--- title: Blackthorn Events Reviews meta\_title: 'Blackthorn Events Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 206 reviews by the users' company size, role or industry to find out how Blackthorn Events works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 206 scale: '5' date\_modified: '2026-08-08' parent\_category: name: Event Management url: https://www.g2.com/categories/event-management ---

# Blackthorn Events Reviews & Product Details

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Blackthorn is a comprehensive event management solution designed specifically for organizations utilizing Salesforce® CRM. This innovative software enables teams to leverage their existing data to create, promote, and manage events seamlessly within the Salesforce environment. By eliminating the need for complex integrations, Blackthorn simplifies the event planning process, allowing users to focus on engagement and success metrics. Targeted primarily at businesses and educational institutions, Blackthorn caters to a diverse audience that includes event planners, marketing teams, and administrators. Its versatility makes it suitable for various types of events, ranging from one-off webinars to large-scale annual conferences. The platform’s user-friendly interface and native integration with Salesforce ensure that users can easily navigate the event creation process, manage registrations, and track performance metrics without needing extensive technical expertise. Key features of Blackthorn include secure payment processing, SMS messaging, and real-time analytics, which enhance attendee engagement and provide valuable insights into event performance. The software supports a wide range of event types, including free and paid events, and offers customization options such as CSS styling for branding purposes. Users can also manage sponsors, create auto-generated landing pages, and utilize mass email campaigns to promote their events effectively. These features not only streamline the event management process but also foster better communication and engagement with attendees. The mobile capabilities of Blackthorn further enhance the event management experience. Organizers can utilize a dedicated check-in app to efficiently manage attendee arrivals, complete with QR code scanning and badge printing functionalities. Additionally, the platform supports various payment methods, including credit cards, ACH, and invoicing, making it easy for attendees to register and pay for events. The robust reporting features, including over 40 pre-built event reports and dashboards, allow users to measure return on investment (ROI) and gain insights into attendee behavior, ensuring that organizations can make data-driven decisions for future events. Recognized for its excellence, Blackthorn has received multiple awards, including the Salesforce.org ISV Partner of the Year for Education in both EMEA and AMER regions. This recognition underscores the platform's commitment to delivering high-quality event management solutions tailored to the unique needs of its users. With its extensive features and seamless integration within Salesforce, Blackthorn stands out as a powerful tool for organizations looking to enhance their event planning and execution processes.

* * *

Product Website
Blackthorn Events
Seller
[Blackthorn.io](https://www.g2.com/sellers/blackthorn-io-216cb09b-35fa-4a30-87c5-50f7880603c6)
Discussions
[Blackthorn Events Community](https://www.g2.com/products/blackthorn-events/discuss)
Languages Supported

Danish, German, English, Finnish, French, Haitian, Italian, Japanese, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Chinese (Simplified), Chinese (Traditional)

Solution Type

All-in-One

Overview by
Chris Federspiel (CEO @ Blackthorn.io)

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

3 months

[
View More Pricing Information
](https://www.g2.com/products/blackthorn-events/pricing)

## Blackthorn Events Integrations
(13)

What do users say about integrations?

Verified by Blackthorn Events

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Agentforce Education (formerly Salesforce Education Cloud)

](https://www.g2.com/products/agentforce-education-formerly-salesforce-education-cloud/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Agentforce Marketing (formerly Salesforce Marketing Cloud)

](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Agentforce Sales (formerly Salesforce Sales Cloud)

](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

apsona

](https://www.g2.com/products/apsona/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Ascend

](https://www.g2.com/products/ascend-2025-12-01/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Blackthorn Payments

](https://www.g2.com/products/blackthorn-payments/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Intuit Mailchimp All-in-One Marketing Platform

](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Kindsight's Fundraising Platform

](https://www.g2.com/products/kindsight-s-fundraising-platform/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Salesforce Agentforce

](https://www.g2.com/products/salesforce-agentforce/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Salesforce Government Cloud

](https://www.g2.com/products/salesforce-government-cloud/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Salesforce Headless 360 Platform (formerly Salesforce Platform)

](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Stripe Payments

](https://www.g2.com/products/stripe-stripe-payments/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Zoom Workplace

](https://www.g2.com/products/zoom-workplace/reviews)

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LS

LindsayCate S.

Events Specialist

Mid-Market (51-1000 emp.)

5/24/2024

"Outstanding Blackthorn Support"

4/5

What do you like best about Blackthorn Events?

The support from the Blackthorn team is unlike any I have experienced. This product is worth it alone just because of the amazing people behind this platform and how willing they are to help (shoutout Jared and Noah!) With 10 years of being in the workforce and utilizing many platforms, I have never come across a more helpful, people focused, "what can we do to make this product work for you" attitude. The Blackthorn team truly wants to help and are committed to making sure that you, the customer, are using the product in its full capacity. Particularly, their open office hours have been a game changer. AT ANY TIME, I can schedule a 15-30 minute 1-1 with a specialist (within their scheduled business hours) to help with any problem I am having. This has saved me countless hours back and relieved so much frustration on the user-facing end. They are responsive, helpful, and just an absolute joy to work with! Review collected by and hosted on G2.com.

What do you dislike about Blackthorn Events?

The main problems I find with this product is the complexity of some of the items. Often it can take a lot of clicks to accomplish what you're hoping to get done. The email template feature and form feature can be quite annoying. You have to make a form for pretty much every event, so just to set up a robust registration, you might need to make 2-4 forms ahead of time, then complete the registration. It's also not always clear what the forms do or where they end up once you insert them. It can take some digging to sort this out.

I think it's also not always attractive to the user, which can be discouraging for more youthful generations to be excited about. Review collected by and hosted on G2.com.

What problems is Blackthorn Events solving and how is that benefiting you?

Blackthorn is helping us by integrating in with Salesforce. We now have a whole events platform that captures all the data from our events and integrates it into Salesforce. This is a huge win for us! Review collected by and hosted on G2.com.

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Response from Katie Campbell of Blackthorn Events

[Editedit](https://www.g2.com/survey_responses/blackthorn-events-review-9699093/official_response/edit)

Hi LindsayCate! Thank you for your kind words - I'll make sure they get back to our onboarding team. I also appreciate your helpful and specific feedback on the Events app itself. We have some UI improvements coming for the form builder soon, but I agree that we could make it more intuitive to place the forms within the relevant registration step.

I'd love to hear more detail on the email template feature and the attractiveness. Are you referring to the Salesforce app (the event organizer-facing tool) or the webapp (the attendee-facing interface)? Please reach out - I'd love to hear from you at katie.campbell@blackthorn.io.

Validated ReviewerSource: Organic

EY

erdal y.

Human resources analyst

Small-Business (50 or fewer emp.)

4/3/2024

"Plan your events with Blackthorn Events"

4/5

What do you like best about Blackthorn Events?

Blackthorn Events in the solution to manage events, with a dynamic interface and without complications of use, the tools panel is easy to understand, an excellent option to plan events since it is in charge from the simplest as the creation of invitations to post-event surveys Review collected by and hosted on G2.com.

What do you dislike about Blackthorn Events?

In spite of not having major complications for its use, the technical service did not provide me with an adequate solution, the price in high for small companies Review collected by and hosted on G2.com.

What problems is Blackthorn Events solving and how is that benefiting you?

It reduces the time spent for the creation of events, optimizes the management during the execution of the event, allows knowing the opinions of the attendees on the topics discussed at the event through surveys, allows attendees to ask anonymously sponsoring an assertive communication. It has never been so easy to manage an event, it is the best solution for any company Review collected by and hosted on G2.com.

Show More

Response from Katie Campbell of Blackthorn Events

[Editedit](https://www.g2.com/survey_responses/blackthorn-events-review-9505470/official_response/edit)

Hi Erdal, thank you for taking time to share your feedback. We would love to earn all five stars, and I hope that the recent improvements we have made to our customer technical support offerings will provide you a better experience going forward.

If you are willing, we'd love another chance to find a satisfactory solution to the issue you were facing. Please reach out: katie.campbell@blackthorn.io.

Current UserValidated ReviewerIncentivizedSource: Seller invite

MG

manoj g.

Salesforce Consultant

Mid-Market (51-1000 emp.)

5/23/2024

"Best Event Organization App"

5/5

What do you like best about Blackthorn Events?

Events can be customized as per our own business requirements. Lots of customizations Available on Events, Event Items, Attendees, Forms etc.

Great Documentation available clearly explaining all the features within the Blackthorn Application and Support Team is very responsive and Knowledgable. Blackthorn Youtube channel is a great source to get a high level overview of a feature and stay upto-date about their upcoming features. Review collected by and hosted on G2.com.

What do you dislike about Blackthorn Events?

No issues that i can think of using Blackthorn for close to a year now Review collected by and hosted on G2.com.

What problems is Blackthorn Events solving and how is that benefiting you?

Blackthorn Events lets us customize our Event page as our needs and also seemlessly integrate with payment gateways with click and not code Review collected by and hosted on G2.com.

Show More

Response from Katie Campbell of Blackthorn Events

[Editedit](https://www.g2.com/survey_responses/blackthorn-events-review-9695939/official_response/edit)

Thank you, Manoj! We appreciate the glowing review. I'm glad to hear you've found our Youtube channel and you're fully leveraging the power of the Events app. If you think of suggestions for improvements to the app, please reach out: katie.campbell@blackthorn.io.

Current UserValidated ReviewerSource: Organic

SG

Seema G.

Small-Business (50 or fewer emp.)

2/12/2024

"Create great events for all your customers."

4.5/5

What do you like best about Blackthorn Events?

Excellent for managing paid or free virtual events, without complex very simple to use for the common user, you can automate the invitations to the events from the platform, you can even manage the economic part of the event, billing, management, itinerary very interesting the whole process of using the program. Review collected by and hosted on G2.com.

What do you dislike about Blackthorn Events?

There is nothing I don't like about this program, it's hard to say that it does anything wrong, I could include that the integrations are a bit poor, but I don't see them as necessary, the truth is that within the program you have everything you need. Review collected by and hosted on G2.com.

What problems is Blackthorn Events solving and how is that benefiting you?

Everything included in this program is a useful way to obtain a system for creating customized events for our company, sometimes we like to present new projects and this is an excellent system to do it, the ease of sending invitations to all our customers, manage costs, discount codes is fun. Review collected by and hosted on G2.com.

Show More

Response from Katie Campbell of Blackthorn Events

[Editedit](https://www.g2.com/survey_responses/blackthorn-events-review-9226033/official_response/edit)

Hi Seema! I'm delighted to hear that our app is helping you manage your events effectively. Would you please reach out with more detail on the integrations improvements you are looking for? I'd love to get you to a 10/10! You can reach me at katie.campbell@blackthorn.io

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Zac E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zac E.")
ZE

Zac E.

Digital Platform Manager

Small-Business (50 or fewer emp.)

4/26/2024

"Impeccable Customer Success Team, Support Team, and Enablement Team"

5/5

What do you like best about Blackthorn Events?

As a digital platform manager at the Royal Photographic Society, I have been working with the Customer Success Team, Support Team and Enablement Team to update our platform, which has been outdated for about 18 months. The teams have been impeccable; I couldn't ask for a more supportive bunch of people.

As someone with ADHD/Dyslexia, I struggle with learning new technologies, but they have all been amazing and supportive. Nothing is too big for them, and they are happy to explain stuff repeatedly until I understand it and go above and beyond to ensure the platform works flawlessly.

They have made the upgrade project easy, and I have grown professionally and personally by collaborating with the teams mentioned above to enhance my experience with Blackthorn.

The platform has also allowed our volunteers to create events to a high standard and customize the platform to make the UX/UI of their lives so much easier. Review collected by and hosted on G2.com.

What do you dislike about Blackthorn Events?

We have had no issues with blackthorn since integrating it. Review collected by and hosted on G2.com.

What problems is Blackthorn Events solving and how is that benefiting you?

How we are able to host events with integrating it in Salesforce to hold data in one location. Review collected by and hosted on G2.com.

Show More

Response from Katie Campbell of Blackthorn Events

[Editedit](https://www.g2.com/survey_responses/blackthorn-events-review-9579421/official_response/edit)

Wow, thank you Zac! I shared your glowing review as a big shoutout to the teams you mentioned. Thank you for your collaboration and for trusting us with your events. As we grow together, please reach out should you have suggestions for new features and improvements: katie.campbell@blackthorn.io (Director of Product)

Validated ReviewerSource: Organic

 ![Adam D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adam D.")
AD

Adam D.

Small-Business (50 or fewer emp.)

3/4/2024

"Extremely Intuitive and Easy to Implement"

5/5

What do you like best about Blackthorn Events?

The app is extremely intuitive and easy to use. Our staff has no issues building events thanks to the events builder. The email sender has been fantastic and allows us to send reminders and post-event surveys extremely easily.

The ability to modify the data dictionary has been great as well.

Their support is also very responsive and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Blackthorn Events?

There are a lot of things you need to remember to do before publishing events, which leads to some confusion among our staff that don't create many events. Review collected by and hosted on G2.com.

What problems is Blackthorn Events solving and how is that benefiting you?

Blackthorn integrates into our Salesforce instance and allows us to create additional automation off of the attendee status of events that stakeholders/program participants paticipate in. Having an easy to search events calendar on our experience site for our program participants has made some of our events more attended. Review collected by and hosted on G2.com.

Show More

Response from Katie Campbell of Blackthorn Events

[Editedit](https://www.g2.com/survey_responses/blackthorn-events-review-9376331/official_response/edit)

Hi Adam, thank you for your glowing review! We are working on making the app even more intuitive, especially for those infrequent users you mentioned. I'd love to hear more detail if you have time to reach out: katie.campbell@blackthorn.io (Director of Product)

Current UserValidated ReviewerSource: Organic

AA

Anas A.

Small-Business (50 or fewer emp.)

2/5/2024

"Event organizer with tools that you should take into account for your future planning."

4/5

What do you like best about Blackthorn Events?

The tools provided for event planning are very good, the interface from the beginning is easy to use, the tools are very powerful and allow you to run events in an orderly manner, the organization for communication with attendees participating in the organized events is also excellent, the reports provided and the analysis of each event managed with the platform are complete, it does its job very well. Review collected by and hosted on G2.com.

What do you dislike about Blackthorn Events?

It is an expensive program with a technical support that does not provide quick solutions, I think they should focus on providing better solutions to the failures in their next updates. Review collected by and hosted on G2.com.

What problems is Blackthorn Events solving and how is that benefiting you?

We hired the service to plan events for our clients, to launch new products, despite some errors in the platform, the events managed with the service were success, and it is always a tool that we use in this section of our company. Review collected by and hosted on G2.com.

Show More

Response from Chris Federspiel of Blackthorn Events

[Editedit](https://www.g2.com/survey_responses/blackthorn-events-review-9197939/official_response/edit)

Thank you for your review Anas. For the technical support, we have big changes we're making now. We're rolling out dedicated-account team members, emergency phone support, and have started daily office hours for how-to. Email me and I'll get you more info? chris@blackthorn.io

Current UserValidated ReviewerIncentivizedSource: Seller invite

CS

Cori S.

Enterprise (\> 1000 emp.)

1/16/2024

"Manage all the events you need to organize for your company from the comfort of this platform."

4.5/5

What do you like best about Blackthorn Events?

It is my favorite event management tool, the panel is very intuitive and can be navigated easily and safely, from the control panel I can manage the entire workflow and even provide support to all employees of our academy. It is perfect for planning events, from the platform I can manage email invitations for example to the departments of our organization. The setup was very fast. I like the customization I have within the platform, I have access to many filters, visibility controls and ability to manage tickets and alerts. Review collected by and hosted on G2.com.

What do you dislike about Blackthorn Events?

The management for email campaigns leaves much to be desired, the support team lacks personalization when it comes to solving problems, poor calendar option, poor integrations. Many functions that fail or get stuck, some automatic options such as email do not work properly. Review collected by and hosted on G2.com.

What problems is Blackthorn Events solving and how is that benefiting you?

We started using the service because we can manage events directly from Salesforce, we are a faculty that holds many conferences, technology events, events for students and with this tool we have access to the creation of credentials for these events, manual processes are a thing of the past thanks to the use of this event management tool, with the integration with Zoom we can even make online events where our participants can view and interact with the presentations that we expose. Review collected by and hosted on G2.com.

Show More

Response from Katie Campbell of Blackthorn Events

[Editedit](https://www.g2.com/survey_responses/blackthorn-events-review-9118591/official_response/edit)

Thanks, Cori! I'm so happy to hear you're been able to take advantage of our many customization options. I think you'll be happy to see the changes we've made to support, which are designed to address the issue you raise here. Would you be open to sharing more detail on the functions that fail or get stuck? I'd love to hear from you: katie.campbell@blackthorn.io (Director of Product)

Current UserValidated ReviewerIncentivizedSource: Seller invite

AH

ashraf H.

Software engineer

Small-Business (50 or fewer emp.)

3/21/2024

"Organize your event whith Blackthorn Events"

4.5/5

What do you like best about Blackthorn Events?

The interface is intuitive and fun to use, it has been a great help to manage events from planning to post-event surveys, communication with event attendees is reciprocal the customer support is equipped with the tools and knowledge Review collected by and hosted on G2.com.

What do you dislike about Blackthorn Events?

The cost of the program may be somewhat high compared to others, but the functionality of the program is exceptional and well worth the expense Review collected by and hosted on G2.com.

What problems is Blackthorn Events solving and how is that benefiting you?

Reduced the time used for the organization of the event, the creation of surveys during and after the event is an excellent tool to know the opinions of the attendees, optimized the storage of data since everything is in one place and with easy access saving time and money for the company Review collected by and hosted on G2.com.

Show More

Response from Katie Campbell of Blackthorn Events

[Editedit](https://www.g2.com/survey_responses/blackthorn-events-review-9460825/official_response/edit)

Ashraf, thank you for being a customer and for the glowing review! I'm glad to hear the app is making your company more efficient. I'm always open to feedback if you'd like to reach out: katie.campbell@blackthorn.io.

Current UserValidated ReviewerIncentivizedSource: Seller invite

LH

Lutz H.

Enterprise (\> 1000 emp.)

3/4/2024

"organize events efficiently."

4/5

What do you like best about Blackthorn Events?

it has never been so simple and fast to make an event, no matter the complexity, number of speakers or if it will be free or paid, the way blackthorn facilitates the process is incredible, it is an intuitive interface with simple tools to run, and the technical support part gives you an almost immediate attention, i recommend it. Review collected by and hosted on G2.com.

What do you dislike about Blackthorn Events?

It is really difficult for me to highlight any negative aspect of the product, since any doubts that may arise will be easily solved by the technical support team. Review collected by and hosted on G2.com.

What problems is Blackthorn Events solving and how is that benefiting you?

Reduce the time required to hold the event, obtain attendee data quickly and easily, arrange payments, manage registration forms to learn more about the event attendees. Review collected by and hosted on G2.com.

Show More

Response from Katie Campbell of Blackthorn Events

[Editedit](https://www.g2.com/survey_responses/blackthorn-events-review-9380060/official_response/edit)

Lutz, I appreciate your positive review of the app! Since you list no negative aspects, I'm curious to know what we can do to earn a 10/10 review from you? Please reach out. I'm katie.campbell@blackthorn.io. Thank you!

Current UserValidated ReviewerIncentivizedSource: Seller invite

## Questions about Blackthorn Events? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Blackthorn Events
](https://www.g2.com/products/blackthorn-events/discussions/new)

GU

Guest User

How has Blackthorn Events improved your event management, and what features do you find most useful?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/how-has-blackthorn-events-improved-your-event-management-and-what-features-do-you-find-most-useful)

[
View all Discussions
](https://www.g2.com/products/blackthorn-events/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

3 months

### Return on Investment

12 months

### Average Discount

9%

[
View More Pricing Information
](https://www.g2.com/products/blackthorn-events/pricing)

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##### 
##### Blackthorn Events Features

Registration

Event creation

User registration process

Payment processing

Marketing and Communications

Event website creation

Email automation

Email customization

Attendee Engagement

Event agendas and schedules

Platform

Performance and reliability

Reporting and dashboards

API / integrations

[
View More Features
](https://www.g2.com/products/blackthorn-events/features)

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##### Categories on G2

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