# Basic Online CRM Reviews
**Vendor:** Basic Online  
**Category:** [CRM Software](https://www.g2.com/categories/crm)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 1
## About Basic Online CRM
Your collaboration software at your fingertips




## Basic Online CRM Reviews
  ### 1. Easy and comprehensive

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 19, 2022

**What do you like best about Basic Online CRM?**

Managing my company's relationship with all my clients is extremely important and this allows for me to streamline communications in an efficient, time effective way.

**What do you dislike about Basic Online CRM?**

The set up process is always takes more time than I prefer, as with any new program.

**What problems is Basic Online CRM solving and how is that benefiting you?**

Communication and streamlining client interactions



- [View Basic Online CRM pricing details and edition comparison](https://www.g2.com/products/basic-online-crm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+03%3A38%3A10+-0500&secure%5Bsession_id%5D=7393cbc7-b6ad-4250-9c88-83bc78183dba&secure%5Btoken%5D=cbff21c768a328e91ee62695d65b940a1ab9e0d6a071dd128789b5f37b38702b&format=llm_user)

## Basic Online CRM Features
**Sales Force Automation**
- Contact & Account Management
- Partner Relationship Mgmt. (PRM)
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Territory & Quota Management
- Desktop Integration
- Product & Price List Management
- Quote & Order Management
- Customer Contract Management

**Marketing Automation**
- Email Marketing
- Campaign Management
- Lead Management
- Marketing ROI Analytics

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base
- Call Center Features
- Support Analytics

**Reporting & Analytics**
- Reporting
- Dashboards
- Forecasting

**Mobile & Social**
- Social Collaboration Features
- Social Network Integration
- Mobile User Support

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Document & Content Mgmt.
- Performance and Reliability
- Output Document Generation

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

**Generative AI**
- AI Text Generation

**Agentic AI - CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top Basic Online CRM Alternatives
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,580 reviews)
  - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,137 reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,160 reviews)