--- title: ABS Reviews meta_title: 'ABS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how ABS works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 6 scale: '5' date_modified: '2026-09-28' parent_category: name: Insurance url: https://www.g2.com/categories/insurance --- # ABS Reviews **Vendor:** Agency Business Systems **Category:** [Insurance Agency Management Systems](https://www.g2.com/categories/insurance-agency-management-systems) **Average Rating:** 4.2/5.0 **Total Reviews:** 6 ## About ABS Features a calendar, reminders for employees, task lists, reports, logs, and more. ## ABS Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users find it simple to educate others on the **mobile training support** provided by ABS, enhancing accessibility. (1 reviews) **What users dislike:** - Users are frustrated by the **excessive clicking** required to submit data, finding it tedious and inefficient. (1 reviews) ## ABS Reviews ### 1. Functional and easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Julie D. | Onboarding Coordinator, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** October 08, 2024 **What do you like best about ABS?** It is very easy to teach the mobile version. **What do you dislike about ABS?** Doesn't save, have to make extra clicks to submit data. **What problems is ABS solving and how is that benefiting you?** We use Athena business systems for healthcare documentation; this isn't shown as an option. ### 2. Good Features But Buggy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** June 24, 2022 **What do you like best about ABS?** I enjoy the call logger feature, it allows you to tag your contact notes by employee, client and what type of note it is. Nice to be able to see the interactions of other folks in the office with a given employee at a glance. **What do you dislike about ABS?** It is just buggy, the whole site or even specific features will just not work at random. There is a lot of just having to try something again in a few hours, which is especially frustrating because I teach the platform to our new employees at onboarding. I would also like to platform to have autosave, it can be easy to forget to hit save when it isn't common to have to do in other platforms anymore. **Recommendations to others considering ABS:** ABS has lots of useful and powerful features that are attractive, but know that it will be buggy. **What problems is ABS solving and how is that benefiting you?** I am the HR coordinator at my company but the platform does have a lot of very cool automatic scheduling features. For example searching up available employees for a given shift based on their availability and if they are already booked, it will also create schedules you can easily send to clients. It is overall pretty easy to use and an easy way to compile all our employee data. One of my favorite features is the reports function, it will create all types of automatic reports for you with customizable fields. For example all employees with a certain credential who worked a shift in the last month. ### 3. ABS is MISSED big time in our office. **Rating:** 5.0/5.0 stars **Reviewed by:** Macy H. | Sales And Service Specialist, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** October 19, 2021 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about ABS?** ABS is user friendly and simplifies things. There are spots within ABS to make notes and things and that is what I miss most now that my company uses a different program. **What do you dislike about ABS?** Overall ABS is outdated and lacking in detail when it comes to being a full customer management tool. **Recommendations to others considering ABS:** While there are better, fancier options out there, ABS is tried and true and shouldn't be dismissed. **What problems is ABS solving and how is that benefiting you?** We no longer use ABS because our company upgraded to a fancy new CRM but when we did use ABS, it was a great tool for customer relationship management. ### 4. Could be great, but lots of glitches **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 26, 2022 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about ABS?** Accessibility, multifunctional uses for us **What do you dislike about ABS?** Can't delete anything, not user friendly **Recommendations to others considering ABS:** Do a test run prior to buying. **What problems is ABS solving and how is that benefiting you?** Able to access both customer and employee records, do billing and payroll ### 5. Great Product **Rating:** 4.5/5.0 stars **Reviewed by:** james w. | Information Technology Specialist, Tobacco, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 30, 2017 **What do you like best about ABS?** The benefit of this software program is that it is very easy to use and does not require downloading. When you register and make payment for ABS, you will get instant access to all the signals in the member area, which I think is very understandable to anyone. Anyone can use this software on any browser. This software works in its own window, which means you can view every signal and then you can have another screen for your browser next to this. ABS works on any mobile phone and even tablets also and it is very easy to get started on most mobile devices and they work flawless without and problems. **What do you dislike about ABS?** I recommend probably initially just doing the 10 day trial and then upgrading if you liked it after 10 days. And just buying the main software and just upgrade it as you like it and as you get better at using their software. I would also recommended to try every single function before investing into this product because most features do not work well and are a waste of time, try the free trial before you make your full decision of the product. **Recommendations to others considering ABS:** Just try the free trial before joining into to bigger part of the program. **What problems is ABS solving and how is that benefiting you?** It helps and guides in making crucial investment decisions. The software is compatible with almost all trading binary platforms. This can be counted among the unique features too. Many companies in the same field can’t offer such features with their platform. ### 6. Agent **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 15, 2018 **What do you like best about ABS?** Platform is very friendly and easy to use **What do you dislike about ABS?** Nothing at this point comes to mind and highly satisfied **Recommendations to others considering ABS:** Yes **What problems is ABS solving and how is that benefiting you?** Joint venture needs for the agent and you insured to aporiate the right coverage ## ABS Discussions - [What are the features of Abs?](https://www.g2.com/discussions/what-are-the-features-of-abs) - [What is the operational software is used for ABS?](https://www.g2.com/discussions/what-is-the-operational-software-is-used-for-abs) - [What software is ABS?](https://www.g2.com/discussions/what-software-is-abs) - [View ABS pricing details and edition comparison](https://www.g2.com/products/abs/reviews?section=pricing&secure%5Bexpires_at%5D=2026-10-02+11%3A51%3A06+-0500&secure%5Bsession_id%5D=20e5dc6e-393e-4734-8d0e-74aced6b5cdd&secure%5Btoken%5D=79f6fcd741115b6af244451e2e1231b9d8db014e88793817118213da6f1f2f0d&format=llm_user) ## ABS Features **Administration** - Accounting - Contact Management - Commissions - Sales Tools - Reporting & Statistics - Payment Processing - Email Integration - Task Management - Third-Party Integrations - Accounting Integration - Alerts/Notifications - Calendar Management - Pipeline Management - Commission Management - Email Management - User Management - Forms Management - Invoice Management - Workflow Management - Document Management - Contact Database **Insurance Documentation** - Claims Management - Insurance Policy Management - Invoicing & Receipts - Electronic Signatures - Client Management - Lead Management **Additional Functionality** - Client Portal - Access Controls/Permissions - AI Copilot - Audit Trail - Search/Filter - Commission Calculations - Insurance Rating - Activity Tracking - API - Customizable Templates - Customizable Branding - Document Storage - Property & Casualty - Configurable Workflow - Life & Health - Monitoring - Status Tracking - Customizable Forms - Generative AI - Document Templates - Self Service Portal - Reminders - Customizable Reports - SSL Security - Customizable Fields - Referral Tracking - Quotes/Estimates - Risk Assessment - Email Marketing ## Top ABS Alternatives - [Applied Epic](https://www.g2.com/products/applied-epic/reviews) - 4.4/5.0 (2,098 reviews) - [AMS360](https://www.g2.com/products/ams360/reviews) - 4.3/5.0 (1,047 reviews) - [QQCatalyst](https://www.g2.com/products/qqcatalyst/reviews) - 4.4/5.0 (704 reviews)