What I like best about Augmentt is how easy it is to use and how it provides clear visibility into IT environments. It helps simplify monitoring and management while making it easier to identify and address issues quickly Review collected by and hosted on G2.com.

The main thing I’d improve is the user interface. A few features aren’t as intuitive as they could be and could be easier to navigate, especially when I’m managing multiple devices or different environments. Review collected by and hosted on G2.com.

They continue to expand their products to include new features. Its making management of office 365 easier across a large customer base. Review collected by and hosted on G2.com.

We do have issues where certain features dont always work 100%. On-boarding or offboarding sometimes fails... but its generally pretty good. Review collected by and hosted on G2.com.

What I like best about Augmentt is its clean and user-friendly interface, good integrations, reliable performance, reasonable pricing, helpful support, and useful AI features that make IT management easier and more efficient. Review collected by and hosted on G2.com.

One area that could be improved is making certain features easier to find and navigate, along with adding more integrations. The AI features could also be expanded to offer more automation and provide more detailed insights. Review collected by and hosted on G2.com.

Augmentt makes it easy to manage multiple Microsoft 365 tenants from a single dashboard. It's intuitive, saves time, and provides great visibility into customer environments. Review collected by and hosted on G2.com.

There are no major drawbacks. Occasionally, I would like more granular reporting and automation options, but overall the platform meets our needs well. Review collected by and hosted on G2.com.

I was impressed with the straightforward deployment process for Augmentt and the user-friendly portal that works across platforms. As an MSP, having a centralized portal to manage multiple clients efficiently is invaluable. The built-in remediation tools for common security issues help save time and effort. Integration with Microsoft 365 was smooth and painless in my experience. I appreciate being able to easily check on the security status of our clients through the Augmentt portal daily. Beyond the technology, the Augmentt team has been great to work with. Their sales and engineering support has been responsive, knowledgeable, and professional. I'm glad we chose Augmentt as a security partner and look forward to continued success working together. Review collected by and hosted on G2.com.

You can't yet create customized templates for your Entra ID Conditional Access policies however I am told that templates are coming and I can't wait! Review collected by and hosted on G2.com.

Augmentt is a tool that has completely obstructed the way I work. The software is less user-friendly and non-intuitive, making it difficult to navigate and utilize all of its features. It has decreased our IT operations, not allowing us to handle our software applications. Review collected by and hosted on G2.com.

It is unable to identify areas where we need to optimize. The analytics and reporting capabilities are somewhat limited, not providing us with insights into our software usage and does not aid us in making well-informed decisions. Review collected by and hosted on G2.com.

Augmentt is very simple to use and highlights the important components we care about. I love that we can not only see MFA status for all users, but manage it as well without having to log into the MS admin portal, which is always a big questionmark if it will work properly. Review collected by and hosted on G2.com.

It is still limited in support for services that it can monitor and a bit pricey for what it does. Review collected by and hosted on G2.com.

Augmentt’s integration with CloudRadial has been a game-changer! I get the technical details, security information, and management capabilities I want with Augmentt. And, my clients can view their own SaaS usage through their CloudRadial portal. Talk about a Win-Win!!! Review collected by and hosted on G2.com.

I honestly haven't found any issues that the team at Augmentt hasn't corrected almost as quickly as it was discovered and reported to them. A bug I reported took about a week or so to resolve. I received an email almost every day from their help desk letting me know it was a top priority and being worked on. What I dislike is having to call other company help desks after the service I received from Augmentt! If you want to call them dislike's, there are two (2) things that I hope to see changed soon. 1) Reporting is "functional", but limited. With the information being collected, I would love to see more configurability to what is there now, how long its kept, and the output. 2) RMM & PSA integrations! It would be great to have integration with Datto Autotask & RMM (ITarian, HaloPSA, etc.) to open tickets and automate deployments. This is one agent you want to make sure is deployed to every host in your customers environment. Review collected by and hosted on G2.com.

Augmentt allows our team a very reliable and easy system to report SAAS usage to our customers. It gives us insight that we did not have before. It also provides a great insight into security vulnerabilities or possible locations of data breaches. Review collected by and hosted on G2.com.

We have not seen anything that we struggle with. It would be nice if they could report on non-internet software usage. IE Outlook, we can report if the customer uses Office.com but can't if the user uses Outlook. I think this feature is coming. Review collected by and hosted on G2.com.

It is straightforward to get data on what SaaS programs customers are using. The agent is easy to deploy and collects a ton of information. The reports in the portal are useful and bring value to QBR meetings. Review collected by and hosted on G2.com.

There have been a lot of new features added over the last year, which have resulted in changes in the portal layout. While the overall redesign is good I have had to relearn some of the tools. Review collected by and hosted on G2.com.