Bambu by Sprout Social Reviews & Product Details

Bambu by Sprout Social Overview

What is Bambu by Sprout Social?

Bambu by Sprout Social is an employee advocacy platform that gives your employees a simple way to share curated, pre-approved content across their social networks.

Bambu by Sprout Social Details
Languages Supported
English
Product Description

Bambu by Sprout Social gives your employees a simple way to amplify your brand’s reach by sharing curated content across their social networks.


Seller Details
Seller
Sprout Social
Company Website
Phone
+1-866-878-3231
Year Founded
2010
HQ Location
Chicago, IL
Twitter
@SproutSocial
110,114 Twitter followers
LinkedIn® Page
www.linkedin.com
756 employees on LinkedIn®
Description

Our web application integrates with Twitter, Facebook Fan Pages, LinkedIn and other networks where consumers are engaging with businesses and brands. In addition to communication tools, Sprout Social offers contact management, competitive insight, lead generation, reporting, analytics and more – all in a package that's intuitive and easy to use.

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Bambu by Sprout Social Screenshots

Bambu by Sprout Social Reviews

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Social Media and Online Communities Team Lead
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

User interface & mobile support is excellent Review collected by and hosted on G2.com.

What do you dislike?

Lack of ability to share native video; would make for a great enhancement Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Leveraged stakeholders across the organization to easily amplify content, while also contributing interesting messaging for others to use. It's become a standard recommendation during new employee onboarding. Review collected by and hosted on G2.com.

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UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I like how I am recommended articles about my company and my industry that is marketing- approved and can easily share on LI with pre-written captions that are posted within seconds to LinkedIn. Review collected by and hosted on G2.com.

What do you dislike?

I have not found anything about Bambu that I don't like yet. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I am able to create a larger presence on LinkedIn by being able to share articles and posts focused on my company and industry trends. Review collected by and hosted on G2.com.

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AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Simple, minimal, and intuitive dashboard makes social sharing easier. The leaderboard has photos and it encourages people to be more involved. Gamification is key. Review collected by and hosted on G2.com.

What do you dislike?

The leaderboard only shows sharing - they should also provide the option to show engagements / clicks. Showing only shares encourage thoughtless sharing and borderline spamming. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Integrate it with SFDC so you can track conversions. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Employees engaging with and advocating company content. Review collected by and hosted on G2.com.

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UM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

I love the fact that with Bambu you can schedule out future posts for your accounts. This allows you to plan out your posts more thoughtfully and limits the amount of time necessary for posting. Review collected by and hosted on G2.com.

What do you dislike?

I wish that you could interact more with Instagram while using Bambu. Scheduling out my posts would be super useful. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I think that Bambu does a great job of keeping up with Google's Algorithms. This, in turn, will help you build out your online presence through Social Media. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Bambu helps me manage my Social Media accounts. It makes it easy to schedule out content and post across multiple platforms. My posts are also more spread out thanks to this platform. Review collected by and hosted on G2.com.

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UO
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It's easy to use, especially from mobile. Review collected by and hosted on G2.com.

What do you dislike?

Some of the functionality of the pre-proposed responses can be wonky. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's a great product worth trying. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Increase the reach of the company's content. Review collected by and hosted on G2.com.

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AM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The concept and the pricing are both great. Having the app for the employees is also helpful. Review collected by and hosted on G2.com.

What do you dislike?

The scoring is wrong. Sincerely. It's the total number of followers multiplied by the number of posts. Given the algorithms, there's no way these numbers are correct. Ex: We had an employee get her tweet retweeted by an account with a significant number of followers but she didn't get a bump. On top of that, there's no real way for users to contribute content. Top admins have to approve what is submitted but even that has to be in a certain category. Also, everything has to be done in the app. So if your employee can't like/share/comment on a post and get points. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Ask yourself what you're truly looking for. Gamification or easy access to social posts? Bambu is more so beneficial for the latter at this point. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It has helped with overall audience acquisition and website traffic. This and awareness. Review collected by and hosted on G2.com.

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AF
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I like how we have the opportunity to inform our employees on recent industry news and best practices in one place. Review collected by and hosted on G2.com.

What do you dislike?

I wish users didn't have to edit their tweets before sending, but I know that's a Twitter rule. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Communication has improved because no everyone is on the same page with recent news. Review collected by and hosted on G2.com.

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Content Marketing Manager
Staffing and Recruiting
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

The Bambu platform offers a simple way for our team to share social media content and engage with their followers. The ease of use makes it very straightforward to onboard new users and maintain ongoing momentum internally. And best of all, the Bambu team is amazing! Every person I have engaged with has been knowledgeable and has gone out of his/her way to assist. They have ensured our success with the product. Review collected by and hosted on G2.com.

What do you dislike?

The features and functionality continue to evolve which only serves to strengthen Bambu's offering over time. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The other product we evaluated had lots of bells and whistles but ultimately, we loved both the ease of use of Bambu and the team. They really helped us kick things off and remain committed to our success. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Bambu enables our employees to easily get more engaged on social media and really become thought leaders in their own right. Our content is shared more frequently and new employees are asking for training and logins! Review collected by and hosted on G2.com.

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AP
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

My favorite thing about Bambu is that it allows us to connect and share brand messages consumer to consumer through the employee advocacy platform. This capability removes the fourth wall in social media communication. While our messages remain the same, the initial touch point is more familiar. Review collected by and hosted on G2.com.

What do you dislike?

There isn't a lot that we dislike about Bambu. If there's one thing I could change it would be the ability to use custom messaging in the weekly content newsletter. Other than that, everything is seamless in the Bambu platform. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Bambu is a simple way to get your employees engaged in company messaging. Likewise, it helps employees by creating tailored content to help them curate their own social platforms. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

With Bambu we are building trust with potential customers through our own employees. Likewise, we use the platform to help our audience reach a broader range of people and businesses. Review collected by and hosted on G2.com.

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Senior Director, Digital Marketing & Brand Strategy
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Its pretty easy to use and schedule social media posts to the different channels. Review collected by and hosted on G2.com.

What do you dislike?

After you've scheduled a social media post, there isn't an easy way to see which posts are scheduled for which days/times. You need to click into the scheduled post in order to view that information. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Ensure that for each post, you provide a number of options that your employees can choose from. Its a little weird when everyone posts the exact same tweet. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Increasing employee advocacy to help improve our social presence and brand awareness. Review collected by and hosted on G2.com.

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Communications Manager
Marketing and Advertising
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

I like how easy it is to curate content. The variety of ways that we can share is also a big highlight for me. I think my favorite thing is being able to upload ReTweet links so our employees can easily share tweets with the click of a button. Review collected by and hosted on G2.com.

What do you dislike?

I wish we could share videos. I think that is really the only major content type that is not supported at this time. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Bambu is very useful if you want to ensure your employees are sharing the best content from your company at any given time. I have been blown away with the superior customer service from our rep and their support team to any bugs are addressed quickly and that we have all the tools we need to make using this product a massive success for our business. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Bambu has helped us connect with our employees to utilize their social networks to increase our corporate presence- all in a fun, convenient way. And fun and convenience are important when your average employee age is 24. Review collected by and hosted on G2.com.

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Partner and Consultant
Marketing and Advertising
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
What do you like best?

Ease of use, the clean user experience, and how quickly you can roll Bambu out in an organization. Review collected by and hosted on G2.com.

What do you dislike?

I would love to see an Instagram integration. So more of a suggestion than a dislike. There is really nothing I dislike. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Sign your agreement and get started with Bambu immediately! We saw an ROI in three months when comparing the price to paid social media placement with traditional native advertising outlets and PPC. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Bambu allowed our sales team to become active on social media with on-brand messages. Previously they did not have the time and did not feel comfortable sharing anything on social. It also allowed us to bring in other business units and start breaking down barriers within our organization at a tactical level that we had previously been unable to do. The information sharing that is now going on between department because of Bambu is credible and the social media impression power keeps growing at a pace that is faster than we could ever have ever accomplished on our own. Review collected by and hosted on G2.com.

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Public Relations and Social Media Manager
Biotechnology
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The Bambu platform is extremely clean and sleek. Our teams needed very minimal training to feel comfortable with the tool because it is so intuitive and easy to use. Review collected by and hosted on G2.com.

What do you dislike?

The only part of Bambu that is somewhat challenging is that it's difficult to switch between and admin role and user role. It would be great to be logged in as a manager, but be able to switch to a "member" view to see what our users see. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The team at Bambu is one of the best I've encountered in the social space. I've worked with a lot of companies, but the Bambu team is responsive, helpful and knowledgeable. They also take suggestions very seriously! We've already seen updates made based off of suggestions we've made. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The biggest thing we've solved is simplifying our employee engagement program. Bambu gives our employees confidence in the content they're posting and makes them feel more comfortable talking about our company on social media. Review collected by and hosted on G2.com.

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Director of Marketing
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

It gets our content in front of our current or potential customers by using the social media account our employees already have. Through this we increase the exposure of our curated content with every Bambu share. Review collected by and hosted on G2.com.

What do you dislike?

We would like more customized reporting so we can pull data the way we would like. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Work closely with your Bambu contacts to learn tips and tricks on using the system as well as getting buy-in from leadership and employees. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Bambu allows us to get our custom marketing content in front of more potential customers. It also enables our sales staff to become thought leaders in our industry without working harder to do so. We have seen massive impression increases on the 3 major social media platforms that we could not achieve with our business accounts alone. Our blog visits have also increased using Bambu due to the sharing of that content. Review collected by and hosted on G2.com.

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Digital Account Executive
Marketing and Advertising
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

We use Bamboo within our agency to have competitions where we can see what departments can gain the largest audience by posting FB/Twitter/etc. happenings to their friends and followers. This means they can post across multiple social media accounts from one quick login and the exposure our company gets through all of this sharing is just great!~ Review collected by and hosted on G2.com.

What do you dislike?

It would be nice to be able to post across all of the social platforms from one dialogue box/window... but I understand the limitations of the program. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Fast, easy social posts and the ability to keep track of post audience numbers and engagements Review collected by and hosted on G2.com.

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Social Media Manager
Hospitality
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

The User Interface is clean and simple, making it easy to use as an admin as well as a user. The platform's features are instinctive no matter what level of comfort you have with technology and social tools. I like that I can review metrics on both who's sharing and the content being shared. Review collected by and hosted on G2.com.

What do you dislike?

The single thing I'm not using much is the Facebook post direct share feature. It doesn't "look" like the Facebook post when you're reviewing the available stories list in the platform, so it's less appealing to share. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We produce so much content in any given month that it's hard to share it all without constant emails to the team. So, the weekly digest coupled with the ease of sharing makes it so much easier for our team to see what's being produced. Review collected by and hosted on G2.com.

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Talent Brand Specialist
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Bambu has been a great tool for out employees to share our social media content. Bambu is extremely easy to use and allows for our employees to find all of our content to share in one place. Review collected by and hosted on G2.com.

What do you dislike?

There is nothing to dislike about Bambu. They are a great partner to work with. If there are certain features they don't offer currently that you are looking for, most likely it will be coming in the future. They are always adding new features. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Their customer support is amazing. They truly want to see you be successful and will assist in alway they can to ensure that you are. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Bambu has really helped with our social media promotion and social selling. Our employees are sharing our content much more now because of how easy Bambu makes it. Review collected by and hosted on G2.com.

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Communication Specialist
Real Estate
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

I love that even our least tech-savvy users are able to use Bambu easily. It allows us to share news and insights with our agents so they can share what's most relevant to their own spheres. Review collected by and hosted on G2.com.

What do you dislike?

It would be nice to be able to add multiple Facebook accounts (A page and a personal profile.) Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you can, start with Single Sign On, rather than switching to it after rollout, but the SSO is worth it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

During busy market times, real estate agents don't have a lot of time to curate content to share with their spheres on social media. Bambu makes it easy for us to provide them with high-quality, locally-focused content. It allows us to support our agents' social media efforts and empowering them to be more pro-active on social media. Review collected by and hosted on G2.com.

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Manager, Social Media
Marketing and Advertising
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Bambu understands social media, and builds their product as such. I love the simplicity of the platform and how easy it was to onboard our participants. The team at Bambu was very hands on and involved and made sure to be there to support us throughout the process. Review collected by and hosted on G2.com.

What do you dislike?

I think the implementation strategy could have been defined a a little more clearly leading up to the roll-out. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have employees all over the country who are constantly asking where our content is and what stories CDK has to tell. Our sales and consulting team particularly wants to establish themselves as thought leaders but don't necessarily have the time to do it themselves, Bambu provides an easy way for them to do so. Review collected by and hosted on G2.com.

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UC
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The ease with which I can set up a multi-platform social media outreach Review collected by and hosted on G2.com.

What do you dislike?

I've not found anything yet. I have found it easy to use, mobile app works great, and so far I have no issues to report. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Try it! I can't imagine that you'll be disappointed. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

This is a pure efficiency and time management tool. Social media outreach is vital. Bambu makes it quick and easy. Review collected by and hosted on G2.com.

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Digital Marketing Executive
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

I truly love the ease of the platform. I love that it is easy to teach to others, but that others find it easy to use. It is a simple platform that really has results. Review collected by and hosted on G2.com.

What do you dislike?

To be honest, there is very little that I dislike about this platform, everything that I didn't like or wanted to be added has been added. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make sure that you have a programme to get people involved in this before you try to get the company involved. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The problems we are having is the number of people signing up to use the platform, but there are more and more signing up each day hearing about the business-wide benefits it is offering. I have realised how far and wide our articles are being spread thanks to Bambu. Review collected by and hosted on G2.com.

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Regional Digital Marketing Manager
Hospital & Health Care
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Bambu makes everything easy. It's easy for me to go in and add content to be shared and it's easy for participants to share that content. They also add new features at a fairly rapid pace. Review collected by and hosted on G2.com.

What do you dislike?

I wish that impressions/reach was based on actual reach and not simply the number of followers.

Honestly though the things that I've disliked in the past have been resolved through updates. The team pays attention to what users are requesting and adds features. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We're trying to drive employee engagement and increase reach on social media. Both of these benefits have been realized, although admittedly on a small scale since we have a small group utilizing the tool. Review collected by and hosted on G2.com.

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AR
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Easy to use for administrators and end users. Bambu support takes suggestions for improvements very seriously and have been great to work with as the product is always improving. The analytics are very good and you can divide them by tags, teams, etc. They've recently added a way to share images natively for Facebook and Twitter, which is awesome. Review collected by and hosted on G2.com.

What do you dislike?

Bambu doesn't currently integrate with their social media management tool, Sprout Social. They are in the process of hopefully making this possible. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

We researched many employee engagement platforms and Bambu, for the price, is the best among them. We've been on the platform for about a year and a half and have added another company to the program due to the first company's success. Great group to work with. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use it to share our brand content with employees and contractors so the can easily share messaging through their own social channels. Review collected by and hosted on G2.com.

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Webmaster
Computer Software
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

A very intuitive user interface makes it very easy to learn for widespread adoption. Integrations via Zapier are also helpful in curating content into the platform from RSS tools like Feedly. Review collected by and hosted on G2.com.

What do you dislike?

As a system admin, it would be nice to be able share stories that have been curated into the platform on your company's corporate social media page instead of your personal pages. At the moment that is not possible, which requires maintaining several different systems for social media management. Full disclosure, we do not use SproutSocial as a social media management platform. Integration between Bambu and SproutSocial is getting tighter and we may consider moving over in the near future. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

They are currently working in tighter integration between the flagship product (SproutSocial) and Bambu, as well as introducing more gamification features. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Leveraging our employees to share approved content has yielded better results than some of the more traditional advertising we've invested in previously. The month after we implemented this platform in December of 2016 we saw a 930% increase in website traffic / month which is still trending upwards in April of 2017. Review collected by and hosted on G2.com.

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Content Marketing Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I really enjoyed the UX and UI of this app; It feels intuitive and modern and I love the mobile app. Unlike GaggleAMP, which i used prior to this, these push notifs worked flawlessly and even synced with my company's slack channel. Can't beat the convenience! Review collected by and hosted on G2.com.

What do you dislike?

While this isn't the best practice, I wish there was a way to autopublish some posts to social media; sometimes its hard to get my team to follow through and this option would eliminate that. I also wish there were more detailed analytics (i.e. click throughs). Would be especially great if it had a HubSpot integration. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Helped us write and distribute content to our team members to share on their personal social media accounts. Review collected by and hosted on G2.com.

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