Backlog Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find that task management in Backlog significantly streamlines their workflow and enhances team collaboration. (81 mentions)

Users find Backlog to be easy to use, with simple bug tracking and intuitive task assignment features. (77 mentions)

Users find Project Management in Backlog efficient, facilitating task assignment, bug tracking, and team collaboration seamlessly. (77 mentions)

Users find task tracking seamless with Backlog, enhancing productivity and simplifying collaboration for teams. (77 mentions)

Users highlight the user-friendly interface of Backlog, making project management and collaboration effortless and effective. (49 mentions)

Users find that slow performance of Backlog hampers their experience, highlighting glitches and delays in functionality. (26 mentions)

Users find that the slow loading of Backlog can hinder productivity and lead to frustrating delays in workflow. (23 mentions)

Users find the slow speed of the website and mobile app frustrating, affecting their overall experience. (21 mentions)

Users feel that Backlog has limited features, making customization and ease of use challenging for some teams. (11 mentions)

Users find the excessive email notifications from Backlog irritating and overwhelming, cluttering their inboxes. (11 mentions)

5 Pros or Advantages of Backlog

1. Task Management

Users find that task management in Backlog significantly streamlines their workflow and enhances team collaboration.

See 81 mentions

See Related User Reviews

Harikshna K.

Small-Business (50 or fewer emp.)

4.5/5

"Streamlined Task Management with an Intuitive Interface"

What do you like about Backlog?

I use Backlog to organize my daily tasks and manage projects efficiently, making teamwork simple and transparent. I like Backlog most for its clean in

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"A well-structured tool for task and project management"

What do you like about Backlog?

Backlog basically is an interface that me and my team use to track their projects efficiently. The project task management system we have made helps m

2. Ease of Use

Users find Backlog to be easy to use, with simple bug tracking and intuitive task assignment features.

See 77 mentions

See Related User Reviews

Harikshna K.

Small-Business (50 or fewer emp.)

4.5/5

"Streamlined Task Management with an Intuitive Interface"

What do you like about Backlog?

I use Backlog to organize my daily tasks and manage projects efficiently, making teamwork simple and transparent. I like Backlog most for its clean in

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"A well-structured tool for task and project management"

What do you like about Backlog?

Backlog basically is an interface that me and my team use to track their projects efficiently. The project task management system we have made helps m

3. Project Management

Users find Project Management in Backlog efficient, facilitating task assignment, bug tracking, and team collaboration seamlessly.

See 77 mentions

See Related User Reviews

Harikshna K.

Small-Business (50 or fewer emp.)

4.5/5

"Streamlined Task Management with an Intuitive Interface"

What do you like about Backlog?

I use Backlog to organize my daily tasks and manage projects efficiently, making teamwork simple and transparent. I like Backlog most for its clean in

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"A well-structured tool for task and project management"

What do you like about Backlog?

Backlog basically is an interface that me and my team use to track their projects efficiently. The project task management system we have made helps m

4. Task Tracking

Users find task tracking seamless with Backlog, enhancing productivity and simplifying collaboration for teams.

See 77 mentions

See Related User Reviews

Harikshna K.

Small-Business (50 or fewer emp.)

4.5/5

"Streamlined Task Management with an Intuitive Interface"

What do you like about Backlog?

I use Backlog to organize my daily tasks and manage projects efficiently, making teamwork simple and transparent. I like Backlog most for its clean in

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"A well-structured tool for task and project management"

What do you like about Backlog?

Backlog basically is an interface that me and my team use to track their projects efficiently. The project task management system we have made helps m

5. Features

Users highlight the user-friendly interface of Backlog, making project management and collaboration effortless and effective.

See 49 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"A well-structured tool for task and project management"

What do you like about Backlog?

Backlog basically is an interface that me and my team use to track their projects efficiently. The project task management system we have made helps m

Jennifer B.

5.0/5

"Effective Team Alerts, Minor Closing Glitch"

What do you like about Backlog?

I use Backlog for keeping on top of team needs like member transfers, repairs, and requests. I appreciate that with Backlog, issues never slip through

5 Cons or Disadvantages of Backlog

1. Slow Performance

Users find that slow performance of Backlog hampers their experience, highlighting glitches and delays in functionality.

See 26 mentions

See Related User Reviews

Harikshna K.

Small-Business (50 or fewer emp.)

4.5/5

"Streamlined Task Management with an Intuitive Interface"

What do you dislike about Backlog?

Sometimes the mobile app feels a bit slow, and adding more customization options for dashboards and notifications would make it even better.

Tejashree P.

Enterprise (> 1000 emp.)

4.5/5

"Backlog loaded with features"

What do you dislike about Backlog?

Its sites become slow sometimes, nothing else to dislike.

2. Slow Loading

Users find that the slow loading of Backlog can hinder productivity and lead to frustrating delays in workflow.

See 23 mentions

See Related User Reviews

Harikshna K.

Small-Business (50 or fewer emp.)

4.5/5

"Streamlined Task Management with an Intuitive Interface"

What do you dislike about Backlog?

Sometimes the mobile app feels a bit slow, and adding more customization options for dashboards and notifications would make it even better.

ranshal c.

Enterprise (> 1000 emp.)

5.0/5

"No more confusion thanks to backlog"

What do you dislike about Backlog?

Backlog website sometimes down and it takes too much time to load.

3. Slow Speed

Users find the slow speed of the website and mobile app frustrating, affecting their overall experience.

See 21 mentions

See Related User Reviews

Harikshna K.

Small-Business (50 or fewer emp.)

4.5/5

"Streamlined Task Management with an Intuitive Interface"

What do you dislike about Backlog?

Sometimes the mobile app feels a bit slow, and adding more customization options for dashboards and notifications would make it even better.

Raghuram S.

Enterprise (> 1000 emp.)

5.0/5

"Project Management tool"

What do you dislike about Backlog?

Mobile app works slow sometime else everything seems fine.

4. Limited Features

Users feel that Backlog has limited features, making customization and ease of use challenging for some teams.

See 11 mentions

See Related User Reviews

IRUNGU G.

Small-Business (50 or fewer emp.)

4.5/5

"Backlog: Easy, Affordable Project Management with Strong Collaboration & Visibility"

What do you dislike about Backlog?

The least helpful aspects of Backlog i have experienced are its limited advanced features and customization compared to more powerful tools like Jira

Rohit M.

Enterprise (> 1000 emp.)

5.0/5

"Easier way to track bugs"

What do you dislike about Backlog?

Yes there are some limited features which i dislike.

5. Notification Issues

Users find the excessive email notifications from Backlog irritating and overwhelming, cluttering their inboxes.

See 11 mentions

See Related User Reviews

Harikshna K.

Small-Business (50 or fewer emp.)

4.5/5

"Streamlined Task Management with an Intuitive Interface"

What do you dislike about Backlog?

Sometimes the mobile app feels a bit slow, and adding more customization options for dashboards and notifications would make it even better.

IRUNGU G.

Small-Business (50 or fewer emp.)

4.5/5

"Backlog: Easy, Affordable Project Management with Strong Collaboration & Visibility"

What do you dislike about Backlog?

The least helpful aspects of Backlog i have experienced are its limited advanced features and customization compared to more powerful tools like Jira

Top-Rated Alternatives

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Yashvardhan S.

Senior Software Engineer

Mid-Market (51-1000 emp.)

5/20/2025

"Backlog is good and easy to use"

5/5

What do you like best about Backlog?

Task and bug tracking, Gantt chart, notifications, comments and files sharing. These are the main features in the backlog. All are very useful in an organization easy to create task and bugs and you can set due date for the tasks and bugs with their status like fixed, in progress and resolved. No need to ask anyone everything is clearly visible. Dependencies become less on others. Gantt chart show you the full timeline view of the project. Notifications you will get notified when issue is assigned or anything like comment. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

Mobile app is not smooth it lags this is the only thing i dont like Review collected by and hosted on G2.com.

What problems is Backlog solving and how is that benefiting you?

Before backlog its very confusion to track everything all tasks are assign via email to the team members. after using backlog all the tasks are in one place and easy to track everything many problems gone away like someone is not doing anything i can easily track that user and assign them work and no need to ask everyone for their projects, bugs or tasks updates i can easily check. It sends notifications when something is assign so no one can say that i forget to update that tasks because on every issue or on comments notification will be sent. Gantt chart show you all the tasks in timeline like when is task is starting or when its ending. These are the main things backlog solves in my life. Review collected by and hosted on G2.com.

Response from Diandra Rodriguez of Backlog

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Dear Yashvardhan,

Thanks for the detailed review! We're glad Backlog’s features like task and bug tracking, Gantt charts, and notifications are making it easier for your team to stay organized and on track. It’s great to hear how it’s reduced confusion and improved visibility across your projects. We appreciate the feedback on the mobile app performance—our team is working to improve that experience. Thank you for using Backlog!

Le V.

Business analyst

Mid-Market (51-1000 emp.)

3/31/2026

"Backlog Makes Organizing Issues and Requirements Easy"

4/5

What do you like best about Backlog?

Backlog helps me to organize issues and requirements

Support project management Review collected by and hosted on G2.com.

What do you dislike about Backlog?

Many categorize to organize which take time Review collected by and hosted on G2.com.

Response from Ruth Aparicio of Backlog

edit

Dear Le,

Thanks for your review! We’re glad to hear Backlog is helping you organize issues and requirements and support your project management.

We try to give flexibility so customers can set up as many or as few categories as they need. We understand that managing categories can take time, and using filters can help you quickly find and prioritize tasks.

Thanks again for sharing your feedback. We really appreciate it!

Chandrika T.

Co ordinator

Mid-Market (51-1000 emp.)

5/18/2025

"Task management and bug tracking are easier with this"

5/5

What do you like best about Backlog?

Task management and bug tracking are very easy with this tool. It helps my team to find and fix bugs as soon as possible. Very easy to use there are many features like comments task priorities like high, medium and low. This tool helps my team to finish work on time it also shows deadlines and team tracking also there. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

There is no downside of backlog for now. Review collected by and hosted on G2.com.

What problems is Backlog solving and how is that benefiting you?

It's a very good tool because everything is in one place, we don't need to use two different apps for this. Because in this, I can create tasks for bugs and normal work. If we find a bug in the app or website, we just create a new task or issue and assign it to a developer. If any work like design or testing, we also add it in the same tool. So now everyone in the team can see what is going on in the projects. We can create tasks or bugs with priority options like deadlines, comments, and file sharing. If you are working on many projects and doing many tasks, backlog can help a lot to achieve. Review collected by and hosted on G2.com.

Response from Diandra Rodriguez of Backlog

edit

Dear Chandrika,

Thanks for the great review! We're really happy to hear that Backlog is helping your team stay organized, fix bugs quickly, and keep everything in one place. It’s great to know features like priorities, deadlines, and team tracking are making a difference. Thanks again for your review!

Abhiraj M.

Quality Engineer

Mid-Market (51-1000 emp.)

5/18/2025

"Bug tracker tool"

5/5

What do you like best about Backlog?

This tool I use it for bug tracking. It helps me and my team to find and fix bugs fast. Before using this tool we were using excel sheets to track bugs. But it took a lot of time and was sometimes confusing for developers. But now with this tool, it becomes easy and now developers easily understand. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

The only thing I dislike is their mobile app which is very slow. Review collected by and hosted on G2.com.

What problems is Backlog solving and how is that benefiting you?

It helps me to save my time in creating excel sheets for every project where bugs are assigned to developers and sharing the files with developers is a very long task. With this, I can assign bugs to developers and write comments on them. It also has an option to add priority like high, medium, and low, so developers know which bugs are important. I can also attach screenshots to show the issue to the developers, which helps them to understand the issue properly. Review collected by and hosted on G2.com.

Response from Diandra Rodriguez of Backlog

edit

Dear Abhiraj,

Thanks for sharing your experience! We're glad Backlog has made bug tracking easier and more efficient for your team. It’s great to hear that features like priorities, comments, and attachments are helping streamline your workflow. We appreciate your feedback about the mobile app performance and will pass it along to our team. Thanks again for your review!

Verified User in Computer Software

Mid-Market (51-1000 emp.)

3/19/2026

"Great for Organizing Tasks and Teamwork, but Website Performance Needs Work"

3.5/5

What do you like best about Backlog?

It helps me keep my task organized and scheduled and also make teamwork easier Review collected by and hosted on G2.com.

What do you dislike about Backlog?

The website performance is not very good Review collected by and hosted on G2.com.

Response from Ruth Aparicio of Backlog

edit

Thank you so much for taking the time to share your detailed feedback on Backlog, it's genuinely appreciated!

We're thrilled to hear that Backlog is helping you stay organized with tasks and schedules while making teamwork smoother across different roles like PMs, developers, testers, and more. That's exactly what we built it for: giving every team member a clear, shared space to collaborate effectively on projects without needing separate tools for each function.

Regarding the website performance, thank you for calling that out, we're sorry it's been impacting your experience. We take speed and reliability very seriously and have been actively working on optimizations (including recent fixes to loading times on mobile and certain markdown-heavy views, as noted in our release updates).

See how Backlog improved

jashandeep s.

Software Engineer

Mid-Market (51-1000 emp.)

5/14/2025

"Happy with Backlog"

5/5

What do you like best about Backlog?

I am using this backlog software from last 1 year. I have used many features of this software like bug tracking and assigning tasks. The interface is very clean and easy to use. Its easy to report a bug and assigning it to user and we can track the progress until its fixed. Its progress tracking, comments and notifications are very helpful for team members. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

Sometimes big projects takes time to load. Review collected by and hosted on G2.com.

What problems is Backlog solving and how is that benefiting you?

It helps me and my team to solves the issues faster and keeps everyone informed that this task or issue is done and I can easily track progress of all the issues and tasks. Deadlines are achieved easily because everyone knows which tasks or issues are on high priority. Users know when we have to complete the tasks, so they manage their work accordingly. I am very happy with this tool its reliable and easy to use. Its helps me to improve my skills in managing projects. Review collected by and hosted on G2.com.

Response from Joanna Latarska of Backlog

edit

Dear Jashandeep,

Thank you for your review, we love to hear our customers feedback! It's great to hear that you find Backlog's UI very clean and easy to use, and that Backlog helps you and your team to solve issues faster.

Thank you for your feedback on larger projects loading time as well, our team will review it.

Harshita S.

Senior Manager

Mid-Market (51-1000 emp.)

5/13/2025

"Project Handling Becomes Easier With Backlog"

5/5

What do you like best about Backlog?

It is very great project management software with their mobile app for both ios and android. These are very useful when you are not at your system you can handle everything with mobile app. It helps team to communicate with each other as some employees of the company do their work from home. Their pricing is very reasonable. No need to worry when you start using this software all things or issue you are facing in project handling will be solved Review collected by and hosted on G2.com.

What do you dislike about Backlog?

Nothing! There is nothing to be dislike. Review collected by and hosted on G2.com.

What problems is Backlog solving and how is that benefiting you?

I can easily manage my projects with this software. I liked their mobile app. Its very useful most of the time i am not present at my system. I can easily manage all things via their mobile app. I can easily track where the project is going. what things are done in the project or what things need to be done. Very useful for every project manager. Team members can check their tasks and start doing it saves lot of time of project managers even developers also. Review collected by and hosted on G2.com.

Response from Diandra Rodriguez of Backlog

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Dear Harshita,

Thank you for your review! We're glad to hear Backlog helps you stay on top of projects, especially with the mobile app. It's great to know it's saving time for you and your team. We really appreciate your feedback!

Raghuram S.

Project Manager

Enterprise (> 1000 emp.)

6/25/2025

"Project Management tool"

5/5

What do you like best about Backlog?

This tool has a lot of cool features that can be seen in other management or version control tools. We create issues here and assign to developers. Mark the labels as per the progress. Check for the next version. Track people's progress is easy by this platform. This tool has really made my life and job easy. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

Mobile app works slow sometime else everything seems fine. Review collected by and hosted on G2.com.

What problems is Backlog solving and how is that benefiting you?

Team collaboration has become strong that too with minimal discussions. I have to meet the team just for some urgent or technical discussions. Fro task assignments long meeting are no more required. Task's description has all the details that a developer needs to proceed further. Team is happy to make updates on the backlog instead of reaching me out for small feedbacks. Review collected by and hosted on G2.com.

Response from Joanna Latarska of Backlog

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Hi Raghuram,

Thank you for your review! We are delighted to hear that Backlog and its features help you with task tracking, team collaboration, and have made your job easy.

Thank you for your feedback on the Backlog mobile app as well, our team will review it.

Kundanlal M.

Associate Project Manager

Mid-Market (51-1000 emp.)

5/11/2025

"Valuable Project Management Tool"

5/5

What do you like best about Backlog?

I used this tool for project handling and to assign bugs. It's very good for me, easy to use, and a feature-loaded tool that helps a lot. Even easy to integrate with other software. I just used these features, so these features are very good. Verbal communication between the team and me is very little now. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

I joined this company last year. So I didn't find any dislike right now. If I find any, then I will let you know. Review collected by and hosted on G2.com.

What problems is Backlog solving and how is that benefiting you?

My verbal communication with my team is very little now. All things are managed by backlog and bugs are assigned via their feature. Issues and progress on their issues are easily trackable. The team can also check their issues' progress. Priority issues can be solved as they are mentioned that these are on priority. The only thing I can say about this tool is GO FOR IT if you want to manage projects. Review collected by and hosted on G2.com.

Response from Joanna Latarska of Backlog

edit

Hi Kundanlal,

Thank you for your review! We are happy to hear that you find Backlog to be an easy-to-use tool for project management helping with team collaboration, and that you find our features and integrations useful.

Thank you for taking the time to share your experience with our product as well.

Harmanpreet K.

Project Manager

Enterprise (> 1000 emp.)

6/30/2025

"Make management easy"

5/5

What do you like best about Backlog?

This tool made the project management really easy. It provides many advanced features. Issue creation, assigning tasks, tracking progress, task status are some of the incredible features that backlog provides. It provides you the ability to control code versions. Your code changes and commits are purely transparent here. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

Mobile app experience is not as expected. Review collected by and hosted on G2.com.

What problems is Backlog solving and how is that benefiting you?

As a project manager, it does most of my work. Issues are listed on this platform instead of preparing daily sheets that required energy. Team collaboration has been increased as the things are much clearer and understandable and decreased at the same time as unnecessary discussion regarding task assignment are not done now. The way to know on what task you need to work on is to check the issue board. Review collected by and hosted on G2.com.

Response from Joanna Latarska of Backlog

edit

Hi Harmanpreet,

Thank you for your review! We are happy to hear that Backlog makes project management really easy for you, and that you find its task tracking features useful.

Thank you for your feedback on the Backlog mobile app experience as well, our team will review it.

Categories on G2

Project Management Work Management Project Collaboration

Task Management Bug Tracking Version Control Hosting

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Backlog Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

5 Pros or Advantages of Backlog

1. Task Management

2. Ease of Use

3. Project Management

4. Task Tracking

5. Features

5 Cons or Disadvantages of Backlog

1. Slow Performance

2. Slow Loading

3. Slow Speed

4. Limited Features

5. Notification Issues

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