--- title: BetterCloud Reviews meta\_title: 'BetterCloud Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 486 reviews by the users' company size, role or industry to find out how BetterCloud works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 486 scale: '5' date\_modified: '2026-08-09' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management ---

### BetterCloud Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the **automation capabilities** of BetterCloud, which streamline onboarding and enhance overall efficiency. [(47 mentions)](https://www.g2.com/products/bettercloud/reviews?filters%5Bsentiment_snippet%5D=1573902&qs=pros-and-cons#reviews)

Users find BetterCloud's interface **easy to navigate** , enhancing functionality and simplifying user administration processes. [(42 mentions)](https://www.g2.com/products/bettercloud/reviews?filters%5Bsentiment_snippet%5D=1575184&qs=pros-and-cons#reviews)

Users value the **efficient onboarding process** of BetterCloud, noting its simplicity and seamless integration into systems. [(31 mentions)](https://www.g2.com/products/bettercloud/reviews?filters%5Bsentiment_snippet%5D=1573947&qs=pros-and-cons#reviews)

Users value the **time-saving automations** of BetterCloud, enhancing efficiency in routine IT tasks like onboarding and offboarding. [(27 mentions)](https://www.g2.com/products/bettercloud/reviews?filters%5Bsentiment_snippet%5D=1573960&qs=pros-and-cons#reviews)

Users value the **efficient offboarding process** with BetterCloud, significantly reducing time spent on manual tasks. [(25 mentions)](https://www.g2.com/products/bettercloud/reviews?filters%5Bsentiment_snippet%5D=1573835&qs=pros-and-cons#reviews)

Users find the **limited features** of BetterCloud hinder effective management and require cumbersome manual processes. [(28 mentions)](https://www.g2.com/products/bettercloud/reviews?filters%5Bsentiment_snippet%5D=1574391&qs=pros-and-cons#reviews)

Users experience **integration issues** with BetterCloud, especially with Google Drive and Citrix products like ShareFile. [(21 mentions)](https://www.g2.com/products/bettercloud/reviews?filters%5Bsentiment_snippet%5D=1574802&qs=pros-and-cons#reviews)

Users find the **missing features** in BetterCloud, like manual sync and lack of sorting, quite frustrating. [(19 mentions)](https://www.g2.com/products/bettercloud/reviews?filters%5Bsentiment_snippet%5D=1573496&qs=pros-and-cons#reviews)

Users find **access limitations** frustrating, particularly regarding file searching and delegation issues in BetterCloud. [(13 mentions)](https://www.g2.com/products/bettercloud/reviews?filters%5Bsentiment_snippet%5D=1573325&qs=pros-and-cons#reviews)

Users feel that BetterCloud is **lacking features** for improved file searching and integration capabilities. [(13 mentions)](https://www.g2.com/products/bettercloud/reviews?filters%5Bsentiment_snippet%5D=1574729&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of BetterCloud

##### 1. Automation

Users value the **automation capabilities** of BetterCloud, which streamline onboarding and enhance overall efficiency.
[
See 47 mentions
](https://www.g2.com/products/bettercloud/reviews?filters%5Bsentiment_snippet%5D=1573902&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Brian B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian B.")
BB

Brian B.

Mid-Market (51-1000 emp.)

4.5/5

"Effortless Automation and SaaS Management"

What do you like about BetterCloud?

I love how easy it is to automate onboarding and offboarding tasks with BetterCloud. It helps ensure that our new employees are set up properly and th

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Easy and Effective, with Improvable Workflows"

What do you like about BetterCloud?

I appreciate the ease of access and efficiency of BetterCloud. The pricing is very reasonable, which is a plus. BetterCloud provides real strategic va

##### 2. Ease of Use

Users find BetterCloud's interface **easy to navigate** , enhancing functionality and simplifying user administration processes.
[
See 42 mentions
](https://www.g2.com/products/bettercloud/reviews?filters%5Bsentiment_snippet%5D=1575184&qs=pros-and-cons#reviews)

See Related User Reviews

 ![James W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James W.")
JW

James W.

Mid-Market (51-1000 emp.)

4.5/5

"Better Cloud for Better efficiency"

What do you like about BetterCloud?

The new UI is clear and simple to use and helps save me time when managing users.

 ![Brian B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian B.")
BB

Brian B.

Mid-Market (51-1000 emp.)

4.5/5

"Effortless Automation and SaaS Management"

What do you like about BetterCloud?

I love how easy it is to automate onboarding and offboarding tasks with BetterCloud. It helps ensure that our new employees are set up properly and th

##### 3. Onboarding

Users value the **efficient onboarding process** of BetterCloud, noting its simplicity and seamless integration into systems.
[
See 31 mentions
](https://www.g2.com/products/bettercloud/reviews?filters%5Bsentiment_snippet%5D=1573947&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Brilliant Automation and Security for Streamlined IT Management"

What do you like about BetterCloud?

BetterCloud offers brilliant automation capabilities, where it manages all repetitive IT services including policy enforcement, access changes, onboar

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"BetterCloud makes onboarding/off boarding seamless."

What do you like about BetterCloud?

I appreciate the ability to bulk-create and update accounts, which really streamlines my workflow. The customizable workflows for onboarding, offboard

##### 4. Time-saving

Users value the **time-saving automations** of BetterCloud, enhancing efficiency in routine IT tasks like onboarding and offboarding.
[
See 27 mentions
](https://www.g2.com/products/bettercloud/reviews?filters%5Bsentiment_snippet%5D=1573960&qs=pros-and-cons#reviews)

See Related User Reviews

 ![James W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James W.")
JW

James W.

Mid-Market (51-1000 emp.)

4.5/5

"Better Cloud for Better efficiency"

What do you like about BetterCloud?

The new UI is clear and simple to use and helps save me time when managing users.

 ![Brian B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian B.")
BB

Brian B.

Mid-Market (51-1000 emp.)

4.5/5

"Effortless Automation and SaaS Management"

What do you like about BetterCloud?

I love how easy it is to automate onboarding and offboarding tasks with BetterCloud. It helps ensure that our new employees are set up properly and th

##### 5. Offboarding Process

Users value the **efficient offboarding process** with BetterCloud, significantly reducing time spent on manual tasks.
[
See 25 mentions
](https://www.g2.com/products/bettercloud/reviews?filters%5Bsentiment_snippet%5D=1573835&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Brilliant Automation and Security for Streamlined IT Management"

What do you like about BetterCloud?

BetterCloud offers brilliant automation capabilities, where it manages all repetitive IT services including policy enforcement, access changes, onboar

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"BetterCloud makes onboarding/off boarding seamless."

What do you like about BetterCloud?

I appreciate the ability to bulk-create and update accounts, which really streamlines my workflow. The customizable workflows for onboarding, offboard

### 5 Cons or Disadvantages of BetterCloud

##### 1. Limited Features

Users find the **limited features** of BetterCloud hinder effective management and require cumbersome manual processes.
[
See 28 mentions
](https://www.g2.com/products/bettercloud/reviews?filters%5Bsentiment_snippet%5D=1574391&qs=pros-and-cons#reviews)

See Related User Reviews

 ![James W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James W.")
JW

James W.

Mid-Market (51-1000 emp.)

4.5/5

"Better Cloud for Better efficiency"

What do you dislike about BetterCloud?

still could use some more features to help improve searching for files

 ![Brian B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian B.")
BB

Brian B.

Mid-Market (51-1000 emp.)

4.5/5

"Effortless Automation and SaaS Management"

What do you dislike about BetterCloud?

There are some integrations with certain SaaS platforms that are limited in their functionality and don't have some functions that we would prefer to

##### 2. Integration Issues

Users experience **integration issues** with BetterCloud, especially with Google Drive and Citrix products like ShareFile.
[
See 21 mentions
](https://www.g2.com/products/bettercloud/reviews?filters%5Bsentiment_snippet%5D=1574802&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Brian B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian B.")
BB

Brian B.

Mid-Market (51-1000 emp.)

4.5/5

"Effortless Automation and SaaS Management"

What do you dislike about BetterCloud?

There are some integrations with certain SaaS platforms that are limited in their functionality and don't have some functions that we would prefer to

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"No-Code SaaS Automation with Centralized Visibility and Strong Governance"

What do you dislike about BetterCloud?

BetterCloud is classified as a premium app with high rates that might demoralize small companies The APIs support and integration mechanisms with Be

##### 3. Missing Features

Users find the **missing features** in BetterCloud, like manual sync and lack of sorting, quite frustrating.
[
See 19 mentions
](https://www.g2.com/products/bettercloud/reviews?filters%5Bsentiment_snippet%5D=1573496&qs=pros-and-cons#reviews)

See Related User Reviews

 ![James W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James W.")
JW

James W.

Mid-Market (51-1000 emp.)

4.5/5

"Better Cloud for Better efficiency"

What do you dislike about BetterCloud?

still could use some more features to help improve searching for files

 ![Brian B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian B.")
BB

Brian B.

Mid-Market (51-1000 emp.)

4.5/5

"Effortless Automation and SaaS Management"

What do you dislike about BetterCloud?

There are some integrations with certain SaaS platforms that are limited in their functionality and don't have some functions that we would prefer to

##### 4. Access Limitations

Users find **access limitations** frustrating, particularly regarding file searching and delegation issues in BetterCloud.
[
See 13 mentions
](https://www.g2.com/products/bettercloud/reviews?filters%5Bsentiment_snippet%5D=1573325&qs=pros-and-cons#reviews)

See Related User Reviews

 ![James W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James W.")
JW

James W.

Mid-Market (51-1000 emp.)

4.5/5

"Better Cloud for Better efficiency"

What do you dislike about BetterCloud?

still could use some more features to help improve searching for files

 ![Matthew K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew K.")
MK

Matthew K.

Mid-Market (51-1000 emp.)

5.0/5

"Bettercloud review"

What do you dislike about BetterCloud?

The limit of setting an auto reply. I wish there were a certain number of days you could set it for, instead of 30.90, etc

##### 5. Lacking Features

Users feel that BetterCloud is **lacking features** for improved file searching and integration capabilities.
[
See 13 mentions
](https://www.g2.com/products/bettercloud/reviews?filters%5Bsentiment_snippet%5D=1574729&qs=pros-and-cons#reviews)

See Related User Reviews

 ![James W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James W.")
JW

James W.

Mid-Market (51-1000 emp.)

4.5/5

"Better Cloud for Better efficiency"

What do you dislike about BetterCloud?

still could use some more features to help improve searching for files

 ![Brian B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian B.")
BB

Brian B.

Mid-Market (51-1000 emp.)

4.5/5

"Effortless Automation and SaaS Management"

What do you dislike about BetterCloud?

There are some integrations with certain SaaS platforms that are limited in their functionality and don't have some functions that we would prefer to

 ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction")
AC

Verified User in Construction

Enterprise (\> 1000 emp.)

5/29/2024

"BetterCloud Review: Simplifying Cloud Security and Governance"

4/5

What do you like best about BetterCloud?

BetterCloud excels at automating routine tasks like user provisioning and access management, freeing up manual works Review collected by and hosted on G2.com.

What do you dislike about BetterCloud?

BetterCloud is quite expensive and triggers for workflow are pretty limited Review collected by and hosted on G2.com.

What problems is BetterCloud solving and how is that benefiting you?

Terminating accounts in multiple platforms such as Google, Box, Spanning, Atlassian, and RingCentral. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

 ![Justyn C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Justyn C.")
JC

Justyn C.

IT Management

Enterprise (\> 1000 emp.)

3/25/2021

"Automate Everyday Task"

5/5

What do you like best about BetterCloud?

BetterCloud makes creating workflows extremely easy. There's no need to know how to code or how all the APIs work, an extreme amount of automation takes place directly in the BetterCloud interface. Review collected by and hosted on G2.com.

What do you dislike about BetterCloud?

The older Bettercloud admin console still has features that the new console does not have. Those features allow for more granular permissions, especially within private Google Calendars and individaul files in Google Drive. Review collected by and hosted on G2.com.

What problems is BetterCloud solving and how is that benefiting you?

We are trying to find better ways to manage our SaaS environment, while trying to grow it at the same time. We believe that SaaS will be the way of the future and the more we can mature this using tools like BetterCloud, the better off we will be. Review collected by and hosted on G2.com.

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7/24/2023
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Government Relations](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Relations")
AG

Verified User in Government Relations

Mid-Market (51-1000 emp.)

7/26/2023

"A secret Weapon for any Google Workspace Admin"

4.5/5

What do you like best about BetterCloud?

The ability to roll out configurations, and standardize signatures and email filters across all of the business accounts is a truly remarkable time saver. The health and insight center is also an invaluable tool that can alert you to misconfigurations on the domain that could possibly lead to security disruptions. Review collected by and hosted on G2.com.

What do you dislike about BetterCloud?

I wish there was an option to share a central contact list that could be updated and pushed to all users. Also an option to delegate access to google a user's google drive folder would be great. Review collected by and hosted on G2.com.

What problems is BetterCloud solving and how is that benefiting you?

BetterCloud solves the problem of centrally managing Google Workspace accounts.

Organization branding - we no longer have issues with users changing their email signatures, or making their own.

Easy Delegation - we can quickly delegate access to email accounts so important accounts can be monitored or staff can backstop for each other during vacation etc.

Insight center - it's difficult to monitor permissions and access across a large domain of users, the insight center really gives us peace of mind . Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management")
AE

Verified User in Education Management

Enterprise (\> 1000 emp.)

7/25/2023

"BetterCloud"

3.5/5

What do you like best about BetterCloud?

BetterCloud makes it very easy to integrate and build workflows with their built-in integrations. All actions or alerts are predefined, so there is no additional configuration or mapping that you need to do to get an integration working. Everything pretty much works "out of the box". You also have the ability to create custom integrations if they don't have a pre-built one, so that is a nice option. However, creating custom integrations is much more complicated than doing anything else with the platform, and has a steep learning curve. This functionality could definitely be improved, but I am still glad it is an option, and it can only get better from here.

BetterCloud support is also really good, with multiple different ways to get help, including live chat, where I always get a response within minutes of initiating. You are also alwasy connected directly to a real person, and never have to go through any sort of AI assisted support prompt. Review collected by and hosted on G2.com.

What do you dislike about BetterCloud?

There are two different versions of BetterCloud that exist currently. G.bettercloud is their old platform that they typically don't recommend using anymore, while App.BetterCloud is the new platform that is actively being updated. We actively use both versions at our company.

G.bettercloud is old, and it feels old. The UI is dated and the functionality can be slow and very glitchy. However, it is much more intuitive to navigate and to take actions against user accounts than in app. It aligns much more closely to a typical web service in terms of administration.

App.bettercloud is much newer and much more responsive. However taking actions against individual user accounts is more cumbersome, with more steps that feel unnecessary.

App.bc is where all the workflow functionality lives. You cannot do anything with workflows in g.bc. So what ends up happening at our company is if we want to do anything with workflows, we will use app.bc, but if we need to interact with individual accounts or groups, we will use g.bc. Review collected by and hosted on G2.com.

What problems is BetterCloud solving and how is that benefiting you?

The primary benefit and use case for BetterCloud at our company is the workflow functionality. We have been able to greatly improve our provisioning and deprovisioning processes by automating specific steps using BC workflows. We used to have to manually deprovision our users across many different systems. BC has allowed us to automate this for any systems it integrates with that we actively use. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Media Production](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Media Production")
AM

Verified User in Media Production

Enterprise (\> 1000 emp.)

7/24/2023

"Overall a nice product and a useful tool for IT support agents."

4/5

What do you like best about BetterCloud?

The application's user interface is intuitive and easy to navigate. This makes it simple for IT support personnel, even those with varying levels of technical expertise, to use the tool effectively. Bettercloud also offers a wide range of features that cover various aspects of IT support. From user management to security controls, the tool provides an all-in-one solution for managing cloud applications efficiently. The automation features (BetterCloud Workflows) are very useful! Being able to set up customized workflows for offboarding tasks has significantly reduced the chance of human errors and streamlined our offboarding procedures. Bettercloud's audit tools provide an in-depth and granular view of our Google Drive data. The ability to monitor file access, changes, and permissions has been invaluable in ensuring data security and compliance. Review collected by and hosted on G2.com.

What do you dislike about BetterCloud?

The main concern I'd like to address is the lack of support for Google Shared Drive within the Google Drive Audit Tools. As an organization that heavily relies on Google Shared Drives for collaborative projects and team file management, this limitation has proven to be a significant drawback. Additionally, compound conditionals, which combine multiple conditions using logical operators (e.g., AND, OR), are essential for creating more sophisticated automation scenarios. They allow users to create workflows that take into account multiple factors before executing specific actions. Unfortunately, the current inability to utilize compound conditionals limits the full potential of the Workflows feature and may necessitate implementing cumbersome workarounds or multiple workflows. Review collected by and hosted on G2.com.

What problems is BetterCloud solving and how is that benefiting you?

Recently, we experienced issues with the Google Drive transfer functionality within Bettercloud. Their responsiveness was truly remarkable. Within minutes of reporting the issue through their support portal, I received a confirmation and acknowledgment of the problem. The solution provided to rectify the problem was executed flawlessly. The code changes were applied swiftly, and the application was back to its optimal performance in no time. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
AC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

7/24/2023

"Great Automation Tool"

5/5

What do you like best about BetterCloud?

BetterCloud provides an easy-to-use and easy-to-design business automation tool. Unlike most other tools integrating and designing the workflow can be quite difficult. However, in BetterCloud, it could not be easier. The centralization of data also makes this much easier to audit all our critical tools for security purposes. They provide great support for anything you need to do Review collected by and hosted on G2.com.

What do you dislike about BetterCloud?

BetterCloud Manage does not provide actions for all use cases. The most common activities you need are there, but sometimes there is no way to customize the workflow steps to what you need in some cases. The API tool is what they offer to get around this but even that has some limitations on what can actually be connected with that tool, and it costs a premium to add or implement it Review collected by and hosted on G2.com.

What problems is BetterCloud solving and how is that benefiting you?

Bettercloud fully automates everyday tasks that would be manual otherwise with onboarding and offboarding users to our organization. It also provides a security tool to monitor our most critical tools for privileged changes or DLP. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
AC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

1/27/2022

"BetterCloud has been great"

4/5

What do you like best about BetterCloud?

I like how simple offboarding and onboarding users with BetterCloud is. Also, we get notified as a team when any user info changes. Review collected by and hosted on G2.com.

What do you dislike about BetterCloud?

What I disliked before was that there wasn't enough video documentation on Youtube. However lately I have been seeing more updates. Review collected by and hosted on G2.com.

What problems is BetterCloud solving and how is that benefiting you?

It saves time for example when onboarding a new hire. When adding them to a group certain apps are attached to it. This is when you use Okta and BetterCloud. Review collected by and hosted on G2.com.

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11/20/2023
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Phil F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Phil F.")
PF

Phil F.

Mid-Market (51-1000 emp.)

2/23/2023

"Great for speeding up admin chores in a Google environment"

4/5

What do you like best about BetterCloud?

The ability to quickly onboard staff and students. The user interface is good and you can quickly pull up accounts. The ability to automate tasks is there too. Easier than using Google Admin Console. Review collected by and hosted on G2.com.

What do you dislike about BetterCloud?

We used to have the ability to share outside contacts among our users but that is no longer supported so we had to find another solution. I'd like more functionality concerning Google calendars. Not a huge deal. Review collected by and hosted on G2.com.

What problems is BetterCloud solving and how is that benefiting you?

We always are under a time crunch at the beginning of the school year and BetterCloud helps us save time getting new users onboarded and quick changes to organizational units, password resets, etc. Review collected by and hosted on G2.com.

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7/6/2023
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Jason B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jason B.")
JB

Jason B.

Sr. Technical Systems Specialist

Enterprise (\> 1000 emp.)

2/23/2023

"BetterCloud is great at making sure we are doing the same thing every time."

4.5/5

What do you like best about BetterCloud?

My favorite part about BetterCloud is the consistency. By automating some of our everyday tasks, we are getting time savings, but even more, we are ensuring we get the same result every time. Review collected by and hosted on G2.com.

What do you dislike about BetterCloud?

Something that is good and bad about BetterCloud is its complexity. It is nice to have a lot of options, but there are so many things you can do, sometimes it is difficult to find exactly what you are looking for. Review collected by and hosted on G2.com.

What problems is BetterCloud solving and how is that benefiting you?

We have a lot of processes that require the same steps every time. Sometimes parts of that process would get skipped or forgotten. By implementing BetterCloud, we have ensured that every step in the process is completed correctly. It saves us time by automating the process, but it also saves time in not having to go back and ensure all parts of the step were completed properly. That gives our team more time to work on implementing new projects that increase the productivity and security of our employees. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Brian B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian B.")
BB

Brian B.

Sys Admin

Enterprise (\> 1000 emp.)

10/6/2022

"Very Happy with Bettercloud"

5/5

What do you like best about BetterCloud?

First off, the customer service is top-notch and fast; waiting more than a minute or two is a rarity! The service is excellent, as an Google Admin, I couldn't see doing my job on a day to day basis without Bettercloud! Review collected by and hosted on G2.com.

What do you dislike about BetterCloud?

Feature requests can be a little slow or not as user-friendly as I would like. Review collected by and hosted on G2.com.

Recommendations to others considering BetterCloud:

Worth it! Review collected by and hosted on G2.com.

What problems is BetterCloud solving and how is that benefiting you?

Bulk uploads, partitioning out admin roles, better GUI than the Google Admin Gui for simpler/common requests Review collected by and hosted on G2.com.

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7/24/2023
Current UserValidated ReviewerIncentivizedSource: Seller invite

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