--- title: Axcient x360Recover Reviews meta\_title: 'Axcient x360Recover Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 132 reviews by the users' company size, role or industry to find out how Axcient x360Recover works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 132 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Data Recovery url: https://www.g2.com/categories/data-recovery ---

# Axcient x360Recover Reviews & Product Details

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Axcient x360Recover is the most reliable, flexible and cost-effective business continuity and disaster recovery (BCDR) solution for MSPs and the SMBs they serve. With x360Recover you can comprehensively protect data from cyberthreats like ransomware or risks like accidental deletion with a solution that is simple to deploy and manage. Delivered as a flexible direct-to-cloud or appliance-based deployment, x360Recover can cover nearly all modern backup and recovery use cases—including appliance, server, and cloud-to-cloud—with a solution built on Axcient's proprietary Chain-Free backup technology and including features like AirGap, AutoVerify, Virtual Office, and PSA/RMM integration. By eliminating the pains and inefficiencies of chain management, Axcient dramatically simplifies management and can include worry-free data storage and retention by default. Innovative features mean backup integrity is automatically verified, and one or more systems can be virtualized almost instantly. x360Recover delivers an RPO of 15 minutes and an RTO of less than 1 hour.

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Product Website
Axcient x360Recover
Seller
[ConnectWise](https://www.g2.com/sellers/connectwise)
Discussions
[Axcient x360Recover Community](https://www.g2.com/products/axcient-x360recover/discuss)
Solution Type

All-in-One

Overview by
Derek Baker (Demand Generation, Marketing Analytics &amp; MarTech Operations)

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

1 month

[
View More Pricing Information
](https://www.g2.com/products/axcient-x360recover/pricing)

## Axcient x360Recover Integrations
(1)

What do users say about integrations?

Verified by Axcient x360Recover

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

ConnectWise RMM

](https://www.g2.com/products/connectwise-rmm/reviews)

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 ![Drew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Drew D.")
DD

Drew D.

Chief Strategy Officer

Small-Business (50 or fewer emp.)

6/24/2024

"Axcient - An Excellent Backup Partner For MSPs"

4.5/5

What do you like best about Axcient x360Recover?

Axcient has no storage limit, which makes it easy to calculate monthly costs for our customers no matter how much data they store on their workstations and servers. And because D2C doesn't require an appliance, we can save money for clients that don't have high Business Continuity needs. Review collected by and hosted on G2.com.

What do you dislike about Axcient x360Recover?

Price per unit is the same no matter how many agents we have deployed. It would be great if we could be rewarded with lower prices as we add more agents.

Axcient D2C does not have an agent that can be installed on a NAS. Review collected by and hosted on G2.com.

What problems is Axcient x360Recover solving and how is that benefiting you?

We don't have to maintain our own backup hardware. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

AP

aarti p.

Network Engineer

Small-Business (50 or fewer emp.)

6/27/2024

"Quick support"

5/5

What do you like best about Axcient x360Recover?

Help is given very quickley. Also i was been walked with so much detail help in each steps. Also they remoted into my computer to show to what to do since i am a new employee at acruity. Also the reply and answer to any question is quick Review collected by and hosted on G2.com.

What do you dislike about Axcient x360Recover?

Nothing so far. support seems to be great Review collected by and hosted on G2.com.

What problems is Axcient x360Recover solving and how is that benefiting you?

Din't knew ho wto revover ExFat file to cloud but they helped me. Also was unable to delete the server but they were able to make some changes on there end and help me out Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Victor W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Victor W.")
VW

Victor W.

CEO and Founder

Small-Business (50 or fewer emp.)

7/2/2024

"This product gets the job done."

4/5

What do you like best about Axcient x360Recover?

In addition to backing up your data, the interface is easy to navigate and use. Any request for them was answered quickly, and everything has always been resolved. Now that it is compatible with macOS, we look forward to utilizing the product across all our clients' systems. Review collected by and hosted on G2.com.

What do you dislike about Axcient x360Recover?

The only downside we have experienced is from the billing department. They are rather stringent on delays. Review collected by and hosted on G2.com.

What problems is Axcient x360Recover solving and how is that benefiting you?

Axcient allows us to keep our clients' data safe, and we can resell this as a service with margin on top. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

NM

Nick M.

L2 Network Technician

Information Technology and Services

Small-Business (50 or fewer emp.)

5/18/2023

"Axcient Backup solutions"

4/5

What do you like best about Axcient x360Recover?

The new direct-to-cloud version enables us to have reliable, cost-effective backup solutions for customers of any size. With the freedom from the hardware it frees up rack space as well. Review collected by and hosted on G2.com.

What do you dislike about Axcient x360Recover?

The recovery of large VM's does take a bit of time, and if using the non Direct-to-cloud version you are required to host vaults on-site to store the data. Review collected by and hosted on G2.com.

What problems is Axcient x360Recover solving and how is that benefiting you?

It allowed us to provide a backup solution for a customer who has a tight budget and that allows us to keep our brand promise to the client. Review collected by and hosted on G2.com.

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6/27/2024
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

SA

Stephen A.

President

Small-Business (50 or fewer emp.)

7/3/2024

"Top tier solution"

5/5

What do you like best about Axcient x360Recover?

The solution is very simple to set up and offers the options to completely cover client's needs. Great that no additional hardware is necessary. Support has been timely and efficient at resolving the few issues and questions. Review collected by and hosted on G2.com.

What do you dislike about Axcient x360Recover?

Having to go to different servers to do different jobs. The dashboard is a nice touch, but can't do it all from there. Review collected by and hosted on G2.com.

What problems is Axcient x360Recover solving and how is that benefiting you?

Providing a good solution to offer different kinds of options for diverse clients. Introduction into Disaster recover as a service. Review collected by and hosted on G2.com.

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1/6/2025
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

JN

Jesse N.

Systems engineer

Small-Business (50 or fewer emp.)

10/4/2024

"It works"

2.5/5

What do you like best about Axcient x360Recover?

The recoveries complete, although they are a bit difficult Review collected by and hosted on G2.com.

What do you dislike about Axcient x360Recover?

The recoveries are more difficult to complete. Review collected by and hosted on G2.com.

What problems is Axcient x360Recover solving and how is that benefiting you?

Protects our data and alerts us if a backup fails. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
AI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

7/9/2024

"A Solid and Robust Backup Service"

5/5

What do you like best about Axcient x360Recover?

They have a great library of articles to help with your questions. Their response times on issues is fantastic. The ability to customize the bandwidth and build profiles for customers is a great feature. Their virtual mounting for remediation is a must have tool. Review collected by and hosted on G2.com.

What do you dislike about Axcient x360Recover?

It is a bit difficult to add another agent under a customer vault after you have already created the customer. The method for adding additional agents isn't a straight forward as it could be. Review collected by and hosted on G2.com.

What problems is Axcient x360Recover solving and how is that benefiting you?

The ability to recover files that have been accidentally deleted, restoration in the event of malware, data backup redundancy, and low downtimes for customers in disasterous events. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

JJ

Joe J.

Owner/Partner

Small-Business (50 or fewer emp.)

7/9/2024

"Axcient x360Recover"

5/5

What do you like best about Axcient x360Recover?

Axcient x360Recover is a very easy to use chain free backup. I like the notifications that I receive if there are any issues. You can also spin up the backup in the cloud. Their support is really helpful and it was a simple installation. Review collected by and hosted on G2.com.

What do you dislike about Axcient x360Recover?

I wish that it offered a little more backup space per PC. Review collected by and hosted on G2.com.

What problems is Axcient x360Recover solving and how is that benefiting you?

Hands off chainfree backup. This has saved lotes of time. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Jonathan M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jonathan M.")
JM

Jonathan M.

Client Support Specialist

Small-Business (50 or fewer emp.)

6/24/2024

"Axcient has your back"

4/5

What do you like best about Axcient x360Recover?

X360 recover allows us to sift through backups based on the range and snapshot times we give it, it has been beneficial when we need to recover items such as lost documents. We back up often. Review collected by and hosted on G2.com.

What do you dislike about Axcient x360Recover?

The interface can be a little un-friendly, it would be nice to get something more streamlined, however customer service is usually very helpful. Review collected by and hosted on G2.com.

What problems is Axcient x360Recover solving and how is that benefiting you?

Allowing us to retrieve data that may be lost from clients. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

BC

Bryan C.

IT Technician

Small-Business (50 or fewer emp.)

6/24/2024

"Anxcient has powerful tools that aren't the most easily accessible."

3.5/5

What do you like best about Axcient x360Recover?

Powerful tools that I believe run on Linux. Axcient has lots of features and tools for every need and the Customer Support is knowledgable and available. The product is easy to integrate with any environment. Review collected by and hosted on G2.com.

What do you dislike about Axcient x360Recover?

The tools are hard to utilize and Recovery can be a pain, as well as setting up backups. Ease of use is a big factor when it comes to recovery tools and these ones are not the easiest to use. We only use it on a few customers. Review collected by and hosted on G2.com.

What problems is Axcient x360Recover solving and how is that benefiting you?

Axcient x360Recover solves the issue of users deleting files and restoring after a possible ransomware attack. It also assist with Server upgrades and restores. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

## Questions about Axcient x360Recover? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Axcient x360Recover
](https://www.g2.com/products/axcient-x360recover/discussions/new)

GU

Guest User

What do you like most about Axcient x360Recover for data backup, and what improvements would you suggest?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-do-you-like-most-about-axcient-x360recover-for-data-backup-and-what-improvements-would-you-suggest)

 ![Gabriele P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gabriele P.")
GP

Gabriele Pizzigati, Ph.D.
•
Last activity over 2 years ago

none

1 Upvote

1

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[
View all Discussions
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## Pricing Insights

Averages based on real user reviews.

### Time to Implement

1 month

### Return on Investment

9 months

### Average Discount

9%

[
View More Pricing Information
](https://www.g2.com/products/axcient-x360recover/pricing)

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##### 
##### Axcient x360Recover Features

Compatibility 

File Server Backup

Database Server Backup

Virtual Machines

Management

Continuous Backup

Disaster Recovery

Storage Capacity

Compliance

Security Standards

Cloud Data Protection

Data Deduplication

Functionality

On Premises Recovery

Cloud Recovery

[
View More Features
](https://www.g2.com/products/axcient-x360recover/features)

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##### Categories on G2

[Server Backup](https://www.g2.com/categories/server-backup)[Disaster Recovery](https://www.g2.com/categories/disaster-recovery)[Disaster Recovery as a Service (DRaaS)](https://www.g2.com/categories/disaster-recovery-as-a-service-draas)

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