--- title: Axcient x360Recover Reviews meta\_title: 'Axcient x360Recover Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 132 reviews by the users' company size, role or industry to find out how Axcient x360Recover works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 132 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Data Recovery url: https://www.g2.com/categories/data-recovery ---

# Axcient x360Recover Reviews & Product Details

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Axcient x360Recover is the most reliable, flexible and cost-effective business continuity and disaster recovery (BCDR) solution for MSPs and the SMBs they serve. With x360Recover you can comprehensively protect data from cyberthreats like ransomware or risks like accidental deletion with a solution that is simple to deploy and manage. Delivered as a flexible direct-to-cloud or appliance-based deployment, x360Recover can cover nearly all modern backup and recovery use cases—including appliance, server, and cloud-to-cloud—with a solution built on Axcient's proprietary Chain-Free backup technology and including features like AirGap, AutoVerify, Virtual Office, and PSA/RMM integration. By eliminating the pains and inefficiencies of chain management, Axcient dramatically simplifies management and can include worry-free data storage and retention by default. Innovative features mean backup integrity is automatically verified, and one or more systems can be virtualized almost instantly. x360Recover delivers an RPO of 15 minutes and an RTO of less than 1 hour.

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Product Website
Axcient x360Recover
Seller
[ConnectWise](https://www.g2.com/sellers/connectwise)
Discussions
[Axcient x360Recover Community](https://www.g2.com/products/axcient-x360recover/discuss)
Solution Type

All-in-One

Overview by
Derek Baker (Demand Generation, Marketing Analytics &amp; MarTech Operations)

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

1 month

[
View More Pricing Information
](https://www.g2.com/products/axcient-x360recover/pricing)

## Axcient x360Recover Integrations
(1)

What do users say about integrations?

Verified by Axcient x360Recover

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

ConnectWise RMM

](https://www.g2.com/products/connectwise-rmm/reviews)

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 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
CI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

5/19/2023

"awesome product"

5/5

What do you like best about Axcient x360Recover?

All-in-One Solution: Axcient x360 integrates multiple components into a single platform, including backup, disaster recovery, and business continuity Review collected by and hosted on G2.com.

What do you dislike about Axcient x360Recover?

I havent had a bad experience with the software as of yet so unable to comment on anything I dislike about it. Review collected by and hosted on G2.com.

What problems is Axcient x360Recover solving and how is that benefiting you?

its giving me a nice easy solution with out too much int he way of set ups which make setting these up daily an easy task Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
AI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

12/15/2022

"X360 Recover - Great product"

5/5

What do you like best about Axcient x360Recover?

The support team is fantastic. If their first level support cannot get you going, it is a quick turnaround to get an engineer on the line that will be able to get the solution resolved. Review collected by and hosted on G2.com.

What do you dislike about Axcient x360Recover?

There are a lot of steps in learning the program. While the certifications and knowledge base articles assist a lot, there is a steep learning curve in efficiently and effectively setting up the software stack. Review collected by and hosted on G2.com.

What problems is Axcient x360Recover solving and how is that benefiting you?

Axceint's x360 Recover gives our company and our clients peace of mind knowing that if a disaster happens, we will be able to quickly and efficiently help them recover. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

JL

Joseph L.

SOC Engineer

Small-Business (50 or fewer emp.)

12/13/2022

"Very good product, would streamline the menu more."

4/5

What do you like best about Axcient x360Recover?

I like how it separates out everything client-wise and service-wise. Review collected by and hosted on G2.com.

What do you dislike about Axcient x360Recover?

I feel like the navigation could be streamlined to have less steps when navigating through it. Review collected by and hosted on G2.com.

What problems is Axcient x360Recover solving and how is that benefiting you?

Axcient x360Recover is excellent at allowing me to recover files. It makes it very simple to browse for files and although the iSCSI mounts are somewhat probelmatic from time-to-time, generally we can always figure it out. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Chris P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris P.")
CP

Chris P.

Systems Architect

Small-Business (50 or fewer emp.)

12/13/2022

"Saves us time and money, Gives us peace of mind"

5/5

What do you like best about Axcient x360Recover?

The flexibility to not require another onsite appliance with D2C. However, if you love managing hardware, they also have an appliance option. Review collected by and hosted on G2.com.

What do you dislike about Axcient x360Recover?

There's not much to dislike. Perhaps the web portal GUI could be improved and streamlined. It's a bit convoluted but slowly getting better. Review collected by and hosted on G2.com.

What problems is Axcient x360Recover solving and how is that benefiting you?

Easy, reliable, flexible backups for business, multi-tenant, to deploy, manage, and recover. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Stephen T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephen T.")
ST

Stephen T.

VP of Service Operations

Small-Business (50 or fewer emp.)

12/20/2022

"Axcient is an excellent vendor partner and service"

5/5

What do you like best about Axcient x360Recover?

Axcient x360 Recover is an easy-to-manage, and fairly priced business continuity and disaster recovery toolset that does what it's supposed to. I feel confident that the data is secure and recoverable Review collected by and hosted on G2.com.

What do you dislike about Axcient x360Recover?

Nothing that I can think of. The relationship with Axcient has always been easy and we haven't had major product or service issues. Review collected by and hosted on G2.com.

What problems is Axcient x360Recover solving and how is that benefiting you?

Their different options for local and cloud business continuity have allowed us to unify and simplify our product stack for our managed data protection offerings. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Computer Networking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Networking")
AC

Verified User in Computer Networking

Mid-Market (51-1000 emp.)

5/19/2023

"Good Support"

5/5

What do you like best about Axcient x360Recover?

Good Support and easy to use. The support team have been very helpful on the times that I have called Review collected by and hosted on G2.com.

What do you dislike about Axcient x360Recover?

There is nothing so far that I have come across Review collected by and hosted on G2.com.

What problems is Axcient x360Recover solving and how is that benefiting you?

having a tool that we can reply on to restore backups from Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

DT

Danny T.

CEO

Mid-Market (51-1000 emp.)

12/15/2022

"Moved to Axcient"

5/5

What do you like best about Axcient x360Recover?

We moved from Datto to Axcient and that was the best decision we made. Saving lots of money and usi g a grest platform. Review collected by and hosted on G2.com.

What do you dislike about Axcient x360Recover?

We dont see any downside in using Axcient Review collected by and hosted on G2.com.

What problems is Axcient x360Recover solving and how is that benefiting you?

Diaster recovery is well covered using Axcient Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Timothy S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Timothy S.")
TS

Timothy S.

Partner

Small-Business (50 or fewer emp.)

3/29/2022

"Long time partner, very pleased with the Axcient Value"

5/5

What do you like best about Axcient x360Recover?

I like that the support team stays consistent, and over the years we've gotten to know each other. I recognize every technician that logs in to check on my tickets. Also, I appreciate that Axcient is willing to work with my unique communications needs as I am deaf, and do not use audio products. The techs and I communicate via chat session while working on projects together. My favorite part is probably that they are always willing to share how they solved issues so that I am enabled to solve these same issues at a future time without requiring support. Review collected by and hosted on G2.com.

What do you dislike about Axcient x360Recover?

My current biggest disappointment is that there does not seem to be a hardware refresh package. When I came onboard as a partner I brought a bunch of clients with me that all needed backup appliances immediately. That was a few years ago, and now there are a big number of them running appliances that are out of warranty and there is no easy upgrade path. Some incentives would be a great asset for us to stay on top of their hardware refreshes, to ensure that all clients' appliances stay under warranty.

Also, please offer 5 year warranties- that is our standard for all servers we sell our clients, it would be really nice if Axcient has that ability to extend warranties beyond 3 years. Review collected by and hosted on G2.com.

What problems is Axcient x360Recover solving and how is that benefiting you?

We use x360Recover to protect our clients' data... Compared to other competing products that we also use- Veeam for example, the X360Recover offers much more flexibility and options over a Veeam Backup & Replication install that still needs a bunch of add-ons and plug-ins to be equal to the offerings of a stock X360Recover install, which quickly becomes cost-prohibitive for a lot of clients. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Sean P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sean P.")
SP

Sean P.

Owner

Small-Business (50 or fewer emp.)

3/24/2022

"Axcient is Better"

4.5/5

What do you like best about Axcient x360Recover?

Price Point is great, but what I really like is the ability to use our own hardware. This allows us to control costs and not charge our clients for hardware that while is great hardware, is overkill for their needs. Review collected by and hosted on G2.com.

What do you dislike about Axcient x360Recover?

It's not able to be used on an ESXI Host to do a full backup of the virtualized systems. It can backup virtualized systems as though they were physical, but not through the VMware host. Which in rare cases for us, means we can't get a direct snapshot of unix hosts as axcient is Windows only. There are work arounds that do the job, but directly having the snapshots backing up through the ESXI host would be a benefit on those systems. Review collected by and hosted on G2.com.

Recommendations to others considering Axcient x360Recover:

Fantastic way to keep costs in check while getting a great backup system in place. The fact that it is a hardened Linux system is a huge plus, and keeps it sandboxed from other systems fairly well. Review collected by and hosted on G2.com.

What problems is Axcient x360Recover solving and how is that benefiting you?

Axcient fits our pricing model, they're not overly complicated and their support is great! If you need support right away, they'll have someone to you within an hour or less, and sometimes immediately. They also allow us to choose between their data center and ours for each system we back up, so depending on a client's needs we can use their unlimited data center, or use our existing datacenter. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
AI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

12/13/2022

"Very good product and great value for what it provides as a disaster recovery solution"

5/5

What do you like best about Axcient x360Recover?

Reliability and visibility into our backup appliances for our customers. The ability to create our own backup appliance and provide an affordable disaster recovery solution to our customers Review collected by and hosted on G2.com.

What do you dislike about Axcient x360Recover?

Nothing that I can think of at this time Review collected by and hosted on G2.com.

What problems is Axcient x360Recover solving and how is that benefiting you?

Providing disaster recovery appliances to our customers and providing simple file backup for them Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

## Questions about Axcient x360Recover? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Axcient x360Recover
](https://www.g2.com/products/axcient-x360recover/discussions/new)

 ![Gabriele P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gabriele P.")
GP

Gabriele Pizzigati, Ph.D.
•
Last activity over 2 years ago

none

1 Upvote

1

[
Join the conversation
](https://www.g2.com/discussions/axcient-x360recover-none)

GU

Guest User

What do you like most about Axcient x360Recover for data backup, and what improvements would you suggest?

0 Upvotes

0

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Join the conversation
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[
View all Discussions
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## Pricing Insights

Averages based on real user reviews.

### Time to Implement

1 month

### Return on Investment

9 months

### Average Discount

9%

[
View More Pricing Information
](https://www.g2.com/products/axcient-x360recover/pricing)

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##### 
##### Axcient x360Recover Features

Compatibility 

File Server Backup

Database Server Backup

Virtual Machines

Management

Continuous Backup

Disaster Recovery

Storage Capacity

Compliance

Security Standards

Cloud Data Protection

Data Deduplication

Functionality

On Premises Recovery

Cloud Recovery

[
View More Features
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##### Categories on G2

[Server Backup](https://www.g2.com/categories/server-backup)[Disaster Recovery](https://www.g2.com/categories/disaster-recovery)[Disaster Recovery as a Service (DRaaS)](https://www.g2.com/categories/disaster-recovery-as-a-service-draas)

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