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ArcTitan Reviews & Product Details

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Pricing

Pricing provided by ArcTitan.

ArcTitan

$4.00
Per User Per Month

User Insights

Average based on 12 real user reviews.

Typical contract price

$0k - $0k

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ArcTitan Reviews (12)

Reviews

ArcTitan Reviews (12)

4.1
12 reviews

What do users say?

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CB
Christopher B.
Junior Project Manager
Small-Business (50 or fewer emp.)
"The Junk Space for Tacky eMails"
3/5
What do you like best about ArcTitan?

With ArkTitan, I am anxiety-free. Having the confidence that I can retrieve/discover any of our email files for as long as they remain stored in a central archive as opposed as the time when an employee leaves is a big thing. It is a ready-made tool (which plays well) particularly in our heavily regulated industry. Review collected by and hosted on G2.com.

What do you dislike about ArcTitan?

ArcTitan doesn't look so modern as the other cloud solutions that are applied. The search works slowly and the process is dreary where oftentimes I cannot find what I'm looking for. It is not the software which is the easiest to the use and for on-boarding new team members it is not soon than necessitates. Review collected by and hosted on G2.com.

HK
Henry K.
Real Estate Analyst
Real Estate
Mid-Market (51-1000 emp.)
"Archiving Your Emails in Style - ArcTitan Review"
5/5
What do you like best about ArcTitan?

ArcTitan is that tool that you need to keep your emails secure as well as creating more room. It allows you to archive all the emails with a strong encryption scheme to ensure their safety. Its easy to use and integrates seamlessly with Outlook 365. Review collected by and hosted on G2.com.

What do you dislike about ArcTitan?

Setup of the tool is not easier more so assigning different emails. Review collected by and hosted on G2.com.

LH
Lee H.
Small-Business (50 or fewer emp.)
"Good product let down by very poor support"
1/5
What do you like best about ArcTitan?

It does what it says on the tin and archives E-Mails and allows you to search for them. Review collected by and hosted on G2.com.

What do you dislike about ArcTitan?

The back end set up is complicated for anyone that isnt a IT Guru. You only find out about new features by stumbling across webinars and when you ask for help setting up new features or even simple requests the support is dreadful. Worse than that it's patronising. If you are an expert in E-Mail and Azure and OAuth then this will be a breeze but if you are a standard customer then i would advise to look elsewhere. Review collected by and hosted on G2.com.

RS
Renly S.
IT Manager
Information Technology and Services
Small-Business (50 or fewer emp.)
"An Effective Email Archiving Solution - ArcTitan"
4.5/5
What do you like best about ArcTitan?

With ArcTitan, we can keep emails secure by archiving them. In addition, we can always retrieve them whenever need be and it comes with amazing encryption capabilities hence bettering data protection. Integration is straightforward and customer support is great. Review collected by and hosted on G2.com.

What do you dislike about ArcTitan?

No particular hurdles worth mentioning as ArcTitan has been amazing. Review collected by and hosted on G2.com.

MM
Mukamo M.
IT Manager
Information Technology and Services
Small-Business (50 or fewer emp.)
"The Best Email Archiving Solution - ArcTitan"
4.5/5
What do you like best about ArcTitan?

When it comes to archiving our business emails, we trust ArcTitan for being the best. It is super secure and the support is very helpful. Implementing it as well as integration with our email systems is easy. Review collected by and hosted on G2.com.

What do you dislike about ArcTitan?

No issues to complain about with ArcTitan. It is super helpful. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Good Product"
4/5
What do you like best about ArcTitan?

Easy to implement. The interface is intuitive. The search function is helpful. Easy to connect to O365. Review collected by and hosted on G2.com.

What do you dislike about ArcTitan?

They started by subscription term before granting access to the function. I have requested that they reset the start date but as of yet, it has not been done. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"My ArcTitan Review"
4.5/5
What do you like best about ArcTitan?

1) User interface is very easy to use.

2) The feature of activity logged I like most because the user gets restricted to looking at everyone's mails till that activity is logged for accountability.

3) Searching feature with keyword is extremely efficient.

4) Customer support is also good; whatever query you have, they will provide you with an excellent solution.

5) Pricing for ArcTitan is reasonable. Review collected by and hosted on G2.com.

What do you dislike about ArcTitan?

1) If we could get an option in searching keywords like (contains or doesn't contain) function, it would help a lot to find search keywords more effectively.

2) If we can get support for mobile devices, it will be more helpful.

3) Other than this, there is nothing to dislike; ArcTitan is simply fantastic. Review collected by and hosted on G2.com.

D
Domenico .
Presales Engineer
Small-Business (50 or fewer emp.)
Originally submitted 9/28/2021
Business partner of the seller or seller's competitor, not included in G2 scores.
"Simple, fast and secure archiving"
5/5
What do you like best about ArcTitan?

Being a Cloud solution, implementation is quick and easy, requires no installation, just a simple configuration, and is immediately ready to use. The unlimited storage space also allows you to really keep all your emails (important or not). Review collected by and hosted on G2.com.

What do you dislike about ArcTitan?

There is no on-prem version; some organizations need to have such solutions. Review collected by and hosted on G2.com.

Verified User in Automotive
EA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"ArcTitan / MSP Reseller Recommendation"
5/5
What do you like best about ArcTitan?

Ease of setup & use. Ability to give our customers direct access to their archive. Review collected by and hosted on G2.com.

What do you dislike about ArcTitan?

Appears to be a relatively new product. Thus, we are seeing frequent changes. But as these are product improvements, not a big deal Review collected by and hosted on G2.com.

Verified User in Translation and Localization
AT
Verified User in Translation and Localization
Mid-Market (51-1000 emp.)
"ArcTitan is an excellent mail archive solution for our needs."
4.5/5
What do you like best about ArcTitan?

We have been using ArcTitan for one year now without any problems. The archiving process from Office 365 is working smoothly, and mails are easily accessible through the search ArcTitan search engine. We are happy campers with ArcTitan. Review collected by and hosted on G2.com.

What do you dislike about ArcTitan?

Re-storing mail back to Office 365 should be more accessible. Review collected by and hosted on G2.com.

Questions about ArcTitan? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Sakila R.
SR
Sakila Rashmi
•
Last activity over 3 years ago

What are the other cloud based email archiving does this integrate with?

Pricing Options

Pricing provided by ArcTitan.

ArcTitan

$4.00
Per User Per Month
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