--- title: Axcient x360Recover Reviews meta\_title: 'Axcient x360Recover Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 132 reviews by the users' company size, role or industry to find out how Axcient x360Recover works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 132 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Data Recovery url: https://www.g2.com/categories/data-recovery --- # Axcient x360Recover Reviews & Product Details Visit Website Axcient x360Recover is the most reliable, flexible and cost-effective business continuity and disaster recovery (BCDR) solution for MSPs and the SMBs they serve. With x360Recover you can comprehensively protect data from cyberthreats like ransomware or risks like accidental deletion with a solution that is simple to deploy and manage. Delivered as a flexible direct-to-cloud or appliance-based deployment, x360Recover can cover nearly all modern backup and recovery use cases—including appliance, server, and cloud-to-cloud—with a solution built on Axcient's proprietary Chain-Free backup technology and including features like AirGap, AutoVerify, Virtual Office, and PSA/RMM integration. By eliminating the pains and inefficiencies of chain management, Axcient dramatically simplifies management and can include worry-free data storage and retention by default. Innovative features mean backup integrity is automatically verified, and one or more systems can be virtualized almost instantly. x360Recover delivers an RPO of 15 minutes and an RTO of less than 1 hour. * * * Product Website Axcient x360Recover Seller [ConnectWise](https://www.g2.com/sellers/connectwise) Discussions [Axcient x360Recover Community](https://www.g2.com/products/axcient-x360recover/discuss) Solution Type All-in-One Overview by Derek Baker (Demand Generation, Marketing Analytics & MarTech Operations) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month [ View More Pricing Information ](https://www.g2.com/products/axcient-x360recover/pricing) ## Axcient x360Recover Integrations (1) What do users say about integrations? Verified by Axcient x360Recover [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ConnectWise RMM ](https://www.g2.com/products/connectwise-rmm/reviews) Show More AE Alex E. MSP Technician Small-Business (50 or fewer emp.) 8/3/2023 "Best BDR for MSP" 5/5 What do you like best about Axcient x360Recover? The ease to navigate through their portal, the backup and restore options they provide and the ability to spin up a VM of a backup on demand. Review collected by and hosted on G2.com. What do you dislike about Axcient x360Recover? The only downsize is storing and restoring from Axcient Cache, depending on the size of the backup, the cache size can be faily large. Although there are other means to restore from backup, the cache is the most quick and effective way to do it. Not so much of a downside or dislike though. Review collected by and hosted on G2.com. What problems is Axcient x360Recover solving and how is that benefiting you? Having an offsite cloud backup that is readily avaible with the snap of a finger. Makes BDR easier with the options they provide for an MSP. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") AC Verified User in Consulting Small-Business (50 or fewer emp.) 8/1/2023 "Haven't had to use it yet, but so far it works" 2.5/5 What do you like best about Axcient x360Recover? I prefer the direct to cloud. Its simple to setup. But its expensive in my opinion. To have it onsite you must by an appliance, which are fair priced. Still, there will be an investment. But you can spin up your virtual office in the cloud in a DR scenario, which is nice. Review collected by and hosted on G2.com. What do you dislike about Axcient x360Recover? The UI is not very good. It takes a million clicks to get what you want. The labels don't make sense. I end up going in a loop all the time looking for what I want. You also need to go onto the server to actually get the error. You cannot jsut retry backups like you can in say Veeam. Review collected by and hosted on G2.com. What problems is Axcient x360Recover solving and how is that benefiting you? Backup, DR, and HA. Benifits by giving me the peice of mind that my servers are protected and available in the cloud should something happen to our premises. Thats all. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller RB Ryan B. Small-Business (50 or fewer emp.) 8/1/2023 "They are one of the Best to Protect your sensitive Data and your business." 5/5 What do you like best about Axcient x360Recover? I love how easy it is to implement, their technology to stop ransomware to reach the data with Airgap Technology. The dashboard is very simple to navigate and the Cost is also very inexpensive. Review collected by and hosted on G2.com. What do you dislike about Axcient x360Recover? Nothing. This is one of the best BDR system you could implemnent for your business or Client. Review collected by and hosted on G2.com. What problems is Axcient x360Recover solving and how is that benefiting you? They were able to provide us with a solution that is consistent in making sure the data is being backed up and you can see any issues that may have come up with the alerts and the integration with our PSA system Connectwise. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller BP Benjamin P. Small-Business (50 or fewer emp.) 8/1/2023 "Easy to setup, deploy, and manage" 5/5 What do you like best about Axcient x360Recover? Bring your own device is what sold me on the product initially but as we've used the product, I cannot stress enough how easy the appliance is to setup and manage. When support is required, it has been spot-on. The peace of mind that these appliances bring us is worth it. We've had to recover a few devices in the past and the process is fast and intuitive. Review collected by and hosted on G2.com. What do you dislike about Axcient x360Recover? Wish it integrated with AutoTask for alert ticketing instead of just ConnectWise. Review collected by and hosted on G2.com. What problems is Axcient x360Recover solving and how is that benefiting you? Security Compliance standards for backup solutions for my business clients Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller DO David O. Mid-Market (51-1000 emp.) 5/19/2023 "Excellent Backup and DR" 5/5 What do you like best about Axcient x360Recover? Axcient x360Recover is very easy to use while being powerful in its feature set. It's an invaluable tool to safeguard a businesses data and provide a robust way to manage disaster recovery situations. Review collected by and hosted on G2.com. What do you dislike about Axcient x360Recover? Not being able to quickly mount a quick file restore via the internet (for very small files, word documents etc). It takes a few minutes to download and install the recovery centre, login, and mount the volume to do a restore. Review collected by and hosted on G2.com. What problems is Axcient x360Recover solving and how is that benefiting you? Robust backup solutions. Ease of use. Ease of booking training and ability of Axcient trainers to explain how to use the product well. Excellent disaster recovery tools. Being able to spin up a VM on the axcient environment is an invaluable tool. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Roddy B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roddy B.") RB Roddy B. Chief Information Security Officer Small-Business (50 or fewer emp.) 5/18/2023 "A Fantastic, Easy to Implement Solution" 5/5 What do you like best about Axcient x360Recover? The automated checks, the ability to quickly test recovery in the cloud, and the ease of agent deployments are phenomenal. Support has always been highly responsive and helpful. Review collected by and hosted on G2.com. What do you dislike about Axcient x360Recover? If I could wave a magic wand, I would want agentless backups for HyperV and ESXi environments. I know that would affect pricing and ease of deployment but it would work for some of our more VM heavy clients. Review collected by and hosted on G2.com. What problems is Axcient x360Recover solving and how is that benefiting you? Our biggest issue was consistently checking backups daily and testing disaster recovery. We also knew there would be a resource issue if we had to help clients recover from large-scale disasters. By utilizing Axcient's cloud recovery option, we don't have to worry about needing additional hardware or virtual resources. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Adam H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adam H.") AH Adam H. Network Security Engineer Mid-Market (51-1000 emp.) 5/23/2023 "Axcient x360 Recover is the Best BDR service I have used in 30 years ..." 5/5 What do you like best about Axcient x360Recover? I have used many backup, disaster, recovery solutions in the past and I must admit ... Axcient x360 is by far the best. I personally backup to the local BDR every 4 hours (can be up to 15 minutes) and sync to the cloud vault nightly. I love how easy it is to recover individual documents from an explorer like menu, but the ability to spin up a VM from the BDR in the case of an emergency outage is a great feature. Review collected by and hosted on G2.com. What do you dislike about Axcient x360Recover? On the down-side, the backend systems could interface better. If you drop a client, you will need to remove the client from multiple locations to ensure that you no longer get billed. I would think that removing the client from the licensing portal should be enough ,then interface with billing, etc ... Review collected by and hosted on G2.com. What problems is Axcient x360Recover solving and how is that benefiting you? Axcient x360 is a very nice backup and disaster recovery service. I fill very confident that with Axcient I will be able to 100% guaranty that my clients data is safe. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 8/3/2023 "Fully Featured Backup and DR Service" 4.5/5 What do you like best about Axcient x360Recover? It is very user friendly. Backups are fast and there are multiple ways to easily restore files or perform a full disaster recovery either using your own onsite hardware or on their cloud platform. Review collected by and hosted on G2.com. What do you dislike about Axcient x360Recover? The Windows backups use VSS so typically our issues are related to Windows problems and not the x360 software. I will be happy once the legacy license portal is full integrated into the partner portal. Review collected by and hosted on G2.com. What problems is Axcient x360Recover solving and how is that benefiting you? Having a simple solution that we can apply to all of our customers. x360 gives us the flexibility of keeping local backups in addition to their direct to cloud offering for customers that do not want additional hardware costs. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller RD Richard D. Mid-Market (51-1000 emp.) 5/18/2023 "Readily able to assist users with missing emails" 4.5/5 What do you like best about Axcient x360Recover? Have been able to navigate the site readily. Coordinate with the user and get the restore started. Review collected by and hosted on G2.com. What do you dislike about Axcient x360Recover? Granular restore of emails would often be more helpful than having to restore the user's entire mailbox. Review collected by and hosted on G2.com. What problems is Axcient x360Recover solving and how is that benefiting you? Able to restore the user's Outlook data, especially the emails, calendar and contacts. This has helped me be more productive as the need arises. Review collected by and hosted on G2.com. Show More 8/7/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") CC Verified User in Computer & Network Security Mid-Market (51-1000 emp.) 8/3/2023 "Security concerns and leaves you guessing" 1.5/5 What do you like best about Axcient x360Recover? Simple pricing and relatively easy to configure for small environments. Review collected by and hosted on G2.com. What do you dislike about Axcient x360Recover? We were unable, with assistance from Axcient, to perform restores in two separate tests. We also were able to demostrate that all techs with x360 portal access were able to view and recover files from otherwise protected shares with no safeguards, audits, or alerts. Finally, we were able to demonstrate to Axcient that users can easily bypass MFA requirements and access the x360 portal. Review collected by and hosted on G2.com. What problems is Axcient x360Recover solving and how is that benefiting you? Needed an entry-level offering for SMB customers that is easy to configure and simple for sales to place. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Axcient x360Recover? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Axcient x360Recover ](https://www.g2.com/products/axcient-x360recover/discussions/new) ![Gabriele P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gabriele P.") GP Gabriele Pizzigati, Ph.D. • Last activity over 2 years ago none 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/axcient-x360recover-none) GU Guest User What do you like most about Axcient x360Recover for data backup, and what improvements would you suggest? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-do-you-like-most-about-axcient-x360recover-for-data-backup-and-what-improvements-would-you-suggest) [ View all Discussions ](https://www.g2.com/products/axcient-x360recover/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 9 months ### Average Discount 9% [ View More Pricing Information ](https://www.g2.com/products/axcient-x360recover/pricing) Axcient x360Recover Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0395827521a593b0738c022333cec0be/veeam-data-platform.png "Product Avatar Image") Veeam Data Platform 4.6/5(748) [ Compare Now ](https://www.g2.com/compare/axcient-x360recover-vs-veeam-data-platform) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_cbc07d7df385eaf88acb170d4a5941eb/cove-data-protection.png "Product Avatar Image") Cove Data Protection 4.5/5(443) [ Compare Now ](https://www.g2.com/compare/axcient-x360recover-vs-cove-data-protection) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_fd0d46bdcd7449539abc85a71381ae6b/kaseya-datto-siris.png "Product Avatar Image") Datto SIRIS 4.6/5(294) [ Compare Now ](https://www.g2.com/compare/axcient-x360recover-vs-kaseya-datto-siris) ##### ##### Axcient x360Recover Features Compatibility File Server Backup Database Server Backup Virtual Machines Management Continuous Backup Disaster Recovery Storage Capacity Compliance Security Standards Cloud Data Protection Data Deduplication Functionality On Premises Recovery Cloud Recovery [ View More Features ](https://www.g2.com/products/axcient-x360recover/features) ## Top-Rated Alternatives [ ![Cove Data Protection](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cove Data Protection") Cove Data Protection 4.5/5(443) ](https://www.g2.com/products/cove-data-protection/reviews) [ ![Veeam Data Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Veeam Data Platform") Veeam Data Platform 4.6/5(748) ](https://www.g2.com/products/veeam-data-platform/reviews) [ ![Datto SIRIS](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Datto SIRIS") Datto SIRIS 4.6/5(294) ](https://www.g2.com/products/kaseya-datto-siris/reviews) [ View All Alternatives ](https://www.g2.com/products/axcient-x360recover/competitors/alternatives) ##### Categories on G2 [Server Backup](https://www.g2.com/categories/server-backup)[Disaster Recovery](https://www.g2.com/categories/disaster-recovery)[Disaster Recovery as a Service (DRaaS)](https://www.g2.com/categories/disaster-recovery-as-a-service-draas) ##### Explore More [Virtual Events Solutions](https://www.g2.com/discussions/best-virtual-events-solutions-for-hosting-online-events)[Which regulatory information management systems provide comprehensive audit trails and documentation for organisations preparing for regulatory inspections?](https://www.g2.com/discussions/which-regulatory-information-management-systems-provide-comprehensive-audit-trails-and-documentation-for-organisations-preparing-for-regulatory-inspections%20)[Which ERM platforms work well for financial services or insurance companies that need risk frameworks aligned with regulatory requirements?](https://www.g2.com/discussions/which-erm-platforms-work-well-for-financial-services-or-insurance-companies-that-need-risk-frameworks-aligned-with-regulatory-requirements) [Which healthcare provider directories enable real-time data syncing with EHR and claims systems?](https://www.g2.com/discussions/which-healthcare-provider-directories-enable-real-time-data-syncing-with-ehr-and-claims-systems)[Top customer journey mapping solutions for CX professionals](https://www.g2.com/discussions/what-are-the-top-customer-journey-mapping-solutions-for-cx-professionals)[Pros and Cons Details](https://www.g2.com/products/axcient-x360recover/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)