--- title: Arcserve UDP Reviews meta\_title: 'Arcserve UDP Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 137 reviews by the users' company size, role or industry to find out how Arcserve UDP works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 137 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Data Recovery url: https://www.g2.com/categories/data-recovery ---

# Arcserve UDP Reviews & Product Details

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###### Profile Status

This profile is currently managed by Arcserve UDP but has limited features.  
  
Are you part of the Arcserve UDP team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile!

Arcserve Unified Data Protection (UDP) is an all-in-one data resilience solution designed to protect data across physical, virtual, and cloud environments. With comprehensive backup, granular restore, and disaster recovery capabilities, Arcserve UDP also provides AI-enabled ransomware protection. The platform offers image-based backups, agentless protection for virtual environments, support for applications like Microsoft Exchange and SQL Server, and capabilities for data reduction, automated testing, instant recovery, bare-metal recovery, instant restores, and failover capabilities. Arcserve UDP supports multiple hypervisors, as well as on-premises and cloud storage providers, including Arcserve Cloud Storage, AWS, Microsoft Azure, Google Cloud, and Wasabi.

* * *

Seller
[Arcserve](https://www.g2.com/sellers/arcserve)
Discussions
[Arcserve UDP Community](https://www.g2.com/products/arcserve-arcserve-udp/discuss)
Languages Supported

German, English, French, Italian, Japanese, Korean, Portuguese, Spanish, Chinese (Simplified)

Solution Type

All-in-One

Overview by
leslie keil

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

2 months

### Return on Investment

19 months

[
View More Pricing Information
](https://www.g2.com/products/arcserve-arcserve-udp/pricing)

## Top-Rated Alternatives

[

 ![Veeam Data Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Veeam Data Platform")

Veeam Data Platform

4.6/5(748)

](https://www.g2.com/products/veeam-data-platform/reviews)

[

 ![Arctera Backup Exec](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arctera Backup Exec")

Arctera Backup Exec

4.2/5(275)

](https://www.g2.com/products/arctera-arctera-backup-exec/reviews)

[

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Cove Data Protection

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[
View All Alternatives
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## User Insights

Average based on 137 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

[Log in to unlock pricing and user insights](/login)

## Arcserve UDP Integrations
(1)

What do users say about integrations?

Integration information sourced from real user reviews.

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

IBM Tape

](https://www.g2.com/products/ibm-tape/reviews)

Show More

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
AI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

2/11/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Reliable service for offsite data backup"

5/5

What do you like best about Arcserve UDP?

Ease of use for adding agents, backup reports and restoring files when needed. Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

One disadvantage might be having to charge customers per GB instead of flat rates for tiers Review collected by and hosted on G2.com.

What problems is Arcserve UDP solving and how is that benefiting you?

We have had to use file recovery to recover from ransomware for clients and it worked very well. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

SB

Scott B.

IT Manager

Mid-Market (51-1000 emp.)

11/29/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"Arcserve UDP is a great product"

4.5/5

What do you like best about Arcserve UDP?

It is great how it combines many types of backups into an easy to use console. Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

There is little to dislike about UDP. Their licensing and registration could use some work but once it is setup it is fine. Review collected by and hosted on G2.com.

Recommendations to others considering Arcserve UDP:

Do your homework and make a decision based on your specific goals. Review collected by and hosted on G2.com.

What problems is Arcserve UDP solving and how is that benefiting you?

We backup VMWare ESXi servers, HyperV servers, as well as Physical Servers. Those servers consist of a mixture of Linux and Windows OSes, all are backed up and can be restored easily. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

SS

Stefan S.

Mid-Market (51-1000 emp.)

12/6/2019

"Move from Arcserve Backup to UDP"

4.5/5

What do you like best about Arcserve UDP?

Modern Console. The UDP works fine every day. Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

Sometimes the UDP Console doesn't want to start. Takes very long to start the Indentity service. Review collected by and hosted on G2.com.

What problems is Arcserve UDP solving and how is that benefiting you?

We backup on HDD Storage. Night time is enough to backup all data. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Sascha D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sascha D.")
SD

Sascha D.

IT Consultant

Information Technology and Services

Enterprise (\> 1000 emp.)

12/4/2019

"Our best backup project yet"

5/5

What do you like best about Arcserve UDP?

We covered all backup scenarios in 1 solution and are able to use UDP in small and large environments Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

The GUI is not always as responsive as expected. Especially when the list of devices handled by a single backup server gets larger. Review collected by and hosted on G2.com.

Recommendations to others considering Arcserve UDP:

If you need an affordable, flexible solution. Can run on appliance or customer provided hardware and use various types of storage Review collected by and hosted on G2.com.

What problems is Arcserve UDP solving and how is that benefiting you?

Backup and replicate all data within the company group Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

CV

Chris V.

IT Manager 

Small-Business (50 or fewer emp.)

11/26/2019

"Powerful, easy to use and reliable. "

4.5/5

What do you like best about Arcserve UDP?

I can easily restore specific information quickly like deleted mail from a colleague. Great to be able to mount any snapshot and extract information. Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

I would like to see n bit more flexibility on the licensing and the management thereof. Review collected by and hosted on G2.com.

Recommendations to others considering Arcserve UDP:

Make sure that you have a someone with technical knowledge of your IT infrastructure. Review collected by and hosted on G2.com.

What problems is Arcserve UDP solving and how is that benefiting you?

UDP form a big part of our disaster recovery plan, and the nature of the business can't be without it. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages")
AF

Verified User in Food & Beverages

Mid-Market (51-1000 emp.)

11/26/2019

"Awesome Backup Software"

5/5

What do you like best about Arcserve UDP?

Ease of a bare metal restore. Recently our Exchange Server godown to a hardware error. We managed to spin up with a little more than an hour we stood up a instant VM temporarily. Replaced the failed hardware and then did a bare metal restore of the machine. Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

During our failed Exchange Server incident, It would have been nice to have the ability to backup the Instant VM through ArcServe. Review collected by and hosted on G2.com.

What problems is Arcserve UDP solving and how is that benefiting you?

reliable back-up. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Research")
AR

Verified User in Research

Mid-Market (51-1000 emp.)

11/26/2019

"easy to use, powerful backup features, great replication"

4/5

What do you like best about Arcserve UDP?

ability to replicate data repositories to multiple locations, ease of use of the product, integration with tape backup software Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

fairly poor cloud storage support, technical support could do with some work, responses can be very slow and takes a long time for support issues to be escalated when appropriate Review collected by and hosted on G2.com.

What problems is Arcserve UDP solving and how is that benefiting you?

faster backups during ever-reducing backup window, ability to move away from tape backup and ability to replicate data repository to multiple off-site locations Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Newspapers](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Newspapers")
AN

Verified User in Newspapers

Mid-Market (51-1000 emp.)

12/2/2019

"Good experience"

5/5

What do you like best about Arcserve UDP?

it is easy to use, eficient and powerfull

I can revover every thing i nedd qickly and with good result.

The humman team is so eficent too

The experience with ARC is so Good

Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

nothing. I have no problems and when something is wrong the service is OK.They call me in few hours.

I like the service and the human contact Review collected by and hosted on G2.com.

Recommendations to others considering Arcserve UDP:

Easy and eficent Review collected by and hosted on G2.com.

What problems is Arcserve UDP solving and how is that benefiting you?

economy in time and mediums Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Fernando Julio G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fernando Julio G.")
FG

Fernando Julio G.

Delivery - Coordinador tecnico Storage & Backup

Mid-Market (51-1000 emp.)

2/3/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Good product at a good price"

4.5/5

What do you like best about Arcserve UDP?

Speed

Rpo and Rto

Versatility

Very simple appliance

Initial price Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

Support

Expensive maintenance

Supported versions Review collected by and hosted on G2.com.

Recommendations to others considering Arcserve UDP:

More version integration. Review collected by and hosted on G2.com.

What problems is Arcserve UDP solving and how is that benefiting you?

Restoration of 800 GB of VMware in 20 minutes

Service restored from Hyper-V Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Seller inviteAI Translated

 ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security")
AC

Verified User in Computer & Network Security

Mid-Market (51-1000 emp.)

2/6/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"it's confortable"

4.5/5

What do you like best about Arcserve UDP?

It's easy to use, and confortable for search and do it everything Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

The recovery it's a litle awful, but i think this kind it's improvable Review collected by and hosted on G2.com.

What problems is Arcserve UDP solving and how is that benefiting you?

Backups in every OS without problems Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

## Questions about Arcserve UDP? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Arcserve UDP
](https://www.g2.com/products/arcserve-arcserve-udp/discussions/new)

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G2

Verified User
•
Last activity over 6 years ago

HOW CAN IT BE SOLVED IF THE DESTINATION DISK FILLS UP?

2 Upvotes

1

[
Join the conversation
](https://www.g2.com/discussions/how-can-it-be-solved-if-the-destination-disk-fills-up)

GU

Guest User
•
Last activity over 2 years ago

How do I install Arcserve UDP?

1 Upvote

1

[
Join the conversation
](https://www.g2.com/discussions/how-do-i-install-arcserve-udp)

[
View all Discussions
](https://www.g2.com/products/arcserve-arcserve-udp/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

2 months

### Return on Investment

19 months

### Perceived Cost

$$$$$

[
View More Pricing Information
](https://www.g2.com/products/arcserve-arcserve-udp/pricing)

Arcserve UDP Comparisons

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4.6/5(748)

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Arctera Backup Exec

4.2/5(275)

[
Compare Now
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 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_38c5aad657386e17b68be89c52f0d7df/veritas-netbackup.jpg "Product Avatar Image")

NetBackup

4/5(113)

[
Compare Now
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##### 
##### Arcserve UDP Features

Compatibility 

File Server Backup

Database Server Backup

Virtual Machines

Management

Continuous Backup

Disaster Recovery

Storage Capacity

Compliance

Security Standards

Data Deduplication

Functionality

Data Backup

Backup Automation

[
View More Features
](https://www.g2.com/products/arcserve-arcserve-udp/features)

##### Categories on G2

[Server Backup](https://www.g2.com/categories/server-backup)[Online Backup](https://www.g2.com/categories/online-backup)[Disaster Recovery](https://www.g2.com/categories/disaster-recovery)

[Server Backup](https://www.g2.com/categories/server-backup)[Online Backup](https://www.g2.com/categories/online-backup)[Disaster Recovery](https://www.g2.com/categories/disaster-recovery)[File Recovery](https://www.g2.com/categories/file-recovery-software)[Database Backup](https://www.g2.com/categories/database-backup)

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