---
title: Basic Online CRM Reviews
meta_title: 'Basic Online CRM Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Basic Online CRM works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 1
  scale: '5'
date_modified: '2025-03-10'
parent_category:
  name: Sales Tools
  url: https://www.g2.com/categories/sales-tools
---

# Basic Online CRM Reviews
**Vendor:** Basic Online  
**Category:** [CRM Software](https://www.g2.com/categories/crm)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 1
## About Basic Online CRM
Your collaboration software at your fingertips




## Basic Online CRM Reviews
  ### 1. Easy and comprehensive

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 19, 2022

**What do you like best about Basic Online CRM?**

Managing my company's relationship with all my clients is extremely important and this allows for me to streamline communications in an efficient, time effective way.

**What do you dislike about Basic Online CRM?**

The set up process is always takes more time than I prefer, as with any new program.

**What problems is Basic Online CRM solving and how is that benefiting you?**

Communication and streamlining client interactions



- [View Basic Online CRM pricing details and edition comparison](https://www.g2.com/products/basic-online-crm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-14+01%3A04%3A14+-0500&secure%5Bsession_id%5D=a3ca0eb2-df2b-4b5b-8948-3e73b9667620&secure%5Btoken%5D=81391bd0d99881d0e9afd8d03085d613fc46a672e8902a49c388b1ca001d2015&format=llm_user)

## Basic Online CRM Features
**Sales Force Automation**
- Contact & Account Management
- Partner Relationship Mgmt. (PRM)
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Territory & Quota Management
- Desktop Integration
- Product & Price List Management
- Quote & Order Management
- Customer Contract Management

**Marketing Automation**
- Email Marketing
- Campaign Management
- Lead Management
- Marketing ROI Analytics

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base
- Call Center Features
- Support Analytics

**Reporting & Analytics**
- Reporting
- Dashboards
- Forecasting

**Mobile & Social**
- Social Collaboration Features
- Social Network Integration
- Mobile User Support

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Document & Content Mgmt.
- Performance and Reliability
- Output Document Generation

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

**Generative AI**
- AI Text Generation

**Agentic AI - CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top Basic Online CRM Alternatives
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,666 reviews)
  - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,172 reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,264 reviews)