--- title: Arcserve UDP Reviews meta\_title: 'Arcserve UDP Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 137 reviews by the users' company size, role or industry to find out how Arcserve UDP works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 137 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Data Recovery url: https://www.g2.com/categories/data-recovery --- ### Arcserve UDP Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Arcserve UDP to be **easy to use** , thanks to its simple configuration and friendly interface. [(3 mentions)](https://www.g2.com/products/arcserve-arcserve-udp/reviews?filters%5Bsentiment_snippet%5D=1520441&qs=pros-and-cons#reviews) Users appreciate the **comprehensive data protection** of Arcserve UDP, highlighting its reliable and easy-to-use backup solutions. [(2 mentions)](https://www.g2.com/products/arcserve-arcserve-udp/reviews?filters%5Bsentiment_snippet%5D=1520963&qs=pros-and-cons#reviews) Users find Arcserve UDP to be **reliable** , offering easy-to-use solutions with effective ransomware protection and backup features. [(2 mentions)](https://www.g2.com/products/arcserve-arcserve-udp/reviews?filters%5Bsentiment_snippet%5D=1520592&qs=pros-and-cons#reviews) Users value the **ease of use** and simple configuration of Arcserve UDP, enhancing their data protection experience. [(2 mentions)](https://www.g2.com/products/arcserve-arcserve-udp/reviews?filters%5Bsentiment_snippet%5D=1520425&qs=pros-and-cons#reviews) Users commend the **simple configuration** of Arcserve UDP, making it easy to set up and use effectively. [(1 mentions)](https://www.g2.com/products/arcserve-arcserve-udp/reviews?filters%5Bsentiment_snippet%5D=2174380&qs=pros-and-cons#reviews) Users experience **poor customer support** with Arcserve UDP, citing slow responses and inconsistent quality in assistance. [(2 mentions)](https://www.g2.com/products/arcserve-arcserve-udp/reviews?filters%5Bsentiment_snippet%5D=1521020&qs=pros-and-cons#reviews) Users face **slow restoration times** and dependency on IT, limiting effective backup and recovery options. [(2 mentions)](https://www.g2.com/products/arcserve-arcserve-udp/reviews?filters%5Bsentiment_snippet%5D=1520677&qs=pros-and-cons#reviews) Users express concerns over **backup failures** , highlighting risks of data loss due to datastore issues and cloud limitations. [(1 mentions)](https://www.g2.com/products/arcserve-arcserve-udp/reviews?filters%5Bsentiment_snippet%5D=1520664&qs=pros-and-cons#reviews) Users report **backup issues** due to reliance on on-site IT and potential data loss from datastore problems. [(1 mentions)](https://www.g2.com/products/arcserve-arcserve-udp/reviews?filters%5Bsentiment_snippet%5D=1520484&qs=pros-and-cons#reviews) Users report **data deletion issues** , highlighting risks of losing all backup data during datastore problems. [(1 mentions)](https://www.g2.com/products/arcserve-arcserve-udp/reviews?filters%5Bsentiment_snippet%5D=1520511&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Arcserve UDP ##### 1. Ease of Use Users find Arcserve UDP to be **easy to use** , thanks to its simple configuration and friendly interface. [ See 3 mentions ](https://www.g2.com/products/arcserve-arcserve-udp/reviews?filters%5Bsentiment_snippet%5D=1520441&qs=pros-and-cons#reviews) See Related User Reviews ![Yossi A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yossi A.") YA Yossi A. Small-Business (50 or fewer emp.) 3.5/5 "UDP a good Backup software" What do you like about Arcserve UDP? this is a good apllication when you have It on site for handaling all the reject you get for on prem servers with local storage you are in good hend ![Patricio I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patricio I.") PI Patricio I. Enterprise (\> 1000 emp.) 4.5/5 "A good easy to use business continuity tool with impressive storage savings." What do you like about Arcserve UDP? - The ease of use. - Impressive data reduction of up to 20:1 which comes with very high disk savings versus other tools. - Simple configuration and ##### 2. Backup Solutions Users appreciate the **comprehensive data protection** of Arcserve UDP, highlighting its reliable and easy-to-use backup solutions. [ See 2 mentions ](https://www.g2.com/products/arcserve-arcserve-udp/reviews?filters%5Bsentiment_snippet%5D=1520963&qs=pros-and-cons#reviews) See Related User Reviews ![Yossi A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yossi A.") YA Yossi A. Small-Business (50 or fewer emp.) 3.5/5 "UDP a good Backup software" What do you like about Arcserve UDP? this is a good apllication when you have It on site for handaling all the reject you get for on prem servers with local storage you are in good hend ![Felipe R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Felipe R.") FR Felipe R. Small-Business (50 or fewer emp.) 4.5/5 "Former Administrator and Current User review" What do you like about Arcserve UDP? Immutable backups and granular restores are among its most helpful modules. Overall, I think Arcserve UDP is a good choice for businesses that need a ##### 3. Reliability Users find Arcserve UDP to be **reliable** , offering easy-to-use solutions with effective ransomware protection and backup features. [ See 2 mentions ](https://www.g2.com/products/arcserve-arcserve-udp/reviews?filters%5Bsentiment_snippet%5D=1520592&qs=pros-and-cons#reviews) See Related User Reviews ![Yossi A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yossi A.") YA Yossi A. Small-Business (50 or fewer emp.) 3.5/5 "UDP a good Backup software" What do you like about Arcserve UDP? this is a good apllication when you have It on site for handaling all the reject you get for on prem servers with local storage you are in good hend ![Felipe R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Felipe R.") FR Felipe R. Small-Business (50 or fewer emp.) 4.5/5 "Former Administrator and Current User review" What do you like about Arcserve UDP? Immutable backups and granular restores are among its most helpful modules. Overall, I think Arcserve UDP is a good choice for businesses that need a ##### 4. Simple Users value the **ease of use** and simple configuration of Arcserve UDP, enhancing their data protection experience. [ See 2 mentions ](https://www.g2.com/products/arcserve-arcserve-udp/reviews?filters%5Bsentiment_snippet%5D=1520425&qs=pros-and-cons#reviews) See Related User Reviews ![Patricio I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patricio I.") PI Patricio I. Enterprise (\> 1000 emp.) 4.5/5 "A good easy to use business continuity tool with impressive storage savings." What do you like about Arcserve UDP? - The ease of use. - Impressive data reduction of up to 20:1 which comes with very high disk savings versus other tools. - Simple configuration and ![Felipe R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Felipe R.") FR Felipe R. Small-Business (50 or fewer emp.) 4.5/5 "Former Administrator and Current User review" What do you like about Arcserve UDP? Immutable backups and granular restores are among its most helpful modules. Overall, I think Arcserve UDP is a good choice for businesses that need a ##### 5. Configuration Ease Users commend the **simple configuration** of Arcserve UDP, making it easy to set up and use effectively. [ See 1 mentions ](https://www.g2.com/products/arcserve-arcserve-udp/reviews?filters%5Bsentiment_snippet%5D=2174380&qs=pros-and-cons#reviews) See Related User Reviews ![Patricio I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patricio I.") PI Patricio I. Enterprise (\> 1000 emp.) 4.5/5 "A good easy to use business continuity tool with impressive storage savings." What do you like about Arcserve UDP? - The ease of use. - Impressive data reduction of up to 20:1 which comes with very high disk savings versus other tools. - Simple configuration and ### 5 Cons or Disadvantages of Arcserve UDP ##### 1. Poor Customer Support Users experience **poor customer support** with Arcserve UDP, citing slow responses and inconsistent quality in assistance. [ See 2 mentions ](https://www.g2.com/products/arcserve-arcserve-udp/reviews?filters%5Bsentiment_snippet%5D=1521020&qs=pros-and-cons#reviews) See Related User Reviews ![Patricio I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patricio I.") PI Patricio I. Enterprise (\> 1000 emp.) 4.5/5 "A good easy to use business continuity tool with impressive storage savings." What do you dislike about Arcserve UDP? - Brand Support has many opportunities and points to improve in a timely manner. - The tool takes a long time to support new Linux kernels and also w ![Felipe R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Felipe R.") FR Felipe R. Small-Business (50 or fewer emp.) 4.5/5 "Former Administrator and Current User review" What do you dislike about Arcserve UDP? Complex Licensing, The performance can be slow for large datasets. The support can be hit or miss. Sometimes you get great support, and other times y ##### 2. Slow Restoration Users face **slow restoration times** and dependency on IT, limiting effective backup and recovery options. [ See 2 mentions ](https://www.g2.com/products/arcserve-arcserve-udp/reviews?filters%5Bsentiment_snippet%5D=1520677&qs=pros-and-cons#reviews) See Related User Reviews ![Yossi A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yossi A.") YA Yossi A. Small-Business (50 or fewer emp.) 3.5/5 "UDP a good Backup software" What do you dislike about Arcserve UDP? needs on-site IT, you cane't backup directely to the cloud. when there is a problem in the datastore you can luse all the backup data. ![Patricio I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patricio I.") PI Patricio I. Enterprise (\> 1000 emp.) 4.5/5 "A good easy to use business continuity tool with impressive storage savings." What do you dislike about Arcserve UDP? - Brand Support has many opportunities and points to improve in a timely manner. - The tool takes a long time to support new Linux kernels and also w ##### 3. Backup Failures Users express concerns over **backup failures** , highlighting risks of data loss due to datastore issues and cloud limitations. [ See 1 mentions ](https://www.g2.com/products/arcserve-arcserve-udp/reviews?filters%5Bsentiment_snippet%5D=1520664&qs=pros-and-cons#reviews) See Related User Reviews ![Yossi A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yossi A.") YA Yossi A. Small-Business (50 or fewer emp.) 3.5/5 "UDP a good Backup software" What do you dislike about Arcserve UDP? needs on-site IT, you cane't backup directely to the cloud. when there is a problem in the datastore you can luse all the backup data. ##### 4. Backup Issues Users report **backup issues** due to reliance on on-site IT and potential data loss from datastore problems. [ See 1 mentions ](https://www.g2.com/products/arcserve-arcserve-udp/reviews?filters%5Bsentiment_snippet%5D=1520484&qs=pros-and-cons#reviews) See Related User Reviews ![Yossi A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yossi A.") YA Yossi A. Small-Business (50 or fewer emp.) 3.5/5 "UDP a good Backup software" What do you dislike about Arcserve UDP? needs on-site IT, you cane't backup directely to the cloud. when there is a problem in the datastore you can luse all the backup data. ##### 5. Data Deletion Issues Users report **data deletion issues** , highlighting risks of losing all backup data during datastore problems. [ See 1 mentions ](https://www.g2.com/products/arcserve-arcserve-udp/reviews?filters%5Bsentiment_snippet%5D=1520511&qs=pros-and-cons#reviews) See Related User Reviews ![Yossi A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yossi A.") YA Yossi A. Small-Business (50 or fewer emp.) 3.5/5 "UDP a good Backup software" What do you dislike about Arcserve UDP? needs on-site IT, you cane't backup directely to the cloud. when there is a problem in the datastore you can luse all the backup data. ## Top-Rated Alternatives [ ![Veeam Data Platform](https://images.g2crowd.com/uploads/product/hd_favicon/a179f521693e62ccbdd5f80b4da072ec/veeam-data-platform.svg "Veeam Data Platform") Veeam Data Platform 4.6/5(748) ](https://www.g2.com/products/veeam-data-platform/reviews) [ ![Arctera Backup Exec](https://images.g2crowd.com/uploads/product/hd_favicon/dc9f48bb757697996c4407a40bb97968/arctera-arctera-backup-exec.svg "Arctera Backup Exec") Arctera Backup Exec 4.2/5(275) ](https://www.g2.com/products/arctera-arctera-backup-exec/reviews) [ ![Cove Data Protection](https://images.g2crowd.com/uploads/product/hd_favicon/0bf850cdaf81bb2a68b05ee14c673a29/cove-data-protection.svg "Cove Data Protection") Cove Data Protection 4.5/5(443) ](https://www.g2.com/products/cove-data-protection/reviews) [ View All Alternatives ](https://www.g2.com/products/arcserve-arcserve-udp/competitors/alternatives) ![Santiago M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Santiago M.") SM Santiago M. System Administrator Mid-Market (51-1000 emp.) 7/6/2026 "Reliable Tape Backup and Easy Outlook Profile Recovery" 4.5/5 What do you like best about Arcserve UDP? Good backup for tape backup and also recover Outlook Profiles of Exchange on-premise Review collected by and hosted on G2.com. What do you dislike about Arcserve UDP? Sometimes a bit slow but not really important Review collected by and hosted on G2.com. What problems is Arcserve UDP solving and how is that benefiting you? Backup offline on tape works great Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") AA Verified User in Automotive Enterprise (\> 1000 emp.) 4/24/2026 "Efficient backups and replication with simple configuration" 5/5 What do you like best about Arcserve UDP? The ease of backup configuration, the performance regarding full backups, incremental backups, and replications between various UDPs Review collected by and hosted on G2.com. What do you dislike about Arcserve UDP? it can improve support, as it is currently provided by agents from India who speak Spanish. Review collected by and hosted on G2.com. What problems is Arcserve UDP solving and how is that benefiting you? the security of having secure backups that can be used. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 inviteAI Translated ![Yossi A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yossi A.") YA Yossi A. CEO Small-Business (50 or fewer emp.) 12/4/2019 "UDP a good Backup software" 3.5/5 What do you like best about Arcserve UDP? this is a good apllication when you have It on site for handaling all the reject you get for on prem servers with local storage you are in good hends Review collected by and hosted on G2.com. What do you dislike about Arcserve UDP? needs on-site IT, you cane't backup directely to the cloud. when there is a problem in the datastore you can luse all the backup data. Review collected by and hosted on G2.com. Recommendations to others considering Arcserve UDP: you can try it for 60 Days and you wont be sorry Review collected by and hosted on G2.com. What problems is Arcserve UDP solving and how is that benefiting you? when a customer wants a full system backup with various plans UDP CAN DO THE JOB Review collected by and hosted on G2.com. Show More 9/25/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Miguel T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Miguel T.") MT Miguel T. Analista de infraestructuras de TI Small-Business (50 or fewer emp.) 8/9/2023 "ArcserveUDP" 3.5/5 What do you like best about Arcserve UDP? The centralized console is the best of Arcserve, where you have everything in 1, a user-friendly console. With just a few simple steps you can make your backups. Review collected by and hosted on G2.com. What do you dislike about Arcserve UDP? Not so good experience with Customer Support, so much so the availability of full documentation for Arcserve UDP, performance issues with Arcserve UDP, including slow backup and recovery speeds. Review collected by and hosted on G2.com. What problems is Arcserve UDP solving and how is that benefiting you? Greater compatibility with operating systems and applications Review collected by and hosted on G2.com. Show More 9/27/2024 Current UserValidated ReviewerSource: Organic Review from User Profile DS Dell S. Mid-Market (51-1000 emp.) 4/11/2024 "Great when fully working" 2.5/5 What do you like best about Arcserve UDP? Its very easy to use and restoring is very simple Review collected by and hosted on G2.com. What do you dislike about Arcserve UDP? not the best support, often support calls are very long and mostly log gathering by the support team Review collected by and hosted on G2.com. What problems is Arcserve UDP solving and how is that benefiting you? we need to keep backups, the benefit is having these backups available when we need them instantly Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Patricio I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patricio I.") PI Patricio I. Consultor TI - Ciberseguridad e Infraestructura Enterprise (\> 1000 emp.) 8/22/2023 "A good easy to use business continuity tool with impressive storage savings." 4.5/5 What do you like best about Arcserve UDP? - The ease of use. - Impressive data reduction of up to 20:1 which comes with very high disk savings versus other tools. - Simple configuration and friendly interface. Review collected by and hosted on G2.com. What do you dislike about Arcserve UDP? - Brand Support has many opportunities and points to improve in a timely manner. - The tool takes a long time to support new Linux kernels and also when updating products like SAP, it takes a long time for the brand to support it, and you have to decide between waiting for Arcserve support to update, or updating and not having support from Arcserve until you admit it. - There are restoration functionalities that the brand does not yet have and is far behind its competition. Review collected by and hosted on G2.com. What problems is Arcserve UDP solving and how is that benefiting you? - Backup with extensive support for Windows and Linux computers, whether physical or virtual. - Agentless backups of VMWare, HyperV and Nutanix environments. - Impressive storage savings thanks to its powerful data reduction. Review collected by and hosted on G2.com. Show More 3/2/2024 Validated ReviewerSource: Organic ![Felipe R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Felipe R.") FR Felipe R. Analista de soluciones Small-Business (50 or fewer emp.) 6/20/2023 "Former Administrator and Current User review" 4.5/5 What do you like best about Arcserve UDP? Immutable backups and granular restores are among its most helpful modules. Overall, I think Arcserve UDP is a good choice for businesses that need a comprehensive data protection solution. It is easy to use, reliable, and provides good ransomware protection. Review collected by and hosted on G2.com. What do you dislike about Arcserve UDP? Complex Licensing, The performance can be slow for large datasets. The support can be hit or miss. Sometimes you get great support, and other times you don't. Review collected by and hosted on G2.com. What problems is Arcserve UDP solving and how is that benefiting you? Arcserve UDP helps me to meet my compliance requirements, protects my data from being lost due to hardware failure, software corruption, or human error and includes features to help protect against ransomware attacks Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Prasanth V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prasanth V.") PV Prasanth V. System Engineer Information Technology and Services Enterprise (\> 1000 emp.) 3/14/2023 "The Best Backup Product Ever I handle" 5/5 What do you like best about Arcserve UDP? Arcserve UDP (Unified Data Protection) is a comprehensive data backup and recovery solution that offers a range of advanced features for protecting critical business data Like Unified Management,Global Deduplication,Instant VM Recovery,High Availability,Cloud Integration etc.OVerall Arcserve UDP is a powerful data protection solution that offers a wide range of features to help businesses ensure the availability and integrity of their critical data. Review collected by and hosted on G2.com. What do you dislike about Arcserve UDP? Arcserve UDP may not be fully compatible with all hardware and software platforms, and some organizations may need to take additional steps to ensure compatibility with their existing IT infrastructure. Review collected by and hosted on G2.com. What problems is Arcserve UDP solving and how is that benefiting you? One of the primary problems that Arcserve UDP addresses is data loss. By providing comprehensive backup and recovery capabilities. Arcserve UDP helps organizations protect critical business data from loss due to hardware failures, human errors, natural disasters, cyber-attacks, and other threats.high availability (HA) features, such as continuous replication and automated failover, Arcserve UDP helps ensure that critical systems and applications are always up and running, minimizing downtime and its associated costs.Arcserve UDP simplifies backup and recovery management by providing a unified console for managing all backup and recovery operations, regardless of the platforms and applications being used.Arcserve UDP uses global deduplication technology to reduce storage requirements, minimizing the need for additional storage capacity and associated costs. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic Review from User Profile ![Berlin .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Berlin .") B Berlin . Network Engineer Small-Business (50 or fewer emp.) 9/14/2022 "Mind blowing" 5/5 What do you like best about Arcserve UDP? Ransomware Protection, Dedupe, less storage consumption Review collected by and hosted on G2.com. What do you dislike about Arcserve UDP? GUI LOOK it's felt like nonprofessional software Review collected by and hosted on G2.com. What problems is Arcserve UDP solving and how is that benefiting you? Ransomware Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") AC Verified User in Computer & Network Security Small-Business (50 or fewer emp.) 12/21/2021 "very hard to use and an old and complicated interface" 2/5 What do you like best about Arcserve UDP? work very weel, is very simple and have a choice of what to restore usefull! Review collected by and hosted on G2.com. What do you dislike about Arcserve UDP? very hard to configure, manage, the interface is not easy to use, hard to find the menu reseached Review collected by and hosted on G2.com. Recommendations to others considering Arcserve UDP: very nice solution but to configure or correct, is painfull Review collected by and hosted on G2.com. What problems is Arcserve UDP solving and how is that benefiting you? backup infra and files can restore whatever we want (files, user, server, ...) Review collected by and hosted on G2.com. 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