KJ

Kunal J.

Senior Associate Consultant

Mid-Market (51-1000 emp.)

11/30/2023

"One Stop solution to improve UX"

4.5/5

What do you like best about B2B Self-Service Portal?

This portal empowers customer by giving access to a resources which will help us to manage minor or very common problems , say it is incident management for any product related issue, following up with online queries with sales representatives. The platform is quite intuitive, hence implementation is easy and customer can use many features of the same with ease. Review collected by and hosted on G2.com.

What do you dislike about B2B Self-Service Portal?

Integration with other apps or platform is missing, making the task to be repetitive for the customer. More integration with customer support is required. Review collected by and hosted on G2.com.

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