bcs Pricing Overview

I love their AI extraction tool. It takes half the time to review insurance documents and helps complete insurance reviews quickly. It can address missing items the bare eye can sometimes miss. Review collected by and hosted on G2.com.

I do not like their automated messaging system. You can turn this feature off in regard to expiration notices, but you cannot for extraction notices that are sent when a client uploads items. Client services also has limited time so when first starting out, amount of support did not meet expectations. Review collected by and hosted on G2.com.

One thing I do like about BCS is that it sends out COI requests automatically. The customer support is decent as issues come up. Review collected by and hosted on G2.com.

I’ve found BCS a bit challenging to get used to so far, especially since there wasn’t much training at the start. A lot of it has been learning as I go. The system requires me to review COIs as part of the process, which adds time to my workflow. I also need to create and manage vendors in both our main system and BCS, so there is some duplicate work involved. There’s been some ongoing adjustment to get the system working for our needs, and I’m still figuring out how useful it will be for my specific case. At this point, it feels like an extra step, and I’m still evaluating whether the value it provides balances out the additional time and effort required. I don't think this is necessarily BCS's fault. I think we didn't do our due diligence on our end before implementing the system to make sure it would work for us. Review collected by and hosted on G2.com.