At Backstop, we believe it’s our responsibility to ensure clients are getting the maximum return on their investment beginning at implementation, through the entire customer journey.
Implementation
The customer journey begins at implementation and onboarding, when new users are assigned a Backstop Project Manager (BPM). The BPM serves as your team’s primary contact and guides you through the phases of implementation, assisting with any questions you have throughout the process. We strive to implement the highest quality technology solution at the highest level of customer satisfaction.
Ongoing Relationship Management and Education
Backstop considers our clients to be trusted long-term partners. Our Relationship Management (RM) team works with you throughout all the stages of the customer journey by providing guidance with operations, demonstrations of new features and functionality, and consulting on industry best practices. Along with RM, our Knowledge Management team provides multiple resources for continued education, including instructional videos, frequent webinars, user guides, on-site training, a monthly newsletter, and much more.
On-Demand Support
Support at Backstop is more than a call center. Our expert in-house teams, available globally via phone or email, work hard to build relationships with you, so we can grow with your needs and support you in meeting your business goals. We continue to infuse our Support team with our deep knowledge and understanding of the specialized needs of the alternative and institutional investment community.
Backstop Solutions Suite has 5 pricing editions. Look at different pricing editions below and see what edition and features meet your budget and needs.
Pricing information for Backstop Solutions Suite is supplied by the software provider or retrieved from publicly
accessible pricing materials. Final cost negotiations to purchase Backstop Solutions Suite must be conducted with the
seller.
PURPOSE-BUILT FOR
THE NEEDS OF:
• Hedge Funds
• Private Equity/Real Estate/
Venture Capital
• Funds of Funds
• Advisors and Investment
Consultants
• Pensions
• Endowments & Foundations
• Family Offices
• Outsourced CIOs
Pricing information was last updated on October 09, 2024