Bettermode Reviews & Product Details

The community has several configurable and easy-to-understand resources. The SEO is also configurable. Review collected by and hosted on G2.com.

Few reports, but they generally implement what is suggested. Review collected by and hosted on G2.com.

I'm brand new to the SaaS community space, and honestly, Tribe was the right decision. I looked at some competitors that offered similar things, but at 2x the cost. I couldn't believe how incredible Tribe for the value. Review collected by and hosted on G2.com.

I like that right when I'm about to say "Hmm..I wish they had this feature", the product team releases a video showcasing that they are literally ACTIVELY creating that feature. It's like they know what I'm thinking before I even think it. Review collected by and hosted on G2.com.

I really like their customization tool - adding and removing blocks along with embedding, html, and their call to actions. I use them daily. Review collected by and hosted on G2.com.

Although improved, the analytics could be refined more. Not having a native onboarding sequence for members makes it more difficult to onboard them properly therefore, they are not using the community optimally. Review collected by and hosted on G2.com.

I love the user interface, the simplicity of use, and the amazing features. They have the features you NEED to run a community. It is one of the best platforms out there for a community. I am truly in love. Review collected by and hosted on G2.com.

Currently missing an app feature which is essential when trying to ensure people switch from a platform like Facebook to an outside community. Review collected by and hosted on G2.com.

Tribe has been a good platform for laying the foundation for our community. I chose it for its intuitive, clean interface and overall functionality. Getting members to use it consistently is challenging. It's a good repository for information but it's not an effective way for members to communicate with each other. Review collected by and hosted on G2.com.

Not having an app or further developing functionality. The instant message feature is useless. The slow response time for customer service requests is painful. Review collected by and hosted on G2.com.

My experience with Tribe has been one of adaptive ingenuity and innovation. The staff is constantly offering updates and add-ons in response to feedback. Their customer service is excellent, (except on the weekends😎). Review collected by and hosted on G2.com.

My only issue is that they are closed on weekends. Review collected by and hosted on G2.com.

We created an online Tribe group and it quickly became a community. Our customers and employees are able to connect easily and it has made our organization stronger because of it. Many of our community members are not on Facebook or other social media and they can all use our Tribe community, which they appreciate. Review collected by and hosted on G2.com.

It used to be hard to remember passwords but tribe recently added SSO and Google/FB/LinkedIn sign in which makes it super easy for us. No complaints! Review collected by and hosted on G2.com.

The platform allows extensive customization. Amazing technical documentation and easy SSO configurations also made it easier to launch the community. We were also able to integrate the community into our existing tools and processes. Review collected by and hosted on G2.com.

This is not something I dislike, but I want to give a bit of advice - pay special attention to the technical documentation and make sure it is always up to date. Given the nature of the platform, without discipline in documentation, implementation can quickly become complex. Review collected by and hosted on G2.com.

- Rich functionality

- Good UI

- Quick onboarding Review collected by and hosted on G2.com.

- Misleading marketing & functionality

- False advertisement of multi-language support

- Censorship on the Tribe's own forum when providing raw feedback Review collected by and hosted on G2.com.

Features like CNAME, SSO, spaces, upvoting, Q&A, member profile options, cookie consent, community moderation, and more make it useful for our company. Review collected by and hosted on G2.com.

I don't 'dislike' anything really but I do look forward Tribe 2.0 adding 1.0 features like social login, messaging, spam control, virtual currency, and more. Review collected by and hosted on G2.com.