No upsides, they will say your account is cancelled but never actually cancel it. Review collected by and hosted on G2.com.

I cancelled my account back in November 2025. The cancellation didn't work, and it kept charging, so support helped me get it cancelled and refunded the extra month they charged.

Figured it was all good until I realized it's been charging us since then. Called support, and they agreed with me on the phone that it should have been cancelled and not been charging, but could only refund 3 of the charges due to 'limitations in their new accounting system'. They advised me to file a chargeback with my bank to try to get the rest; otherwise, pack sand.

Tried that route, but banks will only let you chargeback 120 days. Will try support one time, but you'd think a company that admittedly messed up their billing would just solve it.

Sure, I should have been watching my statements closer, but when you've got a business with 1000's of charges a month, sometimes it takes accounting a bit to notice things like this!

Overall, unimpressed with the Batch dialer team.

The phone system is highly unreliable. Their number auto-rotation doesn't work every time. The software is extremely buggy. The export/import features are highly lacking. If a contact already exists in one campaign, you can't import them into a new campaign without deleting all of their notes and data. I run into limitations and bugs one after the other, actively working to switch away to something more robust. Review collected by and hosted on G2.com.

I've tried a lot of different dialers for my various lead sources for my real estate cold calling and love BatchDialer. I use it every day that I am prospecting, usually 5-6days a week. It's super easy to use and has some pretty great features that display the type of properties and owners you are calling, and each campaign can have it's own built it script. Super easy to get local phone numbers and have them monitored to keep the numbers healthy. It also easily integrates with my leads platforms and if not, is an easy and straightforward list upload. Lastly, it was easy to implement and get going, and the 1on1 call with customer support is epic. All in all, I think they have a customer for life.. ok, now back to dialing. :) Review collected by and hosted on G2.com.

Like anything it took a little bit of time to learn my way around the platform and understand how to customize it for my needs. I was up and dialing the first day, and had it mastered by day 2 or 3.. The 1on1 call helped further improve my onboarding. Review collected by and hosted on G2.com.

I appreciate that BatchDialer saves time without feeling pushy. I like that calls move faster, yet a human is still fully in charge. The initial setup is extremely easy, which I find really convenient. Review collected by and hosted on G2.com.

You can't make as many calls per hour as with predictive or power dialers. It's not ideal if you need maximum throughput. Also, there's a current gap with call prioritization; most batch dialers call lists in a fixed order. I'd like it to prioritize by the best time to call, move high-value or time-sensitive contacts to the front, and use past answer data to reorder lists. Review collected by and hosted on G2.com.

The customer support team is amazing. I love them. They’re always so helpful. Review collected by and hosted on G2.com.

The line takes so long to connect with the lead Review collected by and hosted on G2.com.

With batch dialer, connecting and managing your interactions with sellers or any potential customer is a breeze. Everything is in one place, crm, phone system and even what to say. With this platform there are no excuses. You don’t even need to outsource your list anymore, with their integrated property search feature its a no brainer. Shout out Chris!! You the man! Review collected by and hosted on G2.com.

There's really nothing I can complain about. Review collected by and hosted on G2.com.

They offer a lot of local numbers so many options for a phone number. Review collected by and hosted on G2.com.

The support is terrible, the website is very slow and features are limited, but they say more are coming in the future, no dates. Review collected by and hosted on G2.com.

multi line dialer and inbound calls forward to the cell phone. phone number reputation monitoring Review collected by and hosted on G2.com.

sometimes the dialing system says "auto pause" and cuts the dialing session out Review collected by and hosted on G2.com.

Ease of use - it doesn't take much to get started and the support when I have questions Review collected by and hosted on G2.com.

I wish it was a better way to organize campaigns Review collected by and hosted on G2.com.

the best feature is triple call dialing . Nothing can top that. Review collected by and hosted on G2.com.

I don't understand when the notification say my list is done?? Make it easy to add numbers. Review collected by and hosted on G2.com.

Pretty straight forward system. The location for your training vids is pretty poor. Having to go to youtube to find training vids and they're either outdated or not the official batchdailer training vids where the youtuber adds their own training specific to them. Review collected by and hosted on G2.com.

The vm delivery system fails 40% to 50% of the time. Bad enough we don't get them direct when calling but when we do our "VM Drop" the message is cut off by 60% or not delivered at all and when delivered it's delivered 1 1/2-2 days later. Review collected by and hosted on G2.com.