I use Backlog to exchange with a software editor on requests and bugs, and I appreciate how tickets are ordered by category. Following tickets is easy, and assigning people is easy too. It's also easy to know when a task is assigned to me. The initial setup of Backlog was really easy. Review collected by and hosted on G2.com.

Sometimes the attachments are empty and we don't understand why. Review collected by and hosted on G2.com.

What I like best about Backlog is how it keeps project communication, task tracking, and issue management in one place. It makes it easy to see progress, follow discussions, and stay aligned with the team without jumping between multiple tools. Review collected by and hosted on G2.com.

What I dislike about Backlog is that some actions can feel less intuitive than in other project management tools, especially when filtering, navigating issues, or tracking detailed updates. It works well overall, but certain workflows could be smoother and more user-friendly. Review collected by and hosted on G2.com.

I use Backlog to organize my daily tasks and manage projects efficiently, making teamwork simple and transparent. I like Backlog most for its clean interface and every task tracking, which makes collaboration smooth and keeps everything well organized in one place. This clean interface saves time and avoids confusion while task tracking helps me instantly see what's done and what's pending so nothing gets missed. The initial setup was very easy and quick, even for first-time users. I also use Backlog along with email and cloud storage to share updates and files smoothly with my team. I rate it a 9 out of 10 because it's simple, reliable, and very effective for managing tasks and projects. Review collected by and hosted on G2.com.

Sometimes the mobile app feels a bit slow, and adding more customization options for dashboards and notifications would make it even better. Review collected by and hosted on G2.com.

I like Backlog by Nulab because it's a top-tier project management tool that unifies task management, bug tracking, and version control in one platform. It addresses critical friction points that hinder team productivity and project transparency by consolidating disparate tools. Users highly rate it for its balance of power and simplicity. I find the Unified Version Control feature, with built-in Git and SVN repositories, particularly valuable as it bridges the gap between project management and technical execution, providing a 'single source of truth' for the development lifecycle. Backlog is also praised for its real-time collaboration capabilities, allowing multiple users to update tasks simultaneously with a clear audit trail. The initial setup is quick and easy, especially for teams migrating from spreadsheets or complex tools, often taking less than 30 minutes. The integration of communication tools like Slack and Microsoft Teams for real-time notifications, Jenkins for CI/CD, and LambdaTest for automated bug logging enhances our automated workflow, making Backlog a central hub in project management. Additionally, Backlog generally receives a high recommendation score of 8 or 9 out of 10 for small-to-medium-sized teams and agencies. Review collected by and hosted on G2.com.

While Backlog is widely praised for its simplicity, in 2026, users have identified several areas that could be improved to better support growing or highly complex teams. Enhancements in automation, reporting, and integration ecosystems are needed. To compete with enterprise heavyweights like Jira and Wrike in 2026, Backlog would need to introduce features that handle complexity without sacrificing its signature simplicity. Review collected by and hosted on G2.com.

I like Backlog's all-in-one workflow integration and find it provides a good balance for technical teams during software development. It's easy to handle the initial setup, and it helps centralize work items, which improves traceability by linking tasks, pull requests, and commits. I also appreciate how we can use it with tools like Slack, allowing us to report daily and share task IDs easily, making team coordination seamless. Review collected by and hosted on G2.com.

The UI/UX could be more modern and intuitive. Maybe the issues list and filtering feature, and also the task details view could use improvement. Review collected by and hosted on G2.com.

I appreciate that Backlog was able to easily configure and handle sending information to both the Git repository and Bitbucket, which was really handy for us. I also really like the little checkboxes in the edit menu when writing up a ticket and keeping track of things. The ease of setting it up and configuring team permissions was a big plus, as I don't remember any major hassles. Review collected by and hosted on G2.com.

There's plenty of features we don't really use. We only use a stripped-down set of it. Maybe that's the biggest negative, but like I said, no real complaints. Review collected by and hosted on G2.com.

I find Backlog very easy to use and clear, which helps me satisfy the clients I work with. I like adding tickets and keeping track of progress, which makes reporting software and hardware issues to our support team efficient. The initial setup was very easy, and I appreciate how straightforward it is to get started. Review collected by and hosted on G2.com.

I wish we could assign 2 people/accounts to tickets. We have to assign them to our software team so that they can keep track of open tickets, but because I am not assigned I can't easily view a list of all of mine. Review collected by and hosted on G2.com.

What I like best about Backlog is its all‑in‑one project management and collaboration platform that keeps tasks, timelines, and communication organized in one place. It offers visual tools like Kanban boards and Gantt charts that make tracking progress and planning work easy and clear. It also combines task/issue tracking with built‑in version control (Git/SVN) so developers and teams can manage code and bugs alongside project tasks without switching tools Review collected by and hosted on G2.com.

• The interface can feel outdated or cluttered, especially compared to newer project tools.

• It offers limited customization and reporting, making it harder for complex workflows.

• The mobile app has fewer features and may not be as smooth as the desktop version.

• Some users find integration options and deep analytics lacking compared to competitors.

These are the main areas where Backlog could improve for more advanced or larger teams. Review collected by and hosted on G2.com.

Simplicity of the user interface compared to the power of the features, price has been good until recently Review collected by and hosted on G2.com.

Some of configurability of statuses/filters/ etc. Some difficulty in using milestones versus versions. Force to set them both the same for one use case. Price point increases dramatically after hitting a modest storage threshold. Review collected by and hosted on G2.com.

I use Backlog for keeping on top of team needs like member transfers, repairs, and requests. I appreciate that with Backlog, issues never slip through the cracks, even when we're busy. Detailed notes can be left quickly for everyone to see, making it a reliable platform for team communication. I like that anything big or small can be posted here to ensure it gets the attention it deserves. It's particularly useful for connecting with team members whose schedules don't often overlap. Review collected by and hosted on G2.com.

On occasion, a step gets missed when going back and forth handling an issue. I think it would be great if 'Resolved' issues would also then close as well. Review collected by and hosted on G2.com.