--- title: Axcient x360Recover Reviews meta\_title: 'Axcient x360Recover Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 132 reviews by the users' company size, role or industry to find out how Axcient x360Recover works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 132 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Data Recovery url: https://www.g2.com/categories/data-recovery --- # Axcient x360Recover Reviews & Product Details Visit Website Axcient x360Recover is the most reliable, flexible and cost-effective business continuity and disaster recovery (BCDR) solution for MSPs and the SMBs they serve. With x360Recover you can comprehensively protect data from cyberthreats like ransomware or risks like accidental deletion with a solution that is simple to deploy and manage. Delivered as a flexible direct-to-cloud or appliance-based deployment, x360Recover can cover nearly all modern backup and recovery use cases—including appliance, server, and cloud-to-cloud—with a solution built on Axcient's proprietary Chain-Free backup technology and including features like AirGap, AutoVerify, Virtual Office, and PSA/RMM integration. By eliminating the pains and inefficiencies of chain management, Axcient dramatically simplifies management and can include worry-free data storage and retention by default. Innovative features mean backup integrity is automatically verified, and one or more systems can be virtualized almost instantly. x360Recover delivers an RPO of 15 minutes and an RTO of less than 1 hour. * * * Product Website Axcient x360Recover Seller [ConnectWise](https://www.g2.com/sellers/connectwise) Discussions [Axcient x360Recover Community](https://www.g2.com/products/axcient-x360recover/discuss) Solution Type All-in-One Overview by Derek Baker (Demand Generation, Marketing Analytics & MarTech Operations) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month [ View More Pricing Information ](https://www.g2.com/products/axcient-x360recover/pricing) ## Axcient x360Recover Integrations (1) What do users say about integrations? Verified by Axcient x360Recover [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ConnectWise RMM ](https://www.g2.com/products/connectwise-rmm/reviews) Show More SS Stephen S. Systems Administrator Small-Business (50 or fewer emp.) 7/9/2024 "Backups with ease." 5/5 What do you like best about Axcient x360Recover? Very reliable backups, giving very prominent alerts when the operation fails. Review collected by and hosted on G2.com. What do you dislike about Axcient x360Recover? The GUI is a little bit hard to navigate. Review collected by and hosted on G2.com. What problems is Axcient x360Recover solving and how is that benefiting you? We've had servers go down in the past & it is very easy to get the business back on its feet in a tight situation Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Paul M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul M.") PM Paul M. CTO - AV Integrator Mid-Market (51-1000 emp.) 6/24/2024 "Easy to setup and use" 5/5 What do you like best about Axcient x360Recover? Easy to use, the setup process was simple. the product seems very stable Review collected by and hosted on G2.com. What do you dislike about Axcient x360Recover? i have not found anything yet that i dislike, after the estensive reaserch i did figuring on which one to go with, i made right decision Review collected by and hosted on G2.com. What problems is Axcient x360Recover solving and how is that benefiting you? It is my BDCR, set it up and let it do its job Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller JM Justin M. Help Desk Manager Mid-Market (51-1000 emp.) 6/24/2024 "Good once onboarded" 4/5 What do you like best about Axcient x360Recover? It works really well once it's running. Easy to find recoevery files. Review collected by and hosted on G2.com. What do you dislike about Axcient x360Recover? Would be nice if the overview status was as usable as the lower level indivualized statuses. Review collected by and hosted on G2.com. What problems is Axcient x360Recover solving and how is that benefiting you? It is helping us solve a data backup solutions that was lacking under Datto. Review collected by and hosted on G2.com. Show More 7/2/2024 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") AC Verified User in Computer & Network Security Small-Business (50 or fewer emp.) 6/27/2024 "Good product & Good support" 3.5/5 What do you like best about Axcient x360Recover? Smal backup sizes, works most of the times, Support is knowladable Review collected by and hosted on G2.com. What do you dislike about Axcient x360Recover? It's not as relaiable and requires more upkeep than I would have liked Review collected by and hosted on G2.com. What problems is Axcient x360Recover solving and how is that benefiting you? We use it to provide backup and BDR to our clients Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 6/24/2024 "Big security blanket for your customers" 4.5/5 What do you like best about Axcient x360Recover? Easy to install & Manage for customers across any types of buisnesses Review collected by and hosted on G2.com. What do you dislike about Axcient x360Recover? Recovering any data especially if its big server recovers can be a bit troublesome Review collected by and hosted on G2.com. What problems is Axcient x360Recover solving and how is that benefiting you? Helping give peace of mine to our customers Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") CA Verified User in Accounting Small-Business (50 or fewer emp.) 6/24/2024 "Axcient x360 Recover Product" 4/5 What do you like best about Axcient x360Recover? Axcient x360 Recover is very easy to use and allows for a super fast recovery point. It is reliable and offered at a competive price. Review collected by and hosted on G2.com. What do you dislike about Axcient x360Recover? The only issues we have experienced have been from the billing side. Review collected by and hosted on G2.com. What problems is Axcient x360Recover solving and how is that benefiting you? -Restoring lost files -Backing up servers to cloud Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller AK Anuj K. IT Manager Mid-Market (51-1000 emp.) 8/22/2023 "One of the top tool for managing infrastructure backup" 4.5/5 What do you like best about Axcient x360Recover? Axcient x360 recover includes comprehensive data protection, user-friendly interface, and hybrid cloud approach. Its quick recovery, granular restoration, and robust security features are among the highlights, while scalability and customer support also contributed to positive experiences. Review collected by and hosted on G2.com. What do you dislike about Axcient x360Recover? Potential concerns about Axcient x360Recover included complexity for beginners during setup, possible cost considerations, and the resource requirements of its hybrid cloud approach. Need for customization options. Review collected by and hosted on G2.com. What problems is Axcient x360Recover solving and how is that benefiting you? It is helping us in maintaining the daily backup in ourcomplex infrastructure environment. The disaster recovery is great and we can spin any VM whenever there is some issue. The steps are also easy and can be taught to novice employees as well. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller MK marcy k. Small-Business (50 or fewer emp.) 5/23/2023 "Super responsive and ready to assist in all stages of backup" 4.5/5 What do you like best about Axcient x360Recover? The team at Axceint has been super responsive both with all the questions and support in helping to find a solution to a new client onboarding when a competitor was unable to provide assistance. Review collected by and hosted on G2.com. What do you dislike about Axcient x360Recover? We have used x360Recover for the direct- to-cloud service but are learning the parameters and limitations the BringYourOwnDevice has. The information can be confusing and limiting without support's clarification, and assistance. Support has been open to explaining and assisting ways to work through the issue we are experiencing. Review collected by and hosted on G2.com. What problems is Axcient x360Recover solving and how is that benefiting you? When onboarding a new client, we were not informed of the limitations of the internet and of their present backups at several of their locations. A completely different solution was proposed to resolve the issue, and the other backup company was unable to assist at this time. x360Recover solved the need for a backup that would be cost-effective until new hardware and network issues are able to be addressed. This solutions solved the critical need for resolution for a bdr that was also cost-effective. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JB Jeremy B. Mid-Market (51-1000 emp.) 8/8/2023 "Best BDR solution we have used" 4.5/5 What do you like best about Axcient x360Recover? Axcient is very quick setup and maintain. We have tested the BDR in a sandbox enviroment and have been pleasently surprized with the performace. The REAL test happened when our clients server crashed unexpected. Within 20 minutes the customer was rolling as if nothing happened. Review collected by and hosted on G2.com. What do you dislike about Axcient x360Recover? The Axcient device itself is Linux based kernal. Some of our technicans had trouble using Linux command line information. We had one person skilled in CLI and they had no issues. Review collected by and hosted on G2.com. What problems is Axcient x360Recover solving and how is that benefiting you? Axcient support has been very responsive to our tickets and requests. They are very helpful and will walk you through a restore process to get the customer up and running in as little time as possible, Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 8/3/2023 "It backs up but always issues and not well thought out for MSPs needs" 2.5/5 What do you like best about Axcient x360Recover? It backs up machines and allows for a multi-tenant environment. The auto-verify VM feature saves time. Runbooks are very helpful. Customer service/support is always engaged when a ticket is opened. Review collected by and hosted on G2.com. What do you dislike about Axcient x360Recover? Constant backup errors that are difficult to understand and troubleshoot without intervention from support and it always requires running an analysis that can never be performed properly in the portal (protected system); we must always perform this manually and then upload to the ticket in the portal, however, we have to split the recovery zip file into multiple files because their ticket system online only accepts files up to 20MB. Default backup policies cannot be assigned for each customer (only a single global policy can be assigned). Exported job reports don't include error details. Saving to a local network storage device is tricky and requires manual configuration of the configuration file on each machine you are backing up in order to prevent running out of space on the local NAS. Review collected by and hosted on G2.com. What problems is Axcient x360Recover solving and how is that benefiting you? Axcient is providing a multi-tenant environment allowing us to store and view backups in the cloud for all of our customers. Everything is centralized in a single pane of glass. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Axcient x360Recover? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Axcient x360Recover ](https://www.g2.com/products/axcient-x360recover/discussions/new) ![Gabriele P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gabriele P.") GP Gabriele Pizzigati, Ph.D. • Last activity over 2 years ago none 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/axcient-x360recover-none) GU Guest User What do you like most about Axcient x360Recover for data backup, and what improvements would you suggest? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-do-you-like-most-about-axcient-x360recover-for-data-backup-and-what-improvements-would-you-suggest) [ View all Discussions ](https://www.g2.com/products/axcient-x360recover/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 9 months ### Average Discount 9% [ View More Pricing Information ](https://www.g2.com/products/axcient-x360recover/pricing) Axcient x360Recover Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0395827521a593b0738c022333cec0be/veeam-data-platform.png "Product Avatar Image") Veeam Data Platform 4.6/5(748) [ Compare Now ](https://www.g2.com/compare/axcient-x360recover-vs-veeam-data-platform) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_cbc07d7df385eaf88acb170d4a5941eb/cove-data-protection.png "Product Avatar Image") Cove Data Protection 4.5/5(443) [ Compare Now ](https://www.g2.com/compare/axcient-x360recover-vs-cove-data-protection) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_fd0d46bdcd7449539abc85a71381ae6b/kaseya-datto-siris.png "Product Avatar Image") Datto SIRIS 4.6/5(294) [ Compare Now ](https://www.g2.com/compare/axcient-x360recover-vs-kaseya-datto-siris) ##### ##### Axcient x360Recover Features Compatibility File Server Backup Database Server Backup Virtual Machines Management Continuous Backup Disaster Recovery Storage Capacity Compliance Security Standards Cloud Data Protection Data Deduplication Functionality On Premises Recovery Cloud Recovery [ View More Features ](https://www.g2.com/products/axcient-x360recover/features) ## Top-Rated Alternatives [ ![Cove Data Protection](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cove Data Protection") Cove Data Protection 4.5/5(443) ](https://www.g2.com/products/cove-data-protection/reviews) [ ![Veeam Data Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Veeam Data Platform") Veeam Data Platform 4.6/5(748) ](https://www.g2.com/products/veeam-data-platform/reviews) [ ![Datto SIRIS](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Datto SIRIS") Datto SIRIS 4.6/5(294) ](https://www.g2.com/products/kaseya-datto-siris/reviews) [ View All Alternatives ](https://www.g2.com/products/axcient-x360recover/competitors/alternatives) ##### Categories on G2 [Server Backup](https://www.g2.com/categories/server-backup)[Disaster Recovery](https://www.g2.com/categories/disaster-recovery)[Disaster Recovery as a Service (DRaaS)](https://www.g2.com/categories/disaster-recovery-as-a-service-draas) ##### Explore More [Virtual Events Solutions](https://www.g2.com/discussions/best-virtual-events-solutions-for-hosting-online-events)[Which regulatory information management systems provide comprehensive audit trails and documentation for organisations preparing for regulatory inspections?](https://www.g2.com/discussions/which-regulatory-information-management-systems-provide-comprehensive-audit-trails-and-documentation-for-organisations-preparing-for-regulatory-inspections%20)[Which ERM platforms work well for financial services or insurance companies that need risk frameworks aligned with regulatory requirements?](https://www.g2.com/discussions/which-erm-platforms-work-well-for-financial-services-or-insurance-companies-that-need-risk-frameworks-aligned-with-regulatory-requirements) [Which healthcare provider directories enable real-time data syncing with EHR and claims systems?](https://www.g2.com/discussions/which-healthcare-provider-directories-enable-real-time-data-syncing-with-ehr-and-claims-systems)[Top customer journey mapping solutions for CX professionals](https://www.g2.com/discussions/what-are-the-top-customer-journey-mapping-solutions-for-cx-professionals)[Pros and Cons Details](https://www.g2.com/products/axcient-x360recover/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)