B2Metric Reviews & Product Details

B2Metric is an AI/ML-powered data analytics platform that enables marketing, data analytics, and CRM teams to better understand customer trends and behaviors. B2Metric uses machine learning to automate data analysis and generate predictive insights, which can be used to improve customer engagement, retention, and growth.

Seller

B2Metric

Discussions

B2Metric Community

Languages Supported

Greek, English, Kazakh, Turkish

Solution Type

Best-of-Breed

Overview by

Oğulcan Özdemir

Pricing

Pricing provided by B2Metric.

Starter

Starting at $99.00

Per Month

Growth

Starting at $2,999.00

Per Month

View More Pricing Information

Top-Rated Alternatives

Heap by Contentsquare

4.4/5(1,097)

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User Insights

Average based on 44 real user reviews.

Typical contract price

$0k - $0k

Per Month

G2 reviews are authentic and verified.

Here's how.

Ceren .

CRM Specialist

Small-Business (50 or fewer emp.)

9/6/2024

"Customer Success? As Expected!"

5/5

What do you like best about B2Metric?

By B2Metric, optimizing our sales and marketing operations become more efficient and more affordable. Thanks to B2Metric Marketing Campaign Cost rates decreased by %20 percent minimum. Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

As a general internet user I wanted to integrate data by myself but I needed my data team to help me because I am a marketer. Review collected by and hosted on G2.com.

Response from Can Dinlenç of B2Metric

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Thank you for your feedback! We're excited to hear that B2Metric has made your sales and marketing operations more efficient and helped reduce campaign costs by at least 20%. That's a fantastic result!

We understand that data integration can be complex, especially for marketers, and we appreciate your honesty. Our goal is to make the process as smooth as possible, and we’re here to support you and your team.

If you have any suggestions for improvement or need assistance, please don't hesitate to reach out!

Verified User in Mechanical or Industrial Engineering

Enterprise (> 1000 emp.)

9/6/2024

"A Successful Customer Journey Experience!"

5/5

What do you like best about B2Metric?

In the trial stage of B2Metric, I really enjoyed how easy to integrate. Customer support was easy to access and using B2Metric was easy. It was amazing to see number of features and modules it has in it. Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

In the trial stage it was hard to understand the platform. At first I was panicking what's going on when I see advanced AI/ML modules. But then I managed with academy page. Review collected by and hosted on G2.com.

Response from Can Dinlenç of B2Metric

edit

Thank you for your feedback! We're glad to hear that you found B2Metric easy to integrate and appreciated our customer support. We understand the initial learning curve with our AI/ML features, and it's great that our academy helped you along the way.

It's fantastic that B2Metric has simplified your data unification process. If you have any further suggestions or need assistance, don't hesitate to reach out. We're here to support you!

Kenan P.

Customer Specialist

Small-Business (50 or fewer emp.)

9/6/2024

"Customer Journey Analytics, from end to end!"

5/5

What do you like best about B2Metric?

By B2Metric, tracking the personalized metrics and viewing all these reports in one user-friendly dashboard was easy. Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

I needed some time to fully grasp all the platform's features and functionalities as a new user Review collected by and hosted on G2.com.

Response from Can Dinlenç of B2Metric

edit

Thank you for your review! We're delighted to hear that you find our dashboard user-friendly and appreciate the ability to track personalized metrics easily.

We understand that there can be a learning curve for new users, and we’re continuously working to enhance our resources to help you get up to speed faster.

If you have any suggestions or need further assistance, feel free to reach out. We're here to support you!

Yiğit Alp K.

Small-Business (50 or fewer emp.)

3/1/2024

"International Operations Assistant Manager"

4/5

What do you like best about B2Metric?

First of all, before using this tool, we couldn't reach any marketing figures, extremum points, or customer needs, but after we started using this tool, we were able to achieve many things and felt so comfortable. Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

Until today, I cannot say anything negative related to this module. Also, we try to improve day by day for our necessities. Review collected by and hosted on G2.com.

Ugur D.

Senior Digital Marketing Solutions Manager

Mid-Market (51-1000 emp.)

7/24/2024

"Faster, smarter and predictive!"

5/5

What do you like best about B2Metric?

It has always been difficult to collect CRM data on retail, data received on Call and data from various advertising channels together. Achieving this has become much easier with B2Metric. Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

When I first used it, I felt lost because it contained so many features. And even this is perfect! Review collected by and hosted on G2.com.

Verified User in Higher Education

Mid-Market (51-1000 emp.)

9/6/2024

"Customer data analysis really saved me!"

5/5

What do you like best about B2Metric?

It is quite impressive to collect lots of data on a single platform and take action on customers through each of them. Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

I can't say that there is anything I don't like about B2Metric, but I think it has features that can be improved. Review collected by and hosted on G2.com.

Response from Can Dinlenç of B2Metric

edit

Thank you for your review! We're more than happy to hear that B2Metric has helped you consolidate customer data and take actionable insights from it. Simplifying data management is a core focus for us, so it’s great to know it's making a difference for you.

We appreciate your feedback about potential feature improvements and are always looking for ways to enhance the platform. If you have any specific suggestions or need support, feel free to reach out. We're here to help!

Aylin .

Manager

Mid-Market (51-1000 emp.)

7/25/2024

"Ideal for tracking customer behavior!"

5/5

What do you like best about B2Metric?

This platform helped me better understand customer behavior and simplified many internal processes. Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

I really loved the platform, I have no negative comments. Review collected by and hosted on G2.com.

Nisa M.

Social Media Manager

Small-Business (50 or fewer emp.)

7/12/2024

"An extremely rewarding experience!"

4.5/5

What do you like best about B2Metric?

The platform boasts intuitive features that streamline the analysis of usage data, making it both effortless and swift. Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

Some additional guidance would be helpful. It took me some time to fully understand all the features and functionalities of the platform as a new user. Review collected by and hosted on G2.com.

Sinem .

Customer Support Manager

Small-Business (50 or fewer emp.)

7/12/2024

"A Successful Experience for Your Business"

5/5

What do you like best about B2Metric?

Simple to implement, utilizing its features is a breeze. Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

When I first used it, I felt overwhelmed by the many features, but that's what makes it perfect! Review collected by and hosted on G2.com.

Zeynep K.

Junior Marketing Analyst

Small-Business (50 or fewer emp.)

7/18/2024

"Achieving Success: A Positive Journey"

4.5/5

What do you like best about B2Metric?

Thanks to B2Metric, our decision-making has shifted significantly, relying more on its accurate and dependable insights, leading to optimized operations. Review collected by and hosted on G2.com.

What do you dislike about B2Metric?

Understanding B2Metric can be quite a task; perhaps some extra guidance would be beneficial? Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by B2Metric.

Starter

Starting at $99.00

Per Month

Growth

Starting at $2,999.00

Per Month

Enterprise

View More Pricing Information

B2Metric Features

Platform Basics

Dynamic Segmentation

Journey Optimization

Platform Data

Journey Reporting

Trends Reporting

Dashboards

Platform Additional Functionality

Journey Mapping

Integrations

Automated Alerts

Integration - Machine Learning

Integration

View More Features

Categories on G2

Customer Journey Analytics Customer Journey Mapping Customer Data Platform (CDP)

Machine Learning

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B2Metric Reviews & Product Details

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B2Metric Reviews (44)

B2Metric Reviews (44)

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