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Augmentt Reviews & Product Details

Augmentt is a purpose-built security and management platform that empowers Managed Service Providers (MSPs) to secure, monitor, and manage Microsoft 365 environments at scale. Our platform simplifies multi-tenant security, providing deep visibility, automation, and conditional access policy controls to help MSPs secure client environments efficiently. By centralizing security monitoring/alerting, policy enforcement, and SaaS management, Augmentt enables MSPs to standardize best practices, reduce risk, and streamline operations. Key Features & Benefits: Multi-Tenant Management – Easily manage MFA, conditional access policies, and user security settings from a single interface. Microsoft 365 Security Monitoring – Detect misconfigurations, identify security risks, and enforce best practices across multiple tenants. Policy Management & Compliance – Standardize security configurations with policy templates, drift detection, and rollback features. SaaS Application Oversight – Gain visibility into shadow IT risks and control access to third-party SaaS applications. Augmentt helps MSPs simplify security operations while delivering comprehensive Microsoft 365 protection. With automation, proactive monitoring, and scalable policy enforcement, Augmentt enables MSPs to enhance security services, improve compliance, and drive new revenue opportunities.

Seller

Augmentt Technology

Languages Supported

English

Product Description

The Augmentt portfolio includes three solutions: Augmentt Discover - a SaaS and Shadow IT discovery and reporting module; Augmentt Optimize - a SaaS usage and spend tracking module, and Augmentt Engage - a SaaS administration, management and automation module designed to eliminate time-consuming manual processes.

Overview by

Derik Belair

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

View More Pricing Information

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Augmentt Media

Augmentt’s Channel-enabled platform was designed to help organizations understand their SaaS Usage, Optimize spend, Enforce security policies, Streamline operations and make better SaaS decisions.

Discover the full SaaS Application mix used in your client’s environment to help them mitigate risk from cyber security threats.

Office 365 has millions of fraudulent sign-in attempts happening each day. Protect your customers’ most important cloud applications by auditing & monitoring security policy enrollment, including MFA, to significantly reduce the risk of a security breach.

With Augmentt Engage, you can accelerate SaaS management to streamline provisioning, simplify daily user management, improve security and increase productivity.

SaaS Backup made easy and affordable

Slice, dice and visualize your data like never before. Augmentt’s advanced reporting platform allows you to effortlessly access your data. Access Augmentt’s extensive pre-built report library or create your own customized reports.

Augmentt Reviews (10)

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Jim P.

Project Manager

Information Technology and Services

Mid-Market (51-1000 emp.)

11/8/2023

"Best in breed discovery, monitoring, auditing, and alerting for Microsoft 365 and SaaS Platforms"

5/5

What do you like best about Augmentt?

I was impressed with the straightforward deployment process for Augmentt and the user-friendly portal that works across platforms. As an MSP, having a centralized portal to manage multiple clients efficiently is invaluable. The built-in remediation tools for common security issues help save time and effort. Integration with Microsoft 365 was smooth and painless in my experience. I appreciate being able to easily check on the security status of our clients through the Augmentt portal daily. Beyond the technology, the Augmentt team has been great to work with. Their sales and engineering support has been responsive, knowledgeable, and professional. I'm glad we chose Augmentt as a security partner and look forward to continued success working together. Review collected by and hosted on G2.com.

What do you dislike about Augmentt?

You can't yet create customized templates for your Entra ID Conditional Access policies however I am told that templates are coming and I can't wait! Review collected by and hosted on G2.com.

Daniel R.

Mechanical Inspector

Medical Practice

Small-Business (50 or fewer emp.)

1/23/2024

"Lacks the ability to monitor usage"

1.5/5

What do you like best about Augmentt?

Augmentt is a tool that has completely obstructed the way I work. The software is lw=ess user friendly and non intuitive making it difficult to navigate and utilize all of its features. It has decreased our IT operations not allowing us tohandle our software applications. Review collected by and hosted on G2.com.

What do you dislike about Augmentt?

It is unable to identify areas where we need to optimize. The analytics and reporting capabilities are somewhat limited not providing us with insights, into our software usage and does not aid us in making well informed decisions. Review collected by and hosted on G2.com.

What problems is Augmentt solving and how is that benefiting you?

I must admit that there are aspects that I find disappointing. The lack of customization options is a drawback. The platform doesn't provide flexibility in tailoring it to suit business needs.There are glitches and bugs that can be quite frustrating to deal with. The customer support teams response time is sometimes slow when it comes to solving queries, which hinders assistance when needed. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

1/31/2023

"Way more intuitive than Microsoft's security tools alone…"

5/5

What do you like best about Augmentt?

Augmentt is very simple to use and highlights the important components we care about. I love that we can not only see MFA status for all users, but manage it as well without having to log into the MS admin portal, which is always a big questionmark if it will work properly. Review collected by and hosted on G2.com.

What do you dislike about Augmentt?

It is still limited in support for services that it can monitor and a bit pricey for what it does. Review collected by and hosted on G2.com.

What problems is Augmentt solving and how is that benefiting you?

It provides a simple to use security tool for MS and Google tenants without all the clutter and junk of those services own admin portals and combines all our customers in one place rather than having to log into each tenant separately allowing us to not only see security risks all in one place, but manage many components for all clients rather than manually configuring each one separately. Review collected by and hosted on G2.com.

Cary W.

Technical Operations Director/CEO

Small-Business (50 or fewer emp.)

3/1/2022

"Tool that shows you what you didn't know about SaaS app usage in your environment. Amazingly simple!"

5/5

What do you like best about Augmentt?

Augmentt’s integration with CloudRadial has been a game-changer! I get the technical details, security information, and management capabilities I want with Augmentt. And, my clients can view their own SaaS usage through their CloudRadial portal. Talk about a Win-Win!!! Review collected by and hosted on G2.com.

What do you dislike about Augmentt?

I honestly haven't found any issues that the team at Augmentt hasn't corrected almost as quickly as it was discovered and reported to them. A bug I reported took about a week or so to resolve. I received an email almost every day from their help desk letting me know it was a top priority and being worked on. What I dislike is having to call other company help desks after the service I received from Augmentt! If you want to call them dislike's, there are two (2) things that I hope to see changed soon. 1) Reporting is "functional", but limited. With the information being collected, I would love to see more configurability to what is there now, how long its kept, and the output. 2) RMM & PSA integrations! It would be great to have integration with Datto Autotask & RMM (ITarian, HaloPSA, etc.) to open tickets and automate deployments. This is one agent you want to make sure is deployed to every host in your customers environment. Review collected by and hosted on G2.com.

Recommendations to others considering Augmentt:

The team at Augmentt understands that every MSP is different. They dedicated themselves to understanding our business needs and have a holistic approach to partner success. The UI is clean and intuitive; it makes using the tool an absolute pleasure. The cloud application data they collect is something we have been missing and, if I am being honest, didn't know we could get it so quickly and easly. You don't know what you don't know, right!? We know now! Review collected by and hosted on G2.com.

What problems is Augmentt solving and how is that benefiting you?

Cloud application management and security is the next evolution for MSPs, and offering these services to new and existing clients helps us differentiate ourselves from our competitors. Augmentt’s integration with CloudRadial has been a game-changer! I get the technical details, security information, and management capabilities I want with Augmentt, and my clients can view their own SaaS usage through their CloudRadial portal. Review collected by and hosted on G2.com.

Chad H.

Owner

Small-Business (50 or fewer emp.)

2/25/2022

"Visibility is Key"

5/5

What do you like best about Augmentt?

Augmentt allows our team a very reliable and easy system to report SAAS usage to our customers. It gives us insight that we did not have before. It also provides a great insight into security vulnerabilities or possible locations of data breaches. Review collected by and hosted on G2.com.

What do you dislike about Augmentt?

We have not seen anything that we struggle with. It would be nice if they could report on non-internet software usage. IE Outlook, we can report if the customer uses Office.com but can't if the user uses Outlook. I think this feature is coming. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

1/18/2022

"Insight into customer SaaS usage"

5/5

What do you like best about Augmentt?

It is straightforward to get data on what SaaS programs customers are using. The agent is easy to deploy and collects a ton of information. The reports in the portal are useful and bring value to QBR meetings. Review collected by and hosted on G2.com.

What do you dislike about Augmentt?

There have been a lot of new features added over the last year, which have resulted in changes in the portal layout. While the overall redesign is good I have had to relearn some of the tools. Review collected by and hosted on G2.com.

Recommendations to others considering Augmentt:

Reach out to the team and get a trial going. The onboarding team will walk you through the setup and get you ready to deploy to your customers. Review collected by and hosted on G2.com.

What problems is Augmentt solving and how is that benefiting you?

With the transition to remote and hybrid work our traditional methods of tracking SaaS usage with firewall and network logs were no longer applicable. Augmentt has given us a way to see what SaaS tools users access on their workstations regardless of where they connect to the internet. Review collected by and hosted on G2.com.

Eric L. J.

President

Small-Business (50 or fewer emp.)

1/10/2022

"Augmentt fills the gap in reporting and oversight."

5/5

What do you like best about Augmentt?

Augmentt fills a gap in the MSP space by allowing our team to easily report to the client what SaaS is being used by what team members. This is done on a per-user basis and also allows you to flag each SaaS product to enhance reporting. Review collected by and hosted on G2.com.

What do you dislike about Augmentt?

There is little to dislike about Augmentt at this time while understanding that they are newer and will have some bugs. They are very quick to respond any bugs. Review collected by and hosted on G2.com.

Recommendations to others considering Augmentt:

You may never have a better onboarding team than those at Augmentt. They don't simply sign you up and leave you but rather call and email you to make sure things are going well. Review collected by and hosted on G2.com.

What problems is Augmentt solving and how is that benefiting you?

Reports on what SaaS is in use (Discover), alerting on Microsoft accounts (Protect), and for those that don't want to give away admin credentials to techs they have Engage for PW resets and the like. Review collected by and hosted on G2.com.

Elizabeth H.

Owner

Small-Business (50 or fewer emp.)

6/7/2022

"great reporting tool for QBRS"

5/5

What do you like best about Augmentt?

easy to set up and offers great insight to present a client for QBR and sales presentations Review collected by and hosted on G2.com.

What do you dislike about Augmentt?

it does its job and cant complain. overall great tool Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

10/14/2020

"The saas management tool we've been looking for"

5/5

What do you like best about Augmentt?

The ability to easily understand our customers' full saas stack, potential risks and cost cutting opportunities is extremely helpful to keep our clients saas operations managed and lean. We've been trying to manage this manually, which is time consuming and challenging to stay on top of. The interface is also attractive, clean and intuitive, which allows me to know how to access any functionality of the tool.

The support is also fantastic - fast and very helpful Review collected by and hosted on G2.com.

What do you dislike about Augmentt?

Opportunity is expand the features, but they have been very open about the roadmap and what's coming. Review collected by and hosted on G2.com.

Response from Augmentt Marketing of Augmentt

edit

Thank you for your feedback, we're happy to help you discover and understand the SaaS usage and spend, plus mitigate the security risks.

Andrew K.

Small-Business (50 or fewer emp.)

10/14/2020

"Amazing SAAS Management Product"

5/5

What do you like best about Augmentt?

Makes things so easy! I love having control of all our third party SAAS providers and feeling assured that I can rest easy knowing I have a dashboard for all our products where I can manage and maintain access. Review collected by and hosted on G2.com.

What do you dislike about Augmentt?

nothing! It's great and affordable for my company! Review collected by and hosted on G2.com.

Response from Augmentt Marketing of Augmentt

edit

Thanks Andrew for your feedback! Yes, one pane of glass to manage all your SaaS application is amazing, right!