.

Show More

Response from Okenna Oruche of Blackthorn Events

[Editedit](https://www.g2.com/survey_responses/blackthorn-events-review-12574611/official_response/edit)

No steep learning curve and full Salesforce centralization without the tool-switching tax — that combination is hard to find, Jackie.

We're currently leaning into making some UX adjustments to streamline navigation.

Okenna Oruche

Product Manager

okenna@blackthorn.io

Validated ReviewerIncentivizedSource: Seller invite

 ![Charlotte M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charlotte M.")
CM

Charlotte M.

Small-Business (50 or fewer emp.)

4/1/2026

"Disappointing Experience, Complex and Limited Features"

0.5/5

What do you like best about Blackthorn Events?

I like that Blackthorn Events is connected to Salesforce. This integration is helpful because when we sell tickets, we can automatically have information about our ticket buyers, which can translate to our marketing efforts. Review collected by and hosted on G2.com.

What do you dislike about Blackthorn Events?

Honestly, Blackthorn has had many downsides in our experience. It doesn't provide a lot of the features we would want out of the box, and has required a lot of workarounds and customer support. It is not particularly user friendly on the backend and without a lot of subject matter expertise, it's easy to accidentally make a change that could impact many other aspects of an event we've put on sale. Very difficult. Review collected by and hosted on G2.com.

What problems is Blackthorn Events solving and how is that benefiting you?

Blackthorn Events syncs with our Salesforce, automatically updating ticket buyer info to enhance our marketing efforts. Review collected by and hosted on G2.com.

Show More

Response from Okenna Oruche of Blackthorn Events

[Editedit](https://www.g2.com/survey_responses/blackthorn-events-review-12575028/official_response/edit)

Charlotte, the experience you're describing is not what we want for any customer, and I appreciate you being direct about it.

The backend complexity and the risk of unintended changes cascading across a live event is a real concern. I'd genuinely like to understand more about where things have fallen short for your team. Feel free to reach out directly.

Okenna Oruche

Product Manager

okenna@blackthorn.io

Validated ReviewerSource: Organic

## Questions about Blackthorn Events? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Blackthorn Events
](https://www.g2.com/products/blackthorn-events/discussions/new)

GU

Guest User

How has Blackthorn Events improved your event management, and what features do you find most useful?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/how-has-blackthorn-events-improved-your-event-management-and-what-features-do-you-find-most-useful)

[
View all Discussions
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## Pricing Insights

Averages based on real user reviews.

### Time to Implement

3 months

### Return on Investment

12 months

### Average Discount

9%

[
View More Pricing Information
](https://www.g2.com/products/blackthorn-events/pricing)

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##### 
##### Blackthorn Events Features

Registration

Event creation

User registration process

Payment processing

Marketing and Communications

Event website creation

Email automation

Email customization

Attendee Engagement

Event agendas and schedules

Platform

Performance and reliability

Reporting and dashboards

API / integrations

[
View More Features
](https://www.g2.com/products/blackthorn-events/features)

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##### Categories on G2

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