I use BestNotes for my electronic health records, and I enjoy the ASAM updates and ASAM format the most. It helps me focus more on my clients without worrying about documentation. I appreciate the medical necessity feature in the note writing. The setup was easy and guided, and I felt supported throughout the process. I also like that my treatment plans are kept accessible. Using BestNotes with Zoom works flawlessly, which is very convenient. Review collected by and hosted on G2.com.

I guess I would like to be able to use the app on the phone more. Review collected by and hosted on G2.com.

BestNotes’s customizable templates are a key strength—they’re easy to adapt and update, which is especially useful for generating reports and keeping administrative records current. The invoicing module is clear, automated, and flexible, helping us simplify monthly closings. We've also had consistently timely and helpful responses from their online support team. Review collected by and hosted on G2.com.

BestNotes offers a different experience depending on the version, the desktop app allows for extensive customization, while the web version can be slower and less suited for editing complex reports. Review collected by and hosted on G2.com.

Best Notes was amazing. Their staff is amazing and will jump through hops to help your team, they did ours. This is by far the best system, I have ever used. Ive used 4 counting this one and by far I'd choose Best Notes Every time. Review collected by and hosted on G2.com.

I really appreciated how straightforward and detailed the system was. Everything was simple to download and convert to digital format. The documentation process was smooth and, in my experience, the UDS documentation was the best I've used. Group notes were easy to complete, and individual notes were both simple and thorough. Review collected by and hosted on G2.com.

All times I need to write something proposals to write in notepad so it's simple to use Review collected by and hosted on G2.com.

I have suggestions that please remove some of the features which are too far from users Review collected by and hosted on G2.com.

Honestly, not much. But if I had to pick something, I would say that the details provided once searching would be the best thing and even that isn't that great. Review collected by and hosted on G2.com.

Almost everything. The layout, the interface, the organization, the color scheme, etc. It's just very old school. I know graphics aren't exactly what these systems are needed for, but a cleaner design would be appreciated. Now about functionality? That's even worse. Trying to find something sometimes takes awhile. Review collected by and hosted on G2.com.

I like the app that I can use on the phone so I don't always have to use the laptop. Review collected by and hosted on G2.com.

I wish the phone app allowed you to do everything and was a bit smoother to navigate. Review collected by and hosted on G2.com.

I like the Auto Note. It adds the information needed without having to type it directly word by word. Then, it is easy to add details to the notes. Click on the options wanted, append and close, add more detail. I like the ability to find each note easily in the drop down lists. Review collected by and hosted on G2.com.

Sometimes when trying to enter a client's note it says that someone else is still editing the note. When checking with that person, they usually are not working on that client. It takes time to figure out the problem which delays documentation. Review collected by and hosted on G2.com.

I like that it is easy to use. We have a large staff and can connect easily through this software. Tagging people on memos is very easy. Review collected by and hosted on G2.com.

I’ve only been working with this software for a few weeks and so far I haven’t really encountered anything I didn’t like. Review collected by and hosted on G2.com.

I like it since it gives me different clinical languages. Its treatment strategies are simple and straightforward. It is easy to make reports. Easy to navigate and makes the job easy. Review collected by and hosted on G2.com.

It is not user-friendly for ward practicals. Review collected by and hosted on G2.com.

Best notes is the fourth software of this type that I have used at various agencies. Best notes is the simplest software I have ever used. It is easy to navigate and makes my job easier. The format for notes is simple and time saving. I feel like this program has enabled me to do better notes which serves our customer base easier. The treatment plans are simple and straightforward. They don’t have a whole bunch of different categories where you have to say the same thing in five different ways. I would recommend this software to any agency. The company is easy to reach if you have problems, and you can immediately get someone on the phone instead of having to put in troubleshooting tickets and wait. I love this software! Review collected by and hosted on G2.com.

My only complaint would be having to go back and forth from the calendar to the contact in order to get back into notes or to create notes. It is also difficult to get a complete what’s due report. Review collected by and hosted on G2.com.